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AutoNation Cadillac West Palm Beach
2101 45th St, West Palm Beach, FL 33407, United States
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AutoNation Cadillac West Palm Beach
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Mo
Review №1

The service department has had a change in personnel for the better. If you use the service department ask for Brad. He is the best service advisor I have ever had. He has been servicing my cars for 15 years and he has never disappointed me. He is the reason I went back to autoNation Cadillac West Palm Beach.

Mi
Review №2

I am a longtime, repeat customer with AutoNation Cadillac. I travel a lot and have my car maintained by other Cadillac dealers in my travels, but it’s never the same experience. The mechanics are excellent and my Advisor is the best. I’ve been with my advisor for more than 10 years. They get it right the first time, and always keep me in the loop about scheduled maintenance. He always tells me right off the cuff what it’s going to cost before they do the work.This place is well maintained with plenty of comfortable seating. One of the things I appreciate the most is that AutoNation Cadillac in Riviera Beach still does shuttle service. My dealer in NJ does not. I’ve bought my current Cadillac here and I could not have gotten a sweeter deal. I am trading this SRX in next month and I’ll be buying its replacement here. This is a reliable, quality dealership with conscientious salespeople. If anything does go wrong, they go out of their way to make it right and exceed my expectations.

w
Review №3

Just want to say James in the Service Dept, has great customer service. I drop off my car, inspection was done on my car. He gave me information on tires and when my car was done, he called me for pick up and my car was clean. Thank you JamesGreat job

Ji
Review №4

This is the second vehicle we have purchased through AutoNation Cadillac. Roland is very good to work with as well as the financial team. I would definitely purchase a vehicle from them again.

Ni
Review №5

I bought a brand new Cadillac in 2020. Have had issues with this car. Most recently, I’ve been trying to get in for an appointment for an oil change, window tint (that was left off when they replaced the window because it was rattling, and still rattling), and the camera is defective and works when it wants to. So the rear and front camera sometimes works and sometimes doesn’t. I make an appointment, the week later, am told the tint person isn’t there.apparently no one told them that I needed to a tint. Make another, no loner cars available. I specifically request one because I am in healthcare and have to travel a few times a day. I can’t go without a car. I’ve been trying to get in for 2 months now. The lack of communication is awful. The fact that I can’t bring my car in, a new car, receive a loner, is ridiculous. I’ve NEVER had this many issues with a car in my life. Not even the car, the dealership. Even when I had my Nissan Rogue I had better experience. This is supposed to be a luxury car brand but I’m not feeling like I’m being treated as such. I spend more money on a car to be treated better. I was treated better with my Nissan. I understand short staffed and such but the communication is awful. I’ve even emailed the service manager and no call back. Does anyone care? Doesn’t seem like it. I’ve worked in customer service for over 20 years and have never treated anyone this way. Especially when you are paying for a luxury car, you expect some level of communication and service

Lo
Review №6

Posting a very positive review of Autonation Cadillac for this experience. I had a previous less-than-positive experience at my last service attempt, but once they were aware, they provided a superb white glove customer care experience this time and I really appreciate their approach to making sure this one was very positive. Kudos to the Service Manager Rob who guided this process and made it happen. Thank you!!

Dr
Review №7

After more than 10 years of dealing with Autonation Cadillac in West Palm Beach, I’m thinking of taking my business somewhere else. The service department is not what it used to be and I will not accept Covid-19 as the reason for poor customer service. The service advisors used to greet and inform the service that will be performed on your car, and tell you the approximate time it will take for service. In my last appointment yesterday, service was totally nonexistent. Not only did the advisor acknowledged me for service, he completely ignored me after sitting in the waiting room for over one hour. When I went to his desk to inquire about my car, he said “your car is in the shop being diagnosed.” Two hours later, I went back to him for details on the diagnosis and the response was “the technician is finishing things now.” Needless to say, I left four hours later, not knowing what was wrong with the car and why the engine light came on again, only that it was reset.

J
Review №8

Great service. The service department checked out everything I asked him to and gave me a thorough explanation of what needed to be done.

Pa
Review №9

This dealership keeps the same people year after year and they are all amazing to work with. Takes care of you and your car. Love the wash and vacuum at the end of the service. Never pushes anything to have done. Great experience!

