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Advance Auto Parts
1203 Palm Beach Lakes Blvd, West Palm Beach, FL 33401, United States
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Advance Auto Parts
Comments
Ri
Review №1

Great Service. When I rolled in with an R134 recharge issue that Id been working on for days. One of the sales managers expertly solved my problem in minutes, yeah hes an HVAC certified technician!!! Auto Parts and Expert Advice.

Er
Review №2

If youre looking for good service this isnt your place. I went to make a return for a $29 wrench set and CJ barely said 2 words to me. The staff isnt friendly at all. No one was rude but customer service definitely isnt a priority. I can see why the parking lot was completely empty when I arrived. I wont be back here again.

DH
Review №3

:ery high prices for windshield wipers would definitely recommend walmart

Je
Review №4

Very good customer service

Mi
Review №5

Go to any auto parts store except for this one. I needed a part for my truck, and I didn’t know the name. I asked the guy nicely if he would just come take a look so I could get that part, he told me and I quote “ no no I don’t have to do that”... so I went and took a picture of the part, when I tried to show him the pic he never even looked, point to something that had NOTHING to do with what I needed and said “this is all we have right here”... he made it obvious he didn’t want to help me, but no worries I took my money else where. Advance auto parts was once where I got all my parts, but I’m telling you, if you care about customer service like I & 90% of people do, do NOT go here! Save yourself the useless trip and find somewhere who will actually help!

An
Review №6

Definitely not the best service and area. There’s always a bunch of people there just hanging out, they eyeball you from the time you pull in, to the time you leave the store. Definitely not a welcoming feeling. The staff, Carlson was very cool and helped me out but that’s all I can positively say about my experience here. Never again.

La
Review №7

Very friendly staff very knowledgeable

Dr
Review №8

I thought I knew what I was doing, but a kind gentlemen with a black mask on was of the most help! Got me $8 off and installed my windshield wipers. Great customer service

St
Review №9

Friendly staff. They install some auto parts for free.

Th
Review №10

Great new way to pick up your UPS packages

Vi
Review №11

Staff here is a joke and spend more time playing outside than at the register. I got to the location the minute they opened the other day and they didnt open for another 10 mins. Even the guy who opened the door looked at me like I was bothering him, first thing he asked me what do you want?

Le
Review №12

The worst Store I have ever seen

Na
Review №13

This is the best l ever had, this place is number one..

Ta
Review №14

Broke down about 2weeks ago and walked to the store just to price check a part the staff there was so helpful and supportive I wanted to cry and give them all a hug.. My part wasnt there so they had someone else come from another store to bring it and had the mechanic already there to service me now I am back on the road thanks to them. I have 2 auto parts by my house but this will be my go to store becasue thats how awesome the service was

Pa
Review №15

Enjoy shopping there everyone was nice and friendly and very helpful I will be going back there to shop again

Jo
Review №16

Always convenient, slow movement because staff tries to relate with every walk with numerous auto questions. Good quality service, very knowledgeable staff. Just be patient, theyll help!

Ka
Review №17

Had gone into the Store late Saturday. 20 minutes before closing. Needed a Headlamp- replaced. The Staff was on the job. Took care of me in no time. Wayne or Dewayne ? Installed it on the spot. And with a smile.i Located it with Google maps- and was able to access the parking lot without any issues 😉

Ke
Review №18

Helpful girl behind the counter and very nice!

Ju
Review №19

Horrible service. They suggested we use the machine despite the fact that the part the machine told us to get wasnt the right one. The lady couldnt explain to me why she suggest one part over the one the machine suggested. After looking into the computerlIt turns out both machine and lady were wrong. The Male found the right part and got rowdy with me when I mentioned that they can install the wipers for free. Maybe if they know and do theyre job, the sevice wouldnt be so bad. Avoid this auto part whenever possible.

De
Review №20

Mr. Allen was excellent. He helped me with my dead battery. He was a kind gentlemen and installed my new battery for free with caring not to scratch my car.

Li
Review №21

I called to see if they had the part I needed, they did. When I arrived to pick it up, they had it set on one side for me. Then the guy noticed I had my wrist strapped up (bad sprain) and he offered to put the part on for me! GREAT!

Kr
Review №22

At the Jamaican guy was rude but then he came around.

Mi
Review №23

Friendly and fast. Always looking for a way to make u happy. 👍👍

Em
Review №24

The r so unprofessional this is the 3rd time i came to this store n only the one guy working. Theres should be anothe4 female there but she os forever MIA n he had the nerve to tell me she was in the bathroom again😠😡😬

St
Review №25

I CALLED LOOKING FOR A WARRANTY ON A STARTER, THE CUSTOMER SERVICEMEN THAT ANSWER THE PHONE WAS VERY RUDE. FIRST OF ALL HE WAS UNABLE TO SPEAK ENGLISH CLEARLY. SECONDLY HE HUNG UP ON ME TWICE THE REFUSED TO ANSWER. I CALL FROM MY WORK PHONE, AS SOON AS HE HEAD MY VOICE HE BECAME AGGRESSIVE AND VERY RUDE, STATED IM IN HERE ALL ALONE AND I HAVE 3 CUSTOMERS. THE UNIDENTIFIED MALE AGAIN HUNG UP ON ME. I HAVE SHOPPING ADVANCE AUTO PARTS FOR OVER 11 YRS. THIS SERVICE EXPERIENCE I WILL NOT BE USING ADVANCE AUTO ANY MORE. THIS IS YOUR WEST PALM BEACH STORE LOCATED ON PALM BEACH LAKES BLVD...

