Ive only patronized the gas and convenience store side of this shop. However, after reading the reviews from other people on here and the responses from the owner, I will definitely be sure to add the car repair and car wash services, as well. Holy cow, I love how honest and up front you guys are with those trying to put you in a bad light when it doesnt seem like you deserve this treatment. You obviously seem to have a lot of knowledge about cars. Thank you for going above and beyond for your customers. I live just right down the street from this shop. Im needing to get an oil change and my check engine light diagnosed. Im definitely going to be taking my vehicle to this shop.

Great professional and friendly shop! Very passionate about supreme customer service/satisfaction.. If you are in need of automotive care, please consider Valley West Corner Shop as your “go to” shop. There to serve your every auto need. Made a call to them around lunch time, for son’s car needing tie rods, their experienced staff diagnosed my son’s car issues and was corrected in a very timely manner. Thanks for the superb service. If you have never stopped in, please consider giving them a try and see for yourself the quality of service offered. Thank you guys again!!

The service we received was.top notch. From the time we called to the time the alternator was replaced, oil and air filter changed was a few hours! Great service!

We were driving from MO to MN and car was breaking down near Des Moines. They got us in right away, repaired, and on the road within an hour. So so grateful!

My vehicle stated it was overheating and I pulled over. I had my handicapped granddaughter with me and called to see if they could look at my vehicle right away and they said yes no problem. The mechanics got to my vehicle right away and trouble Shot the problem. I was only charged the antifreeze cost. I greatly appreciated their professionalism and thoughtfulness.

These folks are capable and courteous. I only needed my tire repaired but even though they were busy with bigger jobs they still treated me like I was important. From the guys in the service area to the young lady at the counter....great people.

Best Auto mechanic shop in greater Des Moines. These guys are always on top of it and go above and beyond to make sure you get back on the road safely! I won’t go to another shop!

I needed a bit of work done on my vehicle. After finding this place, I was greeted with professional, hard working individuals. The work was completed in an extremely timely manner. The price was for the work completed was beyond reasonable! This place was a life saver! Thank you Valley West Corner Store for helping me out and getting me back out safely on the road! Very highly recommended!

Whoever owns this place does one hell of a job! I had to come in and get my battery replaced in my car and the job was done well in a short amount of time. Customer service was exceptional. I will be returning for future auto repair

Disappointing experience with the car wash. I came in the evening after work to get a car wash since my car had some bird droppings on it that had gotten mildly dry and crusted on. When I drive up to the car wash, everything seemed fine. I paid as normal (but didn’t get a receipt) and then the machine simply said “Please wait for car wash”. I sat there for 5 mins and nothing. The machine was simply not on. I had to park my vehicle, go inside, and get an employee to come over and start my car wash after showing him the bank charge on my phone to prove that I had purchased a wash.My disappointment didn’t end after the wash, however. When I got out to examine my car, most of the dried bird droppings were still left on the vehicle, despite the washing. I grabbed some towels from the pumps and tried to wipe off the droppings and they came off pretty easily. Nevertheless, I shouldn’t have had to gotten out of my car and cleaned the spots off myself after paying $10 for a car wash.

Amazing, fast service. Was moving cross country and lost a belt and pulley the end of day 1; Valley was able to arrange a tow and get it fixed all within a few hours the next morning. Had me on the road by noon! Highly recommend!

Clean and polite service.

The autobody shop is friendly professional and fast, what more could you want?

Recently Had my car serviced here- prices are best in town- good quality service- polite and honest workers- highly recommend!!

These guys did a great job fixing my truck. Kept me informed the whole time. Fixed only what was needed. Better price than other places. Update: They did such a great job on my truck I took my car there to get fixed also

Great place to take your vehicle. Nice people.Highly recommend.

These guys are the most trusted shop in town. Excellent prices and they dont oversell like most shops. Super fast too. Shawn and his crew are awesome. Take your vehicle there and I guarantee you, that you wont go anywhere else.

It is a excellent shop. Employees prompt and very friendly! Prices are very competitive. Would highly recommend to anyone.