St
Review №10

Wow, what an amazing buying experience! Marlena was very professional and new her inventory and she also new the options by heart... She directed me to a beautiful car that was right up my alley. Within two and a half hours I was driving home with my new car. I even saw Marlena giving my car a final wipe down while Hoss did my financing. What a great team to work with! I would give 7 out of 5 Stars if I could, I was blessed to be in the right place at the right time with the right people. I Highly recommend AutoNation Cadillac West Palm Beach

De
Review №11

I made an appointment to check out a car I saw online and I was greeted like a very good friend will greet you at his/her home. The staff was very friendly and helpful, no BS just straight honesty. I will definitely recommend this dealership to friends and family.

Je
Review №12

Stellar service, quick process, and excellent customer relations. Michael Heinz made my dream of owning a Cadillac xt6 a reality. To be honest, I was dreading the car buying process, but he made it very easy and seamless, and I am thankful that I had him. Great place to buy a car!

Da
Review №13

What an easy process to sell you my used vehicle, go online key in my vin, answer a few questions. Received an email and then a few follow up calls by Michael Heinz. Drive there, verify what I entered, contact my lender for payoff and and an hour later I have a check!Michael Heinz was a pleasure to deal with. In 2021 it’s so difficult to find old fashioned customer service, this dealership and Michael Heinz delivered. You have earned the opportunities of my future business. In fact, a direct result of this interaction I will drive and additional 35 minutes to utilize your service department! Thank you for treating us like people!

Jo
Review №14

This is my 4th car I have bought at this dealership and every time it has been a pleasure. My experience with the service department has always been positive and I expect it to continue with my newest purchase. Highly recommend Rudy for the purchase of your next vehicle!

De
Review №15

Steven and Rob are by far the best you will ever experience in the service department at AutoNation Cadillac. I have and will continue to service my vehicle there for as long as I own it. The entire team is A+ From the minute you drive in until you drive out. Great service with excellent communication. Thank you !

Fr
Review №16

Mark Castro went above and beyond taking care of my Cadillac Escalade. The service attention was great and swift. I would definitely recommend anyone to service their Cadillac at Cadillac Auto Nation.

Le
Review №17

I had the pleasure of experiencing a mix up with scheduling. The young lady who helped me was nice and courteous. She explained everything very concisely. I would recommend there service.

NI
Review №18

James Korber is the BEST service representative there. He is kind, has patience and goes the distance. I am always happy to service my car when its in good hands.

Mi
Review №19

Brad Owen is the best Service Supervisor in town. My air was blowing warm on one side and I needed a additional key FOB programmed. He gave me an acceptable time frame so I waited. Turns out it was an easy fix and they were done early. I hope he stays there but I will follow Brad anywhere he goes.

di
Review №20

Been doing business with them for the past two decades. Great service and staff.

Ma
Review №21

I bought a car. It was beautiful. Worked out a great deal. However with a great deal comes problems. First was only one of the two keys worked. Drivers side seat would not forward to let out passengers. Never received my free oil change because the car wasn’t assigned to me through GM. Recent problem is the support guide is crushed. I go to a different service center that is closer and they informed me that before my purchase the car had impact damage on the back bumper Which most likely happened on the car lot. I purchased the car with 125 miles on it. My current service center informed me the car had service at 69 miles 115. Which is when they attempted to fix I am out $330 because of this. I would never recommend to purchase a vehicle from this dealer.

Co
Review №22

Mike Hienz was the most professional and accommodating representative I have dealt with in a long time in a dealership. It was a pleasure do business here. They made sure to make everything right so that I drove away feeling that there wasn’t anywhere else I would ever go again. I wouldn’t go anywhere else. Thank you so much! I’m in love with my new car!

We
Review №23

After a little miscommunication about what was needed for my service visit, all was taken care of quickly and professionally. I was able to secure a loaner car and my car was ready by noon the same day. Advice...call the dealership directly. Do not rely on the My Cadillac app or OnStar.

St
Review №24

Best dealer experience in 25 years. They’re honest, helpful, and great people! And as a bonus Cadillac cars are the real deal. Great ride and interior is awesome. If you want a Caddy this is the place!

