Liked them so much we went back the next day and bought another one. Joe Romero (sales) and John Coppock (finance) are a absolutely amazing team. Joe worked hard to find exactly what I wanted and, my wife was so impressed she picked one the very next day. John really new how to explain the numbers and, work a great deal. We couldn’t say a bad thing about these two.

Casey Gonzales was absolutely amazing! We were pushed off by a local dealership and decided to try a reference from a friend...which was the best decision we ever made! We had everything lined up, agreed upon, and closed on a brand new Explorer in about 48 hours from start to finish. Even though its over an hour to get here, the drive is worth it and well definitely be coming back!

The service department at Waxahachie Ford is top notch. Service manager Jacob Street will personally see to all details so you can rest easy. Because of national events, there may be a backlog. Be patient; this is the place to go.

The team was very helpful. There was an addition issue discovered after an initial fix. The team worked with my insurance company to get the issue resolved quickly with no cost to me. Great and suportive team!Go check them out! Their inventory of vehicles is very nice!

Wonderful place to do business. My 5th truck purchase from them in the last 10 years. Justin and Matt are the BEST I have ever had the pleasure of dealing with. They just make it always happen.

This service team is top-notch! I drive from another city just to have this crew take care of my truck. The waiting room is comfortable, has plenty of plugs, and space enough to work remotely while I wait. The snack bar and the hot popcorn is a plus too 😁

I have had Waxahachie Ford Service working on a used truck I purchased that needed some TLC. Their service department staff was very professional and kept me posted on the work. Shout out to Antonio and Stan for their quality service. Will be returning there for all my vehicle service needs.

Great overall experience. Tyler, our salesman was easy to work with and accommodating with our needs. The sales manager and F&I were equally pleasant to work with.

Charlie did a great job of keeping me informed on my vehicle. My wife is very happy with the work. We will be back.

I only recommend working with the Ford Service rep, Antonio. The first time my vehicle went in I was assigned a different rep who didnt bother to call with any updates and when i called after 1 week, he couldnt even tell me what the tech was doing to my vehicle. The second time I went in, Antonio helped me and was friendly, polite and just seemed to not hate his job and was willing to help.

My service advisor, Eric was great to deal with. Good communication. There were delays with getting my vehicle serviced due to short staff the day of and there happened to be a power outage at the dealership that dragged things out a little longer, not that Waxahachie Ford had any control over that issue. I was given a ride home and Eric brought my car to my house later that evening. He was very helpful during a frustrating situation. The only critique I have is that you can’t get an appointment to have your car serviced like the other dealerships on the same property and part of the the same auto group. This can make for drawn out wait times to get your vehicle back if you can’t get it there early enough in the day.

Over I love coming to you all. Only thing I would say is if you all are going to let us set appointments then you should let us go by that. I found even though I set an appointment that it’s still first come first serve. That’s wrong on so many leaves Especially when I have to drive over an hour to you all because the other Ford place won’t live up to the same benefits I get through you all. If I have to drive this far and don’t get to get in an out on an appointment I picked and was approved on, then you are lying to your Customers. FYI!

I had an oil change on a Friday quoted for $39.99 plus a tire rotation, balance (another $39.99) and an alignment for $99.99. Got there to be told my total was $225. Um, no. THEN woke up Monday to low tire light. Went to Discount Tire to find 3 of my 4 tires overinflated to 42, and 1 underinflated to 26! Do better Waxahachie Ford!!

Vehicle was taken in a week ago Tuesday, was picked up on Nov 3rd. Was very disappointed because I was told I would be text for updates on my vehicle. I only receive the initially text regarding the drop off. I called for update, and drove out on Monday (Nov 1st)to get an update, then finally received a called Nov 2 @6:36pm saying veh will be ready Wed, Nov 3.I wasnt pleased because they failed to keep me informed. Thank God my truck was still under warranty. Had grass in the truck when I picked it up, so I was not pleased, could have vacuum the grass. I must say I had better customer service with my prior vehicle (different maker)then at this Waxahachie facility.In search of a facility to have my vehicle service by Ford. Unsure about Waxahachie Ford.

