Th
The Container Store Custom Closets - West Des Moines
5901 Mills Civic Pkwy #4500, West Des Moines, IA 50266, United States
Comments
He
Review №1

I moved into a new home and had little storage space. The Container Store designed four custom spaces, including an office, an open closet, a pantry, and storage/display shelves. The installation process was efficient and professional. Even the recycling and garbage were organized as he worked!I love the new spaces. My pantry is gorgeous and effective. The office is now one of my favorite spaces. I have room for so much more than I had before! The designers did a great job, too. I recommend the store.

Ke
Review №2

What an awesome store! We absolutely love this place! They have so much of everything from the bathroom items, to custom closets, to kitchen ware. There is so many items to keep you organized.

Ca
Review №3

This store is awesome! So many cool items and ideas. The staff was very helpful and nice!

Ma
Review №4

A little pricey but they have a reward system. Friendly staff and cool selection of products. Amazing selection of kitchen equipment

Je
Review №5

Was at the container store in West DesMoines, Iowa. The staff was extremely helpful and accommodating. Management should be proud of their employees

Ka
Review №6

Its almost overwhelming the amount of choices for storage options. But the store is organized extremely well by laundry, kitchen, closet, etc. so you can find what you are looking for easily. Getting in and out was a breeze.

S
Review №7

Lots of options - higher prices than big chain stores, but better quality & unique options for every storage need.

Si
Review №8

We love this place. I get stuff for storage solutions in basement, garage, kitchen, closet, and office. They have stuff no other place has.

To
Review №9

I am in love with this place! I wish I would have had more time to enjoy looking around. My children didnt want to take as much time there as I did of course. I will be returning to look this place over again soon with a friend.

as
Review №10

They allow dogs in their store!!! 😁👌😎👍 I was thrilled to bring my dog in this store. Not only did every employee come up, and petted my dog(with permission), but my dog got treats at check out!

Tr
Review №11

I’m obsessed with my custom closets! They are amazing. My experience with the installation consultant was AMAZING. He was meticulous, treated my house as I imagine he would with his own, and talked to me throughout the installation process to ensure that I was getting everything I wanted. I highly recommend that if custom closets are anything you’ve been thinking about, take the leap and reclaim spaces in your home you thought were lost.

Sp
Review №12

Prices were roughly matched with Amazon for the same quality

Em
Review №13

If my wallet allowed my house would look like the container store.

Za
Review №14

Good store

Mi
Review №15

I shouldnt rate this place because I walked in with zero initiative to containerize the containers in my house. The store was filled with people (including my wife) that want everything in their home out of sight in a series of Russian nesting dolls. I fear I am out of style when it comes to squirrelling away all of my things into non-descript, tidy little boxes or using kits to rearrange all spaces within the home, but if thats your thing...hurry fast to this store, its a 6 star joint

Ka
Review №16

The store is clean and well stocked, with very helpful staff. Always a pleasure to shop here

Ka
Review №17

Great closet just wished the installer would have cleaned up after himself and not placed the parts on my daughters bed which got got it dirty.

Sa
Review №18

They had excactly what I needed.

Br
Review №19

I never thought Id have a use to go in here but once I did, Im now addicted to the place. They have a little bit of everything at competitive prices. Excellent store layout. Really clean!

Mo
Review №20

Great place for organizing your stuff. They have something for organizing everything. A little on the pricey side but quality products.

Co
Review №21

Always fun to shop here when doing an organization project for a friend. This time a family members office and bedroom! Thankful for the staff who take sanitizing seriously and make sure carts and baskets are clean!

Jo
Review №22

We saw this driving by and were amazed at the selection. Some pretty good deals here.

Ch
Review №23

I always find a new item to keep me organized!

De
Review №24

1st time here. So many choices for organizing every room in your house.

Ja
Review №25

Great selection of useful items and good for inspiration, but very over-priced.

Ry
Review №26

Not 1 of the several employees I passed even acknowledged me which is fine, but when they are welcoming and happy to help the families they see immediately after me. Pretty rude. And always double check their prices online even with their own store. Always marked up in store by mistake

Al
Review №27

It was not a bad experience. The store is very well organized, ironically! The staff is very friendly, and very hard working. Only reason four stars is due to $$. Some things are very overpriced. But overall I definitely would reccomend because a lot of items and options that would never knew wanted until you see it displayed.

Ni
Review №28

I love this store!!! So many different things to see/buy. Cant possibly see them all in just a few visits. They are addictive.

Br
Review №29

The container and organization options are pretty good. The staff are pretty good also, but are pretty aggressive with their little rewards program at check out. My biggest complaint is that both times that we have been there, it has been hot and stuffy in the store. I dont expect the temperature that we keep at home, but I dont want to sweat my way through the store either. As it stands now, not sure if we will be back.