Sp
Review №25

Since I bought this car in 2016, Ive been having issues with it not starting, no clicking nothing. Every 6 - 7 months, Ive taken it to Cadillac, each time they said they couldnt find anything. Cadillac had me replace the alternator, so I bought & changed it. Then they said I needed a new battery, I let them replace it. After a few visits, I found out that the battery in the vehicle was not even the right battery for my vehicle. 7 months later it will not start, nor even take a jump. I got it towed back to Cadillac. I had to rent a car. I was told it was the base terminal wire and this was just what happens. The wire had to come from Germany, which is odd as its not a German car. This cost me $350. When I went back to pick up my car, William Jackson barely looked at me and did not acknowledge me until 5 minutes of me standing there. Then very hesitantly he said he would get to me after he was done typing up whatever. Stephen instead tended to me after 10 minutes & gave me very great customer service. I have not had the best experience and have spent hundreds of dollars on this car for the same issue. Noticing that every time I go to Cadillac, its a different set of faces and hearing other customers complain that they keep having to bring their vehicles back for the same issues. Not good. I give 4 stars for Stephen alone. Everything else gets a 1 including Wiliam Jackson.

Jo
Review №26

My advisor Mark Castro handled the reapair of the ABS system of my xt5 professionally and efficiently and to my complete satisfaction.

ki
Review №27

Mark my Service Advisor did a great job for me. He even reached out to the manufacturer about something that should not have had an issue with at the age of my vehicle! He was professional and friendly and made the process absolutely the best it could be! I work with customers daily myself and I know what it means to go above and beyond! Thank you Mark!

Ni
Review №28

This was the best car buying experience Ive ever had. The staff was friendly and efficient! Everybody was so nice and I LOVE my new car. Highly recommend this location !!!

ba
Review №29

I bought a Certified pre owned car here, that I had found online. I live in Miami an hour and twenty minutes away. The sales person I got transferred to randomly was a young man named Goodsondy. He was polite, professional, thorough, honest and patient. Obviously coming to see a used car that far away, I had questions. He answered them all honestly and disclosed a potential issue that I hadn’t thought to ask about, which could have been a problem for some. The fact that he told me before I drove up there was thoughtful and professional. No one there pressured me and all treated me well. His boss was also cool (can’t remember his name) and the finance guy Hoss was also cool. This is an AutoNation dealership so when you buy a CPO at one they offer you a lot of packages. These packages add up quick and really raise what you’ll pay. Gap is really good to have and the maintenance one is fair. However I’d avoid the rest, especially the $2500 appearance package. I elected only for gap and nothing else. They were able to give me the GM 1.9% currently offered by GM. Also this dealership provides the carfax online, which most do but not all.

Ra
Review №30

Great service. Stopped there for an emergency repair while on vacation. They got us in and out quickly. No hassle. No fuss. Great place to do business.

Ma
Review №31

Excellent experience with the purchase. Thank you

Ro
Review №32

We were very happy with the service and overall process at Auto Nation. Unfortunately the service at Vera Motors and other Cadillac dealers in the Miami and Broward area is terrible. We were forced north to look for our vehicle but were happy to find Auto Nation. Looking forward to continued speedy service, btw our sales rep Marlena was extremely knowledgeable in the vehicle and the process. I’d recommend her to anyone

RE
Review №33

Rudy Lavelanet does a tremendous job in transitioning me to a new Cadillac. With limited inventory, and minimal choices, he smoothly navigated the delivery of my new XT-5. Rudy kept me from going to a different car manufacture or even a competing dealership. Thanks for your help...Pete Martinsen

Ma
Review №34

Contacted Auto Nation Cadillac for Customer Care courtesy oil change and tire rotation. Even though I leased the vehicle through another dealer in another state, they were very courteous and attentive and provided the Customer Care service without any charge. They also did a full vehicle check and discussed the results with me and made recommendations for additional service. Total time of 2 1/2 hours for oil change and tire rotation might be a little on the long side, but they had a very comfortable waiting room with complementary coffee. I would definitely go back there for further service if necessary in the future.

