Us
Used Tire Maxx
22 Franklin St, Westfield, MA 01085, United States
Comments
Ed
Review №1

Came in for a specific tire they gave me wrong size seid it was illegal to give me different tire size so instead of asking Me the customer if I want to proceed with same tires size or etc but no they put tire size I didnt ask.. wasted 1 hour of my time this the Chicopee location will be taking my business to Springfield The wave shop ...

Am
Review №2

Sold me two tires 1 is fine but the other had a plug in it in a place where another tire shop would not even touch it had to replace the tire I just bought wont be back ..

im
Review №3

BUYERS BEWARE beyond horrified with my experience here. One of the worst situations I have ever been in when purchasing tires. I knew I would need four new tires and had visited four other local shops (3 of which were chains and chose not to go with them) and talked with each. Initially I thought the older gentleman who was at the counter was very nice, I thought their prices were fair (not awesome but fair), and had the piece of mind knowing the used tires would be covered under a warranty for 30 days and if I chose (which I did) to buy additional coverage they would be covered for one year.. so I opted to spend the extra $20 for a piece of mind. Sounds great right? WRONG.. on April 09, 2021 I bought 4 tires and paid for an alignment. I directly asked the heavy set gentleman with tattoos would the tires be all the same. He said no. I asked how would they be equal then? He said they will be all season tires with similar treads. He said he would pick me the best ones. Once home I realized the front right tires tread was questionable and worn unevenly and had TWO PLUGS. I went back April 10, 2021 and pointed it out to the initial older gentleman and he said to come back in a few days and he would replace it because they had no more tires in my cars size. Monday April 12, 2021 I take the car on the highway expecting a great ride with the tires WRONG was not drive able over 60 miles an hour. The shaking from the back end was terrifying. I am now 60 miles from home. I had to find a mechanic to look at this car and what did he find? One tire on the back was a SNOW TIRE it said SNOW on it! There is no way a alignment was done he said.. I drove immediately back to Tire Maxx and again spoke with the older gentleman who really looked at me and said they were fine and it was not a snow tire.. The only option was then to allow them to put four totally different tires on since NO REFUNDS... I take it on the highway and hit 65mph and it pulled slightly to the right but better.. Today Wed. April 14, 2021. Same 60 mile trip I had to do before. Guess what? The front right tire blows out on the 91 north on the worst part of the highway.. Myself and family could have been killed. The tire looked like it split from the rim down. Thank god my spare tire was ok.. I drove directly back to Tire Maxx this afternoon and brought the destroyed tire in and showed it to the older gentleman. He literally told me it was my driving, I hit something, I hit a pothole or something.. anything other then the tire was dry rotted and cracking. Would take zero responsibility for it being a bad tire. At this point I do not trust this business and do not want any products that they are selling. I asked him to refund me 170$ and he could keep 100$ and I would bring him back all of these tires. My total with them was 270$. I am on a fixed income and TRUSTED these people. He refused. the only option was yet again to put more questionable tires on. OUTRAGEOUS... Blamed me for their lack of quality attention to detail the first time with a dang snow tire and now after really being in a seriously dangerous situation blamed MY DRIVING?... I just put these tires on less than a week ago and this was the second set from THEM?... Now I am simply out 270$... how or why would I ever trust a business to provide any further services after this? I took my car immediately to the BEST TIRE SHOP hands down in Holyoke. Upon arrival my back right tire was totally flat! Angels were watching over us today that is for sure. I now have had to put four brand new tires on and will have to get a real alignment.. into this situation now over $600 while Tire Maxx bears zero responsibility. They did offer yet another tire so I will acknowledge that. I will say sometimes when things go this bad the best thing to do to make it right is a refund. I was asking for a partial refund and they could have kept their rotten tires. I had been in there 4 times in less then a week.. sometimes you have to acknowledge you did a terrible job and make it RIGHT and SAFE!

De
Review №4

I do not recommend buying tires here! I came in wanting to save money on tires for my BMW. I only payed $250 for all season Continental tires which I was happy with the price, but in a matter of 2 days I already had a bubble in one of my tires. They offered to replaced it for free. But took over an hour to doing it!Next after getting that same tire replaced a week later the tire blew up when I was on the highway going 60 mph and causing over $2,500 in damages. And the cause of this was selling a customer a 8 year old tire. Which professional shops won’t sell you anything over 5 years. Highly recommend staying away from this shop and used tires in general. I’ve learned my lesson.