Ro
Review №30

Lots of good helpful organizing items

Sa
Review №31

They were professional and knowledgeable of their products.

El
Review №32

Oh my goodness, this is the place, if you want to get organized. I was glad I was able to finally visit the store. So many wonderful things and if you need assistance just ask.

Br
Review №33

Impressed with ideas and choices

La
Review №34

The store was good and organized. The staff was awful. I felt that they were always walking around in my view but never asked if I needed anything and was not kind while checking out. No customer service skills. Maybe because its Christmas shopping or something but I wont be returning. Rather shop online. Super disappointed.

Jo
Review №35

All kinds of great things here. Clean a d friendly.

Ja
Review №36

Great store with lots of helpful containers for all uses. The staff were also friendly and helpful. My only gripe is that there doesnt seem to be much variety when you really start to look for things. Just different colors/materials for the same containers, nothing that seemed super innovative. Still, a great store with great products.

Ma
Review №37

Would love to shop here but they close insanely early for no good reason so they must not want customers.

Ta
Review №38

Its a store for storage.... I dont know what you want. I mean everyone is super nice and helpful... but yea. The name says it all.

Ja
Review №39

Tried to schedule a closet consultation on 1/28 for a Laren custom closet. A week and a half later, nothing. Corporate said they were going to speak with the manager of the store and a director. No one bothered to call. When I called today, Brian sighed a lot then said I dont even know if she will be in today to be honest. Obviously I chose the wrong business for a custom closet, so Ill be looking elsewhere.

Lo
Review №40

Nice place. First time we were ever in the store and didnt have time to look at everything. Organized with a little bit of everything for storing or organizing. Didnt have what we were looking for though. A tad on the pricey side.

Dr
Review №41

I was impressed with the wide variety of product they had. Useful conpainers for so many different places. But not only containers, solutions for the everyday problems around the house. Ok, I geeked out a bit but you have to see this store.

Th
Review №42

Need to get organized.? Looking for organizational ideas? This is your go to.

Ja
Review №43

It is a fun store with all kinds of storage options at decent prices. The staff are helpful and friendly and they kept the store well staffed which was helpful as I needed help finding something. You will love this store if you love to organize.

Su
Review №44

Great place for ideas to improve your home

Ja
Review №45

Very nice store. I actually have gone to Target and looked at similar items and they were pretty much the same price. I will admit, SOME items at TCS were overpriced. But for the most part, its reasonably priced.This chain does a lot of good things. The opening weekend they donated 10% of all proceeds to a childrens charity. Some products are made from recycled wood and plastic.The only reason I am giving it 4 stars instead of 5 is because the isles are tight. I think they needed a larger building..

Ma
Review №46

Been in there one time, reasonable pricing. The only thing I would say the employees follow you around and are needy. Not sure if it was because they first opened or if they are just extremely board, or they think we was going to steal something but it was a bad first impression. I gave it a 4 star cause of the reasonably priced items. I looked online and was impressed.

Su
Review №47

They have a lot of great items here.

Pa
Review №48

Great variety, however it lacks what I really needed. A big, all in one selection of containers. They are scattered throughout the large store, making it hard to find the appropriate container.I did find something though 😊 It was $100 and worth it. It is not the same particle board furniture that people over pay for at Target. The assembly was pretty straight forward, too. Overall, fair pricing, quality products, great selection, difficult layout.

Ro
Review №49

Awesome place even if youre just going to look for ideas to help with organization. Plenty of options for pretty much any space you would need. The prices are a little higher than other places but its somewhat hit or miss.

Sa
Review №50

The employees were very helpful and cheerful. It felt almost party like in a cheerful sort of way because the cheer every time someone signs up for emails. Items were well organized as you would expect and the store itself is very clean. I found exactly what I was looking for.

Io
Review №51

Good products, prices a bit high.Not very accessible to disabled patrons and music is too loud, makes for a tough shopping experience.

D
Review №52

It was really neat! I didnt even know the store existed. Theres containers, trash cans, furniture, knick knacks, folders, desk organizers, shelves, etc. All your storage/organizational needs. Very clean. Upscale and friendly vibe. Pleasant and helpful employees.

Ka
Review №53

Staff was super friendly and helpful.

Rh
Review №54

I love this store. It has all kinds of storage ideas and neat stuff a person would never think of. Its also a great place to just wonder around in and get ideas.

Wa
Review №55

The Container Store has everything I didnt know I needed! Its a great place to get organizational and storage ideas, plus closet and office organization. A great place to go when doing spring cleaning!

Ji
Review №56

If you cant find it here they probably dont make it. All things for organizing.

Co
Review №57

The staff is very friendly and helpful! More than you could imagine for organization products for every room in your home. Would definitely recommend!

