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Polaris of Waynesville
17444 Great Smoky Mountains Expy, Waynesville, NC 28786, United States
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Polaris of Waynesville
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Ge
Review №1

Great to do business with. When you go in, you deal directly with the owner, which I appreciate. We placed our order, and when it came in the owner was the one to take us through the operation of the UTV. No high pressure sales, and no attempt to sell us something we did not need. I highly recommend them.

Lo
Review №2

Had a wonderful experience at Polaris of Waynesville. The owner, Jesse was super knowledgable and helped us order our Polaris Ranger 1000. He was very helpful with the entire process. Would recommend this place to anyone looking for a Polaris.

CR
Review №3

The owner was a very nice gentleman & explained all the dos and donts of the vehicle I purchased

Ka
Review №4

We love our new 4 wheeler! Always wanted one. Glad we chose to get it here. Nice people, had a good, easy experience.

Gr
Review №5

Great experience purchasing my Polaris Ranger. Knowledgeable, and honest! Highly recommend.

Th
Review №6

Our experience with the owner, Jesse, was amazing. Even talking long distance he took care of helping us get exactly what we wanted. The communication was great and he kept us informed the entire time. We felt very confident and comfortable dealing with Jesse and making the right decision to purchase our new Utility Vehicle. Thank you Jesse

Ma
Review №7

I needed a new throttle body for my machine and told them to go ahead and service it. So the work performed was fine. They took a little while longer than I would have hoped but I can deal with that. The problem is They told me it would be around $900 and when I go to pick it up it jumped to over $1,500! The reason behind the $600 increase? They said it was tough to work on, small area to work in, bolts didnt want to come out/missing bolts. Correct me if Im wrong but isnt that what you do, work on small atv/utvs. What a rip off.

su
Review №8

The people at this polaris dealership were so incredibly helpful and patient. A mechanic walked me through my repair dilemma step by step. Not only did they help me with my order of parts which they mailed out to me, but guided me through the repair. John Satto

Su
Review №9

Awesome dealer, Jesse, very knowledgeable. Love our Ranger 500!

da
Review №10

Very nice people every time I go there. I just recently got two parts from there that I just knew they would have to be ordered but, I was wrong had them waiting for me. Thanks Guys you will always have my Business.

Lo
Review №11

Working with Jesse was one of the best customer service experiences weve ever had. First, the shop is neat, organized and very clean. He had the model 570 we were looking for and immediately answered the questions we had. I had an ATV for trade, Jesse offered a fair trade value and we made the deal quickly. The next day, when we dropped off the manual and extra key for the trade, Jesse spent time answering all the remaining questions I had about the new machine, which only affirmed his knowledge about the Polaris product. Great customer service, will return there exclusively for service and would recommend Jesse and his staff to anyone. Being a small business in a small mountain community, they are an undiscovered gem in the mountains.

Am
Review №12

Absolutely a joke.. we drove over an hour to purchase a 4 wheeler. Our younger child was with us, which has a small 4wheeler at home. This man just basically called us liars saying we were buying the 4wheeler for our younger son and he said he wasnt selling it to us and it wasnt worth losing his license for a $200 profit... which we all know is a joke. I will be calling Polaris headquarters on this dealership for the way this man treated us.

Bo
Review №13

Throughout the years I have purchased multiple Polaris machines from many different dealers throughout the Southeast but one has stood out above the others. That dealership is Polaris of Waynesville. They have always given me a square deal for what I have purchased and their service department is second to none. Knowledgeable and courteous with fair and reasonable pricing. Can’t ask for much more than that!

Ma
Review №14

Great place in mountains of WNC! They are very easy to work with and have great prices. The owner was very friendly & knowledgeable!

Br
Review №15

Exceptional service! Jesse is great so we had to come back and see him for a second time. Go see him for all your Polaris needs.

Je
Review №16

We just purchased a 2020 RZR Trail 900 Premium. We had been thinking about a Sportsman 570 2-Up ATV but, after discussing with Jesse, decided on the safer RZR. He took great care in explaining the differences, pointing out the RZRs functions, but not pushing us into a decision. The transaction itself was painless & efficient. We had some things added to the RZR before we picked it up, and the workmanship was superb. We HIGHLY recommend Polaris of Waynesville!!P.S. We just drove it for the first time today after the weather cleared. OMG ... what fun!!!

