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Crash Champions Collision Repair
3000 W Washington St, West Bend, WI 53095, United States
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Crash Champions Collision Repair
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Ha
Review №1

Recommended by other drivers insurance. I just picked up my 2021 corvette and driver had backed into it. Crash Champions repaired it in less then a week. Cant even tell although it wasnt terrible to begin with just ugly. Looks perfect, paint matched, no need to go anywhere else this is the place

Ch
Review №2

The staff at Crash Campions were amazing! They are very attentive to clients feelings and concerns and all questions were answered in a prompt manner.They did call me to update me on how things were going and inform me about changes in the repair job. Not only did my car look great on the outside, but it also looked amazing on the inside. Wonderful job Crash Champions!!! I would recommend Crash Champions to everyone!

Ch
Review №3

Everyone here is super nice and they go above and beyond with Great Quality work!! Highly Recommend!! Awesome Job Guys!!

Je
Review №4

I was planning to get multiple estimates for a collision repair that was going to be covered by the other partys insurance. I contacted the carrier for their recommended/preferred shops to try to help the process go smoothly. Crash Champions was one of the shops on their list, and their West Bend location was convenient for me, so I went there first. I didnt bother getting other estimates. My experience with Crash Champions was awesome from start to finish. Hoping not to need another collision repair in my future, but if I do, I would not hesitate to use Crash Champions in West Bend again.

St
Review №5

They fixed my truck from getting rear ended. They did a very good job of fixing it back up. The paint matched very well. They put decals on the back that were there before. I am pleased with the work that they did. They also had the Interior cleaned.

Br
Review №6

They did an excellent job repairing my vehicle from an auto accident. The staff was courteous and met my expectations. They are a great asset in West Bend and surrounding communities as a trusted body shop.

Mi
Review №7

Crash Champions recently repaired my F-150. From the beginning they had great communication, very flexible with my schedule, and went above my expectations. They worked as a team, I was extremely happy with the customer service. I added additional work and they were accommodating and finished everything on time. I would recommend to anyone looking for a high quality body shop. Thanks!

Mi
Review №8

We had storm damage to our car. They made dealing with our insurance a breeze. Our car was ready on time and looks great!

Kr
Review №9

I used to take my car to a dealership but not anymore. Crash Champions will definitely be my new shop for all my repair needs. Tony was amazing at explaining everything and kept me updated on the repairs. I highly recommend

Re
Review №10

I received excellent service from West Bend Crash Champion! My car looks awesome after the bumper was replaced. The crew at Crash were so friendly. I would definitely recommend Crash Champion.

Do
Review №11

Rear end collision, they checked supports and the battery. even cleaned the entire car. great place to deal with. very organized.

J.
Review №12

Highly recommended. I was kept informed of the repair status during the entire time my vehicle was in the shop. My service advisor (Dan E.) was VERY professional and answered every question I had about the entire repair process. I would definitely choose Crash Champions in the future for crash/accident repair work.

Pa
Review №13

Hit a deer - took my car to Crash Champions for repairs. Building very clean - people were professional and very friendly. Updates were given on progress. Picked up my car tonight - looks great! It was washed and they had cleaned the inside mats even. It also smelled great! They did a great job. I would highly recommend.

De
Review №14

Rose was very very detailed explained everything stayed in contact with me let me know almost daily what was going on and was very professional and help me out a lot

Je
Review №15

This company is amazing! Not only did they have great customer service but they got my repair done quickly! They also detailed my car before giving it back. Above and beyond!

ji
Review №16

Tony was outstanding, he promised a week and I had my car back. Thank you

Kr
Review №17

I recently had my car repaired here. The staff was very friendly, professional and helpful. They answered all my questions. I was updated frequently regarding the repairs on my car. My car looks great! Very happy with the repairs & my car was cleaned inside/out. Thank you. I was only without my car three days. Thank you for the superior service!!

Er
Review №18

I was recently in a fender bender and Crash Champions was recommended to me by my insurance company as they work with them for claims. There was a delay of one day and then their paint tech was in a car accident and injured his hand, delaying it by yet another day. Setbacks aside they had great communication, friendly and knowledgeable staff, and the car looked even better than before the accident.