Ju
Review №5

Had the tires I needed in stock. They were quick with installing them and getting the job done. Their debit/card reader system was down both times I went there so just beware that you might need cash on hand. Good service overall

Ni
Review №6

Nick and Bob were awesome at the Enfield location. Very professional and got me in for a tire change as soon as i walked in the door. I like the enfield location because its approximately 10 minutes away from my house. They have quality used tires for a steal of a price, and especially with the 90,000 miles a year i drive they save me a good amount of money. Customer service, price and cleanliness inside the store is 10/10.

Ja
Review №7

They sold me 4 tires one of them had 3 nails looked like they cut the head off to hide the nail then the manager proceed to make it seem like it was a lie not worth then money not worth the time compete hacks

Pa
Review №8

Overall exp was fine. Friendly staff, prompt, yada yada yada. Only 2 things: $25 for flat rpr...too exp $. Walk in only...not gd for offering more detailed mech work.

Jo
Review №9

First time getting used tires and didnt go so well. One of the tires they put on had very little tread and my car was shaking on the highway after. Had to go back and got 2 tires replaced but shaking wasnt fixed. Ended up going to another shop to get it checked and they said the weights were never put back on the front tires.Apart from that the guys at the front were friendly and it wasnt a long wait.

Da
Review №10

I had a tire that needed a Plug I had the tire off the car they tried to charge me 35 dollars for a plug of course I went elsewhere . But his explanation for the rip off price was that milk cost 9 dollars a gallon. Terrible customer service.

Je
Review №11

I HONESTLY don’t recommend that you go to this place. They did a HORRIBLE job.

Ma
Review №12

Fair prices good service. I recommend this place if you need a quick tire fix

ca
Review №13

So I had a broken pinch bolt from bateras on my subaru. I couldnt get anyone to fix this issue, but when I took it to used tire maxxx the man in charge took care of it . Such a wonderful experience I will only bring my car here no where else . You have gain a customer thanks guys

ga
Review №14

They were very polite very patient my car was fixed beautifully definitely go back again

Da
Review №15

Great service fast and good tires

Ma
Review №16

I didnt want to buy NEW tires for a 1999 pick up truck, so I decided to go used and got a Great deal. Got oil change. Four tires mounted and balanced. Disposal of my old tires for $260. Fast, speedy, friendly service. Definitely will use them AGAIN

No
Review №17

Great service, and best prices and people around. Brakes, tires, and more. They can do it all.

Le
Review №18

For the price i have tires that will pass inspection.2 tires 100.00 compared to 350.00.My surburban has 280 thousand miles these tires are perfect for here an there driving.Thank you Tiremax.

St
Review №19

Im very nice place to buy used tires the help is very helpful in selecting tires and the prices are really good Im going back there again in a week

La
Review №20

Great shop! They accommodated us on short notice on our east coast road trip. Fast, friendly, knowledgeable service.

Ro
Review №21

Inexpensive used tires.

Ch
Review №22

I was just blown away by what happened here. I went in to change one tire. I wanted a used tire and went here because I heard of their low prices. They took the time to check out my car and ended up finding that I have been beating up my BMW lol. No, but they did find that I needed and additional tire and an alignment. I only saw $$$ floating as they were talking, but they gave me a crazy good deal. I got 3 tires (weighted, mounted, rotated) & an alignment for $250. AFTER TAXES!I will be doing my car services with Used Tire Maxx going forward. They explained what was going on throughout the entire process and even gave recommendations on where to go for a service they couldnt complete. I thank you guys again. My car is running smoothly and I walked out feeling like I got a great deal.GO TO USED TIRE MAXX! Theyre going to give you a great service.

De
Review №23

Awesome place! Called to see if they had 33s for my Jeep and they did, got in and out fast! GREAT PRICE, GREAT TREADS ! Would 5/5 recommend !

