user
Boost Mobile
7031 S Redwood Rd, West Jordan, UT 84084, United States
Appearance
Boost Mobile
Comments
Br
Review №1

Juan is simply awesome! I just saw couple bad comments about him, but to me this guy is very cleaver and helpful. Ive been there more than once. Juans English might not be perfec, but he does his best to help his customers, Ive seen that myself. In my opinion Boost needs more employees like him.

Ca
Review №2

Best customer service,Fernando helped me to transfer all my contacts and other stuff without any hassle, I recommend this Store

Br
Review №3

My wife went to get some phones for our kids, she told me that Juan is AMAZING! He is a smart and nice guy.He really knows what he does.HIGHLY RECOMMENDED!

M
Review №4

Need more training.

Br
Review №5

I went into this store twice for my account. Juan is extremely helpful and very courteous. I totally recommend this location thanks to Juan.

Ai
Review №6

I cant get ahold of anyone at this location. Anyone know of a good number to call? I purchased a hotspot thing from juan. He said that its been activated when he handed it to me. I get home and the thing wont work.

Da
Review №7

I had a great experience at this looking getting my new phone, Juan is very helpful.I really recommend this location.

Ju
Review №8

I almost never go to the Boost stores, but I really needed a phone for my little girl, ASAP! So before I went to any store, I looked up some Google reviews, I saw some nice reviews about Juan, I was wondering who this guy is? I went to this location and luckly he was there.Juan is really cleaver and helpful, he did everything that was on his hands to save us money, he gave us a wonderful deal! Thanks Juan!I highly recomment not only the location, but I also highly recomment to visit Juan.

PA
Review №9

I liked the place for its pleasant customer service, plus it has excellent cell phone prices

Na
Review №10

We all know boost mobile employees rarely speak english well enough to do their job. Its sad but true. This location did AMAZING with helping me get my upgrade even though i came in from 2 other locations and was very very frustrated by the time i came in. Both the employees were very kind and paitent and willing to listen to me complain. They gave me a wonderful experience and convinced me not to cancel my service. Boost mobile is the worst phone service ive ever had but these employees saved me from switching over and loosing my phone number of 4 years. Best boost in the valley by far

Au
Review №11

I was so excited for my purchase through boost mobile, come to find out the product that i purchased was not compatible with my home. i went back 2 days later to inform them and asked if i could just return it. i have never once had someone argue with me so badly about a return. i was annoyed that she would speak in spanish to some “customer service” person just so i could not understand her. She was not listening to me and i simply just wanted a return. she didn’t want me to return it just so she wouldn’t loose the sale from 2 days prior. my receipt said “returns refundable within 3 days of purchase” i will never buy from boost mobile in my life and every one i know will not return either.

Ji
Review №12

Nicole is the most amazing customer service person ever! She has helped me several times with several issues. If I could give her more than 5 stars I would!!!Jill Hoover

ca
Review №13

Great customer service thank you yessy for helping us switching and pay less money with the phones we like. i definitely will come back to this store!!! you did great girl =D

Jo
Review №14

I just Jaun my phone to work

Ju
Review №15

Salomé has been so very helpful, her service and attitude is a excellent

Ye
Review №16

Juan goes avives and beyond to provide you the best service . Excellent internet connection, highly recommended . No hidden fees 😃 . Come to the store and save money 💰 on internet . You are amazing Juan 🤩🤩🤩

ro
Review №17

Ive been with Boost mobile since 2011, & Ive never been charged more then the amount Im suppose to pay. Im eligible for boost up & they charged more. You lost a customer to that 3rd party store. I do not understand why theyre still in business, like they are THE WORST. I know this is not the 1st time theyve done this. Like, how do they hire people wbad English & then try to act like they dont understand me LOL. Please shut this store down because again they have very bad customer service. I live down the street & everytime I drive in to the parking lot to go shopping at Smiths I see a new employer every time. They dont even deserve a star. Thats how bad they are. I know youll read this(Boost mobile store), yeah, GET IT TOGETHER. I do not reccomend this store

Ma
Review №18

I went to Boost Mobile to so I could switch carriers. Juan ask me for all the information and proceed to charge me. After he charge my card he proceed to switch my carrier but it did not work out. I told him that while I took care of the issue with my current carrier I would need my money back since I was not going to be able to get the service. He told me that they do not do refunds and they did not make any mistakes.I Juan never told me that THEY DO NO DO REFUNDS Before the charged me and I repeated to him that I was not getting the account with them there fore I should not be charge for something that I am not getting. He still refuse to refund my money. I had to go to my Bank to stop the transaction. Bad service and bad policy.

sy
Review №19

It was okay

Br
Review №20

AMAZING CUSTOMER SERVICE! THANKS JUAN YOU MADE MY DAY!