Am
Review №19

Great service with a friendly staff. Dan was great with the estimate process and giving me updates on the parts for my vehicle. Once my vehicle was in their shop, the process was very quick. I received updates on my cars status and they got done faster than expected. The car looks great! Thanks Crash Champions!

Sc
Review №20

My first experience with Crash Champions was over the top! The friendly people, the quality of the work performed, the attention to detail, the updates on the repair, etc. We were very lucky to have Tony as our Service Advisor on our repair. I am sure that all the other Service Advisors are the same, Customer Focused! I will be customer for SURE in the future if needed!

Er
Review №21

AVOID!!!AVOID!!!AVOID!!! Went in to get an estimate for an insurance claim (keep in mind, I went to 2 different places before this place.) Had my bumper hit in a parking lot. First 2 places were nice and simple(took pictures, gave me quotes and options), then this place starts giving me BS saying its the paint failing and that it doesnt look like it was hit, or that not all the damage is due to being hit(because of a small scuff on the left corner of the bumper, witch both other places saw, yet didnt say anything about, because it isnt amln issue.) and that insurance might not cover everything( once again, the other 2 places had assured me that the whole bumper(cover) would be covered). Staff was very nice however, but the person i talked to seemed to have a slight (and by slight I mean 100% definitely had) I know everything ego. Wish the old place was still there. Went there expecting it to be Silver Springs. AVOID!!!AVOID!!!AVOID!!!

Ja
Review №22

I took my 2019 truck to get a fender repair and put on my running boards i talked to Dan and he was great to deal with. I got my truck back on time and it looked excellent!!! I would highly recommend them and i will be telling everyone !! Thanks Dan and crew !! Jay

Ji
Review №23

Unfortunately Ive had to use their services a few times over the years and keep returning because of the quality of their work. This time the damage was a bit more severe. They were very friendly, courteous, informative and detailed. I was kept informed of the progress of the repairs and my vehicle was completed sooner than expected. The repairs were excellent and beyond expectations. They even went as far to polish and wax my entire vehicle and took care of a few minor blemishes besides. Great folks from the front office to the professional craftsmen.

An
Review №24

Tony is amazing!!! We wont go anywhere else ever after the amazing service that Tony provided!!!

pa
Review №25

They did a great job on my truck. Very much appreciate working with Tony on my vehicle.Turned out greatThank you

Je
Review №26

Excellent job, great customer service, exceeded my expectations! Would highly recommend.

Br
Review №27

Professional and caring. Our vehicle looked amazing. Thanks Tony!

Ma
Review №28

All of the staff were wonderful from the moment I called them until I left with our car rental from Enterprise (across the street) Tony was amazing!

Jo
Review №29

The person that answered the phone was pleasant and cordial (Joey). He was very efficient at getting my car in the shop and started when I got there. He offered me something to drink while I waited. They even went past what I asked them to do after seeing some rust I didnt know about. The people in the office are very friendly. They did a great job and I was very pleased with the overall experience. Its always nice when I can do business with someone so close to home. This is a very well run business. Did I mention reasonable prices? Ill be back.

Mi
Review №30

They were very friendly and got me out asap for my estimate of my deer dammage.

Am
Review №31

HIGHLY RECOMMENDED!! They were great! They worked with me and my insurance company and enterprise. I hardly had to do a thing. They kept me updated and my car looked AMAZING after. They even cleaned the inside of my car. Cleanest its been in a while. A bit of a wait to get my car in, but WORTH IT!

Ja
Review №32

Beautiful workmanship and done on time.

Su
Review №33

Excellent ! Would HIGHLY recommend them!

Je
Review №34

Great service! Very nice people and did a great job fixing hail damage on a brand new truck! Will definitely go back.

Ly
Review №35

They were extremely helpful and made the entire claim process so easy. They kept me in the loop on the repair status and when my vehicle was done.

