Pharmacy helped me with my medications and was very professional and nice

Never experienced a more unprofessional and disrespectful staff. Have waited over a week for my medication to fill. When I called the day prior, they said it would be ready tomorrow. Upon arriving to the pharmacy, I was shocked at that amount of disrespect given for simply trying to get my much needed medication. The pharmacist was defensive and hostile. When I asked when it would be ready, he shrugged and said, “Maybe next week? How should I know?” Extremely disappointed, will not be wasting my time with them again.

I saw this around the corner peeking at me.. i was petrified! i told one the the employees named Fred. he did nothing! i damn near had a heart attack and started to feel nauseous. definitely wouldn’t recommend this location!!

Quick in and out, email receipts is a big help

Who ever the guy is that was working the photo station was assume I came last min told me about my issues at another Walgreens store he apologize for the others store rudeness and got my picture ready in time to surprise my pastor I just want to that you for doing your job with a smile and helping your customer he even went above and beyond to get my picture printed within the timely manner even though I was running late and last-minute also help me put it in a frame I appreciate you I wish I would of caught your name he deserve A raise and possibly employee of the month

I went to this location to have 3 COVID tests taken for my children. First, I had already been waiting in the drive thru for 15 minutes before the pharmacists (Elizabeth Stewart), decided to even acknowledge me being there. Then she seemed as if she had no idea what she was doing while trying to find my childrens appointment. Aside from her not knowing what she was doing, she decided to yell at me on the correct way to open the swab. Now, I had a test taken for myself twice and thankfully the pharmacists who are professionals at the Walgreens on Okeechobee Blvd had taken the initiative to open the swab for me CONSIDERING they dont have a problem doing it because theyve done it so many times. I truly hate it when foreigners come here with their holier than thou disposition towards people when if she was so smart she would have done what Ive seen the professionals do at the other pharmacy rather than yelling at me as if Im a child. Luckily for her she works behind a protective glass (which is probably the only interaction she should be allowed to have with the public in any Healthcare setting) because not everyone is as tolerant as I am and not everyone will keep their sanity while someone talks to you the way she did to me.(UPDATE) So apparently this lady in the pharmacy INTENTIONALLY did not place the swab in the tube in order for my child to get tested anyway. I called the lab because I received a message stated the test was canceled because the swab was not in the tube therefore his Covid test could not be performed. I will be contacting corporate along with whoever else because this is not going to fly with me and Im not going to rest until shes reprimanded. This is my childs health who has Cerebral Palsy and had difficulties understanding this as it is. Im not about to play with you people about my children. Its one thing to screw me but youre playing with fire! When you see me youll know ME!

The pharmacy staff is completely unprofessional. I have been hung up on multiple times after getting one word answers. They drag their feet making their clients wait an unreasonable amount of time. This has never happened to me at CVS only at Walgreens and I will be taking my business elsewhere.

Submitted an curbside pickup order. I received an email after a couple hours saying it was delayed. I called to get the status and they offered no help and after requesting to cancel my order I was immediately disconnected from the agent.

Wow just look at the horrible reviews below about the pharmacy staff it says it all for me lol…

It took them 5 days to get me a covid test result that has to be within 72 hours of my flight

I will never shop at this location again! I waited at curbside pickup for 20mins. I watched a ton of people come and go. I could not leave my vehicle due to the fact of my sick kids in the car with me. I called to let them know I have been outside waiting just to be told one second...6mins goes by and finally someone comes out. Customer service sucks!

Pharmacy was super helpful and nice. Sweet lady Mrs. Q at front cashier.

The staff at this establishment are always really nice and helpful. Unfortunately the food is always bad. Candy is always melted together, like it was left outside too long, I grabbed a soda from the front cashier stand and it was half drank and put back In the cooler, I purchased a huge bag of pistachios, they were stale and expired. Not sure if they purchase these items at auction but something doesn’t seem right here. I purchase items from other Walgreens and never had issues like this.

This place is terrible. You wait on hold for 20mins, and when its your turn they pick up and say pharmacy hold please and youre back on hold. Garbage...

Really rude people at pharmacy, hang up phone before you even get a satisfied answer.

Pharmacy Staff very disrespectful and rude

No restroom available for costumer. !!!!

