I when here like twice and they are really nice and they help you if u need it

Friendly staff great customer service knowledgeable

The assistant manager Ed was extremely helpful... I didn’t know exactly what I was looking for but he was knowledgeable and found exactly what I needed ! Highly recommended talking to him

Awesome service!!! Answered all my questions. The assistant manager Ed was so helpful and friendly!

Nappa auto parts in west haven needs more help at the counter the juts are great that work there but they need more help at times

Poor customer service. Over charge.

Had an amazing experience by visiting this Napa. I had an issue that was out of state, which another store refused to help me with. I needed to return and exchange a couple of products and they did not hesitate to help me get the right product exchanged as well as return the one item I didnt need. The manager, Hank, as well as the employees in this location are super helpful and would highly recommend.

Super friendly super fast

Even though a small parking,quick service

Always have most parts other autoparts stores dont have and much better quality. Great guys behind the counter.

Wish all stores where like this one. Been coming here since I was 12 years old with my dad and now as now as a 26 year old they have the same counter staff as when I was young and probably the most experienced staff Ive ever seen in one store. They continue to impress me

They have everything avilable but the staff is very impatient. When you call them to pick up something, they put you on hold for a long time and never get the item ready for you to pick up when you reach there. So there’s no point for calling ahead of time.

Good prices and they probably have what you are looking for.

I’ll never understand how an auto parts store won’t help you install a battery that you bought from them !? You get an 18 month warranty on a battery, when it dies you must return it in order to get free replacement, but you better know how to install the battery( and you better have your own tools cuz they have none !) if not you will be sitting there with a car that can’t move because it has no battery and the workers there refuse to help you put it in, I’m a nurse not a mechanic 🤦🏽‍♀️

Great employees and they know their stuff but need to renovate and restock.

Great Parts personal. Professional Especially Mike Price

Decent prices good service.

Great friendly group

Luigi was awesome! Great customer experience!

They always have what I need and good people to deal with behind the counter

Theres a great place to shop the people there know what theyre doing help you with advice better than the Big Box stores where all you have is Housewives acting as experts

Great people, I always have received great service. The guys are more than willing to help and offer advise.

Good place to buy car parts good price

Went in for a part and they didnt have which is rare. Told me he could get it in a couple days I said no problem cause it wasnt a big deal. Gave me the part number told me to try other auto stores around the area which I did and found it elsewhere. Who does that? Definitely will go there again for my future purchases.

The place has Real Countermen and is not a boutique autoparts store with a the car frilly stuff.

See frankie he will help you out

Friendly staff. V ery helpful

Great service, good prices, well stocked

Great parts & knowledgeable people.

Always have what I need in stock if its not in stock will be there next day

Need more ppl to help with costumer

The best I go there

Good one.

Best place!! Don n crew are great

Everyone is so professional and very friendly I wouldnt go anywhere else for any items for our vehicles !

The prices are cheap a well taken care of as a customer

If you need Auto Parts dont go to these so-called discount auto parts stores go to a real American thats been around since your granddaddy was knee-high to a grasshopper go to one that knows American parts they know what you want and they get it you dont have to keep going back so you get the right part at the right price one day I was looking for a battery and I went to a so call Discount store and they want $150 for a battery so I went to Napa in West Haven and got one for 90 bucks and dude they delivered it to me for free in New Haven Ill offer to tip to the driver and he refused it what does con store I ask you what deliver a battery to New Haven for free they dont even deliver so go to an American Store that hires Americans so when you hang your money over your hand it to a store that gives back to your community and my book is Napa

People are friendly prices are good service is good

Ask for Mike, hes top of the line for your auto problems!

Good place to go for your car parts

The guys that work there are great

I will take a look at this one only town for the price for auto parts

Always good service and very helpful.

Great service great people

Good store with a decent selection

Great people that get you grate parts

Good auto parts store

Okay

Great service

Helpful people working there

You can find anything you need for your cars, Truck and also Motorcycle parts.

Excellent customer service

Very helpful staff.

Good service good people

Good people

Helpful team!

Great service

Good price

Nice people

Great service

Friendly and knowledgeable.

Had what I needed👍

Excellent service

Great people

Great place,good people,,

Great people

Great prices

Frank the best

Had every thing i needed

Conveniently located

Good place to buy spare parts at a good price and attention in Spanish

Hello beloved friends, just come to greet each of you. Pir your kindnessAnd the Lord Jesus Christ them. Fill me with great blessings on this beautiful night

Excellent place to find your pieces

Vehicle parts get it for you

Very good service

For very good attention

Regular