Took my sonβs car to their shop with an electrical issue. They found the problem pretty quick and solved it. I will definitely use them again when needed. ππΌ
Decent pricing and honest guys. They have been taking care of my 2012 VW Golf R for a couple years now
Vince is great! Very knowledgeable and bends over backwards to ensure your German automobile is in great shape.
I had an amazing experience with these guys! They got my car in the day after I called and it was seamless. 10/10 recommend!
Very intelligent, they take good care of your vehicle. This is one shop you can trust to be honest with you, plus they are about half the price of other BMW mechanics. You need someone you can trust and these guys are them. Just a heads up tho, make an appointment because they are busy.Thank you German Auto Specialists I appreciate the outcome more then you know. Black BMW 335i F30 with exhaust plug, air suspension and mysterious check engine light.
I turned to this shop after my VW dealership said no trouble found with a complaint I had. This shop quickly diagnosed my problem. Even though I told them that Id have my dealer do the fix (under warranty) the shop didnt mind and treated me great. Respectful and knowledgeable people!
I had some engine overheating problems, they came to a conclusion after I paid that dreaded $180 at the dealership only to have them tell me, basically, nothing was wrong with my car. I walked right in after doing hours and hours of research, just for these guys to say, its the water pump...A few hours later and a $810 Fix, my 2014 BMW X3 was back on the road, and running smoothly.
Fantastic service. Complex repair. Done in a timely manner and with great quality. Other shops quoted me twice the price. Very pleased with their work. Will do business with them again.
Finding a good mechanic, especially care for European cars seems impossible.Vincentβs customer service is next level! This is my mechanic from here on.After years of receiving poor customer service and even worse mechanic work. Iβm relieved I found this place. Customer for life.
These guys are great. Dependable, quality work at a good price. I take all our german vehicles to them.
So glad I trusted the great reviews. Thank you Vincent for your amazing service!
Needed a new coolant expansion reservoir and flush. Did for 380 dollars. Did this the next day and finished quickly. Initially I went to elite auto specialist. They wanted to charge $612 and also did charge $140 for diagnostic tests even though we showed them where the leak was.
The crew at German Auto Specialist were quick and thorough. They did a great job and their fees were very fair.
I will admit, without Vince this place wouldnβt deserve the full 5 stars.. but thatβs not necessarily a bad thing. I think the main reason why this is such a great and successful shop is because Vince works so closely with his team and doesnβt let management get in the way of getting his own hands dirty! This helps with quality work and shows he cares more about the shop than just sitting at his desk and letting his techs do all the work without knowing whatβs going on. The techs all seem great and the tech that worked on my car had a hefty job and so far, he brought it back to full health and Iβm satisfied with the outcome. Even with the very minor issue that brought me back, Vince didnβt hesitate to correct the problem. In the end, although I hope nothing major brings me back to the shop, I wouldnβt go anywhere else. Thanks guys
Took my sons Mini cooper in. It took a while to get back.
Edit: I just barely noticed today what GA replied to my review and I wanted to clear up what the misunderstanding was. No, it wasnβt that I didnβt know when my appointment was, and they forgot to remind me?I wanted the price included in a text/email format to have proof so they wouldnβt flop their quotes once itβs time to pay. And THEY forgot when my appointment was. I was just being generous with my original review.What happened is that I came in to get my 2012 Mini fixed. They said $1,000 is what it would cost. I told them thatβs great because everyone else was quoting way higher. So I scheduled an appointment for the following week, brought my car early in the morning as asked, I come in and no one is aware that Iβm scheduled. Everyone looked very confused, finally they said it will just take a day longer. During the first day, the manager calls me and double checks with me what price was set. I replied $1,000, and he cut me off saying no that we agreed on $1,300. Mind you, I spoke with one of his employees, I never talked to the manager while discussing the price. After arguing back and forth I said itβs fine Iβll just pay that, I just wanted my car fixed. Then two days later when my car was done, I got notified that they did another service on it that I didnβt ask for, I ended up having to pay $1,500 now. Later my friend, who is a mechanic, told me the part they charged me for wasnβt even replaced.I didnβt drive my Mini a lot since we have about 7 vehicles on the parking lot. A couple weeks after, my oil light came on as yellow, so I went to German Auto again because regular places didnβt work on minis. Got my oil checked, just a regular maintenance thing. They filled the oil. Right after my car was returned the oil light was now red and going out of control, making noise every couple of seconds. I decided to go and have German Auto inspect it once again, but this time they told me I have $6000 worth of fixes to do. Someone, please tell me how does a car that was throughly inspected weeks prior and barely driven get $6000 worth of problem in just a few weeks??? They kept trying to convince me those fixes needed to be done ASAP.I lost all of my trust in this place, and havenβt gone since and never will. Itβs unfortunate how badly mechanics take advantage of people. I wouldnβt go to this place unless you know what you are talking about, otherwise youβre just their next bait.I get that German vehicles are expensive to fix and maintenance is regular, but this place does shady things. I would get at least 3 other opinions before believing what German Auto says. I hope my review is beneficial to some, and that you ask for a hard copy of the quote agreed upon inspection!!!