Mi
Review №36

Great experience everytime! Before and after it started calling itself crash champions collision!

Ku
Review №37

Great customer service from Joey! Had a hard time finding someone to fix my car doors where the latch mechanism failed.

ed
Review №38

Shotty workmanship on paint job

Je
Review №39

If you need autobody work done this is the place to get it done. Professional, Knowledgeable, and Friendly staff. They will fix it right the first time and stand behind their work. I have had multiple vehicles in their shop and they always come out looking like new!

Ro
Review №40

Amazing service so grateful I went yhere

Ch
Review №41

Very good service 👌

ke
Review №42

This company does great work and special Kudos to Dr. Dan!He pulled a rabbit out of the hat for me. I strongly recommend Silver Spring

Ge
Review №43

Excellent service and location.

Ka
Review №44

Very professional and thorough. Super friendly staff. I pick up my vehicle tomorrow but I am confident that everything will be done to a T.

mi
Review №45

Walked in for an estimate and no one even looked up to greet me or help me. I stood there for about 5 minutes and gentlemen in a ponytail said what do you need? I replied I needed an estimate, he looked at me and said you will have to come back we are busy now. Well, guess what. I did not go back. I went to Coachwork on Highway 33 towards Allenton, and received the best service and repair on my new car I have ever received. If you like to be treated well I would not go here.

Au
Review №46

Best place in town to take your vehicle. They are all very friendly and educated in their field of work. This is the only place I will take my car

El
Review №47

These guys get it right. A seamless customer experience and attention to detail. Like it never happened...

Ch
Review №48

They are professional and friendly. They also have Hertz and Enterprise Car Rentals that they work with for ease of mind. And the professional Awesome bodywork is A++++.

Eh
Review №49

They do great work and in a timely manner. Completely headache free service Dan is great!!

Ka
Review №50

Silver Spring Collision has worked on a few of our vehicles. World class service provided. Treated with respect and honesty. Would recommend them to family and friends.

Ka
Review №51

Great crew

Ja
Review №52

Very helpful directing me through the car repair process.

Ju
Review №53

Took my truck in to have damage looked at and find out when it could get fixed. Was greeted kind of coldly and had to make appointment to have truck looked at. It seems they don’t like Geico insurance and I feel I wasn’t treated very fairly. Guy looked at truck and complained the whole time about Geicos estimate. Had to wait for him to check on some parts and get back with me. After waiting almost two weeks I had to call them to be told that they don’t want to do repairs because Geico estimate is too low and Geico won’t pay the difference. That’s not what Geico said but whatever. Guy was rude from day one. Wouldn’t recommend this place if u have Geico insurance

Ro
Review №54

Very good service friendly workers and super fast service

Bo
Review №55

My daughter goes to college nearby. A friend noticed she had a low tire. Not only did they fill and check all of them, they waited until after they were closed for her because she had a class until 5. Thanks Mark and all the guys!

Cr
Review №56

I had a accident yesterday on my way to work. I stopped at Goffs in Pewaukee and had a estimate in 20 minutes. I like to shop locally to my home. So I stopped in Silver Spring to see if they wanted to look at my truck. I pulled up by the estimate door A car had just pulled out. I man came out and told me if I wanted a estimate I would have to make a appointment. He didnt even ask what I was there for. I guess they are so busy there they dont need the work. If you want someone to look at your car dont bother stopping in there. I drive a brand new GMC from Bob Fish! Like I said I TRY to shop local even though I work in the Milwaukee area. Service matters!

Je
Review №57

Busy signal for hours on Monday 9/21

Mi
Review №58

Best body shop around

Pa
Review №59

Had work here over the years. Work always quality - and lasts

an
Review №60

I brought my car here a couple times. Mark has always gone above and beyond to help me out.

Le
Review №61

Car looked brand new again!

Information
20 Photos
61 Comments
4.5 Rating
  • Address:3000 W Washington St, West Bend, WI 53095, United States
  • Site:https://crashchampions.com/west-bend-auto-body-shop/
  • Phone:+1 262-306-1900
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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