Around 05/24/2020, I purchased about $50 worth of various photo prints. I later noticed that two of the photos (5x7) had flaws. I came in on 07/19 about 4pm to have this resolved.I pressed the service button and waited until an employee came to help. I used my thumb drive to pull up my photos on the photo machine as I waited. In no time, Ms. Patrice came to the rescue, at least I thought. To my surprise, she had an attitude while serving me which made my experience extremely uneasy. I didn’t have any proof of purchase yet still revealed to her my issue. In my opinion, this is no reason to show ill behavior. After half listening, she expressed that they couldn’t do anything about flaws within the photo. I explained that the photos didn’t have any flaws, only the print. I had proof to show. She kept saying that there was nothing that they could do, with no enthusiasm whatsoever or attempt to utilize the computer to look up my customer profile. Not once did she ask for my name or phone number, she didn’t care. Only after I inquired about ways to resolve this issue, finally, we went through a couple of steps to resolve. She tried to pull up my name & phone number, no evidence.There were a few ways to prove that I had made this purchase around this time. I paid with my debit card, used my phone number, and gave my name of course at time of purchase.As I put my trust in her, I asked her “What can we do at this point? How can we resolve this?” Again, nonchalant, she says there’s nothing we can do. I asked to speak with a manager. With a slight attitude and jerk of neck, she says “ I am the manager” There’s no way a Manager could ever treat a customer like this. I asked her what could she do as a manager. She stated that she couldn’t do anything and I would have to wait until the manager named Ted came in tomorrow. I asked her what could Ted do versus what she could do. She says go into the system and use another option to search for my transaction. I asked her why couldn’t she do this as a manager, there was a long pause. She says she didn’t have the capability of doing so. Ms. Patrice later admitted that she was a team member, not a manager.As I removed my thumb drive from photo machine, she dismissed me by calling for the next customer. She treated this customer with the upmost respect, she even changed her voice which seemed odd to me. Why the next customer and I had received different treatment, I wouldn’t understand why.Previous visits, I had pleasure encounters, today was a different day.There was tension here for no reason. I’m sure this would’ve easily been resolved had a manager been involved.

Went in to pick up tooth paste & toothbrushes..

Whats the point of having people working here if there are ignoring or avoiding customers, the old Spanish lady definitely dont like her job. Mrs. Alibe,

I went to the pharmacy at 1:45pm to pick up my medication. They told me to come back in 15 minutes. I went back at 2:30pm and they told me to come back in 15 minutes. Initially, when I went there I was the only one there for meds pickup. They did even have the audacity to apologize for the wait. This is my second time experiencing this at Walgreens. I will definitely use another pharmacy next time. The staffs are also unfriendly and rude!

I come to this location because it’s the closest to my home. The store is understaffed so you’re made to wait for assistance until someone is available to help you, and (most) of the employees seem to have no customer service training whatsoever. That being said, this location (is) clean and well organized.

Slowest drive-thru on the planet 😤😷🤧

Had worst experience today. We went for passport photo of our new born baby. Before I called them and asked them, is there anything I need to get before I go to the store. They said just bring the baby. So we went with baby. After going there, they are asking for the white blanket as a background for the baby, which we didn’t had. They are the photo Centre and they are expecting us to get all the things needed. If we need to get all the things, what are they for? Those two ladies exactly looked like they are suffering from constipation for the last three days. Please do not go to this store, if you have any photo need.

Poor customer service. Pharmacy staff was rude and pass judgement on me every time I fill my controlled substance. Dont get locked into this pharmacy unless you like negative rude people.

I gave them all of the documentation they requested when I dropped off my prescription prior to my visit today. I went there this morning because I was notified that my prescription was ready and the pharmacist was so nasty to me and kept talking over me to the point where I shut down because I have anxiety. I tried so hard to get a word in so that I could find out what the discrepancy was but I wasn’t even able to find that out. The pharmacist kept yelling and talking over me and I just gave up and walked out.

The pharmacy staff is RUDE, unhelpful, and have no desire to hide their hatred of dealing with customers. I called to let them know that I got a call from them saying a perscription was ready but it was an error since I dont live in the state. She looked up my number and found out 3 people were using my number that Ive had for 2 decades to get medications. I asked for them to be removed and she mumbled uh no and hung up. So now whoevers perscription is ready doesnt know, and 3 people are using my number. Easily solvable problem dismissed by a rude and clearly untrained employee. Luckily I dont use this Walgreens but if you are looking for one, maybe try CVS instead.

Older African American lady is kind of rude. Don’t assume because you older with a southern accent, you can talk to people any kind of way ...need to check yourself lady

Greeted upon entering. Interpersonal communication with employees was very poor. Employees dont make eye contact. Very cold feeling. Wouldnt recommend and would probably return only if was necessary.

The best customer service we had ever at this Walgreens. Thank you Chrislee, you are the best

Deplorable customer service. Called to ask a question about a prescription, and the staff gave me attitude and hung up on me. Who hires these people?

Me & my fiance are in west Palm for a short vacation and stopped in to walgreens on 45th st for some things for our hotel. This is where we ran into Sharonnia, our cashier. She was SO friendly and helpful. Even gave us some great ideas and directions to dinner. people like her really make an impression.

Worst experience, will not do business with a pharmacy that does not carry my mediations. The Walgreens by me closed and I have had nothing but problems every since then. I work at Comcast, which is close to that 45th location. I am going to change Pharmacy companies altogether.

Photo department is extremely unorganized and rude. They never have my photos ready when I arrive and never have anyone staffed in that area to keep up with the orders. It always takes them forever to find someone, print my order and have me pay. Ridiculous

One of the worst Walgreen around! No staff and alouf manager . Avoid at all cost.

The night crew that was working on 03/29/19 at around 6:30 was completely rude and very ignorant especially the lady with the dreads they didn’t want to get the manager so that I could speak with him/her and she didn’t want to see the receipt she’s a disgusting person

Extremely POOR customer service. No hellos no thamk yous. Very rude.

Staff is professional and polite

Terrible terrible terrible customer service

Food pharmacists

They need help