The guys did a very good job. They were very nice and explained the repairs to me. I am hispanic and i was very welcomed. Price was exactly what was quoted.

Wonderful service!! Very efficient and professional..these guys did a great job without overcharging!! Will continue to go there for my vehicle needs..would recommend!!

Great services

I just got scammed big time 1700$ gone and my car is not fixed 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼.

Amazingly friendly customer service. Very nice car wash as well. I will recommend this place to everyone I know 🙂

Excellent customer service and high quality, reliable work! We were driving from Denver to Chicago and stopped with car issues (luckily near this garage). They prioritized our fix and got us safely back on the road within 2 hours. Thank you!

What a great place!! The guys are great and very knowledgeable. The prices are reasonable too. I would highly recommend Valley West Corner Stone!

These guys are great. We are on a road trip to Colorado with our little ones and our car started overheating. Everyone quickly helped and were understanding of my difficult situation. I am certain they will be your heroes in time of need.

Nice place for anything from a fuel stop to needing your car serviced. Highly recommend.

Dear owner.I wonder if you have heard the story of the customer that waited 4 weeks for his car to be fixed. Very patient with your service center. Very little to no proactive feedback along the way from any one in the service center. I had to call to get updates. After a month, I called on a Friday to see what the status of the vehicle was and was told that the part just came in and the car had been pulled into the shop that day. And was assured that it would be worked on all Saturday and should be able to get it done by Sunday. I phoned on Sunday and was told that it would be another 1-2 hours. After 3 hours I phoned to get an update and was told almost done. Part of the work was to replace two tires that I brought to the shop...which was nice to be able to do that.Took the car and was on the road the following Monday and the wheel well cover came loose....while on the highway. I have pictures of the cover hanging out of the wheel well. I have pictures of no bolts in the holes on the cover. And the brakes squeak like crazy.The feedback from the shop is that they could rig the cover back in...I advised its beat up and cut up....but still all that could be done would be to rig in back in. No responsibility taken for not putting it back in.And the brakes....well that comes from RUST on the brake pads from sitting for 4 weeks is what I was told. The four weeks it sat there waiting for the part to come in. I thought maybe they could have at least cleaned the brake pads. But no offer.In the end what i feel is that I thought I had found a place that I could work with. A place that was real. A place that I was willing to give a break because I thought they treated me fairly. What I mean by give a break to....my sons car needed an oil change....we went to pick the car up and started it and the oil light came on....the technician working on the car didnt add any oil. I did not cause any scene, I just told someone there that the oil light was still on...and asked if they could check.Two parties working together.Now...I feel like I Valley West Corner Store is not all that I thought it was.

I have had five service and repair visits to Valley West Corner Store. They have given me quality customer service, good work, good advice, honesty, and a fair price every time. Customers can pay and pick up keys after service hours at the attached convenience store counter.

This shop was amazing and did a great job on putting my grandpas battery in and was done way faster then expected i very highly recommend this auto shop for any car owners

Great service! They have open times whenever I need them, and they work quickly. Come here for oil changes and regular checkups and they always tell me exactly whats wrong and give me good prices. Highly recommend!

Id rate ZERO stars if I could! When your employee comes to the service counter smelling like a Cypress Hill concert, Id prefer to take my business elsewhere!Edit: You could address me by my name and not some random name that comes to mind. The kid with bottle cap glasses should invest in breath mints and cologne before speaking to customers after consuming cannabis. I can always take this up with the local police department. Last time I checked, the use of cannabis in Iowa was illegal unless for medical purposes and not in the form that you smoke.Okay buddy... Its your story... You can tell it how you want to... Not sure how aromas from customers cars make it into the closed building... Glad to see you condone breaking the law in your place of business...

If you need your car repaired I recommend valley West corner store.their mechanical knowledge is outstanding

Would not go anywhere else!! Best price quote by far to get my car fixed compared to 3 other places we called around to. And it ended up being half the price when they found the problem was actually easier to fix. They could have EASILY just stuck with the first price, we would have been non the wiser. This is how you gain customers who will come back again and again. Reliable and TRUSTWORTHY!!