Awesome place have treated me really good and been buying trucks and cars since 2017 Justin has always been there to answer any questions I have. That being said will keep going back and Cameron at the lift department has done a great job on all my trucks with the perfect fit every time couldn’t be happier. Thanks guys.

This place sells you used vehicles that are not safe. And make you pay for them anyway. You take your life in your hands if you buy one of their used vehicles. And they always make sure you owe more than you thought, watch out for things they pass over. Or you can have a $15,600.00 paperweight like me. I drove it a whole 15 minutes.

Orlando always does an excellent job of making the car buying process as smooth and stress free as possible. Very satisfied with my new Explorer.

I enjoy coming to this every time for my oil change. The staff is great and the facilities are very pleasant to be in. Stanley always takes care of the management of my service and I cannot overlook this guys thoroughness, attention to detail and customer services skills. Great individual and apart of a great team.

I highly recommend Waxahachie Ford if you need to have service done on your vehicle. I brought my car in because the check engine light came on and one of the door latches broke (which was covered under Ford’s open recall). I didn’t feel pressured into having unnecessary or extra work done. Antonio went above and beyond to make getting my car repaired as stress free as possible. Everyone I spoke with was kind and helpful. If I need any other service done on my car, I’ll definitely be coming back to this location.

Amazing service! Very fast turn around time on my truck!! Stanley is awesome!

Had to get my truck, Waylons oil changed. Super helpful folks here. Not to mention the sales team is so kind. Really recommend all of Waxahachie Ford to anyone.

Well I took it in for a recall and they did the work and they got the truck back to me very quickly. But as I was driving down the road I went to mash on the brakes and they had left a bunch of wires hanging down from under my dash, one which wrapped around my foot and kept me from hitting the break and being able to stop. Had I not been able to think quickly on my feet (no pun intended), I would have rear ended the car in front of me. The next day I got the flu and I haven’t been able to take the truck back to get it fixed yet. I’m sure they will take care of it but it should not have happened in the first place.

This review is only in regards to the collision center and service I received in having a vehicle repaired this last month.... The front driver side and front bumper had to be repaired and the reps were responsive and the repair was done promptly. However, in driving home at night all lights on my vehicle cut off, while on the highway! After having a the work checked at another service center, this is how shotty the repairs were done to my car. This is not quality work at all!!! I have never in my life been more disappointed by work done that could have cost myself, my wife, or even my newborn sons life because they wanted to cut corners.I cannot stress how livid I am by the work done, and will never recommend or do business with Waxahachie Ford again! If you value your life and need repairs done, save you stress and money and go find business somewhere else.

When I walked into showroom there wer at least 10 staff mulling around, some sitting at their desks munching on a hamburger lunch at 2:15pm. My husband had to walk across showroom to ask about a specific car we wanted. The person pointed where it was in the parking lot. We went to the car by ourselves and were ready to start negotiations, stood around the car hoping some one of those 10+ people might come out and check.on us. Nope.We walked away. Will find that car with another dealer and buy it from someone who cares about customer service.

Service good, but for the second time rotating tires failed to correct front and rear tire pressures. They are 20 PSI different on my F350. This causes the low pressure alarm to sound and unsafe condition. Then I have come home and correct tire pressure 60 frt. and 80 rear- 25 minutes I should have to spend. Also, I do not like no appointment for oil change, waited 2 hours.

If you are semi intelligent this is not the place for you. They are looking for people that they can make the most money on. Add ons and markups are their specialty. Go to a Ford dealer that will treat you fair. As soon as they found out that I wasnt willing to be ripped off the negations were ended by the manager. Gave me one offer (terrible deal) and when I countered they said no and that was it. I recommend Stanley Ford. I got the exact same car and saved on the price of the car, better interest rate, better trade in value, and lastly no ridiculous fees.