GC
Review №35

Rudy and Hossein were cordial, prompt and comprehensive.I’d recommend them and their dealership.

A
Review №36

For my CTS-V this is the best team hands down. Mark Castro will manage your service as promised. Vito is not only extremely professional and honest but an incredible mechanic. Thank you gentlemen. I purchased my vehicle from another dealership but these gents are the reason I still take my vehicle to AutoNation Cadillac for service. Thanks Again! Extremely Satisfied!!

cj
Review №37

Best car buying experience I have ever had. Live in TN and found the car of my dreams through AutoNation Cadillac in West Palm Beach FL: amazing car, all the bells and whistles at a really great price, but even better was the excellent staff. Every person I encountered was awesome and made me feel really cared for...My only regret was not getting to meet them in person. Tried my local dealerships first but very glad I found the car and dealership of my dreams in FL. This was my first time even considering looking, shopping and purchasing a car on-line, but will not be the last. Will look to AutoNation for all my future vehicle needs!

Ni
Review №38

Mr Jackson was outstanding in his customer service. He was committed to my safety and did everything he could to successfully solve the problem.

Ke
Review №39

Great experience, overall the process was quick and efficient. Marlena did a great job. Very happy with the vehicle, great price as well. Recommended.

An
Review №40

Marlena was awesome. We started the lease for my 2021 CT4 over the phone as I am located in Stuart and the dealership is in West Palm. She had me in the car within 24 hours. This is the second vehicle we got from Marlena and she has been on point every time I highly recommend anyone looking to purchase or lease a new used car from this location to give her an opportunity to serve you as well as she has for myself as well as my girlfriend.

Wi
Review №41

All went well. Service writer was courteous and helpful. No bad issues.

Na
Review №42

It has been a pleasure to have the Keilynn, Assistant Service Manager, go over the A/C of my car. Will always have Kielynn as my Service Manager again.Thank youNancy Colaprete

Mi
Review №43

I found the vehicle online, called and confirmed they still had it. Drove from SC to Florida, they had it washed and waiting for me. I had other business in the area, they appraised my trade in 10 minutes and I came back 3 hours later with the vehicle ready to go!Hassle free and professional! Konstiene was great, I would recommend them!Michael

Ma
Review №44

Outstanding service!! The employees are very friendly, If you’re currently looking to purchase, I highly recommend AutoNation Cadillac West Palm Beach.

Ca
Review №45

I scheduled a noon appointment at West Palm Beach for an oil change for my leased Cadillac (for which I was dickered into an upsell on a maintenance plan along with it). I drove the 1/2 hour there, and was told it would take 2.5 hours for the oil change, tire rotation and a hand car wash. I expect an oil change and tire rotation shouldn’t take more than 30-40 minutes. I did not need a car wash. Excuses were ‘short-staffed due to Covid’ and ‘running late’ (at noon, really??). So why schedule an appointment that you can’t meet? I don’t have a second car here, and they would not offer me a loaner (for a Cadillac, really?). I work every day and don’t have time for a 2.5 hour oil change. I asked to speak with the manager, to which the service tech says he is in a meeting and would be “unsympathetic” anyway. I waited for a while then decided to leave. I asked the service tech to tell the manager that “an unhappy customer” is leaving and asked them to have him call me. No call ever came. I wasted 1 1/4 hour on this today. I am only here on a 5 day trip. I am extremely disappointed in Autonation Cadillac of West Palm Beach. I will NOT lease a car with a service contract from them again. I’ll have to see if I can get service at one of the other branches.

Pr
Review №46

I love the car that I got. But the way that I was treated by the financial department Was wrong. I purchased my car it was almost closing time. The lady in finance told me that I had to get their 3rd party services. And it was a requirement of the dealership. Which I found out was a lie so that she could get a commission. They avoid my calls and I went to the dealership for 3 days. One of the Managers name Adam tried to help. But it was out of his had they cancelled all of the 3rd party services. But they wouldnt do the contract over. I will Never get another car from here & I will Never Encourage anyone else too. Worse experience ever.

Ke
Review №47

Awesome/ I have had service done here before, always great

Me
Review №48

I couldnt be happier with the service from AutoNation Cadillac and Konstantinos! He went above and beyond and found me the perfect car for me in every way! I cant put into words how happy I am with my car! Thank you all from the bottom of my heart!

