Shannon was awesome and really helped me. I was in and out in 5 mins!

Truly terrible. Deliveries regularly 2-3 days late...On Truck Ready For Delivery will show on tracker for 3 days? Then drivers LIE and say Delivery Attempt Made but Customer Unavailable so they dont look bad, even though I organized my day to be home for the delivery...no knock, no doorbell. And forget trying to call customer support, youll be stuck on hold and then the rep will just recite the tracking status back to you. Fed Ex does not deserve our service

Went to fax something and this place closes at 2:30 on a Saturday. What kind of service is that when people need to mail and fax things

I thought I missed the scheduled pickup from my house. I saw 2 FedEx trucks in the neighborhood and tried to chase one down. I decided to just drop the packages off at FedEx at Jordan Landing. I was gone about 30 minutes. As I walked in the back door my front doorbell was ringing. It was my scheduled FedEx guy. I explained that I panicked. He said it was fine.

The lady helping was wonderful. Very informative and accommodating.The micro manager (store manager) was rude, hovered over the poor girl and not helpful at all.

Terrible experience. My mom wanted to send me a new phone and laptop for Christmas from West Jordan to Mexico, she payed $170 usd for the shipping. When it arrived to Mexico they wanted to charge me over $300 dollars to give me my package which is very expensive and I couldnt pay it, and they never mentioned when my mom sent this package, so I had to pay $95 dollars for them to send it back to West Jordan to my mom. So in total we payed $265 dollars and got NO package, just because they forgot to mention some VERY important details. Also, I emailed them about this and they refuse to give me a refund. Hated my experience.

Place is nice, the representative is nice, but the price for printing is absolutely outrageous. I will never get something printed here again. $6 for printing three pages.... I was in the store for less than 5 minutes, and on the computer for less than 2 minutes.

You guys delivered my package to the wrong address. It was not just a package. It was my social security application, my ID, and all of my information. I hope you all go to hell.

Have had such good experiences when I have gone to this location (7800s 3812w). At competitors I find that their equipment is sub par compared to FedEx. Today Justin was so helpful and patience. Geez I was appreciative. Bravo

Very friendly and ready to help, I ended up needing to use the post office for what I had and they still made sure to help me!

Justin at FedEX store 1751 in West Jordan is my hero. My 80 yr old Mother was in a panic when she found out she didnt have valid ID to travel home for Christams. I am in another state an unable to help her from here to complete documentation for a expedideted passport. It was a lot of steps and overwhelming. Justin cared for her like she was his own mother and inspite of it being a busy shipping day he dropped everythin to help Thank you FedEX and Justin from bringing me my Christams. My mother gets to come home.

My boyfriend came down here to make prints for me. He was told abiht an hour, he waited for almost 2 hours and she didnt even get one print done. Need better communication with your customers.

2 Very helpful and cheerful employees just saved my Christmas bacon. Had to ship some art and they had the perfect packaging solution. Brilliant!

Missed a delivery, then a pickup, was told to call a number to reroute, over the phone was told the package was still at that facility. The back and forth was ridiculous and my girlfriend did not have a good experience with them while trying to pick it up for me. While I understand the situation, as well as the time of year, still disappointed by the customer service. Will continue to try to find my package.

I come here to get prints of my art about every other month, and its alway such a great experience! Shannon is very knowledgable and helpful! And the prices are great, thanks for being awesome guys, you deserve a raise :)

Always had a pleasant experience here whether shipping and paying for items in the store it just dropping off. FedEx is usually the best way to ship heavier items.

We go here a lot to send boxes to loved ones...Sharnaee and Shannon have helped us more than once and theyre both awesome!! Great service.

Always friendly employees and very helpful. I use FedX office for my small business needs.

Branden was super unpleasant and annoyed I wanted a receipt for a drop off.

Worst company to ship with. They will just let your package sit in their warehouse for 3+ days even though it is already in your city.

Went in today May 12th looking to print invitations that required little to no adjustment and was told they could not do it and if they did it, they would not guarantee the job. I though she was kidding but when she told me to go to Office Max because they specialize more in shipping than in printing I said enough. At this point I was fed up and decided to do it myself at home. Will NEVER come back.

These guys charge 3.71 to fax 5 pages and email to myself.

Ive been printing here for a little over 2yrs, pictures, copies etc....but Ive never waited 43 minutes for 10 black and white copies. One person in the print section on a Saturday is asinine! Thanks to the one lady that came and helped (even though she assumed I was already being helped because Ive been standing there so long). Congrats to all 5 people that came in after me, that were in their cars and long gone before I was 😕