Eric and the service department team were fabulous. Kept me in the loop every step of the way and got my truck fixed quickly.

Waxahachie Ford is a place that does their best to please the customer even in the midst of this pandemic with shortage of help. After picking up my vehicle from completion of service, I was very well please with the results. My vehicle was also detailed and full of fuel. May the God of Abraham, Isaac and Jacob bless this establishment and the kind hearted people that works there!!

Highly recommend it.Everybody was very nice and super friendly.

Bad experience dealing with outside financing here. Their internal rates were two times higher than the rates I had ready since day one. Tried to lock me down for those higher rates on the basis of convenience. Was put through a lot of hoops

I stopped by for an oil change. I was told it would take 1 1/2 - 2 hours. After around 2 hours, I inquired how much longer it would take, and I was told it would take another 2 hours. I got my car and left. The staff were polite and kind, but the service was not good. I have never had to wait 4 hours to get an oil change. I would not recommend this dealers service dept.

This is my 2nd time to use Waxahachie Ford. They did fix the issue with my truck. Also, I wanted a new key fob that they forgot about. I would give 4 stars if they ever communicated anything. You have to call repeatedly to find out when your vehicle will be done. No one ever called me.

My salesperson, Errick Todd, was excellent. He worked to get me the deal I wanted. Also, I appreciated the sales manager who was not at all high pressure. Errick did everything I asked him to expedite the signing of final documents and drive the car off the lot when we were finished. I will definitely return to Waxahachie Ford when it’s time for a new pickup.

Great dealership and great staff. Coleton worked his tail off to get us a great deal!

First and last time I go here. Went in for a simple oil change and tire rotation. Took almost 4 hours out of my day just to leave frustrated and disappointed. I was watching the tech do the oil change on my truck but never did the tire rotation. I had to tell the advisor myself when they were already charging me for the service, that the tech never rotated the tires. After they confirmed with the tech that he didn’t do the complete service I had to wait another 20 minutes to get them to finally do their job right. What if I would’ve just waited in the waiting area and not seen what was going on? Then after they pull the truck around for the second time I finally pay and go on my way. Then I decided to look at my invoice, and they billed me out with oil grade 5w20. My truck takes 5w30, says it right on the oil cap. So here I go again back to the dealership and they tell me that’s how they bill it out. Which makes no sense at all. If it says 5w30 you bill out 5w30 not a totally different grade. So I tell them prove to me there is 5w30 in there, drain it all out and fill it with the correct grade. They did just that right after. If you want to avoid a headache, just stay awayfrom this store.

As has been the case since purchasing my 2017 King Ranch, I am pleased with the service and personal interaction with everyone Ive seen. I would recommend Waxahachie Ford to friends and family based on my experience there.

The Ford Waxahachie dealership is in a league of its own! The most honest group of service center I have ever witnessed. Great bunch of people and worth giving them a shot for sales and service needs!

My experience with Waxahachie Ford was great. Antonio handled every detail and was extremely accommodating. I highly recommend their service department.

Polite, knowledgeable, and very helpful. Kept me updated on progress throughout the day

They do a great job. Better get there early. They are always busy.