Da
Review №49

I made an appointment for service on my car at 10 am. I was told the car would be ready after 1:00. Showed up at 3pm and was told it would be another two hours because priority was given to customers waiting - not customers who booked an appointment a week earlier. When I called to check on the status of the car I was told the service advisor was unavailable and no one else could update me on my car. I left a message for the service manager to call me, he/she never did. The car was finally delivered the following day. I am not at all happy with the service department.

ED
Review №50

Great Experience from drop off to drive away. The Team was efficient, friendly and provided a safe environment to wait for my vehicle during its service. Thanks for making this experience easy.

Ka
Review №51

Excellent service from the sales team to the management team to the finance. everyone did a great job and made you feel part of the family. was very pleased and thankful for the attention provided. would recommend this dealer to everyone. it took me one hour and a half to drive there but it was well well deserved drive because of the experienced received. thank you

Ha
Review №52

Amazing buying experience, ask for Abi he’s the best !

Be
Review №53

As always my Rep Jackson does a good job in making sure my vehicle is serviced right. Thank you much

Ad
Review №54

Thrilled with my new car. If youre looking for a Cadillac, go see Rick P. Nobody knows the car better than him, and nobody will make you feel as good about your purchase like he will.

Al
Review №55

I had the best car buying experience ever! The sales person was amazing as well as the manger and finance manager. Definitely will be a customer for life!

Ma
Review №56

My appointment was right on time, service was performed perfectly and the Mark was very nice and texted me with status updates.

Ki
Review №57

Mark Castro kept me informed of the service. Excellent job. No long waits and I received a loaner for the time my car was in the shop.

An
Review №58

Several months ago I posted a factual negative experience with this dealership. I was immediately contacted by the Service department manager by phone and email. She fully investigated the experience, and acknowledged my complaint as valid.They extended all courtesies to me and asked for another chance. I have been back twice for service and received excellent care. They were efficient and considerate of my time. The are once again my go to service provider for my car care.I normally dont post bad reviews, but just like I did the negative one, I can post a positive redemption.Thank you Auto Nation Cadillac West Palm Beach.

C.
Review №59

Super friendly salesman. Highly recommend. CC

Br
Review №60

Sales people were all very nice, polite, patient, and efficient. The car had someeliv details that were overlooked in cleaning and preparing for delivery. After delivery the right turn signal and stop light were not working and I had to return the next day to have it repaired. It was repaired in a timely fashion and the car is fine now but I thought that was something that should have been caught before delivery.

Jo
Review №61

From the beginning of my search to the purchase of my XT5 Michael Jolly responded to all of my questions in a timely manner. Michaels follow up with me was the deciding factor to purchase my Cadillac from Autonation Cadillac in West Palm Beach. I would highly recommend anyone else looking to speak with Michael Jolly at Autonation Cadillac before purchasing a vehicle.

Re
Review №62

I purchased my car from AutoNation Cadillac WPB in December and wasnt able to drive my car until after February. I love my car and my sales person (Eddie) was very good. However, I had an immediate issue with my car and it had to be serviced. It took a month for them to fix the issue, and that was upsetting, because each time they called and said my car was ready, it was not..... They did give me a loaner and the manager Adam was fantastic and kept his word with taking care of everything related to the purchase and he was very accommodating, under the circumstances. However, while my car was sitting there being repaired, I felt they should have credited my 90 day warranty for the length of time it took for them to repair it, while waiting on parts. So for that reason I cant give them 5 stars.....

TH
Review №63

Serviced my CT5 V at the dealershipGreat experience, Jackson was exceptional and was right on time always.

Ch
Review №64

New to the Cadillac family; great service and support for the maintenance my Escalade. Shuttle to and from work was quick and easy - called to pick me up at the end of the day without me ask. Very friendly and well priced. Keep up the good work; its noticed!!!

