Ordered the glow in the dark fabric paint for curbside pick up. Received a message within 2 hours that it was ready. Once I reached there, got the package within minutes. The paints were of very good quality at a reasonable price. The whole process was a smooth sailing. Thank you.
We have been waiting at the front desk for a very long time for someone to help us. The woman came out and was pretty rude and said that someone else was on a conference call and that was the only person who could help us. I don’t understand why this company thinks the conference call is more important than an actual person who is going to give them money for their business. I’m going to file a complaint with the Better Business Bureau as well as other complaints online. No one should have to wait over a half hour to have a simple question answered. There’s no one else in line here and no one else in the store that is needing help. There’s several employees walking around doing nothing that could be helping us. Also, the guy in the photo is very rude. John is the worst “manager” ever and his parents should be ashamed of him.
Boring, like their clerks. Are they going out of business? Even. Please be nice and helpful. You are not the bomb. Average, nerd wannabe. Dont give up on college.
The girl at the register was sweet enough to give me a coupon 20% off not even knowing it was MyBDAY. Winning !
Walking in the door get that surprised hello and as Im looking for something I sale assistance and the gentleman was very helpful
Michaels is an amazing store, with a colorful display and stock of artificial flowers, artists products, of paints, paint brushes, pads, and beads, sequins, materials, and home decorating items. One could spend an entire morning or afternoon there, filling ones basket or trolley with amazing items, and drinking in a colorful display of beautiful things with which to satisfy ones imagination and personal desire to grab and fill ones basket. Michaels, a wonderful place to visit!!!
Muh fuggin spooky season on lock!
Michaels is my go to for arcylic paints and mediums. I was very surprised what little inventory and brands to choose from.
It is nice you can find almost everything
Nice store though asked for help and didnt seem to have much knowledge on products!
Unfortunately Michaels has gone the way of so many other establishments these days and there is a lack of customer service. So while I love crafting and everything that it entails I still need additional help selecting the right products but its no longer available. For me, the reason to go to a store rather than order online is because I can reach out and get answers whereas online its a little more difficult. However if Im not getting the customer service in a store I might as well be ordering online. The last two times that I was there I ended up not buying anything but I will say this when I got past the cashier and she asked me did I find everything I was looking for and I told her no she asked me what it was and tried to find out if they had it. So there are employees who care they just dont have enough of them.
Love going here to get ideas and see new creative crafts
Great art work. Michael is very talented and hard working person.
I wish I properly saw his name, but the gentleman in the frames department with glasses was super-uber helpful and very knowledgeable.
I found the items.the associates very helpful.
I can always find neat little things there. I go in for one thing and before I know it my purchases have multiplied! Great prices too!
Great customer service.!!🤜
Call box didnt work very well had to keep yelling. Turtle Blizzard was tasty.
Just went here to clear my sphinx. Gotta say was a positive experience, it was very quiet and peaceful. No one came into to interupt even though I was dropping alot of baggage. They are definitely gonna need some poperi for the room now but I neglected to tell an employee.
I love this Michaels. They are always very friendly and helpful.
Love this Michaels organized, clean and Jessica was a Champion of Service. Great attitude, willing to help and knew where everything I was looking for was. I appreciated had a great experience! Thank you Jessica 😁
Went in for large picture frames and they were on sale 2 for 1.
I love that store no am a knitter and get all of my supplied there
Such a great store to find craft ideas
Love this store!I just enjoy to come and get good prices on my shopping
It was a great experience and the management worked with me today and I was very happy customer.. Thank you!
Nice place helpful staff, every time I go I find something new
Clean, and tidy. Well spaced aisles allow for a safer shopping experience during a pandemic.
Didnt find a simple cupcake box... had to go to another craft store...
Purchased dye here. Wasnt available anywhere else...
Good prices ! Some worker are kind of helpful
Very clean store. Kids love coming here.
Very nice selection of items for home and decoration and the best part is the friendly staff :)
They have very affordable acrylic paint that I use to test out ideas before I use better acrylics or oils
John was AMAZING..and all the crew was very nice and helpful to me 💗💗💗❤❤❤❤💗💗💗
Highly recommended.haley on the frame department is amazing.
In a time where everyone is cleaning and wiping things down, this place is definitely NOT. Its dusty, floors are especially filthy gross and really dirty. Carts were not wiped down. If theres germs anywhere, its at this Michaels. The employees were nice but this store is in need of a deep cleaning.
Good Craft Store
Love every thing they have, however, couldnt find what I was looking for. Some very empty shelves.
Always have what I need plus coupons from signing up online ..
Curbside pickup a bit slow, but I love that they offer it.
Great place for all kinds of craft materials/ideas..
I always enjoy my experience at this location. I find things easily, and when I get in over my head, there is a friendly associate close by to point me in the right direction.