The only reason I am giving this review a 5 star is because of the gentleman who checked me out after my oil change, his name was Charlie Lewis. He was so helpful and so caring and treated me like a true customer. But, let me share my experience, I got there at 7 AM and checked in with a man by the name of Stanley. He was very rude in just about any way that he could be. I’ve had him before and I swore I would never use him again but I was next in line and he was the next technician in line. I picked my vehicle up around 11:15 AM after dropping it off at 7am, after being told it would be ready in an hour and a half. And let me add, the wait was not a problem because I dropped off my vehicle, the problem was the rudeness I experienced with Stanley and him never contacting me that my vehicle was ready. So since I never received a call that my vehicle was ready, I tried to call Into the office, well, that was just another nightmare. I kept getting put on hold and could not get anyone to answer, just so I could find out if my car was ready. I expressed my frustration to Charlie, And he was very kind to take care of me. So, if I was rating Stanley, he wouldn’t even get 1 star, but Charlie, he took care of business, and he was kind enough to apologize for any inconvenience. And, I am not one to give a bad review on anyone, but after 2 incidents with this Stanley man, and both being negative, I decided to put my comments out here. I have never had any bad visits with Waxahachie Autoplex, except for these 2 times, so overall, they are a good place to do business, they just need to handle their customer complaints and fix the issues.

Jason did a great job taking care of my rear brake job on my 2019 Ford Transit Cargo Van! My overall experience at Waxahachie Ford is always top notch!

Excellent salesmanship shown by Casey. He was able to get me the deal I wanted without a bunch of back and forth. Signing tool less than 15 minutes to complete. Will definitely shop here in the future.

Excellent dealership and sales. They went out of their way to make a new car purchase easy. Fredo Estrada provided world class assistance during the sale

Jason was super sweet and helpful. Always glad to get good customer service as a single female on my car. I always dread getting any thing done with my car, but Jason made me feel comfortable, definitely will be going to him in the future

Waxahachie Ford is great. Very helpful in making service appointment promptly and our service manager Antonio was awesome! He was professional and made sure our car was ready the same afternoon we brought it in! He even had my Buick inspected!!! Right then! Was very pleased with the service Antonio and Waxahachie Ford provided!!!

Great experience!!! Stanley was very nice and professional. He answered any questions I had and was willing to even look to see if there was a recall on my issue. Communication was great!!!!

Very professional and friendly. My service advisor, Stanley was wonderful!! He kept me informed about the work that needed to be done on my truck and gave me an accurate timeline. Great customer service!!

Great experience. Eric took care of our car and it is working perfectly. This is my go-to place for my Ford!

Worst service I have ever experienced. A safety recall was the repair. A few days after dropping it off I contacted the SA Charly He said parts are here but my technicians are not. Two and a half weeks later after trying multiple times to contact someone there I eventually had to drive there to find out what was going on. That’s when he told me the parts are NOT here and that they are on back order. I grabbed my keys and took it to a more reputable dealer.

Awesome service by Antonio at Waxahachie Ford!! Very happy with how quickly my car was repaired. Drop off and pickup was quick, efficient, and hassle-free.

We have always received great service and attention here. The service writer we work with is Stanley. He is top notch. Always keeps us informed.

In transit yesterday with my RV I blew a turbo hose and crippled it into the Ford Dealer. I was greeted immediately by Charlie Lewis . He knew exactly what I needed, even called the parts Department to secure the hose I needed and had his technician, Bradley (?) right on my issue and out within 45 minutes. Wow what awesome service, attitude and professionalism they both showed me. I am a retired Ford Service Director for many years and trust me this kind of service exceeds most of what I have witnessed in my career. My thanks to the management for their ongoing training and achievements.👍

Antonio in the service department made my experience beyond wonderful!! Will definitely be back for anything we need in the future.

Amazing dealership, great staff, awesome service. They really care about customer satisfaction.

(0 stars) I made an appointment To drop off my 2016 Ford F350 super duty King ranch At Waxahachie Ford Reasoning front end wobbles like an earthquake. Service writer tells me he will contact me the next day with their findings did not happen. I called them and they told me that is the service writer gave my (gas) operated truck to the (Diesel Technician ) delayed the findings of my vehicle. I understand gas and diesel are too different components but neither one determines the problem Im having with my vehicle shaken like an earthquake. 3 days and my vehicle still had not been looked at. 3 times I have been to this location and left unhappy. I brought my vehicle home and Google the problem Im having it turns out its called the deaf wobble. 2019 a lawsuit was filed against ford for this reason. Is this something Ford will be fixing on a recall. To be technical about a technician It should have been someone that works on fronends.