Ja
Review №17

Awesome service and a pleasure to deal with. And pricing is unbeatable. We definitely be buying again from Jesse.

Ja
Review №18

Great buying experience! Quick and easy - gave great tips and advice on the side by side we purchased. Saved a lot of money by not going to a larger dealership! Will be letting Jesse help us with all of our Polaris needs!

ro
Review №19

Jesse was super nice to do business withHe told us all we needed to know about the Ranger. He was very knowledgeable and gave us options to consider when buying and usingWe would highly recommend this business to others considering an ATV or UTV

Mo
Review №20

You need a Polaris? Come here. Friendly, knowledgeable folks. Saved over $1200 buying here compared to the dealer in Kodak, TN. Not as flashy, but I felt like they were welcoming.

An
Review №21

Jesse was FANTASTIC TODAY!!!

Mi
Review №22

Jesse and Byron are so helpful. My family stopped by not intending to buy, my wife drove a Ranger and fell in love with it. Jesse was not pushy at all and we left with a new machine! Great experience.

Li
Review №23

Great place! Great customer service fromEVERYONE there. This may be a small business but they have everything I need to maintain my Polaris. Helped me know what I needed to attach a winch and snowplow. Everything went smoothly, saved money and stayed close to home! The extra bonus was being able to rent a trailer from them to haul it back and forth. 5 stars!!

jo
Review №24

Great place to get an atv or utv

Ma
Review №25

Jesse the owner is a straight up honest guy. The whole staff is friendly and knowledgeable. Im a very informed consumer and Jesse never tries to tell me something thats not true nor sale me something I dont want. Jesse can get you what you want and for the best price. When you make a deal with him your done, no need to go through a sales manager like other places where all the trickery begins. Just a great buying experience!

He
Review №26

Jesse was very helpful and honest. We highly recommend!

Er
Review №27

Jesse has more parts in stock than any dealer I have dealt with. If he doesnt have it he gets it Pronto. I have been nothing but satisfied with any and all dealings with this business.

Iv
Review №28

They staff and owners are very friendly and helpful. We have been getting service from them for years. Want a Polaris look no further. Go here

Ti
Review №29

Jesse will work with you to put the ride you need In your hands. Very friendly atmosphere with loads of equipment, parts, and of course your machine. Highly recommend!!!

Mi
Review №30

Good selection

Ke
Review №31

Awesome place and lots of choices to pick from. Came here to find my son ATV and we did just that. The staff and owner were so friendly and helpful. Made my shopping experience amazing. If you’re looking to buy an ATV I highly recommend you look at this place for. If you’re looking to buy an ATV I highly recommend you look at this place first. You won’t wanna go anywhere else.

El
Review №32

Friendly, honest, absolutely no hassle. Knowledgeable and best prices around! Easiest purchase we’ve had in a long time! Will definitely do business here again in the future!

Sc
Review №33

Jesse was great to work with! If you are in the market for a UTV/ATV, I would highly recommend Polaris of Waynesville!

Ge
Review №34

This entire transaction was a delight. Jesse, the owner, was extremely knowlegable and Professional. I would business with him any time again.

Li
Review №35

Very nice owner/ manager. mechanics on duty are knowledgeable,and quick to be of help.hopefully wont need repairs done anytime soon,but if we do, this will be the place we go!

Je
Review №36

Very satisfied with service! Jesse knows his stuff! Highly recommend.

De
Review №37

Just bought a special edition 570 ATV. No pressure, no fees, got the rebate and it was an easy way to buy. Better than going into the big dealerships and having salesman hound you. They all charge bogus fees. Happy with my purchase and the customer service.

sa
Review №38

Best deal around. Very honest. No hassle

De
Review №39

Jesse made everything go smooth and didnt take forever and was very nice. He didnt even charge extra fees!!

