Before you decide to bring your business to this company, please read about our experience. We have spent over $10k at Builders Surplus over the last couple of months on multiple bathroom vanities as well as a full set of kitchen cabinets. When we went to pick up our vanities, one was damaged with a small chip. This was handled appropriately when they provided us with a repair kit for free. Today we picked up our kitchen cabinets which also had some minor damage in the paint. The sales rep provided us with the repair kit needed to fix the damage but charged us for the kit. He indicated that they do not finish the cabinets, they only assemble them, therefore it is what it is. Although the kit was only $20 and yes we did purchase it as it we do need it, this was handled unprofessionally. Any reputable company would have apologized and showed empathy for selling a product that was delivered damaged and provide the repair kit to rectify selling a damaged product. So the $20 they made off of us today for the repair kit is the last they will ever receive from us. The remaining items we need for our home (and there is still a lot) will be purchased from Douglas Lumber.
Go save money get great stuff
Awesome place. You can always find a new project!!! Very helpful too.
Over the past 2 years, we have used Builders surplus for various building materials including wood trim, flooring, tile, custom kitchen cabinets and bathroom vanity. Dot made the whole process so easy and was always friendly and helpful. She took her time to look into any questions we had and always went the extra mile. They have a large selection and are always getting new inventory-- quality is good and price is too!
The employees were friendly and helpful, and they were the only place to have a piece of crown moulding that nearly perfectly matched our old moulding. Their selection is quite amazing, and the prices are even more impressive. Will definitely return when we need moulding, trim, doors, tile, etc.
They carry a mixture of stock, so you might not find the exact size or color of what you want. But if you find what your looking for the prices are very reasonable. Stock changes often it seems. Staff are very helpful.
Excellent customer service/ huge inventory and good pricing
Terrible service over the phone. There was no attempt made to try to answer simple questions about product availability and quantity. The responses I received were laughable. It would have only taken a few minutes, if that, to go check or ask another employee.
Lots of specialty lumber and tiles as well as other building suplies
Great place for trim/molding...save $
Good place to get doors, molding, and general wood. Theres a few things that they dont carry. Call before going to make sure what youre looking for is sold.
Very helpful renee was very knowledgeable
Great service
Very helpful and friendly, great price
I went years ago. They dont seem to have enough to redo whats needed in a whole room but some items are ok priced.
Wonderful service
Not good ty for asking
3 we
Cold
Your attention very well