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AutoZone Auto Parts
4728 W 7800 S, West Jordan, UT 84088, United States
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AutoZone Auto Parts
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Review №1

Jake was very helpful in assisting me in analyzing a check engine light and then locating and selling us the part that was needed to solve the problem. He also helped out in replacing worn wiper blades. He was helpful, friendly, and knowledgeable. I was very grateful for all that he did.

Jo
Review №2

Barbara and Maria were so very helpful in helping me find a new battery for my daughter’s car. Without hesitation they asked if they could help with replacing the battery and came out with their tools and took care of it for me. They were friendly, kind and professional. I would recommend this Auto Zone to anyone. Thanks again Barbara and Maria.

Wa
Review №3

Awesome that they let you use their code reader to check what codes you have in your car that are causing the check engine light to come on. Once you are done using their code reader you take it back in to them and they tell you what codes are popping up in your car so you know exactly what you may or may not need to be fixing or being aware of. Its a great free service they offer to anyone that wants to use it when they have their cars check engine light turn on their dashboard for an unknown reason

Co
Review №4

I just want to say that Barbara and her team are A M A Z I N G. In every aspect, super professional, kind and helpful. All the times Ive been there 10/10. I not just leave with what I need, I also leave with a big smile and completely satisfied.

La
Review №5

In one week both my cars needed new batteries, and the staff at the 4728 W 7800 S Autozone were fantastic. Special thanks to Tonya & Barbara for helping me get back on the road worry free. Would highly recommend!Laurie

Ka
Review №6

Everyone at the store was super friendly and helpful. I felt like I was being helped by a good friend. Not only were they able to get me the parts I needed and quickly but they also had referrals for professionals in the area that I could go to get the work done on my car for a great price. I highly recommend this store. Thank you Jeff and staff for all your help!

al
Review №7

Barbara thank you so much for being so understanding and allowing us to be a little past hours and for taking time out of your friday!!! So thankful!!!

El
Review №8

The Store Manager (I wish I remembered his name) helped me with everything I needed. Not only did he help me find the parts and items that I needed, he showed me how to install them in my car and changed my wipers, air filter, and in cabin filter. He was so nice and it was probably the best customer service I have received from any place Ive ever visited. Definitely will come back to this location.

Br
Review №9

Barbara the manager was awesome! She helped me with my battery when no one else could. I have had many issues with other autozone locations, I will be going to only be going to this store from now on.

Lo
Review №10

Jake at autozone went above and beyond the standard call of customer service at my recent trip to Autozone. His knowledge and expertise in the area of mechanical difficulty I was experiencing was beyond exceptional.Thank you Jake for all that youve helped me with thus far and hopefully so much more to come. I will rest assured my auto maintenance is in good hands so long as youre leading the way.

Do
Review №11

Friendly, helpful staff. A variety of tools to borrow. I wish theyd add some dont use very often and pricy tool rental options. They dont always have every part I need, but often have recommendations of where to try.My last project, timing belt and tensioner. Took a good 5 hours, but saved me $800.Tips: use cardboard to hold the belt on the cams and set the rear ahead ~one tooth as when the tensioner engages its going to pull it back.

Ke
Review №12

99% of the time they have the part you need instock but they are very helpful, they actually know what there talking about and, pretty chill

Ma
Review №13

Peyton is AWESOME! I called and he helped me determine what was wrong. I brought my car in, and he gave me choices on the battery, after it was tested. Then he totally installed it! Additionally, he told me what a warning light on my dashboard meant (tire pressure) gave me 2 options of where to go to get air putt in for free, and then even told me the amount needed from my interior door label. Such fantastic service. Barb (i think) was also there (she tested my battery and did a fine job of explaining), but Peyton was the one who have great customer service!

Lu
Review №14

Barbara was so helpful and nice.

Se
Review №15

Good people they help

Al
Review №16

Had to go to OReillys to get SAE, and Metric Crows Foot socket attachments, AZ did not carry either.

Ra
Review №17

One of the best autozones Ive been to, the gentleman at the front really knew his stuff. He was very helpful and was looking for the best for my car

Ro
Review №18

Awesome customer service

Er
Review №19

I visited Autozone on 4728 W 7800 S today to make a small purchase and find out why my check engine light was on. Jess was there to help and answer all my questions. He was very thoughtful about helping my disabled nephew to be comfortable on such a hot day. He did everything he could to answer my questions and got other team member involved when needed. I was so impressed! As I drove away, I noticed that instead of hurrying inside the air-conditioned store, he walked to the parking lot into another car to see if that customer needed assistance as well. Amazing customer service! Thanks Jess! I will be sure to come back to this location.