As
Review №58

This place has everything! Their organization is separated by room, so if you need closet organization - theres a section for that. Bedroom organization - theres a section for that. Kitchen, office, basement, holiday, travel, trash/recycling? Theres something for every space you can think of. Definitely will be going back here after I do some spring cleaning. Whatever is left will be well-organized with The Container Stores help!! Im so glad Des Moines got this place. I bet they do very well. Cheers!

Sh
Review №59

Masks required, I believe and number of shoppers limited, so glad we got there right when they opened because there was a line waiting to get in by the time we left.

Ca
Review №60

Love the organization. Great ideas. Friendly associates.

Kr
Review №61

They have a lot of great items here, its more then a store with containers

Ka
Review №62

This place is amazing. I ask a clerk for what I was looking for, she gave me several options. Very friendly and helpful. The store is super clean and well organized.

Su
Review №63

My favorite store to discover new storage solutions. Loved every purchase Ive made, from shoe boxes to hangers and travel items.

Jo
Review №64

This store is a great addition to the Des Moines area. They have a container for just about anything, and for some things you wouldnt even think of until you go there. If youve never been here before, you should check it out. The only reason Im not giving it five stars is because it wasnt quite as large as I thought it was going to be and some of their merchandise is overpriced.

Mi
Review №65

This place is amazing, who would have thought a store could be built around containers, I would have lost that bet

Je
Review №66

Great store. Lots of goodies!!!

Ta
Review №67

First time there, was nice. Deffiantly will be returning!

ca
Review №68

Very delightful everybody was friendly asked if I needed anything

Cl
Review №69

I can *always* find the right thing (& so much more!) at this store. Helpful, knowledgable staff too!

JJ
Review №70

Have a lot of great products, people are great. Just a bit expensive.

Ba
Review №71

Will definitely comeback to this place. So much stuffs for organizing ideas for home.

Sh
Review №72

I cant wait to have some more free time to look around at all their storage options!

Ki
Review №73

Container solutions for possible problems you may never have known you had

Ra
Review №74

If you want to design a closet, DO NOT LET LUKE HELP YOU. Luke was the employee in the closet design area of the store the night I went in and I already had my plan in place; I just needed to ask some clarifying technical questions re: the best way to go about material selection and have him draw up the schematic.Elfa offers both a top track and a wall-mounted option for their standards, and doesnt really advertise online whether one is preferable to the other. I came in actually WANTING to do the top track option if possible, but having some reservations about its stability since the standards do not tack into the wall and since I didnt know what the predrilled holes would be able to offer in terms of spacing with the studs in my walls. I asked Luke which option he recommended, and he told me that he advised AGAINST the top track option for my design because he doubted that they would be able to sink into studs across the entire length, and wall-mounted standards offered a lot more stability. Since I assume that CS trains their employees to specific departments and he has been in closets the last 3 times Ive been in the store, I took his advice.I get a phone call the next day from Luke. He tells me that the installation team will not do the closet as designed, and that they instead want to go with the top track option...the same option that he himself told me was structurally unsound and inferior to the wall mounts. I asked for an explanation, and he said he didnt know why they came back with that information beyond they think its safer and they think the plaster will crack if they drill into it. Aside: no one on the installation team has seen my space or has any idea what the structure is like or what it is comprised of, so that was a red flag to me. I called Luke back later and once again tried to get some information that was FACT-based and experience-based. I asked him why he had specifically told me the OPPOSITE of what I was now being told, I asked about the experience level of the local installers and what their training is like, I asked why the concern about crumbling plaster--especially since to install a track they would still have to drill into the plaster--, and I asked why they felt like a top track would solve problems since they still didnt know what they were up against regarding stud spacing/the presence or absence of a header in the wall, etc. He told me that the installers only have 6 months of experience since that is how long the store has been open and that theyve never worked in older homes. He had no answer for why he gave me misinformation on my first visit to design the closet, and basically kept saying he didnt know but made zero effort to get additional information. I had also reached out to my contractor (who has 40+ years experience) and explained the situation, and he said it sounds like they just dont want to work hard (since the wall-mounted standards require a lot more accuracy to hang). ALL I WANTED was for someone who could give me a REASON, but all talking to Luke was doing was making me have serious reservations about the ability level of the people who were scheduled to make big holes in my walls in 2 days.After a days worth of info-gathering: turns out Luke had actually MADE UP the answers to my questions. He apparently complained to his GM that I wouldnt listen when he tried to explain. Last I checked, making up answers to customer questions/flat-out refusing to help find compromises or solutions/treating customers like they are idiots because of your OWN ineptitude...? NONE of that constitutes an explanation. I did not raise my voice, I did not interrupt...I asked him time and time again for REAL ANSWERS and his response was either to lie, make something up that turned out to be totally erroneous, or to just say I dunno and refuse to go find anyone who DID know.Extremely inexperienced and careless staff.

