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Combs Collision
64 Israel St, Westerville, OH 43081, United States
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Combs Collision
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Tr
Review №1

Did some damage to the front of our jeep. Tow company took it to another repair shop.. 3 days later. We had tow company take our Jeep to combs..The BEST decision we made..We arrived same time our jeep was towed in.Josiah came to us instantly and looked at our jeep talked with us what the process was..He also worked with our insurance company.. the only thing we did was tell our insurance company where our jeep was.I would highly recommend Combs to anyone who is looking for someone that cares about your vehicle as much as you do..If there were 10 ☆s combs would have them..

Sa
Review №2

Combs was incredible to work with - from the repair estimates all the way to service completion. They explained the process & provided a realistic timeline for repair. They provided excellent communication & follow ups w me & worked directly w insurance on my behalf. I will absolutely return to Combs for any future repair needs.

Sa
Review №3

Local, they explain various options and when insurance should be used. Trusted, pleasant to work with. Visited with multiple cars several times this year. Always feel like we get straight talk, the right service, no a fair cost, supplemented by insurance. Always seems like they keep the car for a long time.

CJ
Review №4

Highly recommend this shop: This shop went above and beyond to address our needs and fix the vehicle. We were planning a trip to move my daughter (her car) to CA for a new job when she was rear ended. Nathan kept us updated of the process and worked hard to get it fixed and returned to us so we didn’t have to change our plans. He even arranged for a fill up and oil change- the car looks like new. We are so pleased with the service and work. Thank you!

Po
Review №5

I cannot say enough about this place!! They did an exceptional job of repairing my vehicle and their customer service was top notch! This will be the only place that I use for my repair needs in the future. If you are trying to decide, give them a chance. I am so glad I did!

Ri
Review №6

Honest & forthright! Had banged my right passenger mirror loose. Was expecting to pay $300.-400. for replacement. Stopped by Combs for an estimate. Upon evaluation Combs came up with a solution without any charge at all. Keep these guys in mind next time you need car maintenance.

Sa
Review №7

Very professional! Kept contact with me through the repair process. Car looks great!! Would highly recommend.

Me
Review №8

I was in an accident and Combs took excellent care of my car and me! The work was amazing and everyone at the shop was friendly and really cared. I will never take my car anywhere else. Its the best shop in town.

Di
Review №9

The staff was extremely attentive. We received regular updates on the car status. A thorough inspection was conducted and all work was completed in a timely, professional manner. I have used them three separate times for repairs and they never disappoint! I will never use any other body shop.

Or
Review №10

Great service!Combs Collision kept me updated on the status of the repair throughout the process. They were very accommodating of my specific situation.While I hope I will never need a body shop again, if I do I will bring my car here.

Da
Review №11

Very professional personnel, they treat every car as if it was there own.

Ka
Review №12

Experiencing even the most minor car collision can be a burden and is often a huge headache to deal with. Combs Collision took such great care of me and my vehicle. The online estimating process was so easy and the follow up call was prompt. Their customer service is amazing and the repair was perfect. They took care of everything for me. Highly recommended.

Ku
Review №13

Ive trusted my collision repair to Combs for years. They do fantastic work and make the unpleasant repair process easy -- coordinating with my auto insurance and rental car company.Even though they arent currently on my insurance carriers Preferred Partner list, they worked with together to make sure I had OEM parts and I didnt pay any more out of pocket than I would have otherwise.I would highly recommend using them -- my car looks as good as new.

wi
Review №14

100 % AMAZING PEOPLE I STRONGLY RECOMMEND THER SERVICES

Ma
Review №15

They did fantastic work on my truck, cant even tell where the damage was.

Sa
Review №16

A great place to get your car repaired. They were very professional and friendly. They do great work and I highly recommend them to anyone.

Wi
Review №17

Josiah was awesome...very professional and worked with us!!!!

Ma
Review №18

Wonderful place any top quality.work..very happy..

Ph
Review №19

Combs is quick, cost effective, and courteous. I have taken two different vehicles to Combs for body work on three different occasions. I have dealt with both the Dublin and Westerville locations. Each time the staff gave me easy to understand estimates, communicated and met realistic timelines, and produced excellent results. Combs is my go to body shop for recommending to others and for taking my own vehicles to.

Ma
Review №20

Couldnt be happier with everything! Very professional and family owned and ran!