Am
Review №20

Jacob was awesome. He tested my battery and alternator. Since my battery was bad he gave me options and helped me decide what the best was. Top notch service

Da
Review №21

Always some issue with someone who dont know much about vehicles...got.my part though after alot of confusion on they part

Sc
Review №22

They had the paint, well....actually primer I was looking for. Nice folks and the price was okay.

Ra
Review №23

Very helpful staff! Jeff sold me a battery and offered to do the the install on the spot.

De
Review №24

Very helpful guys. Always seem to know what Im talking about when Im asking about a try thing-a-ma-gig on my car.

La
Review №25

Auto Zone is a great place to get parts for my Toyota Rav4.I have learned that safety is so important when it comes to auto parts to keep the ride safe for me and my family that I will not scimp on things that protect lives.Things like brakes and tires and windshield wipers and lights. I will always get the best so that we are better protected.Thanks Auto Zone for having great parts at great prices.

BA
Review №26

Great customer service!

Ri
Review №27

Great part selection from alpha Romero to Volkswagen.. the app is great for finding parts prices and diy mechanic guides and tool rental.

Ty
Review №28

Was helped out by Jeff and he really knew his stuff! He even called some of his personal contacts to try and find some prices for me.

ch
Review №29

Barbara did a amazing job changing my battery. Very friendly and knowledgeable.

Mi
Review №30

This store saved my life! My car battery died in the middle of the day between appointments at work. I remembered passing this location and gave them a call to see if they could help. Their employee Brandon Wines, stopped by to help me while on his lunch break! Ive been trying to find a place to sing his praises to corporate or the store managers, but havent found a link, so I figured Id start here!After he jump started my car I headed to the store and had my battery tested. The battery checked out fine, but they pointed me in the right direction for further testing and questions to ask at a mechanic.I am so grateful for the incredible service I was given! Thank you! Thank you! Thank you!

Je
Review №31

Came here to get my battery/alternator checked out. Battery ended up getting fried and these guys helped me out and got me a used battery for free so I could make it back home

Be
Review №32

Great selfless service! They helped me with my alternator when my bolt wasn’t threading properly. Tori R was very willing to help me with my issue right when I came in.

Br
Review №33

Everyone ive met is friendly & knowledgeable. Seems like always a long wait to checkout.

Ro
Review №34

It always seems that they never have the part in stock that I need. Also, dont trust their website that says something is available at the store. When I showed to pick something up that online said available in store the worker said that just means you csnt order online you have to come into the store to ORDER it. Im sorry thats not available at store.

La
Review №35

Cannot speak highly enough. Sometimes they are super busy but thats because they are THAT good. Very helpful staff for installing simple things like wiper blades and batteries.

Tr
Review №36

A very nice young man helped me with window wipers then helped me install them. The manager women seemed rude though.

Ca
Review №37

What you need, when you need it most.

El
Review №38

I came in to get the battery checked on my car and Payton and Barbara were so awesome and helpful. They helped me get the battery checked and replaced so quickly and easily. Thank you!

Me
Review №39

The one on 6200:not open at 8:30am so went to West Jordan, They did good! But why store on 6200:South Not Open???

GR
Review №40

Good quick knowledgeable service and the exact fit right parts for the job!! Surprising for Auto Zones reputation!!

Ca
Review №41

They helped all they could and let me barrow some tools to get my parts put on my trailer. They were super friendly.

Ki
Review №42

This store has knowledgeable staff but very busy so must wait for assistance. Nice location easy to get to it.

Je
Review №43

I love their online ordering. You can get free delivery to their stores or to your home, second day or sometimes overnight. They also have the best prices on brake parts I have found.

Ch
Review №44

Wonderful service! I had a problem with my order and when I went in for help, they went above and beyond what I expected. Thank you guys!!

Jo
Review №45

THE EMPLOYEES WORKING WERE GREAT. 3 star review is because there were only 2 people working during peak hours so it took forever, and they would not install the battery I bought. They said they had no time with only 2 people working, which was probably true. Either the owner or manager needs to hire more employees. I worked a job where the owner refused to hire enough employees, and we would only work as fast as we could so orders took a long time to get out. Seems like thats happening here.Again, this is not the employees fault, but the owners and or management.