Service manager Jacob told me parts would arrive in the morning and asked requested I bring my truck in for a faulty airbag replacement that afternoon. As requested brought my truck that afternoon. Service team took my keys, checked me in and took my truck into the shop. After an hour and thirty minutes had passed I noticed the car porter driving my truck back to the front. I assumed my truck was ready but I was wrong. When asked, the car porter tells me the part for my truck had not arrived. You would think the service desk would have told me the parts were not there prior to me driving to the dealership and definitely before wasting an hour and thirty minutes of my time. Whats really irritating is I only dealt with the service manager. If you get this type of treatment from management imagine how his staff treats customers. Youve been warned.

Great experience. I was kept informed of every step. Great communication and service

I spent over 4 hrs. waiting to get some stuff fixed on my vehicle at Ford dealership in Waxahachie Texas. Antonio Galindo was very rude and disrespectful. Orlando Martinez didn’t even answer my calls or texts. I even had to speak with the sales manager and service manager to finally after 2 months get part of the promised job done. I still need to go back to get the rest of the job done tomorrow. And still have to wait for I don’t know how much more time on the agency to fix some paper work to get the sunroof fixed. I have had the worst experience in my whole life at this dealership. (Ford in Waxahachie Texas)

This was my first time in, to the Waxahachie Ford service center. I told them I needed some warranty work and a service. They didn’t try to up-sale me. I was in at 12:30 and done the same day. I will do future business here.

We had to get state inspection for two vehicles and a motorcycle as we just moved in from California. Our service adviser Jason was awesome and got the vehicles inspected quickly. Would go there again for service

As a female customer I typically loathe having to car dealership and/or repairs. Its a thing. But Antonio Galindo is the real deal -- honest, professional and reliable. If for no other reason, theres the reason to go to Waxahachie Fords Service and Repair.

Completely satisfied with my service in purchasing a new 2021 Bronco Sport

I always get great service here. They never make me feel pushed to buy or replace anything. They also reminded me to change my tires before a long road trip.

I give Jason 5 Starr as he took care of me from the time I got there until I left. I would definitely bring my car back next time for the rest of the work that needs to be done. I think Jason and the mechanic they did a great job on my car.Teresa Knox

Fernando was the best part of the buying experience. I still think all dealerships have a ways to go to advance the buying experience and make it less painful. I know I didn’t walk away with some stellar deal but unfortunately I think the state of the car manufacturing process is being used in dealerships favor. I needed a car at the worst time possible and I am glad I got to buy it from Fernando.

Great customer service. This was a major repair and David communicated with me throughout the process which made things alot more reassuring for me. Excellent job 👍. I will most likely take my vehicle there for all my maintenance needs.

Jason in service took great care of us on both of our Ford vehicles.Definitely coming back, and surely asking for Jason in service.

The worst costumer service. Nobody in there cares after you sign the papers for your vehicle. If you call you transferred several times just for someone to hang up on you. Nobody returns phone calls when you leave a voicemail. You make an appointment to have your vehicle serviced and they take forever. 4 hours just for an oil change, with an appointment. I complained, and was told to forget about making appointments. That is best to just be one of the very first people at the door when they open. The vehicles have a ton of issues from the manufacturers and they don’t even want to take care of it. Always blaming others. This dealership is the worst. Every time I’m there, I see another costumer upset at how bad they are. Never buying another vehicle from them and I’ll make sure to never refer anyone to them.

Complimentary maintenance came with my Ford Explorer Hybrid and this visit was for the 1 year review and maintenance. They rebooted something in the onboard computer to correct a “cannot connect to Ford Pass message I was getting”, changed the oil, checked all the systems. No charge and no problems to address.