Sa
Review №24

Came for a used tire after getting a flat. Called around and they were the cheapest option (that had the tire I needed) and were open on Saturday.They were busy so there was a bit of a wait, maybe 30min, but not too bad. Small waiting area with magazines, tv, and AC.What stuck for me was the staff. The gentleman at the counter was super friendly and proud of the business. Spoke highly of the owner and, after we noticed a pastry sitting near by that we like and commented on it, mentioned that he even buys the owner pastry on Saturdays because he works so hard.Had a small issue with not recognizing the black bead seal they used (as Ive never had anyone use that when putting a tire on for me before) so I called and asked about it. They told me to come back in to make sure everything was ok as, they explained, they stand behind all of their tires and work. He took a look and explained it was normal, just overflow of the sealant. Even brought us in the shop to show us what it was.All together trustworthy and great people who genuinely want to give their customers great service. Definitely recommend!

Pa
Review №25

Best place Ive been for tires I plan on being a loyal customer

Ly
Review №26

3 tires for $160 pretty great in my eye, when you dont need expensive ones or dont have the money at rhe time. 2 thumbs up

mi
Review №27

2 people I have trouble trusting Doctors and car Repair People, But I have to say the Guys at tire Maxx in Chicopee were amazingly Professionals and Caring to my needs. They were up front and honest about what I needed done and took care of it Right away. I would HIGHLY recommend this Store to anyone who needs Tires, Brakes, or front End Work.Great Service Guys you restored my trust in Car repair people, thank you for all your Help keep it up!!!!!

Me
Review №28

Great Prices..Kind and Friendly Staff..Well maintained business..Very Quick Work as well..I highly recommend and I myself will be going back if I am in need of others in the future.

Ri
Review №29

They have good workers very helpful

Ma
Review №30

I love getting my gently used tires done here! Theyre always upfront and honest with prices before doing anything. Being a young woman, walking into car shops alone, makes me a vulnerable target sadly but this place doesnt do that shady stuff! Very respectful and I always drive away, feeling safe 😇 I also only ever end up waiting like an hour, max! Ill include a picture of my receipt and services from today! Xox 💕💁🏼‍♀️🙏🏻

Ab
Review №31

They were friendly, informative, and fast. I came in on Tuesday around 4:45pm and was out by 5:30 or so. I just needed a set of snow tires to get me through this one winter (wont have this car in the spring), so I didnt want to spend a lot of money. Having said that, Ive had really bad luck driving in the snow in the past and wanted to make sure I felt safe.The guy at the counter, Rio, was very nice and immediately got all of my information and answered all the questions I had. Another gentleman, I did not get his name, came out to talk to me about my options (studded vs snow vs all-season) to make sure they were giving me the best tires for what I use the car for. He even spent time asking what type of roads I usually drive on, etc.I HIGHLY recommend them. The service was very efficient, I felt like they were actually trying to match me with appropriate tires (not just throwing any set on), and I certainly didnt feel like I was being ripped off. Quite the opposite; the price was very reasonable. All this, done in about an hours time.Check them out if youre looking for tires!

Du
Review №32

Very good service

da
Review №33

Amazing customer service will come again . Cant beat the prices !

Ki
Review №34

I started my day with a flat tire. In the past, I have used Town Faire Tire and been seriously let down... at two different locations. A few friends recommend Tire Maxx so I decided to check it out and I am happy that I did.I was greeted with smiles and a genuine feeling of happiness that I chose their business. Rio and another gentleman looked at my tire and found that I needed a new one and also noticed another tire needed repair. They took care of it quickly and was affordable. They have a waiting area with couches, a TV, and complementary popcorn (which was great for my 2 yr old).I would recommend using Tire Maxx the next time youre in need of new tires, I know I will. They also offer other repair services, but I wasnt in need of this during this trip.

Ki
Review №35

Amazing place! Called ahead and got an accurate estimate that was the same price I paid when I walked in. I only paid $125 for two tires, this included free mounting and alignment.They also let me know that another tire of mine was bad and gave me a discounted price to replace that one too! Very grateful for the service here, it is hard to come by people who actually care about their customers specific circumstances. Thank you guys.

Do
Review №36

Tire isnt what I thought it was going to be. They tried to sell me four used tires that where miss matched. They had less tread on them the the ones on my truck. I asked to see them before they installed them the guys where a little hesitant to show them to me. Would not go back ..