Had a flat tire with inclement weather rolling in and they were able to service my vehicle in less than an hour with no appointment. Courteous, helpful staff. Very pleased with my experience.

I went to this location today for an oil change and to have my alignment checked after a bad experience at another mechanic where my alignment was off! Shawn Staley and his team went above and beyond and took care of me and my vehicle! Everything was completed in a timely manner, customer service was great, and my alignment is much better! They have definitely earned their selves a new life long customer. We will definitely be back with all of our vehicles. Thank you again Shawn and the rest of the team I appreciate you guys. Keep up the great work. What you are doing does not go unnoticed! 👏🏽👌🏽 Thank you Robie Palmer

These are great guys, I had a fuse go out and I was not able to locate the fuse box as it was not adiquately described in my owners manual. I was expecting a moderate charge to teach me where the box was and to change the fuse, but much to my surprise they did not. Great way to earn a new customer the next time I need to have my car serviced.

Thank you Guys for the prompt and friendly service today. I will be back for my brakes soon. Keep up the great customer service and quick service you provide. The Expedition drives great now!!! 👍🏆🥇

Excellent service got us towed and repaired an oil leak for a great price.

Ive been going here for years and have always received top notch service, mechanics are friendly and infformative. They go above and beyond to make sure your getting the best car care.

My credit cards didnt swipe and I had to break a twenty. Didnt want the massive amounts of change. It was a good wash though. Thank you Chad for your concern in making things right. I will return for another car wash!

The guys at Valley West Corner Stores auto service department were great. From the initial phone call, to when I dropped off my van, and again when I picked it up, they were friendly and cheerful; not gruff or rude like at some places Ive been to. They were fast (repaired a tire for me in just a few minutes) and very reasonably priced. I definitely recommend this place.

GREAT SERVICE!!!!! Both the gas station side and the automotive side of the store are full of helpful and reliable employees. Ive rarely had any reason to complain while in this store. Ive had all of my cars serviced there for years and the mechanics there are always sure to explain to me what is being done and why. Theyve even shown me in person what was wrong with my vehicles so I know they arent just in it to make money. I highly recommend this store to anyone in the area.

I was so surprised with the excellent service I received from the repair shop! Im a senior female and had problems with my vehicle I took it there because they are close to my home. Customer service is excellent and the truth that the mechanics give a person is unbelievable. They could have told me the problem was much more but they didnt. I will be telling everyone about this wonderful place. These guys dont jerk people over. Special shout out to Shawn and Matt! Thank you to everyone at VWCS!

The site is very clean and every time I go back in they have remolded and made improvements to the site. Great place if you are traveling through Des Moines!!!!

Discovered this mechanic shop via a post from Craigs List. They came picked up my car which would not start, took it to their shop and fixed it in a timely professional and inexpensive manner. I would recommend this shop to everyone based on the experience I had. 5 STARS !!

Very friendly people in the service center and store. Got 4 new truck tires in no time at all. Will continue to go there for service and oil changes. Store looked nice and was very clean inside and out.

Amazing auto repair shop get the job done quickly and honestly! NOT the type of mechanic you need to be scared to go to.

Great service, Shawns one heck of an employee. Great place good pricing

Shawn Staley is the absolute best! So caring and compassionate! He will go the extra mile for you!

Great place to work good group of guys we will help any way possible an will fix anything if yu want honest an professional help an not have to worry about your car come on down an we will make it happen.

Excellent work workers where nice and very understanding would give 10/10 but there’s only 5

The water pump on our truck failed at Target in West Des Moines, Iowa while travelling to Wisconsin. We googled auto repair shops then called to get a quote after reading the customer reviews. I wasnt hopeful we could get in for repair today, and definitely not back on the road anytime soon. I was pleasantly surprised. They understood our situation as if it were their own, and didnt waste time diagnosing / repairing our vehicle. VWCS fixed the problem correctly the first time and fast! Were extremely thankful for their kindness, good customer service, and fair pricing. Thank you VWCS! We arrived safely to our destination later the same day. You guys are awesome, and well be forever grateful! May God bless your business and families.