Wi
Review №46

Very good store, you find all.

De
Review №47

I dont live too far from this store. I have been there several times for various car parts and they have always been very helpful. They greet me when I walk in the door and always offer help, even if I know where Im going or what I need to buy. They inform me of prices or discounts on certain products when available. Theyll always go over pros and cons of certain parts I need with which Im not very familiar. I will continue to be a loyal customer as long as they keep up the good work. As a bonus, they offer lots of free car checks and diagnostic work.

It
Review №48

Late night the store was packed for some reason but was quite surprised how they handle each customer in a timely manner. Battery issue bought a new one and it was installed on a cold night. They are very professional and that’s the reason while I keep coming back. Thanks Autozone it’s also what makes them better then their competitors

T
Review №49

This is a great Autozone location. The staff are always helpful and friendly. The store is always clean. I drop my used oil here all the time, Autozone will also have an associate change your battery out for you when you buy a new one. There are usually a few options of parts from cheap in price and quality to a little more expensive and better quality.

Gu
Review №50

Autozone is the parts store I prefer. They have a great selection of accessories and products for a lot of projects for the auto and even the home.

Pa
Review №51

Great experience. The techs were wonderful. Tested my battery and installed a new one and were happy to do it. I will definitely return to this Auto ZONE.

Fr
Review №52

Always find what I need.

Em
Review №53

Barbara was soooooo awesome! My battery was super corroded, and was stuck inside. She worked her magic and was able to remove it. (It took quite a bit of time!) And put a nice new one in for me. She saved me money and time! Thank you!!!

Vy
Review №54

In store theyre nice. But on the phone theyre super rude and talk to you as if youre a child with no common sense.

Ke
Review №55

Very nice staff.

St
Review №56

Being in an area where there is a lot of auto parts suppliers, you have to be great at what you do. Even though there has been a bit of wait at times, that is what you deal with when this is a prime location. regardless they have always been very helpful with what i need and help me find where i could get it . you cant go wrong

Ro
Review №57

Close Chanel

La
Review №58

I went to redeem my $5 rewards and the guy at the counter said I had to have the card. I said no, I dont, I could use my email with the UPC code in it. Hey, Ive done it before. He said, no, I have to have the card. I said, no, I can use my email. He said, no, I had to have the card. At this point I got firm and raised my voice and said no, I can use my email with the UPC code in it, showing him the email with the UPC code in it. He was convinced he had to be right and said it again while scanning the code in the email and then... OH, I guess it does work.Obviously he was not trained correctly. I apologized for getting loud and firm with him. I should have just asked him to try it and be pleasant. I guess the day got to me. Sorry guy at AutoZone. Ill do better next time.Thanks AutoZone for the $5 Rewards! Its fun to get pay backs.

Br
Review №59

Dylan and Nikki were incredible. The service on the phone and in the store makes me want to come back every time. They are both very knowledgeable and very helpful. I will be coming to this Autozone every time!

Dr
Review №60

In and out quickly at almost 10pm. Got what I needed.

Na
Review №61

The guys were very helpful

Be
Review №62

Went in looking to buy a car but soon realized that they only sell small car parts and liquid fluids to put in the car. So if you ever want to build a car starting from smallest pieces first then AutoZone is where you need to go. They also sell Coca-Cola. THANKS AUTOZONE YOUR THE BEST

Co
Review №63

A great manager and good prices. The the absolute dumbest pair of knowledgeable car professionals I have ever met. I honestly do not know where they find these guys to work for them. They got my 2005 mazda 3 confused for a 1997 ford mustang. That right there should explain how competent the employees here are.

Ry
Review №64

Great customer service, I had a couple questions regarding warranties of a coolant reservoir and the staff was friendly and knowledgeable. Ive almost come to expect this level of service from AutoZone, but I still appreciate it every time I go in the store!

Py
Review №65

Dude was very helpful with figuring out my battery issue.

Sp
Review №66

Great selection of wiper blades and the employees were super helpful. They helped me find just the right size, as well as helped me install them.

Da
Review №67

Good service here, very knowledgeable. They usually have what Im looking for.

So
Review №68

Ed was very helpful when it came to running the free test on my car battery and alternator. He explained all the reasons why my alternator could be out in an nice and informative way and then helped me find which alternator I could purchase.

Jo
Review №69

Great service, knowledgeable staff.