Mi
Review №65

I am very happy with the work that was done on my Escalade. There was an electrical problem and Steven was great with the communication so I knew how progress was going. The price was reasonable and I will definitely return for more repairs. Thank you

Ma
Review №66

I highly recommend Richard Panton, at Autonation Cadillac, West Palm Beach. He is beyond professional, giving me so much helpful information in setting up the computer, operating the vehicle, and showing me the many safety features. He has followed up numerous times over the past week to see if I need any help and offering his assistance. I have purchased 5 brand new vehicles, 3 of which were Mercedes, over the past 15 years. I never found a sales person that offered this level of excellence. Bravo Mr. Panton, you are my hero!! I will definitely recommend him to anyone I meet who is looking for a new car.

Jo
Review №67

My dad want to pay his lease card loan and it took two and a half hours it wasnt like the place was busy unbelievable my dads 80 years old has cancer dont need to deal with this stuff and we waited didnt appreciate that

Ca
Review №68

Everyone at AutoNation Cadillac was wonderful, especially, Steve Janer, who kept me informed of what was being done and letting me know it was taking longer than anticipated and offered me a loaner car to drive. My car was repaired, washed and cleaned, and returned to me in a most efficient manner. I could not have been happier with the service. Thank you Steve and AutoNation Cadillac.

Ge
Review №69

Have purchased cars there before but management has fallen thru the cracks,listing a car for 4k over retail and told them what wholesalers offered me for my trade and was told he couldnt even get that for it retail. After telling him I wasnt interested in be insulted he told me its only a car. That it is buts its my car a very desirable 2019 shelby gt350 with 7k miles.the car they are listing as certified pre own had overspray all over car and hood wet sanded thru clear coat and my car is only a car. I would rather walk than deal with them again.

El
Review №70

Starting with Steve Janier the Service Specialist immediately accessing my concerns and keeping me informed of the problem I felt like a valued customer ! I trust they will take good care of my vehicle the most economical way !

Re
Review №71

Great buying experience! Abby was really helpful and knowledgeable.

Ch
Review №72

Most professional, courteous and quality auto dealership I have ever dealt with!

Ma
Review №73

Amazing service. We reached out to Autonation Cadillac WPB a few weeks before going to location since we lived far away regarding a few vehicles we were interested in and everything was just went smooth. We made an appointment to go in person for our transaction and everybody just made you feel welcomed and just genuinely grateful for choosing them for our vehicle purchase which is really nice and rare at the same time. Our Sales Rep Rick really was great! & we would recommend him to anyone interested in going! We will be back for our future purchase.

Mi
Review №74

The price is good!! Service is outstanding!! Waiting times are excellent!!! Snacks and refreshments are available!!! Excellent job team!! We are making this endeavor posiible!! Shots put to Cadillac Americas #1 car dealership!!!

VI
Review №75

Terrible service, wanted to take a look in a new car. And you can not even enter, only order it online. What a joke!

Ch
Review №76

Went for an oil change, but with a free vehicle inspection, I ended up with 4 new tires. Better pricing than I could find elsewhere. Service department is great giving me options plus offering shuttle ride home and back due to extended time frame.

Br
Review №77

Rudy went above and beyond to put me in 2021 XT6 when I had just came by to have my XT5 in for service with 9 payments left on my lease. Super happy with our new vehicle. Fastest I’ve ever been in and out of a dealership.

D
Review №78

UPDATE When I checked the 3 issues that I was told were fixed they werent fixed. I told my service advisor, he said the tech did upload to CUE and the update function is working, he test drove the car for the second issue and it was working, the third issue had the part ordered, the fourth item wasnt included on the repair order detail so I guess it was not looked into and doesnt work either. Over the next month and a half I asked the service advisor 5 times via email and telephone the status of the part so I could bring my car back in to get the part installed and get the three fixed issues readdressed. I got no response from the service advisor. I call the general manager as requested in the response from AutoNation to my review 4 times and left messages for him, he never returned my calls. From my initial service appointment it is 2 months with nothing from AutoNation.I made an appointment for service to have 4 isssues checked and waited for car since no loaners were available. I went over items with service advisor and provided images showing the issue and what action should be taken. Several hours later I was told my car is done. All issues except one were taken care of, a part had to be ordered for the remaining issue. I received a Repair Order Detail - Customer Copy that has 3 of the four issues listed, but nothing more, no explanation of what was done, no notation of a part being ordered. I didnt physically check the issues until a few days later. The error message is still in CUE rendering the function inoperable, the second issue I could not verify as operational. I was told the tech drove the car and it is now working, I drove the car and I could not see it working.

li
Review №79

This was our first service on our 2020 CT4. It was for an oil change. I was greeted by name as soon as I pulled up. Service was fast and my car was even washed!