Unskilled and gave me the runaround.I brought my Equinox in due to it dying while at low speeds and idling. They called me and I was told either an actuator or crankshaft position sensor was bad. I was told a sensor would be ~$250 and the actuator would be substantially more money. I agreed to replace the sensor first to see if that fixed the problem before a road trip I had scheduled for the next day. I picked up the car later that evening after paying $290 (including an oil change) only to find the problem recurring when I was on my road trip. I ended up having to take to a dealership in Columbia, Mo which told me I needed to replace a intake cam valve, which would cost ~$280. I agreed, problem solved. I went back to this shop to see about the misdiagnosis and why the Equinox wasnt properly tested after replacing a sensor. I was first told there was no way the dealership replaced a valve for that price, then told the actuator they had originally spoke of was really the what the dealership had completed.Im not super knowledgeable about cars. I dont know whether they were right or wrong. What I do know is the dealership diagnosed and fixed my problem for $290, while this shop gave me the runaround and didnt take the opportunity to make it right with a dissatisfied customer while wasting ~$250 throwing parts at a problem due to an inability to satisfactorily diagnose and fix an issue.If you need an oil change, probably not a bad place to go. If you need anything more diagnostic completed, I would keep looking.

The drivers side exterior mirror fell out of its casing on mky 2017 Nissan Altima and I took it to the local Nissan dealer (Hummels Nissan) to get it repaired where I was told the replaced mirrors cost was $659, not including painting or installation. I found a replacement mirror on Amazon for $43 and took it to Valley West Corner Store for installation.The installation took about 20 minutes and cost $25! I was able to reuse the old casing, so painting wasnt required. Valley West Corner Store (Studenmaiers) did an excellent job and saved me $591 on just the parts! The dealer would probably have cost $800 to $1000 all in.Thank You Studenmaiers!

Shawn was a big help. Ask for him when you go in. Answered all my questions and got me in and out in no time. Thanks Shawn!

Quality shop. Quality service. Quality techs.

NEEDED WORK DONE ON MY CAR AND THEY WORKED WONDERS. BEST PLACE TO GO TO.

The new Valley West Shell station formerly the Valley West BP has always given me great customer service for more than 20 years. They have been incredibly helpful when my car has needed a repair and have always got me back on the road quickly.This is the only Shell station in the DM Metro .The Staudenmaiers have owned this store for decades and have always taken great care of their customers.

The shop is very knowledgeable and explain things very well to the customers so they know exactly what to expect. Excellent customer service!

I took my vehicle in for an oil change and the technicians were very professional and friendly. Quick, reliable, honest service! Definitely recommend!

Absolutely trash. Don’t take your car here, you will be scammed.

Had a battery issue and the mechanic Shawn had it fixed in less than 20 minutes! Great business!!! Better mechanics!!!!

Great people love there gas, clean covenant

Thank you to Braydon and his Manager. They got me in and out super quick and super cheap!

Very knowlegable and good n price

Cant say enough about the service staff. Recently took my suburban in after getting an expensive quote from another shop. Technician took time to go over the issues so I could see what the problems were. Not only did they complete the repairs, I had my SUV back in a day and running better than it has in years! Oh, and WAAAAY under the cost of what the other shop quoted. I found my go to place for future automotive needs.

These guys dropped everything to help me throw a spare tire on when my tire blew in front of their shop. I had a collarbone broken and couldnt lift a Jack or anything. These guys were a lifesaver to me.

I am still impressed by how nice and clean this station and service center is, as well as with how friendly the staff are. The Corner Store has been around for as long as I can remember, but it is still a great convenience store, service station and car wash!

Great service, friendly, and mechanics took great care of me! New car wash to top it off! Will definitely return!

I really like the Rain X shine. Gets the salt off and protects for the next wintery weather

Im super sorry to this owner as its my fault I gave a bad review on the wrong place!! I will be checking out this shop in the near future... and my husband died fighting for our country 5 years ago......