La
Review №70

I really love AutoZone for all my auto part needs and Justin gives me outstanding customer service finished buying my oil for my 03 vehicle Auto oil change and I reached my point level and got a $20 in store credit.

La
Review №71

Good job

Pa
Review №72

Very good

Jo
Review №73

Great service

Do
Review №74

Felt I should update this.The manager of the store, she is very condescending towards her associates, and customers.I went to return an ignition lock cylinder, she pops up and starts to tell me to hire a locksmith, because the product was completely fine, and the dealership overcharges.I explained to her that the dealership wasnt very expensive, and my brother and I put the product together with ease within minutes compared to the one I was returningAutoZones product sucks. Case closed.

Co
Review №75

I have shopped at AutoZone for years and will continue to do so. For the most part the employees are helpful. At this location there have been a couple that havent been to friendly. At times they act like you are an inconvenience to them, but there is one guy, I think a manger he calls everyone bud who is very nice and very helpful. The thing that frustrates me the most is that this location is close to my house but it seems they rarely have what I need and I end up going to another AutoZone to get the items needed. I think its a smaller store so they cant stock as much, maybe? If they would do a better job of keeping common items in stock, like rotors I would give 5 stars.

Pa
Review №76

Know what parts you need the team over here areAwesome toDeal with and nice atmosphere they really know there stuff

Os
Review №77

It has helpful staff and great variety.

Ro
Review №78

Awesome people. They helped me diagnose my cars charging problem and it turned out to be a bad battery I had bought from them last year. They got me a new battery and went out and change it out, all free of charge under warranty.

El
Review №79

Boring all we did was nothing... I dont reccomend it unless you need a part or something but not for children

Ca
Review №80

Decent. Same old same AutoZone get your stuff for what you need on your car and go.

Ka
Review №81

They helped me to quickly identify the correct parts for my car, and they had a what was required on hand.

sh
Review №82

The people here always are looking to help you out and get you the best deals the store has to give

Pl
Review №83

They always have what Im looking for.

St
Review №84

This place is always cool theyre very helpful very knowledgeable I recommend them highly.

Za
Review №85

I only go here for parts, and my car runs so much better after each repair I make.

Va
Review №86

This store has a good selection and the employees were helpful. Just like at every other store. So far Ive yet to go to an Auto Zone store and be mistreated.

Ju
Review №87

They have the parts you need. Friendly, helpful staff. Love this place.

An
Review №88

My battery was dead and the tested it for free. I bought a new battery from them and they installed it for free. I was impressed with their friendliness and professionalism.

Jo
Review №89

Sometimes just wish that there were more people so that I would be out faster

R
Review №90

Very helpful and knowledgeable staff. Have ordered parts here and they get them in quick.

fu
Review №91

Spent 30 minutes just for break pads, didnt blame the new hires, but the management sucked a$$ and wasnt helpful on top of the computer system being junk. I will avoid this location at all costs from now on.

Ma
Review №92

I like this store for its convenient location relative to my home. Unfortunatly they are always understaffed which creates long lines that stress out their employees and customers. 25 minute wait to pay for brake cleaner...

Sa
Review №93

I always have a great experience when I go here. The staff are friendly and very helpful.

Sk
Review №94

Very friendly, and extremely patient. Waited on me to receive the information I needed to get the parts I needed, was polite in the process.

Ja
Review №95

Employee went above and beyond assisting me and answering my idiotic questions. He was very patient, and I appreciate it!

Ti
Review №96

Great place to get your automotive parts, also if you accidentally buy the wrong parts its easy to exchange them for the right ones.

Sh
Review №97

Friendly employees and staff here that are willing to help you in any way they can

Ge
Review №98

Always friendly and able to help me identify which parts I need.

Ai
Review №99

The Manager was very helpful and he even came out to assist with my wipers.

Sh
Review №100

Jeremy at 3300 s 1250 east your the best

Information
26 Photos
100 Comments
4.2 Rating
  • Address:4728 W 7800 S, West Jordan, UT 84088, United States
  • Site:https://autozone.com/locations/ut/west-jordan/4728-w-7800-s.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A3439&y_source=1_MjQ3MTI3OS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 801-280-1131
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–11PM
  • Wednesday:7:30AM–11PM
  • Thursday:7:30AM–11PM
  • Friday:7:30AM–11PM
  • Saturday:7:30AM–11PM
  • Sunday:7:30AM–11PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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