They were so detailed with their review. Our car has a bunch of issues and for only $50 they gave us a complete report about our car, there are so many stuff to be fixed. I appreciate their hard work. Best auto specialist I have been in Utah.
I took my Audi into this joke of a shop. Little did I know they would do incomplete work and leave parts unattached. Vincent the guy who claims to be the owner has zero sense of customer service was nothing but rude and condescending when addressing these issues. Now my car runs worse than before I have no doubt that I will take it to another shop and they will find other components that are disconnected
Highly recommend! Wonderful experience.
We only use them for our Volkswagen. They are honest and fair.
My Volkswagen had some issues that another mechanic was unable to diagnose. I commute a lot for work, and couldnt afford to be without a working vehicle for long.Even though he didnt have any open spots, Vince was able to squeeze me in. He went above and beyond and was able to fix the problem within 2 days. Vince really knows his stuff and Im really grateful for the way he helped me out of a tough situation for a fair and competitive price. Great customer service! Would highly recommend.
Fantastic guys, Viny goes above and beyond.
Weve been going here since we bought our Q7 and Vincent has been able to solve every problem our car has thrown his way and at a great price!
Great group of people, they were very professional, honest, punctual, and do great work. Iβll trust them with any of my German vehicles. They have definitely earned my business.
When it comes to Audis or any other foreign vehicles this is the only place to take it and very reasonable price for what they do being specialist on these foreign vehicles I was sent there by another shop that could not do the job have taken my vehicles back there ever since then.
I have found Vince and his team to be very honest. They dont try to upsell you, their pricing is fair, and they stand behind their work. They replaced an expensive part on my car, and when we discovered the replacement part was faulty from the factory, they immediately replaced it again under their warranty program with no charge and zero questions.
Great place great staff
Good communication via email. Everything went smooth and as expected. Good experience, I will be back as this is now my 1st choice for service on my Passat.
Hard workers that do a great job! Very trustworthy. We wont take our cars anywhere else.
Took my BMW in to be repaired, very honest and straightforward guys, with reasonable rates and got the job done fast
These guys are great, and great to work with! 10/10 would do business again. I will be going back here for all of my future services for my VW.
Didnt even go in there
Dealt with them before they always do a good job easy to work with call them kept me informed of what was going on with my
Vincent is extremely honest,fair and professional. I have referred a dozen of my friends to him. He does great work.
There is not a better car mechanic in the world and I am very serious. Vincen is an absolute professional. His pricing is great and most importantly he is honest. I have referred many people to him and everyone has been happy with him. I have never heard one complaint ever. He has also helped me get tires for my Toyota by calling in some favors. I cannot say enough good about this man. If you need something repaired and an honest opinion go here!
I went to this place because of the ratings. They fulfilled every expectation. Services was great and left there feeling great about my experience. Honest auto specialist and trustworthy.
I had a great experience. Scheduled a clutch replacement for next week and had a coil pack go bad on me before the appointment. Had the car towed to him 2 days before my scheduled appointment. He was able to squeeze the fix into his schedule and had it back a day before my regularly scheduled appointment!! Outstanding!
I had a wonderful experience with this mechanic. He told me he had worked on this problem in the past and did not charge me anything. I would not have know the previous owner had this work done years ago but his records were excellent and my bill was 0.!!