Gr
Review №21

Excellent service, friendly people, top notch quality

Sc
Review №22

Great, efficient service and car looks perfect

An
Review №23

This place is awesome! First, their work is phenomenal. I was in an accident and needed major repair on my bumper and trunk. My car looked like new when I picked it up! I also received updates via text throughout the duration of the repair so I knew everything was on track.But what sets them apart is their service. First, Pat and Dana in the office are so friendly, personable and accommodating. What impressed me the most was on the day I picked up my car. I had my 4 month old in tow and was by myself. Ray, one of the repair technicians happened to see me struggling to switch my stroller, car seat, and all my baby gear from my rental back into my car. Without skipping a beat, he literally dropped his things to come help me. He even called for his co-worker Richard to come help too. Such nice, genuine people.It’s not the type of service you come across every day and it deserves to be recognized.I highly recommend Combs to anyone in need of their services.

Ke
Review №24

Did a great repair on my wifes car. Staff is friendly.

Ma
Review №25

Customer service does still exist! They went above and beyond what I would have expected to make sure my experience was top notch and my car was fixed properly. Dana is amazing! She handled all the coordination with the rental car company, insurance and kept me updated. Thanks for making a not great experience (getting my car fixed after an accident) a positive one. Highly recommend!

Go
Review №26

Good workmanship but replaced Chrome piece with black plastic part. Very disappointed, its the only black plastic on our vehicle and it looks weird and cheap. Insurance paid for new parts but we didnt get what we had. Probably wouldnt go back.

Cl
Review №27

Great work. The said 3 days. It took 3 days.

Ka
Review №28

Very helpful and knowledgeable. Did a great job fixing the outside back side panel!

De
Review №29

STAY AWAY!!If your looking for a body shop only concerned with cashing you insurance check, youve found the place! Took my car in to repair some damage to the rear bumper. Went to pick it up and there was a backup sensor that wasnt painted and a screw in my tire. After haggling with them, I finally got them to plug the tire and paint the sensor. Went to pick up my car a second time and there was a brand new crack in my windshield! The response; a shrug and file a claim with your insurance. After following up with my insurance to try and persuade them to do the right thing and repair their damage, I find out that when I signed to have the work done, there is a clause that alleviates them of any and all damages that might occur while in their possession. So if an employee drives your car into the side of the building? Sorry about your luck. Ultimately, if your looking for a body shop that probably uses knock-off Korean parts painted with a can of spray paint, youre looking at the right shop, go talk to Nate, he will take care of you.

Da
Review №30

They do 1st class work.

Pa
Review №31

They did a great job fixing my car. They send you text messages updating you on your cars progress. I would take my car there again.

Ra
Review №32

It must be really nice to turn business away. I called about an older truck I have damaged in a deer strike. Someone was supposed to call me back by the next day at the latest after I gave them claim details. Never got a call so I called again a few days later and was told again that someone would call me back. I never got a call. I just dont get that. Not a good indication for how work is done I must say.

To
Review №33

Great place to have your auto body need taken care.

Ch
Review №34

Good work done with the attention to detail you want a collision repair service to have.

Mi
Review №35

I had my Mustang GT Centennial Edition repaired at the Westerville location, this company went way above and beyond my expectations in all aspects. I highly recommend their service. Special thanks to Zach!!!

ch
Review №36

I had my montero there years ago and they walked through the process and kept me updated 3 times a week and I high recommend them

Al
Review №37

My car was totaled and I had it towed to Combs everyone was very nice, and made the process smooth an easy.

Br
Review №38

I was unlucky enough to have an incident with a year very near to home approximately one month after I bought a brand new 2016 Nissan Maxima. It damaged the entire front end hood and passenger side fender both Wheels and other things totaling approximately $10,000 and damage. I went to Combs because Ive lived in that area had never used them but new people that had including a family member and they had all been happy with their service. I happen to work with Nate Combs who did the estimate and I chose them to have the work done. He estimated approximately one week and sure enough one week later it was done. They offered me a ride home when I dropped it off and they also offered to pick me up when it was done. And my opinion the car was perfect you could never tell the anything happen to it all the parts were new not just fixed and the paint was absolutely perfect just like Factory. I couldnt have been happier and would simply highly recommend Combs Collision to anybody. Sincerely, Brian Johnson New Albany Ohio

Ni
Review №39

Very nice and professional

Da
Review №40

Nice work but expensive.

Ti
Review №41

Trustworthy. Reasonable.

Jo
Review №42

Work done in time and done well

Sa
Review №43

Very professional

Br
Review №44

Worse place to ever take a car . Took a car in to have a door and fender fixed, they nearly had the car for 3 months . Won’t return your calls . Will lie to your face when the car will be done . Not very business like, I would never take another car there . Management is a joke !!!!

lo
Review №45

Great service

Information
3 Photos
45 Comments
4.4 Rating
  • Address:64 Israel St, Westerville, OH 43081, United States
  • Site:https://combs-collision.business.site/
  • Phone:+1 614-794-3660
Categories
  • Auto glass shop
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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