Al
Review №37

I had a good experience here, I came in as they opened staff were helpful and friendly. They found the type of tires I wanted new, quickly and got me back on the road fast for what I thought a fair price. They also helped explain what I needed to fix to pass my Vehicle inspection after I had a poor experience at another unrelated location. Thank you all for your work Im planning on coming back for my other two tires in the future!

Va
Review №38

Needed some tires for my 99 Camry and didnt want to pay an arm and a leg for. Found their store online and sent an email to see if they had what I needed to save time and they replied right away and even called me to let me know. Went right in and was served with no issues. Manager was very friendly and welcoming. They even found that one of my new axles was bad as well and I didnt even know. So Ill be getting that taken care of as well since I have a warranty on it. Customer service at its best! Will definitely recommend to everyone!

Ya
Review №39

Definitely like the place, they didn’t took forever like other places & the tires are great! They also let me know what was wrong with my car I highly recommend this place! The used tires literally look like new ones I will definitely be coming back!

Ju
Review №40

Recieved quality tires. Good price. Rims were damaged unfortunately but fortunately, they paid in full the damages were covered and fixed. Id say thats fair enough. They are good people over here

Ka
Review №41

Got Continental tires, in great shape, installed, insured, with an alignment for $300. Another vendor gave a quote of $975 for same tires. Great, fast service. Pleasant employees with great customer service skills. Glad I went there and got new tires to keep me safe on the road!

Th
Review №42

Fast friendly service, always get a good deal if you need a quick set of tires.

Br
Review №43

This place is great. I got excellent customer service. I bought two tires and they had me in and out within a half hour. Ill be going back when I need tires again.

En
Review №44

Quick and very professional, went and got two new tires today

Ad
Review №45

I was given a fair price on tires that were in vey good shape. I was pleased with the quality of service and the value.We did have one miscommunication, that was unsettling to me. THANKFULLY, the area manager heard my grievance and reached out to me personally himself.He addressed my concern directly and offered to help the situation. The most valuable asset of Used Tire Maxx is good customer service. I was very pleased with the results and will continue to go to Used Tire Maxx in the future.

Fi
Review №46

Friendly knowledgeable staff. Got the vehicle right in. Waiting area was clean and comfortable.*edited to note that a little over a week after the purchase there was an issue with one of the tires. Upon having a reputable local shop examine to try and fix...tires were 20 years old and dry rotted (basically ticking time bombs with any serious driving). Not sure how a business can sell a product like that given the potential safety repercussions. Lesson learned.

Ro
Review №47

Went there because they said they had four tires for my vehicle size for snow tires. Got there and there was only three with the same tread and one with different tread. I was told they were all the same tires. Didn’t bother to get them.Reply to owner-I was told you had four tires of the same brand and tread. I got there and that wasn’t the case. I wasted my time coming from 45 min to see you guys. My time is my money when I leave work for it. And your response is very unprofessional. “Really”?...You should be trying to convince why it shouldn’t t be two stars. Not complain about it

Je
Review №48

There very pleasant. Theyll help you as much as they can. Highly recommend.

Br
Review №49

This place is great every time I go to them everyone is polite there team is awesome at getting done whatever it is you need done and as quickly and efficiently as they can Tire Maxx is the Bomb for fixing your car

Sh
Review №50

They take care of you the very best!!!. As a single woman, I needed good tires for snow, but couldnt afford new. Not only did they do a great job picking out tires for me, when the one, wasnt right, they gave me a set of Michelin tires with the new little bumps still on them!!!!!They not only mounted and balanced these babies ( I love these tires) they gave me an alignment and did an oil change at my request. I would completely trust them with my car and therefore my life!! Ill be driving from Pennsylvania next time I need tires. I highly recommend them!

Ch
Review №51

So Im a mechanic... When I come here I feel like just another customer! They carry my spare to the car! They never try to charge me for things I dont need! Great prices. They really know how to treat a customer!!