They took good care of me for being a weekend. Got the job done in a timely manner. They also put me in a rental so I could still get around while they could get the job done. Eric was a cool service adviser, very helpful as well.Thank Waxahachie Ford

My service manager, Jason, was awesome! He kept me updated with the status of my car, and he was super courteous and professional.

Needed the clutch/transmission looked at on my boyfriends 2015 Focus due to shuddering. I had a week until I started back at work and we were hoping to get it done before then so we didnt have to share my car.I called five other dealerships in the area and they were all backed up from three days up to ten weeks!I called Waxahachie and they said they could get it in same day! So I took it in and they said they were going to keep it overnight and see if Ford would cover the work under warranty (the car is still under 44,000 miles despite its age). Sure enough, Charlie called me the next day and said that, not only did Ford cover the repair but that the technician already had the work done and the car was ready for pick-up!Excellent job! The car runs perfectly now and Im so thankful I came here!

I was extremely happy with the quality of service I received. My service advisor was Mr. Jason and he provided excellent customer service. He kept me updated on the status of my vehicle.

Dropped it off for recalls and Antonio was very nice. Texted me updates and was helpful.

Had my mustang at another shop that did a terrible job on alignment . Brought it to Waxahachie Ford and Javier P (1285) took excellent care of me and my stang. They have 1st class advisers and equipment. Thank you guys so much!

I bought a truck from the used side of this dealership in April. My wife and I were pre-approved through Capital One. This dealer is a preferred dealership with Capital One. On several occasions I clarified that I did not want our credit run through any other finance companies. I was assured by our sales person E. Williams that it wouldn’t be. I was at the dealership and my wife was at home. He told me my wife would have to submit everything on their website so he could print it off for the finance department. I again clarified that her credit would not be pulled for any other finance company and was assured in no uncertain terms it wouldn’t be. When we checked our report it immediately showed that they ran her through another company but not mine. When confronted they really had no excuse and honestly didn’t apologize or offer any compensation like to replace the missing second key to the truck I bought…… 7 weeks later I also still had not received my tags and the temp tag was expired. I called and spoke to the person who handles registrations and titles. She said she would take a look. She informed me that the bank had never sent them the title, so she would need to make some calls and call me back which she never did. The next day I called and she let me know the title was lost and they would need to file for a lost title!!!! This would literally never have even been found out had I not called in multiple times. Here we are half way through July and I finally have my tags after at least 10 calls. Oh I didn’t mention they said they would send me an updated temp tag via email which they never did. This place is unprofessional, not thorough, and all around garbage in my opinion! If they had the last truck in Texas I’d drive to Louisiana to buy first!

Antonio took care of my truck like it was his own. He recognized an issue and fixed it all while keeping me in the loop. He is my go to for whatever my truck needs.

Waxahachie Ford did a great job on repairing my car amd performing services. Jason was a great representative for the company. He ensured that that I was taken care of and that all of the work was done in a timely manner and efficient manner. He kept me up to date about each and every repair and explained what each repair entailed. My experience with Jason and Waxahachie Fords service department was excelent.

Had a great experience. My salesman Scott SmithWent above and beyond helping me.

Waxahachie Ford provided outstanding service. I needed to have my normal oil change and tire rotation. I went by another Ford Dealership and they stated that I wouldnt be able to get in until a week later. I contacted Waxahachie Ford and they stated they had a few walk-in times available and to stop by. I brought my vehicle in and they initially stated that it would be an hour to an hour and a half. I told them that was fine. I waited at the dealership and checked out the new 2021s and within 30 minutes I received a call that my vehicle service was finished and ready for me to pick up! Shout out to Antonio (Service Dept), he provided outstanding and professional service. I will definitely be taking my vehicle back to Waxahachie Ford for my next service, even if it is a little further out of my way!

Great customer service & friendly staff! Highly recommend.

