Darby is extremely knowledgeable, helpful and wants to make sure you get the most bang for whatever you are trying to accomplish. He took an overwhelming project in building a theater room and made it very enjoyable. Great guy to work with!!
Darby’s timeliness, customer service, and knowledge were second to none. He did an amazing job educating us on the perfect setup for our home and didn’t pressure us into buying something we didn’t want. He spent extra time making sure everything was setup correctly (including devices we had prior to install) and we couldn’t be happier with our system and experience. Highly recommend!
Darby did an amazing job implementing our home audio system. He was highly knowledgeable and his service was top notch. I would highly recommend.
DNA set up my home theater for my newly constructed house. He gave great advice on what system would be best for my house. The speakers sound amazing and my entertainment center looks great with all of the wires hidden. A lot of complements on how it sounds and looks. Very happy with my choice!
Darby was super accommodating to work with! My family loves watching TV with the new sound system. He knew exactly what we were looking for and made the perfect recommendations to achieve it! I would definitely use the services again in the future!
Darby was super helpful in updating my existing home in-ceiling speaker system! Great service, highly recommend and looking forward to enjoying my new system!
DNA Home Audio followed through and delivered on everything promised. Great communication and set-up our TV/Sonos system with no issues. Please call Darby/DNA Home Audio for your future home audio needs!
Like the surveillance system itself. The support and way that the tech support is set up and controlled by the installer is terrible. You’re not able to reset or access your own system until, ‘they’ have time to reset it for you. As long as you never have any issues it’s fine but the minute you need to change anything the support is not very good for this product.Annoyed that I don’t have much control over my own system and access to my own accountI contacted the main company, customer service number and emailed them as well on a Thursday and no one was around until Monday either. Have not had any luck with customer support locally. Our wifi we had to contact the company to gain access and control with our system after it was installed.I was also asked to change my rating once the problem was finally fixed on Monday night. 5 days after not having any access and no after the password was checked I still couldn’t access the system. If you want good system with not much support and no monthly fee it’s good. If you want reliable customer support the I would go with bigger company that has 24/7 customer support and not just 1 guy with a side business. Since I’ve been told many times he also works full time
DNA Home Audio followed through and delivered on everything promised. Great communication and set up the home theater with high quality equipment. The installation was definitely better quality than I would have been able to do myself. My family wants to do movie night every night now haha. DNA is the real deal so stop shopping around and call Darby!
DNA is great. Our family is a repeat customer and will be a repeat customer again in the future when technologies inevitably change at some point.
Great at communication, works quickly, and very flexible with scheduling. Could not have asked for a better company and would highly recommend to everyone!
Darby has deep knowledge and made great recommendations for building a system that worked for us. He incorporated elements we wanted to keep and created a great home sound system. His after-sale customer support has been so outstanding! Very patient with having to come back and give remedial lessons. Very honest, so easy to work with, no pressure or upwelling. Highly recommend!
We didn’t realize how we truly needed help with our system. We were trying to figure everything out for ourselves and were getting no where. Darby was able to quickly program our system and help us understand what needed to be done. I wish we hadn’t waited so long to contact him!
Darby led us to great choices for whole house sound. He shares his experience freely so you end up with the system that will work best for you. The after sale support has been excellent. Good guy and good business.
My wife and I used Darby and DNA Home Audio to help us with our audio needs while building our new house. We could not be happier with how it turned out. The audio throughout our house is one of the coolest features and is sure to impress everyone. The ease of use makes it perfect for anyone. Darby is a very talented guy and I would highly recommend using him for all your home audio needs.
I just had Darby from DNA Home Audio install a complete home theater system and central vac in my new home and I couldnt be more thrilled! The theatre system literally might be the best feature of the house! From our first consultation right through until final setup Darby is nothing short of a true professional. Customer service at its best right here. If you are in the market for anything home audio related give DNA a call, I doubt you will need to look any further.
Darby with DNA Home Audio will get you the exact system for your needs and budget. Every feature we use works flawlessly. Darby gave us everything we asked for at the quoted price and on the time frame requested. I will suggest Darby to anyone looking to put in a home theater system.
Darby was great to work with and very knowledgeable. Even after installation of theater and home surround, he committed time above and beyond normal hours when we encountered radio interference from KFNW radio tower. His ongoing support is great. Highly recommended.
DNA home Audio has done so much for our family over the last 3 years. Darby is the absolute best at what he does. He is easy to work with and gets things done quickly. I recommend DNA Home Audio 100% for anyone who home audio needs!Rachel YdstieWest Fargo, ND
Darby was very efficient and knowledgeable, would recommend him hands down for anyone. Will be contacting him in the future for upgrades.MIke C
Darby is great to work with. We love our audio and our theatre set up. He delivered on everything he promised!
DNA Home Audio does it right. Darby has exceptional knowledge, skill, quality, and customer service. I am a customer for life and you will be too.
We used DNA Home Audio to prewire our new home. Without much time being given by our builder to do the wiring we contacted DNA home audio and the short timeline was not an issue for them. They were fast, professional, and very easy to work with. Since then DNA has been willing to answer any questions anytime which has proven to be extremely helpful. DNA Home Audio thought ahead for the future with our wiring so it can be customizable for years to come. I would extremely suggest using them for any prewire or installation needs home theatre needs. The suggested areas for speakers were perfect. We honestly wouldnt change anything with the installation. Their website and past jobs lived up to what they offer and even more. Highly recommend them.
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