Ca
Review №75

First time, nice store. The sale associate was nice enough to give us some ideas to help organize a closet.

Mi
Review №76

CONTAINERS!!!!!! CONTAINERS EVERYWHERE!!!!!!!!! WARRANTIES ON CONTAINERS!!!!!!!!!! no, like seriously to my understanding at least some of these containers come with a warranty in case they break! DO YOU KNOW WHAT THIS MEANS!?!?!? I can buy the kids that fancy multi drawer stand in good faith, because if they manage to break it somehow, its COVERED!!!!!! YASSSSSS! 👏👏👏👏👏👏

A
Review №77

Very nice store; they have a few things I want such as a hanging mirror and file cabinet! Very nice thought out stuff!

el
Review №78

Lots of unique products but its a bit pricey for what you get. Cool store though

B
Review №79

First time going in. Staff was wonderfully friendly and helpful! Will definitely return!

An
Review №80

When I first saw the store I was like this sounds ridiculous. Now that Ive gone in there they have containers for absolutely everything and a lot of stuff to compliment containers. Laundry, garbage, food, clothes, etc they have you covered

Ro
Review №81

This is my favorite store. Helpful people. A little pricey on some things but worth it for that special find

Al
Review №82

Found a cool, fab, and rad bento box.

Te
Review №83

Expensive pricing for cheap plastic containers. Poor customer service. Im better off shopping at Walmart or online at Amazon. For me, its not worth driving the distance to the store.

je
Review №84

I love this store. I can find almost any kind of organizational helps I need. Prices are pretty good, most of the time comparable to places like Wal-Mart.

Ha
Review №85

This place has SO much in it! Very impressed with the selection. Staff was super friendly and helpful as well!I will be back!

Ka
Review №86

Very helpful staff. Nicely organized. Quality merchandise, but a little pricey.

Na
Review №87

Absolutely and awesome store with anything you could ever need to help you in your home. Lots of great storage and useful items.

El
Review №88

Love it! I could spend so much money making my life better and more organized.

Er
Review №89

Do you need to organize or hold your shtuff? This is the place to find and figure out that solution. Excellent and friendly staff to assist you. Highly recommend.

To
Review №90

Theyve got a wide variety of products for just about every need. The staff was knowledgeable and friendly. I felt their pricing was pretty high.

Na
Review №91

I cant wait to outfit all of my closets with The Container Store custom solutions. I had a great experience learning about all they can do to keep you organized.

Ta
Review №92

Helpful staff, free design service. The rabbit hole of all things organizing and storage.

Li
Review №93

Would love to see more specialized type containers. Everyone was super helpful, but they had discontinued the item I wanted so showed me a replacement product instead of offering to see if they could get it in for me.

Mo
Review №94

I was told that this store is the hardware store for women!!!Ya I could see every woman wanting to buy literally every product in the container store.I enjoyed looking around they have a huge variety of cool kitchen gadgets and what not.

Sa
Review №95

Beautiful store, nice layout. Busy, hard to find help but when you do they are very helpful.

al
Review №96

You can get lost in organization heaven!

Co
Review №97

What an interesting store! I can see how a person who is a compulsive organizer that has a high credit limit, could get a bit out of hand here. Oh my gosh.

AL
Review №98

WOW! An amazing place with a wide variety of containers of all shapes and sizes. Lots of unique accessories

Br
Review №99

Was waiting in line to checkout and the cashier came out from behind the point of sale to look at something for someone else. She completely shoved me aside and said excuse me after she had done so without even looking at me, extremely rude. Put my merchandise down and walked out, wont be back.Also after I left I found what I was going to purchase on amazon for cheaper.

TJ
Review №100

Friendly and helpful staff, most definitely have anything you need for any type of storage

Information
100 Comments
Rating
  • Address:5901 Mills Civic Pkwy #4500, West Des Moines, IA 50266, United States
  • Site:https://containerstore.com/locations/showStore.htm?store=DES&cid=ns:maps:google:custom-closets:101-west_des_moines
  • Phone:+1 515-697-4450 ext. 0
Categories
  • Interior designer
  • Cabinet maker
  • Cabinet store
  • Contractor
  • Furniture maker
  • General contractor
  • Interior construction contractor
  • Interior Decorator
  • Kitchen remodeler
  • Remodeler
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:11AM–6PM
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Identifies as women-led:Yes
Similar organizations
  • The Home Depot3700 University Ave, West Des Moines, IA 50266, United States
  • AVID Kitchen & Bath2020 Grand Ave Suite 1300, West Des Moines, IA 50265, United States
  • City Design208 4th St, West Des Moines, IA 50265, United States