On vacation and minor issue with our vehicle. Service Advisor got us right in and out within two hours. Our first visit at this dealership. Very friendly environment. Hope not to have to visit again but if we do our expectations will be met. Highly recommend this dealership service department.

Scott was beyond excellent, we already knew the vehicle specs and info and had one previously, we just said get the paperwork started! It was the easiest car buying experience ever.

I contacted Waxahachie Ford a couple of times regarding a recall. Somehow my VIN was entered incorrectly and they told me my vehicle did not have a recall. Finally a customer service rep from Waxahachie Ford corrected my VIN and I made an appointment to fix the truck. Service was fantastic! Oil change prices are good and the wash always needed. Thanks!

Made appointment for Monday August 30 at 0730 for blue smoke on startup, I was told the diagnostics would take 1-2 days. On Thursday I still had heard nothing about the status of my truck, so I called and had to leave a call back request, two hours later I called back and had to leave a second call back request. Finally an hour later Eric called me and said my truck hadn’t even been looked at, but that it was second in line to be looked at that day and said he would call me when he knew more. Eric did call me back and state that the tech noticed the blue smoke and a bit of misfire and his diagnostic showed low pressure in one of the injectors, but he had to stop testing because it was late in the day and would continue on Tuesday after Labor Day.Recieved call Tuesday from Eric saying my truck was ready saying they found no issues!??? Really, went from definite blue smoke and misfire and low injector pressure to no problems. You had my truck for 8 days at one point telling me, yes blue smoke, diagnostics show low pressure in an injector and slight hesitation to no problem found. Come on really?

Great service department. I bought a new Expedition Max 2022 in December at a dealership in Oklahoma, and chose Waxahachie Ford for my service. Ive used them twice and both times received excellent service.Highly recommend

Scott Smith is the man at Waxahachie auto plex my new truck deal was to easy only took 3 hours from start to finish!!

Stanley was very kind and kept me updated with what was going on. He helped get my SUV fixed and back to me faster than expected. Ask for Stanley :)

I drove 5 hours just to buy from this dealer without any previous business ever being made. Orlando Martinez was super attentive and made the process incredibly smooth. I will recommend this place to all my friends and we will be making future purchases from here on. Thank you Orlando!

Scott Smith was a great salesman to deal with. He made buying a vehicle seamless and easy. I highly recommend seeing Scott if you are in the market for a new car!

I wish it would allow less then 1 star, I took my truck in to be repair after letting it sit and rot for months they didn’t have the common courtesy to replace the battery I purchased from them without voiding my warranty. On top of that issue I’ve never met a more rude person then Charlie and after numerous complaints the sorry manager refused to talk to me. The experiences I’ve had with this place is so bad not only will I never come here again I will never buy another Ford just due to the fact they allow they’re employees treat customers this way. Chevy or dodge or Nissan it is. Ford has lost a customer.

A great job was done, however I requested a state inspection to be done while in the shop. Was told they would do this. A few days after picking up car, grabbed paperwork to get the registration done & guess what…… no state inspection done. Quite disappointed in not getting the service requested. Will have to make a trip to somewhere else to get this done.

Service was excellent. I was greeted right away when I arrived, service (oil change) was quick and everyone there was friendly and helpful.

Eric did a great job managing my expectations. Work was completed in a timely manner.

I couldn’t believe my ears when my service advisor said they would come pick up my car, take it for the oil change & tire rotation and return it to me at work! They did it in all in just a few hours! Wow! Thank you so much!

Great job done in timely manner! Jason was great! He kept us informed and was very knowledgeable!

Great service, friendly staff. Jason in particular was very helpful and !

We will never purchase a car with your dealership again. All you cared about was selling a car. No matter the situation you placed the buyer in.

My vehicle had a flat and as I was pulling into the service area the service team had my tire off and had already started looking for a tire. I have performance tires and non were in stock the service team tracked performance rated tires for my car and sent someone to get them. The service department had me in and out very quickly and I was extremely impressed.