Went in for a simple dead battery problem. Sign behind the service desk says electrical system check-$15.00. Was told the alternator needed replaced. Price of alternator they said was $460.00,plus labor-$90.00/hr,plus $90.00 diagnostic, plus the $100.00 tow from not far away. That comes to around $760.00 and tax. Called a friend to see if this sounds fair and he said no way. Towed it to another location $75.00, cost of a new alternator/exchange with a lifetime warranty $149.99, labor $60.00. That comes to $285.00. I was told that the sign I seen and read was not there and didnt exist. I was also told that they had to charge the battery and that is why the $90.00 was charged. Evidently the mechanic has to watch the battery charge. If a so-called mechanic cant diagnose a faulty charging system in 15 minutes of time he should find another line of work. I talked to shop manager, station manager,(Janet), and business owner, I believe was Ron, gave me a call. Got nowhere with him. He was more rude than the shop manager. Pretty much called me a liar about the sign. Very unprofessional and rude, not to mention just plain theives. The only one that seemed to care was Janet on the gas side. Save your money and shop somewhere else! ....and if you notice the excellent and good reviews didnt leave a name. Must have been the shop manager and owner!LOL

Fast and friendly service. Even helped with a dirt cover issue with my car.

Worst service in the WORLD!!! went in really quick with my sick child because my AC had a broken knob...I had told the MANAGER this right at the begining, and said i had to be somewhere faily quick. He said okay we will have it fast. I signed something that explained there would be a deposit for work over 1,000 or 5,000 and fee for leaving your car behind at the shop. over an hour and a half the manager comes stands and looks at me waiting for me to ask if my car was fixed, he said that his dealer would not have the part because it is too new. started asking me about my warranty, I told him i would rather take it to where i usually take it if cannot fix it, he asked what do you mean... i said i told you i had limited time, and he said okay brings me a bill for $100 dollars. I told him he never told me to look at my car for almost two hours without doing any LABOR that he would charge me for this. I even called the police, and they saw i had a baby with me crying and they took an hour to tell me i had to take it to small claims court. Worst experience i have experienced in a while in my life, not just the situation but the quality of people, and the importance they have over their career (low life people taking advantage of a business name).

Shout out to Kyle and the VWCS crew. I brought my car to them and after not running for 11 years, I wasnt sure how much hope there was. To my surprise, all kinks were ironed out and my car was back in the road in no time. I was kept in the loop with the numerous issues they discovored and always had multiple options available to me. Car runs like a top and I couldnt be happier

Very helpful with a question I had regarding my Vehicle.

It is a pretty good store the only complaint i have is it is extremely small but that is more of a location issue prices are also a little high for my taste beings hy-vee is like 3 blocks away

I was actually in panick mode as I had driven into town and realized that the was a rattling sound coming from the left front tire. Also as I drove on the interstate into West Des Moines I could feel the whole tyre wobble on 70Mph. The steering did same! I found these guys on the internet as I happened to be nearby and drove straight in.After an initial diagnosis, they told me exactly what I needed. A wheel alignment and rotation of my tyres. We ended up not doing the wheel alignment as some other parts needed to be changed too. For brevity sake they sorted out what they could and advised me to come for a complete wheel alignment soon. So far the car has driven great as I havent felt the tire go out of place, a rattle or a shaky steering.Why I will give them a five star rating is because they were very courteous and professional throughout my time at their shop. They took their time to explain and gave me the option to chose what course of action I deemed fit for me to get on the road again. I will certainly recommend them to anyone with car trouble

They made a mistake due to incompetent employee but they made up for it and I am very happy with the service

Poor, went to get one of my vehicles repaired and they took 2 days to tell me that they could not diagnose the problem. The gas prices at this location are over priced as well. The interior of the store is out dated and dirty and the staff is not friendly at all.

Excellent customer service!

Best Auto Mechanics shop ive ever been too!!

Great service and people, very friendly.

Horrible

Sometimes you have to wait with some cars but they do a good job at fixing them and theyll even explain things for you if needed

If you get propane refill here beware, they charge you by the tank and dont tell you.

I would not recommend it

Best place ever

Great survive!!!!!