An
Review №52

I know tires, rims, and cars very well. I also know business strategies that Automotive and Tire and Wheel businesses use to make as much as money as they can. A degree in economics can confirm that. Do not come here. They are looking for money, not your customer loyalty. The only thing I can say that is good about them is the price and quality of their used tires is decent, and they have a large selection. But the service fees, and customer satisfaction feeling I have received will make sure I do not return, or send others here, even though I was referred here. Buy your tires here if you want, but bring them somewhere else!

Jo
Review №53

Every time I am there its a great experience. Staff is always friendly and very knowledgeable.

Ro
Review №54

Good experience. In and out in about an hour which isnt bad for getting a fresh set of rubber. Everyone was welcoming and seemed to know what they were talking about. I think the manager said he had been in the tire business 20 plus years and I believe him. The only reason I cant give them 5 stars is because their alignment machine cant do lifted vehicles. All in all great place.

Jo
Review №55

Good value, great price. Nice people!

Ka
Review №56

Do not recommend this place to my worst enemy.I had an issue with my car it would not start. Called asked if they fixed cars i needed somewhere to tow it too. They said yes they fix cars but that they would be closeing soon and they would look at it next day. The next i call they look at yhe car and then call me back and tell me they no longer do engine work. So some time between when i took my other car and now about two years the changed hands and now where i different company. No longer brakes plus and used tire maxx but now just used tire maxx.So instead of actually looking at the car and trying to figure out what was wrong with it they just assumed they knew what was wrong with. Only they were VERY WRONG IT WASNT AN ENGINE PROBLEM. My ac compressors bearing had ceased. NEED CAR WORK AVOID HERE AND GO TO CITY TIRE IN CHICOPEE. SO MUCH BETTER AND CHEAPER AND THEYLL ACTUALLY CHECK OUT YOUR CAR BEFORE ASSUMING THEY KNOW WHAT IS WRONG.

Mi
Review №57

We came down from Deerfield. I had heard good things about it. True to the words, I was very impressed. Four tires for my Ram 1500 was $250, the tires are in mint condition for being used. The owner was very upfront and honest about the process. Thank you for that! Ill be a returning customer.

An
Review №58

Dont buy here these tires because are very old very low on life and when i can for 4 pairs he wanna me buy 4 different tires complete old I dont need be professional to see the tires are bad quality

Am
Review №59

My new go to place for tires! Very friendly staff, great price for what i needed. they made sure i was comfortable and that my car was completely safe before leaving. The waiting room was clean and didnt have that strong car oil smell. Even the bathrooms were clean!

Ax
Review №60

I cannot say enough good things about these guys. I’ve been here multiple times for both my and my girlfriends car and every time these guys go above and beyond. Most recently I came in for a tire issue with my BMW and they caught an axle problem that could have been horrendous. They not only ran around to find a new piece, and fix it that day, they also gave me a price that was half what it would have cost at the dealer. Again these guys are just top notch both in service and quality! Doesn’t matter if it’s just tires or work done on your car they get five stars for sure!

Ni
Review №61

Fantastic place! Four used tires for really cheap with free mounting, balancing and alignment. We had a problem with one of the tires a few days later and they gave us a replacement tire for free.

As
Review №62

I personally had an excellent experience at this shop. Mike and M.R. were more than helpful with helping me find exactly what I needed. I purchased two used tires for $100 that looked brand new. They installed and balanced them fast and efficiently. I highly recommend coming to this location.

Mi
Review №63

First time going here. I was greeted by an employee in the parking lot. He saw what I needed and wrote a price for 2 tires, a for wheel balance and alignment. The price was fantastic. The quality of the tires was great. The people who work at the shop are very courteous and friendly. I will recommend them to everyone I know.

Da
Review №64

Just want to say, the review that is the only five star about this place, is a wife of one of the workers. Also she never ever had her driving license and never owned a car to bring anywhere to be serviced. I would not go by that review. I know plenty of people that been to this place and was ripped off. Save your money get new tires not years old tires, bring it to a mechanic that is certified and its a certified garage. Anyways this place doesnt do what other garages can do. This place dont go dont go rip off arists

Mi
Review №65

This was my first time going to get tires from them it was a great experience they were fast to put my 4 tires on my wife truck and they all were very nice I recommend this place to all my family and friends

Sa
Review №66

Had a great experience! Great prices! An great customer service!