Highly recommend
Vince and team always take care of me and my family. Recommend 100%. Never had a problem and itβs always great when you find good mechanics/technicians who you can trust.
Incredibly professional and fast. My mini needed a new serpentine belt and pulley and it was done in 2 hours. Fair prices and good customer service. Highly recommend!
STAY AWAY! This place while seemingly professional and honest up front, took advantage of us for $2000. Were fine to pay for things we need, its not the price of repairs that matters, its how unethical they were about it. They mis-diagnosed a major issue, and also heavily recommended a full brake service 10,000 miles before it was due. Charged us FULL price for both, with well over 2X markup on parts. Then when it came time to fix their misdiagnosis, they charged us to replace a $500 part that even BMW doesnt recommend for this service. This is just the classic auto-repair system where they act like everything wrong they did was the customers fault and responsibility. They had no accountability for their mistakes.When speaking with the owner John, he indicated that they would definitely take care of us on the price to correct his technicians missteps. Yeah, that didnt happen. The original labor and parts were still on there for fixing the WRONG thing, and he applied a $300 discount to the actual repair that we needed. The problem? He marked up all the parts $500 OVER street price (the price an average Joe can buy it for), meaning the discount was just deception to make it look like he was doing us a favor. Just plain dishonest.Dont go here. Period.
I took my 2010 Mini Cooper to the Mini dealer in the valley twice, and twice they failed to even look at one problem with the brakes. I think their volume of work was too high and they felt pressure to push cars through. Anyway, I brought it to German Auto Specialists and he immediately investigated, diagnosed, and repaired the problem with no fuss and a perfectly fair price. This is going to be my permanent service provider for the Mini.If you dont get an answer when you call, its because this is a very small business. Leave a message and youll be fine.
I appreciate Vince working with me to get my car fixed after being a loyal customer for the past 4 years. While fixing some minor repairs on a Friday the technician fixing my car broke a major enough part before close that made it un-drivable. I had no car for the weekend. I rely on my car to get me to and from work and my kid to and from school. As frustrating as that was to cope with he did a great job at working with me to make up for the incident. Thank you.
This is the best place Ive found by far that takes care of my BMW. They dont use cheap aftermarket parts, yet their prices are better than other so-called BMW Specialists. Their service is professional and personalized. They go above and beyond in every way,Thanks Vinny!
Professional services. The people here know what they are talking about and will work with you to accommodate your every need. Best rates and service I have come across in a very long time!
Great customer service I will always be using these guys for my GTI. Quick and up front about everything Vince is a good guy and knows how to run a shop!
Vinnie does a great job on my Beamers. Very experienced. Heβs an honest straight shooter and doesnβt sell you what you donβt need.
Vince works well to remedy each situation. Very good guy, I unfortunately had a key issue that we couldnt resolve.
Vinnie is the Man! Gives it to you Straight. Had him work on my sons Volkswagen, he finished sooner than he anticipated and came in less than his original estimate. Highly Recommend!
Awesome shop! Very trustworthy. Reasonable charges. They did a great job getting my Jetta to pass emissions.
Excellent work and fair prices make this place a slam dunk!!
Found the answer to a difficult problem I was having and were quick about fixing it, even over the holiday season!
This place is awesome, very quick and efficient service. Extremely satisfied! Found this place online and will be my go to shop from now on for basic repairs.
ALL THE GOOD REVIEWS THAT YOU READ ABOUT AT THIS SITE ARE TRUE. VINCE HAS BEEN A PLEASURE TO DEAL WITH. I BELIEVE HE IS HONEST AND WILL TELL YOU PROBABLY WHAT YOU DONT WANT TO HERE. HE IS AN EXCELLENT MECHANIC AND I WOULD RECOMMEND HIM TO ANYONE.
Knowledgeable staff. Grossly overpriced.
The water pump on my 2011 335i died and these guys replaced it for me the very same day at a fraction of what the dealership would have charged me. Iβll definitely be back.
Great service, excellent shop to maintenance my BMW Z4. Vincen is the owner operates an excellent shop. Prices cheaper than the dealer for a fraction of the cost. Owning a German vehicle its hard to find a shop that is trustworthy yet reasonable in price. I came in for an oil change and check for any oil leaks. Vincen assured me that nothing was wrong with the vehicle and didnt try to up-sell me on something I didnt need such as a air filter or a windshield wipers.I appreciate that this shop does not ask or bribe customers with incentives just to give them a good review online. Thats why I give them 5 stars.Thanks Vincen and Staff!