We love Michaels in our family Always fun!Lots of crafts to buy we love MichaelsFun for all ages!And Holiday decor too!
I cannot give this place an informed review. I just stepped in the store to ask if they carry Pinstripe for my car. They did not have it. The lady to whom I spoke was accommodating and helpful. The place is nicely laid out and clearly makes for pleasant shopping. It is well stocked. I am giving it my default five stars.
This place is very nice and clean.
I work with Fimo and Sculpy. They were out of most colors.
Love this store!
Good craft store. Staff was very helpful.
Staff is nice. Store seems fairly organized
Cute arts and crafts place
Always a great selection of crafting supplies!
Michaels has everything needed to do crafts and fun activities and hobbies. We love this store.
Variety but $$$$ pricey.
Store is open for in store shopping as of May 11th, 2020. Store employees were nice and answered questions. Many fun craft things to buy. Always check for coupons on their website.
Decent, and the clerks are very helpful. Be careful of your parking, its a tad tight.
Employees were super helpful
I love the great service and nice selection. They usually have good coupons and sale deals too. Its much easier to shop in store than online with them.
Low stock of cricut products. Associates are always nice
Lots of empty shelves, was a bit disappointing. Didnt have the broad selection that other craft stores have.
I placed my order online 3 hours ago for curbside pickup. 12 pm still not ready! The store is closed so why are the orders so slow? Very annoyed. I visited the Palm Beach Gardens location twice this week. And before I could hit submit order, they emailed it was ready! Behind on my Mothers Day crafting😩
Love this shop. Staff is helpful.
Love the store but some staff members were having a bad day. It happens, its tough during this time.
Michaels had just what l needed. A Tassie pan for mini cherry cheesecakes.
I love crafs, thats why my first stop always is in michaels, they have everything that I looking for. Love it 🥰
Just bummed Cupons dont include Cricut items
Convenient wide isles large selection of hobby items and party favors. Prices are reasonable. Parking is always available.
Lots of cute decor and craft items, easy to navigate and find.
I was really excited to see that Michaels had upgraded the quantity and quality of their fine art products. I dont feel like I have to go to the specialty art store now for specific supplies I need. Staff was available for questions, and the coupons from the app really supplemented the great BOGO sale.
Very friendly staff and so helpful. The store has significantly less items than usual due to covid.
I went there to buy yarn. None of the staff is trained in knitting much less knowing their inventory.I bought the one pound size of black yarn for a charity project. It was seconds even though shelf or labeling mentioned the fact. The yarn was tied together in several places. One does not knot yarn when knitting. I had to cut out the tied places to properly connect the yarn. Another package of black yarn had red in it. Again I had to cut.If you are going to put the time into knitting you do not want seconds.
Service is always great, just wish they kept crushed glass in stock.
Its always great to visit an art and craft spot.
I am a frequent shopper at Michaels. Some locations are more stacked than others. The location in Palm Beach Gardens, Florida is my favorite. It always has lots of yarn, different kinds, and usually on sale.
Pretty nice place. Was clean and well organized. Went looking for yarn and was extremely disappointed that theres only one isle and like a portion on a back wall for yarn now. Major decrease. I was able to find a substitute though.
My friends and I came in and asked a male employee if they sold fabric. He said no. A younger female employee short with brown hair and glasses standing behind him said Have fun at Joannes in a rude voice and laughed at us. Really not sure why she decided to be so rude to us but we will not be returning here again. Please screen your employees for customer service Michaels...
Great craft store & jewelry making supplies. They dont really have sewing supplies,.but everything else is awesome stuff. And with a 40% coupon on my phone is even better (theres always coupons available online)!
Store is neat, & most of the time there is sale or coupon. I dont know if they price match to other stores thou. Would of given it 5 stars but it seems like everytime I go in with a coupon the item Im interested in is exempt from the coupon😑😑
Helpful staff, clean & organized
Had just what I wanted
Great place, lots to choose from. Staff is very helpful!
This Michael’s is so organized & most of the staff there are extremely helpful. I don’t go to Michaels often, but when I do, my experience is always great. Today I was looking for a very large frame to create a collage for a wedding. The young man that helped me gave me suggestions on how to make my vision myself & what materials I would need - at a very inexpensive price. Great service!
This store is super clean, and well organized
Special please for your wife and your Family.
Unique products. Great prices. Kind and effective staff. Online discount coupons. Wonderful Store. I go all the time!
A bit pricey for medium boxes$5.49 needed 7 but found them at staples for $1.99 a piece big difference
Looking for wool yarn in nice colors. Only white, grey and black. Better off ordering online.
The store was spotless and organized even though they were starting to add new displays. They cashier was actually engaging in conversation with me beyond her normal did you... training .
Always great stuff to keep the kids busy 👍🏻
Look up things.