Jo
Review №67

I came for four tires didnt have the full amount but the staff worked with me and they made it happen.They great customer service and Ill be returning to them for any other issues I have on my vehicle.

Is
Review №68

Had an awesome experience. Came looking for 4 tires for a 2007 Jeep. Everyone was so nice and so kind and explained everything they were doing. Very happy I came here for tires.

Da
Review №69

I was treated with respect. They were friendly and the place was clean especially the bathroom was spotless

Wi
Review №70

Great service, prompt, quick and very friendly.

Li
Review №71

I saw an add on Facebook for used tires, I messaged and received a prompt response. The service only got better once I arrived to have my two front tires changed. They gave me great pricing for my tires, offered a alignment at a rate better than anywhere else AND took my car in right away to be serviced! Fast, accurate and great customer service! They even inspected other issues I was worried about, free of cost! Definitely a place I will recommend and return for further services!

Mi
Review №72

You may need to call of course to see if they have the tires you need in stock but will get whatever is needed. They are downtown so thats good. I heard best prices. He allowed a relative to be creative with her first artpiece on the side of his garage to which she wants to do a more, shall we say, perfected piece to bring greater joy to others. Hopefully in time when she gets her art wings in flight.

Se
Review №73

Forget about all the others. They had me in and out in 15 minutes. Time is money, so this is perfect for me. They all charge a small fee. Save time Same money

Sa
Review №74

3 visits and issues never really fixed, temporary band-aid was applied to try to get a better star rating. I wouldnt trust the star rating for this place at all!Update: Tires only lasted a few months before we had to just buy brand new ones somewhere else. Ive always bought used tires and never had a set last such a short amount of time. Also I havent been able to afford a new alignment yet, but I still dont trust that they did a proper alignment, when we left our car pulled way to the left when we complained and they fixed it the wheel was turned left but it would drive straight, and before going here we never had this issue at all. The place that put on my new tires thinks they didnt use an alignment machine, that they did it the old redneck way with a tape measure...smh 😥. I definitely would never return to this store even though the owner tried to fix the issue, looking back I dont feel he did. I feel he put a temporary band-aid just to get a better review.The owner is the nicest man ever, its a shame he isnt there all the time! I had a rocky experience at first with this place, but the owner was quick to hear my complaints and address them promptly. He replaced my tires with a nice set. Also free popcorn 😉

su
Review №75

I am very happy with the service here. Very reasonable in price everyone is very helpful and will work with you. I recommend them to everyone i know when they have a issue with there vehicle...Top notch service will always come back here for any work i need..👍👍👍

Al
Review №76

Highly recommend this shop. After pricing out tires from multiple shops (new and used), they had the most competetive pricing. Purchased used tires that were practically brand new, had them balanced and installed, and the work was completed within the quoted amount of time. Managers and staff were friendly and informative. M.R and Mike did right by us!

Kr
Review №77

A few weeks ago these lovely men put a tire on my van. Sadly I have a slow leak. And I kept putting off having to go back. When I finally made an appointment, Im sure it was well out of the warranty range. But they came through for us. They put a new tire on for me. Checked all the rest of my tires. And even pumped up my jogging stroller. These guys are a Class Act

Je
Review №78

Went in for a flat had me out fast guys at the counter we very nice and helpful would recommend

Kr
Review №79

I went to get an oil change and some tires and i love how polite and fast everyone was. I mever met such great and understanding people before...i will definitely recommend them to all my friends and family. THANKYOU guys!!!! Keep up for good work

Th
Review №80

Was treated fairly when I came back a second time to receive the tires I requested for my 4x4, as the first set of 4 did not handle or work well. Moshe the owner listened and communicated well. Thank-you Moshe!