RO
Review №21

Excellent outstanding customer service. All employees excellent. In an excellent location. Thanks for the great service

Fe
Review №22

Leha the manager is wonderful she really helps you out a lot she is great its the store manager go see her she will give you the best deal.

MA
Review №23

Excellent attention, best one in Utah.

Cl
Review №24

Juan, a very helpful guy!

Ri
Review №25

Very good very nice

Br
Review №26

GARBAGE CUSTOMER SERVICE. My fiancee and I went in today to try and upgrade his phone and open a line for myself. Jess quoted us 270 for both new phones... She made us wait over 30 minutes while she activated it, after the long wait she advised us that we would have to send in for a rebate to receive that price, and that it would actually be 500 dollars. She tried to insist that she had already put it through, then she called her boss and told them (in Spanish, that she wasnt aware we understood) that we didnt have the money, without even mentioning her error. After all was said and done we left empty handed and frustrated. She gave us the manager (Cesar) phone number, we have attempted calling several times but he will not answer. You have just lost two customers!

Al
Review №27

The best Costumer Service,,, thank you Juan👊🏻👊🏻👊🏻

Pi
Review №28

Great service thanks Juan

Lo
Review №29

Love you Juan

on
Review №30

Excellent service, thanks.

Jo
Review №31

Nobody there when I went inside so I left

Ru
Review №32

The best service with Juan!!!

ra
Review №33

Poor customer service I called to ask about phone plans and the guy I talked to i couldnt even understand him and then said he was busy and for me to call back later

Sy
Review №34

Exelelent service!

Je
Review №35

Very satisfied

an
Review №36

BEST CUSTOMER SERVICE!!!!!!

ga
Review №37

Juan very intelligent and attemptedThanks for your help. :)

Gu
Review №38

Excellent service and empathy with the client, thank you for bringing us a trained and very attentive staff towards us.

CA
Review №39

A place with excellent attention, they advise according to your needs and handle good prices. Recommended!

Al
Review №40

Excellent service I loved the attention of Mrs. Ana I highly recommend them, very helpful😁😁 I was very satisfied

De
Review №41

Thank you very much Juan, you are very intelligent and always doing everything in your power to help. Grateful.

ka
Review №42

Excellent customer service, the best company in Utah for its prices and phones. Satisfied with the Boost mobile service.

Ca
Review №43

Excellent attention and service. 100% recommended 🙂

Ca
Review №44

Very good attention and customer service. Recommended.

Er
Review №45

Friendly attention, fair prices, variety of cell phones!

Gr
Review №46

The new boy very intelligent and attentive

El
Review №47

Excellent service....!!!

Di
Review №48

Excellent equipment and great customer service !!! 👏🏻👏🏻👏🏻

Ka
Review №49

Excellent care

Pa
Review №50

The best service and the best prices are excellent, congratulations !!!

Jo
Review №51

Thank you my friend

LE
Review №52

The best, quality care

Information
3 Photos
52 Comments
4.6 Rating
  • Address:7031 S Redwood Rd, West Jordan, UT 84084, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=0018000001UD6QMAA1
  • Phone:+1 801-679-3682
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations
  • Boost Mobile1785 W 7800 S, West Jordan, UT 84088, United States
  • GameStop9089 S Redwood Rd, West Jordan, UT 84088, United States
  • GameStop7615 Campus View Dr, West Jordan, UT 84084, United States
  • T-Mobile7168 South, Plaza Center Dr Suite 110, West Jordan, UT 84084, United States
  • D&A Computers and Wireless Services LLC1550 7800 S, West Jordan, UT 84088, United States
  • AT&T Store3758 W 7800 S, West Jordan, UT 84088, United States
  • Verizon7203 S, Plaza Center Dr Suite 100, West Jordan, UT 84084, United States
  • Metro by T-Mobile1781 W 7000 S, West Jordan, UT 84084, United States
  • ecoATM7671 S 3800 W, West Jordan, UT 84084, United States
  • AT&T Store1573 W 9000 S, West Jordan, UT 84088, United States