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David French Music Co
53 Otis St, Westborough, MA 01581, United States
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David French Music Co

Comments
NJ
Review №1

We have rented flute almost month ago and it still hasnt been delivered yet. Trying to reach them on the phone is hard especially in the afternoon. When I finally talked to someone, it turned out they dont even have flute in stock and they dont know when it will be available. I was furious. They should have let us know of the situation instead of letting us wait for the instrument. My child missed a few classes due to not having an instrument. I was able to find flute rental close to home and got it within an hour. Very disappointing experience.

Ju
Review №2

Lady answering the phones at David French Music CO. was a doll. I appreciate that. The, guys working in store should probably know more about the supplies they sell. I myself am learning along with my child so I think people selling the materials should have the answers for any of our questions?

Ke
Review №3

Great shop! I bought my Yamaha trumpet here and they had an excellent stock of Xeno and Artist Model horns to choose from. Adam is a fantastic tech and does a great job servicing my horn with attention to detail. It always comes out looking better than new!

Da
Review №4

Contracts are straightforward, associates are friendly and knowledgeable, affordable prices. You won’t find any store like David French nearby!

Do
Review №5

Adam is a great woodwind repair technician. I am very satisfied with his expertise and have great confidence in his work. Thank you Adam!

Jo
Review №6

I was in need of a great professional clarinet and they were super helpful, laid out about 20 instruments for me to play and then cleaned and put all of them away! I couldnt afford it right away, but they setup no interest financing and now I am able to make payments on it. They even gave me a few days to come up with the down payment. I would recommend this business to anyone of any level!

Je
Review №7

The people here are super nice and helpful. The showroom is beautiful. The integration with the school systems is outstanding and made the whole instrument rental process a breeze. Highly recommended.

Je
Review №8

In the day and age of big corporations taking over our local businesses, French Music is the neighborhood music store. Their customer service is second to none. They know there stuff, and truly take pride and care in helping each young musician or professional musician in whatever way they can. Eric French is determined to not sell the brightest and most expensive, but to provide each person with what will fit them best in their music career at this point. Whether it is a student model instrument, the right mouthpiece, or serious repairs, I would recommend French Music to all musicians. As a saxophone player I have found that their repairmen go above and beyond in their service, cleaning each instrument, and providing meticulous repairs. For every serious musician the music shop can be a part of your family, and this is what French provides.

I
Review №9

Best service - highly professional and friendly! They have a really great choice of instruments.

Ma
Review №10

Friendly, caring & knowledgeable staff. Well stocked with all sorts of music supplies.

Ma
Review №11

Nice people overall. But I got my sax serviced there and its come back to me with more issues than when I first dropped it off. Screws coming loose, poor setup where keys are not seated right....

Me
Review №12

Extremely helpful staff, quick to respond to email questions and super professional. Wish more companies would take a page from their book of customer service.

Jo
Review №13

Excellent company, helpfull staff

Information
37 Photos
13 Comments
4.3 Rating
  • Address:53 Otis St, Westborough, MA 01581, United States
  • Site:http://davidfrenchmusic.com/
  • Phone:+1 508-366-5994
Categories
  • Musical instrument store
  • Music instructor
  • Music store
  • Musical instrument rental service
  • Musical instrument repair shop
  • Sheet music store
  • Used musical instrument store
Working hours
  • Monday:11AM–5PM
  • Tuesday:11AM–5PM
  • Wednesday:11AM–5PM
  • Thursday:11AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Onsite services:Yes
  • Online estimates:No
  • In-store shopping:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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