Amazing prices, quick delivery and 5 Star customer service. I highly recommend Jack & Chelsie; theyve been so accommodating and helpful. Shopping local and with a family owned store was a much better experience than any of the big box places.

I’ve been holding off buying a new mattress for a while & I finally caved when I couldn’t pass up the deal the owner gave me! He let me take my time, answered all my questions, and gave me a great warranty! I will definitely be coming back to this little family owned shop when I’m in need of another one

Great prices! Super friendly, definitely recommend!!

Where do we even start!! This place a hidden Gem! After a million testing of overpriced beds in RC Willey and other mattress places we found a top of line bed for half the price. Jack provided amazing customer service and top notch knowledge on each mattress. Thank you so much.

Jack runs a great business! His quality products are outstanding! If you need a mattress from someone you can trust and that will honor his word when you have an issue, then this is the place!

Staff was very friendly and helpful! Loved doing business with Jack! Helped me find the perfect bed!

Factory Direct was awesome to work with! Jack helped me find a mattress to switch my little boy from a crib to a big boy bed! He was awesome help and the price was very reasonable! My son sleeps great in his new bed and we are very happy with our experience with Jack! We will definitely do more business with them!

Excellent customer service. Appreciate all the help they provided, very helpful and kind! Would recommend to anyone looking for a mattress!

Just bought a really nice memory foam mattress from here for a great price and got a good discount too. Very nice people also. Factory direct mattresses is the best!

Mattress buying can be a difficult process, but coming to Factory Direct Mattress made the experience quick, easy, and convenient. I love supporting small businesses and these owners were so helpful. Theyre very easy to communicate with, and very helpful. I would leave more stars if I could!

This business is all about people and providing them with the best service and quality products. This is THE best place for mattresses.

Fantastic customer service and great prices.

They are awesome to work with, schedule an appoint because they are the best prices you will find

Loved doing business with Jack! Great customer service, will recommend to other people!

Jack was so great and helpful and even stayed late. Great place!

Factory direct was very professional and extremely helpful! They helped us pick the perfect mattresses for our needs and told us the pros and cons of each one. Thank you factory direct!

Decided we wanted a new mattress! 1 hour later we had our new mattress arrive with only $50 down ! Amazing place. 100% recommend!(:

Best sleep of my life! Filled every room in my house with these mattresses!

I was stressing about getting my sons mattress, especially with the holidays coming and having a budget set. It was affordable and easy.. he literally got me in and out. Stress free the way I needed. Honestly don’t waist your time anywhere else.

Great place to shop for mattresses and good selection too!

This mattress has given me the best nights of sleep that I have had in years! It is so comfortable! The price was great, the service was terrific, and there was a great selection of quality beds. The owners even delivered and carried it downstairs for me. I would highly recommend checking out the wide variety of mattresses they have.

I reached out to Mr. Jack Lambert trying desperately to help my father get a mattress and box spring before the store was open. Living in NC, Dad lives in Utah. Mr. Jack called me right away from Facebook marketplace and I purchased it right away! He delivered within 5 hours same day. The service and professionalism is nothing short of perfection. Thank you all for helping me and most importantly my Dad. Will continue to send business for certain!Julie

This is a great place to buy mattresses and bed frames. We love our beds. Really great quality! JACK IS AWESOME. Super helpful and great customer service.

Great costumer service! I have been needing a mattress for a while now, they made it so simple, and affordable! there were so many mattresses to choose from, found the perfect one for me! Thanks guys

Love the customer service. Definitely recommend it!Best place ever!!

I had a great experience!! A wonderful selection at great prices!

It was great to work with the owner. He will answers all the questions you might have and will match a great matress for you. The Matresses are good price and great quality.

So simple to select from inventory and mattress is excellent. I think better than Purple. We have FD mattress and purple. Rest of my mattresses are going FD.

Enjoyed my experience here! Owners were very helpful and I love my new mattress. Definitely stop by if youre in the market for a new bed!

Good prices nice people

Owners are very knowledgeable and the place has a large selection of mattresses to choose from. Found a great mattress at a great price.

The owner is one heck of a guy. Will do almost anything to help his customers. Great products and great prices!

The owner is down to earth and very helpful. I got a good vibe when I went there and he hooked me up with a good nights sleep for a great price!

Jack was very helpful in at ways. Even helped us load the mattress as well.

Jack was great and patient with us! Great job!

He is friendly and speaks Spanish! Good service!