Pe
Review №26

Friendly, helpful service. Everything you need automotive.

Al
Review №27

Great part you can buy.

Br
Review №28

Good place to purchase certain items. Basically, cheaper than autozone for alot of items. If you cant make it to walmart, go here

Jo
Review №29

Rastas outside were very friendly and helpful. Checked my oil and coolant.

Tr
Review №30

Overpriced....a bulb for my car was 30 and i called congress auto they are 13 there. Big difference.

at
Review №31

I can always find what Im looking for at an ok price

Br
Review №32

ALWAYS great service from gentlemen here. Thank you for not making me feel like a female out of my element.

No
Review №33

Carl was very helpful good customer service 👍

Ad
Review №34

Walk in went to rear counter for parts no own around waited 15 min still no one walked out as an employee form anther store walked in to pick up parts ask for help he said I don, t work here just picking up parts

Je
Review №35

Absolutely horrible. The two guys working had no clue what they were talking about. One of them told me Mercedez dont have dip sticks. The second guy checked my oil grafter helping all of the oriole that came in after me. Then when I asked him to run a diagnostic he said I will but i got to help the people inside first. Even though there were two employees inside, the only nice employee, Kenisha and the guy who told me my car didnt have a dip stick and one customer. So I left and said never mind. Worst advanced auto Ive ever been to

Ri
Review №36

Always great to have a store for all ur automotive needs.

Kr
Review №37

Terrible experience. Ignored us and pretty much refused service

NA
Review №38

Great staff Sean was great help finding parts.

ED
Review №39

Was probably the worst at Advanced I have ever been at in the middle of cracktown basers all over asking for money and the staff looks like they probably join the bicycle crew out front when they get off work I guarantee if there was an audit done on the place thered be a lot of missing merchandise just my opinion everybody has one thanks for letting me share.

Jo
Review №40

Absolutely terrible. no idea what theyre talking about, rude, and not well managed. advance this was dissapointing.

Ca
Review №41

Nice variety of products customer service could be worked on

An
Review №42

Most people that work there are super nice and helpful

So
Review №43

Best place for last-minute Auto Parts

Ni
Review №44

Dont even waste your time by stepping in there im from the area and I drive out of my way just not to feel uncomfortable while I shop the most unhelpful staff u can ever meet 0 product knowledge lack of enthusiasm to take money from me so they really only get one star just so I can write this total waste of anyones time

No
Review №45

THE WORSE STORE TO GO AND SHOP FOR PARTS!!! Im a mechanic and when i think about the service at this store i rather go to the dentist the manager there name cj is a poor example to rep advance auto

Da
Review №46

Horrible. Id rather get AIDS from Magic Johnson than go back here.Worst AAP store in the US.

Je
Review №47

Customer service is always great

Ch
Review №48

They didnt even have a code reader because it keeps getting stolen. Employee directed me to an AutoZone across town.

Da
Review №49

Great for purchasing car parts and accessories

Ll
Review №50

VERY helpful sales desk !!

DJ
Review №51

They find the parts you need at all times

Jo
Review №52

Good place to get cheap parts

Ga
Review №53

Poor selection, but nice people

Im
Review №54

Found paras easily and quickly

Ed
Review №55

Road access is not great and service is good but slow

Lo
Review №56

Great staff.nice and clean.

Pa
Review №57

Not much of knowledge from the sales person.

ki
Review №58

Dont go there bad customer service, CJ the manager is so rude, i go there because is closer to my house i swear to never go there anymore.

Ce
Review №59

They dont have the s*** you need as they say they do

Sh
Review №60

OK place and staff is cool

He
Review №61

Very helpful

Ma
Review №62

A place where people hang to fix there cars

Ja
Review №63

Very excellent service

Ta
Review №64

Helpful staff

Ja
Review №65

Buy your parts here.

Sa
Review №66

Customer service is not so great at this location

Wi
Review №67

Good condition

An
Review №68

The or very nice

Bo
Review №69

Good.

Va
Review №70

Just only ok

Jo
Review №71

Not in a great part of town.

D
Review №72

Great help

Da
Review №73

Good service

DU
Review №74

Expensive batteries

To
Review №75

Customers comes first here

Do
Review №76

Very good service

Os
Review №77

Friendly Service

Va
Review №78

Buying parts for car.

Ma
Review №79

It has what you need

So
Review №80

Good

Da
Review №81

Friendly employees

JO
Review №82

Friendly staff

Je
Review №83

Very helpful they even had a mechanic on duty to help us get the car started.

Di
Review №84

Very good

Information
64 Photos
84 Comments
3.9 Rating
  • Address:1203 Palm Beach Lakes Blvd, West Palm Beach, FL 33401, United States
  • Site:https://stores.advanceautoparts.com/fl/west-palm-beach/1203-palm-beach-lks-blvd?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 561-804-9680
Categories
  • Auto parts store
Working hours
  • Monday:8AM–6PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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