Ke
Review №40

I have known Jesse for many years. He is a fantastic person to do business with. I highly recommend him. His kindness and integrity are unforgettable.

al
Review №41

We bought a used four wheeler here. its an awesome ride. fair price. very nice man sold it to us

Ji
Review №42

Great service from owner/ salesman !! Was very helpful and knowledgeable about the machines, and has a very friendly staff!

Ke
Review №43

I took my ATV in for its first service.. Jesse took me in right away.. Prompt, courteous along with fair prices..

Sa
Review №44

Great products a lot more parts and accessories in stock than I expected. Pricing is definitely fair and no hidden fees. A good local small business.

c.
Review №45

Great place to buy your first or next Polaris. Super knowledgeable owner, can get you anything if they dont have it. Great financing available.

Ca
Review №46

We bought our Polaris Ranger 4 seater here 2 years ago and we have received excellent service ever since. Whenever we come into the store Jesse is always very polite and very personable. I cant recommend this place enough. If youre considering buying a UTV I highly recommend you shop here. You wont be disappointed!

Br
Review №47

Awesome experience very nice and friendly service. Jesse was very friendly and helpful

Ze
Review №48

Jesse and his crew are always friendly and courteous. They provide top notch service and always take the time to answer questions.

Ki
Review №49

Owner is nice, gave me a good deal (far as I know) lol I would definitely do business there again

Ci
Review №50

Jesse was extremely knowledgeable of all the products he sales; not just the UTV’s. He was easy to work with and made the purchasing process enjoyable.

Ba
Review №51

Great place to buy your next machine or have one serviced! Best customer service experience EVER!

Ki
Review №52

It was fun to deal with him, very comical! We had a good experience!

No
Review №53

Fast friendly and easy always good business

Le
Review №54

He was very helpful and helped me get what I wanted!!

Br
Review №55

I would recommend this place to anyone that is looking for a new ATV or side x side.

Ga
Review №56

Very friendly, and fair. Not pushy but definitely knows his stuff!

Do
Review №57

Wonderful buying experience!!!! Staff is super friendly and knowledgeable!!!!!

Br
Review №58

Excellent service and friendly people.

Ch
Review №59

Wonderful owner, very knowledgeable with great prices! Would highly recommend!

Co
Review №60

Best price in NC easy to deal with great people

An
Review №61

I was looking for a part for my bike and they went out of there way to try to find me one even if it wasnt at there shop .good people Ill be going there for all my stuff

ra
Review №62

Jessie is wonderful. Everyone is happy and helpful.

Mi
Review №63

The owner is very nice, service is great!

Ti
Review №64

Good food. Very close seating...felt sqeezed in...crouded. Good wait staff.

Te
Review №65

Jesse is always very helpful and a pleasure to deal with!

Ri
Review №66

This dealership has it all, products, service, competence, years in business. Will buy my machine here.

Ju
Review №67

Jesse and Byron were very kind and very helpful!!! I recommend getting what you need from these guys!!!!

jo
Review №68

Best dealer in WNC

Je
Review №69

Great price and customer satisfaction; also no hidden charges like Gainesville motorsports!!!

Th
Review №70

Want a quality machine with pro service? This is the place! Go see Jesse. I picked out my machine and in less than 30 minutes it was mine.

To
Review №71

Great, Jessie was very helpful with my atv. Thanks again!!!!!!

Ch
Review №72

A little reluctant to help a costumer

So
Review №73

Great customer service, very friendly and informative staff Thanks!!!

Fr
Review №74

Great prices & Friendly manager

Mi
Review №75

Great team pleasure to deal with

Th
Review №76

Not much inventory

El
Review №77

Great Same-day service. with a smile.

J
Review №78

Great service and nice employees

ga
Review №79

The best

Bi
Review №80

Great service

Information
15 Photos
80 Comments
4.9 Rating
  • Address:17444 Great Smoky Mountains Expy, Waynesville, NC 28786, United States
  • Site:http://polarisofwaynesville.com/
  • Phone:+1 828-456-1980
Categories
  • ATV dealer
  • ATV repair shop
  • Hunting and fishing store
  • Motorcycle parts store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–2PM
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible parking lot:No
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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