This guy is AMAZING. Fast, easy and inexpensive (compared to the dealership.) Go here and you wont be dissapointed.
I had my car issues diagnosed by another mechanic but didnt like the quoted cost of repairs. I brought the car home and started my search for other Audi mechanics. I called a few and asked them to give me a bid on this particular repair.Vincen came in at a lower cost then 3 other shops that I called that specialize in German cars. His hourly fee for labor was lower, as was his cost for parts. He was also closer to my home. I called on Monday and was told that the repair could be done by Thursday.I brought the car in on Tuesday afternoon. On Wednesday he called to tell us that the original diagnosis was correct, and suggested a few other repairs we should consider. I appreciated that he checked to be sure we authorized the cost of additional repairs. After negotiating costs, we opted to go ahead with replacing the temperature sensor.The car was repaired on Thursday, as promised. It drives beautifully.I did have a misunderstanding (I made the mistake of assuming that the tax was included in the originally quoted price) on the overall cost of the repairs, and Vincen worked with me to make sure I was a satisfied customer in the end. I would recommend his company to other German car owners.
I own 2 VW GTIs and have been taking them to German Auto Specialists the past 2 years.The prices are very reasonable and the work is performed correctly the first time in a timely fashion.Vince is very accommodating when scheduling work and is a very nice.
Vincen has always been honest and fair with me. He has performed many repairs on my Audi S4 and I have never had a problem with any of his work. I will never go any where else for Audi Repairs!
I called and they got the situation fixed the same day in a timely manner. Will definitely be back
FAST, TRUSTWORTHY, DEPENDABLE, KNOWLEDGEABLE, PROFESSIONAL SERVICE. will not go anywhere else for BMW service. BEST SERVICE EVER!!!
Great service!!! Had car problems with my BMW. I tried to tackle them myself and gave up after getting more engine codes and in dire need of my car. Researched around for a reputable BMW mechanic and gave Vincen a call for a quote. His diagnostic and labor price was very reasonable. I had it towed there last night and talked to him at 9am when he opened. 930 he calls and gave his diagnosis - bad fuel pump. He gave me a price and i said go ahead. 1130 he calls and says that its done and was running well but has some concerns to address.I stopped over right after work and he pointed out some areas of concerns and showed me on my car. I was in disbelief! Those areas were worked on by a mechanic not even a year ago and has failed again! That just shows that there are crooked mechanics out there but not this guy.Vincen got my repairs done super fast and reasonably priced. He is now my dedicated BMW mechanic for life. Thanks man
Meh, their are other mechanics more than happy to take your business, theyre good mechanics I love their work though so keep it up! They helped my cousin with his car, I just prefer other mechanics near by.
Good place to get German cars repair. Honest quality work and reasonable pricing.
Excellent management and customer service, technicians know what there doing! Nice waiting area.
The best experience Ive had with a mechanic for my VW. I wont be taking it any where else. I highly recommend this business!
My car is currently with them right now and it has been a smooth ride so far! I have had so much trouble with this car that I was so happy to find a shop that knows how to work on volkswagon! and they gave me a pretty fair price compared to the other 10 places I called! I cant wait to get my volkswagon tigun back and start driving again
Doesnt specialize in Mercedes Benz, but at least he is willing to take a look at my car. Its tough finding an honest mechanic that works on Mercedes around here. Ive lost faith in getting fair priced service at dealerships.
Vince is great. Hes a nice guy and a super competent and reasonable mechanic.There is no better place in the valley to bring a beamer.
Paid $50 for a prepurchase inspection and the technician found nothing wrong with car so I purchased it. Next day went to dealer and they checked the car for free and found car will need brakes and tires soon, oil level 2 qts low, dirty air and cabin filter, and missing underbelly pan. How could you miss such basic mechanical checks that even a DIY owner would have discovered?
Vincen takes care of business. Best pricing by far and he does the job right. I had everything go wrong on my BMW X5 and the dealer was trying to charge me $8,000 and Vincen charged $2300. Very easy to work with and got it done fast. I will be going again.