Ma
Review №80

Great car, sales person was exceptional. I had actually ordered the car from another dealer and unfortunately had not had any feedback for months. She was extremely proactive and ordered the same build with the items left off that were holding the other build and the car came in so quickly!! Give her a raise!

Wi
Review №81

The Auto Nation Cadillac Team is Outstanding!!! Mike Jolly in sales and Hoss in finance are the best of the best to work with... When buying a Cadillac dont, until you see these guys first... Great Cadillac buying expirence!!!

Ma
Review №82

Great staff and team leader. By far the best experience Ive had purchasing at any dealership. A+ across the board.

As
Review №83

Professional and accommodating manager and associates. They had an extensive knowledge of specs and vehicles. They kept us updated through out the whole process of ordering to delivery. We will be back here for our next vehicle.

de
Review №84

KnowledgeablePersonableRudy and Karen went out of their way to make sure that our purchase experience was excellent!We would recommend Auto Nation inWest Palm BeachDebbie and Alan Henson

Fr
Review №85

Everything was wonderful. I have a very good experience with AutoNation Cadillac. Yamara, Jim Kaplan and James Korber are very professional.

JA
Review №86

The vehicle was about three weeks out of warranty and the dealership approached GM with the issue about this time frame and was able to save us a considerable amount of money. This was handled in a very professional way by Robert Lanier service manager and Mark Castro the service individual we dealt with directly. This is a first class dealership.

Me
Review №87

Best experience I ever had buying a car!!! I started process through credit karma/true car and they honored all the pricing I got !!! Great experience !

Ra
Review №88

James was very helpful and got me a loaner when there were hardly available.

cr
Review №89

I had a wonderful experience at AutoNation. My sales person, Abbey, was very knowledgeable and took his time going over every detail of my new Cadillac CT 5. I love my car and the service available at AutoNation. Great people with a great product.

Ch
Review №90

AutoNation Cadillac WPB is my favorite Cadillac dealership in the area. I purchased my last three cars there and take my car there for service. The service center employees are always professional and courteous. I would highly recommend this dealership for your Cadillac purchase or service needs.

An
Review №91

Steve olds was amazing! Easiest Transaction Ive ever had buying a car. Love the 2021 Escalade.

Un
Review №92

My service advisor, Mark, is the best around. Thanks!

Bo
Review №93

Nice service dept. Luv the free initial oil change idea

Br
Review №94

Always had great service there!! If there was an issue. My service rep. Mr. Jackson always addressed it immediately. Hes honest and lets you know what you really need.

Me
Review №95

This dealer experience was by far the best I’ve ever had. Everyone there was Polite, and helpful, and I got a great deal on a beautiful car. Konstantinos was the best!! Thanks!

Ed
Review №96

Kari in parts took great care of me. Ill be back anytime I need a GM part.Thanks again!!!

Co
Review №97

Rudy was great! It was a simple, no BS, honest transaction. Highly recommend them!!! Looking forward to getting our second vehicle with Rudy.

Ma
Review №98

First class all the way. Abi and Jackson are two of the best at what they do. Loved my experience since day one there.

Da
Review №99

AutoNation was outstanding and made the termination of one lease and putting us in our new XT5 seamless. Thank you to Marlena and John for working with us.

Te
Review №100

Alls well that ends well. A great job by Steven.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:2101 45th St, West Palm Beach, FL 33407, United States
  • Site:https://autonationcadillacwestpalmbeach.com/?&utm_source=local&utm_medium=organic&utm_campaign=*000012248*GMB
  • Phone:+1 561-291-6025
Categories
  • Auto parts store
  • Cadillac dealer
  • Auto repair shop
  • Car accessories store
  • Car dealer
  • Used car dealer
Working hours
  • Monday:12–5PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–7PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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