El
Review №81

They wanted to charge me way to much 😐

La
Review №82

Worst place to get your brakes done! Dont go here!!!! I brought my car to get brakes here under the impression it was still brake king. They still have banners on the building advertising as brake king. Ive also brought my car to brake king in the past and they did a good job. Anyways, I got my brakes done here the guy said he would take money off if I paid in cash which made me feel sketched out by the whole thing but the job was already done so I couldnt really do much. The owner was also there and he seemed very shady. A girl came in while I was there because she had said they fixed her tire but they never really fixed it just patched it and charged her for a new tire. Two days later my brakes started squeaking and only got worse as the days went on. Eventually brought my car back and they said they fixed the problem. A couple days later the horrible squeaking was back. The sound was worse than it had been before I even got new brakes! Had to bring my car back. The guy at the front desk acted as if I had done something wrong when I said they had done a bad job. He fixed my brakes again saying he had replaced my brake pads in the rear and everything should be good. A week later and the squeaking is worse than ever! Really dont want to go back but Im afraid Im going to have to this week. I dont even want them to touch my car, I just want my money back. DO NOT BRING YOUR CAR HERE! I really wish I had read reviews before having them touch my car.

Am
Review №83

The staff here are so nice and quick. I never wait long. Been here several times and I have always been treated well. I would recommend them to everyone. The prices are fair and the staff is very helpful.

Ki
Review №84

Thus was a great experience. I needed to replace a tire. They replaced the tire for reasonable price and put air in all my tires. Theses guys are great. I will go back for all my car repairs

St
Review №85

Polite staff. Very good pricing. Answered everyones questions with professional knowledge. They allowed patrons to view tires prior to purchasing.

Je
Review №86

Friendly guy running the place. Quick service. No complaints

Ch
Review №87

Great experience fast service they gave me a great deal would def recommend

Jo
Review №88

Quick, Clean, efficient very knowledgeable and willing to inform. 👍. You would think the tires are brand new.

Je
Review №89

Quick and easy, very professional!

Mi
Review №90

Been going here for years! Usually when im due for tires but they have also fixed my sway bar linkage and just replaced my wheel bearing keeping me safe. Both times I asked them to look at the issue and they came back to me with a fair and honest diagnosis. Its great to have a place where you can go and know you wont be taken for the loop. For great deals on tires and many other vehicle repairs and services look no further, Used Tire Maxx in Chicopee is your place!!! Great customer service

He
Review №91

The guys in the front are very warm and welcoming. Prices are great and the waiting area is cozy.

De
Review №92

4 Tires were no good, didnt get to see them beforehand I had to buy 4 new ones 3 weeks later. 200.00 down the drain

Ro
Review №93

Good deal Good service Used tires guarantee $5.00 one year!

Be
Review №94

The people that work there are super nice. Its used tires so dont expect to get much more than a year or 2 out of them.

Au
Review №95

Had a few hick ups. Mistakes were made and even though it took a few tries I was politely offered solutions. I had ended up needing to get my tires rebalanced because my car was shaking. The tires are not what I wanted. They are not the correct size for my car which will effect my gas mileage and I drive long distance all the time. Used tire maxx apologized for the error of my tires not being balanced properly and accidentally gave me a tire that had a side wall plug. They replaced it. And knowing I wasn’t thrilled that the tires are the the correct size for my car, they offered to find the exact size I need and will call me in a few days and will swap them out. They even refunded me the money I had to pay to get the tires balanced and that found the bad tire. They owned up to the mistake and made it right, all with professional courtesy.

Jo
Review №96

These guys are great. I popped the tire on my dads car and I called them to see if they had a used tire after calling every shop in town with no luck, new or used.. these guys had my tire both new and used and after explaining my situation to them about how I would be in trouble he said come down bud Ill bail you out. Town fair wanted $179 for the tire only not counting Mount and balance. They did it all $55. My dad never found out about the tire and Im very grateful to have a shop like this in my community.

ma
Review №97

Great prices when youre in a pinch. Had a bubble in one tire and a bolt in another, and couldnt afford new ones. Got used and I couldnt afford more than 2. The guy worked with me considering I had a 3rd tire in rough shape (cracking etc) and he covered the tax and the recycling fee for me so I could get a more reliable tire.

An
Review №98

Great service!

St
Review №99

The quality of there used tires are the best I ever seen there professional work is the best

Em
Review №100

Great place ask for mike he’s the one to go for great price’s on use tires that are almost new 👍🏼👍🏼👍🏼

Information
100 Comments
4.4 Rating
  • Address:22 Franklin St, Westfield, MA 01085, United States
  • Site:https://usedtiremaxx.com/
  • Phone:+1 413-572-6999
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • LGBTQ friendly:Yes
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