I have a dad and brothers that are gearheads They have always done my repairs in the past. Being a single mom and on a budget, price and Superior craftsmanship has been a must. I was always afraid of being overcharged or having unneeded repairs done especially on my foreign cars. I have now moved away from the comfort of family and I needed to find someplace to have any issues with my VW Tourage taken care of. German Auto Specialists are not only less expensive than the dealers, they are awesome at customer service, use factory parts, and they fix it right the first time. They went above and beyond, and after replacing 2 headlights, they fixed a door lock and a check engine light issue for free! I highly recomend these guys!! I have had a BMW, Mercedes, and Volvo before my VW Tourage and G.A.S. out performed and were cleaner than the dealers!...I highly recommend them!! πππππππππππππππ
If I EVER need another repair on a German car I will definitely take it here! NO JOKE!
Vincen is great!! Did an honest pre-purchase inspection for me and Ive gone to him ever since.
He was great!! :) My engine light came on and he got me in the day after I made the appointment. He was honest and pretty fair. I have a 2010 VW TDI and he knew how to take care of her, its not easy finding a mechanic that knows how to work on German cars. My engine needed a glow plug replaced, it was suppose to take an hour but it only took him 30 minutes and he adjusted the quoted price and gave me a break on the installation of the glow plug because it didnt take him as long. Plus he replaced the battery in my fob and replaced a blown fuse for pretty cheap. He even showed me the glow plug that he was putting in, pretty cool. He charges less for labor then the dealers,and he was very reasonable on the parts. I was very impressed with my experience, he even let me go back into the shop to show me the filters that he was replacing. He took great care of my car. :) While I was waiting a gentleman came in and asked if he worked on Mercedes he told the gentleman that He doesnt work on Mercedes, but he will tell you that up front so he didnt waste his money or his time. The guy is pretty good and he is pretty honest. I recommend him to all my friends and anyone who has a VW, Audi, Mini, or BMWs. :)
Vince is fair, honest BMW mechanic that has great customer services,I highly recommend him.
Great service. Parts were reasonably priced and service very quick.
Great reliable mechanic fast but busy! Make an appointment to avoid delays
Great experience. Well priced, fast and most importantly, received the car back with all the problems fixed the first time.
Honest trustworthy confident work on my BMW 745 LI
Before buying a used Porsche Boxster I sought for a reputable mechanic that could perform the pre-purchase inspection. The Porsche dealership wanted $280 so I searched around and found Vincen at the German Auto Specialists. He was considerably inexpensive and the shop was close by. Being the stellar technician he is, Vincen examined the car for oil leaks, signs of recent damage or repairs, ill fitting or broken components, suspension problems, brake components that needed attention, exhaust problems and other significant issues. He allowed me to come back into his shop while he was going through the car and gave me invaluable feedback that weighed heavily on my decision to purchase. I would rate his service as excellent. His shop was clean and modern with all of the requisite electronic diagnostic equipment. His rates were the cheapest around and most importantly I found his candor and honesty to be of the greatest worth. I plan to visit his shop again for future repairs.
Vincen Gillespie at German Auto Specialists is awesome. My Moms VW needed rear brake pads and the local dealer wanted an arm and a leg just to swap out pads. I called around for her to find someone cheaper. A lot of the independent shops I called didnt have the computer you need to remove the old pads (her VW has calipers that need to be retracted electronically via a computer that hooks up to the car). When I called Vincen at German Auto Specialists he knew exactly what I was talking about and had the tools and the computer to do the job. Not only that, but the best part was that he got me in the very next day, did the job in an hour while I waited, and charged me half the price of the dealer! I definitely recommend him to anyone that has a VW or another German car.
Not fixed right the first time, but willing to work with me to make it right.
Great service and reasonable price
Fast fair and to the point
Great shop. Honest guy.
Definitely recommend this place!
Great shop for Audi.
Vincen knows his German cars!
Kinda rude.
They
I am not used to English. So we evaluate this place in a different language. This place is really honest. The car BMW was very good at solving the problem. The handling lock was completely extinguished. It could be solved through a computer program. I will solve the following problem here too.
Sooo kind and accurate
Well