Great service and the person at the store was able to swap out my battery quickly without any issues.

I was able to get in last minute. The staff is friendly and semi knowledgeable. If you are in a pickle and need your screen fixed on your phone if they have the part they will do it. A little pricey for the knowledge they have but still a good place.

Fast and friendly service. Had an IPhone battery changed and did a great job.

I went there thinking i needed a new battery for my key fob they tested it & found out i didnt i appreciate their honesty

I came in looking for a new marine battery. Instead of taking advantage of me they offered to see if my battery could a hold charge. Saved me time and money. Has my business moving forward.

Very knowledgeable and professional. Sales and services a person needs. They are not blowing smoke with their adds.

I called last weekend to get price quotes for golf cart batteries. The CSRs were Dakota and Branson, two young men who did a great job helping me find, compare, and purchase new batteries. They helped unloaded the old, and load the new batteries in the truck. Six very heavy batteries. Thank you boys, Very pleased with your service that day.

Ensure you have the price worked out before taking any time out of your day. I was told a price on the phone and upon arriving the price went way up. I told the guy I was told a different price by another gentlemen, and he was very rude. The guy on the phone was nice, he told me it was $70 for a new battery and if the back glass was broken beyond use they would replace the glass for the cost of the glass. When I got to the store I than talk to a different guy who Im guessing runs the store, he tries telling me a replacement back glass for a s7 was $80, waited to see if I would take the bait, and than said but well do it for $40. I checked their website when I got home and its $50 for a back glass replacement. When I told him that the other guy said it would be replaced at cost, he smirked and said that he was the one I talked to on the phone, in which I replied, not you but the guy I talked to on the phone yesterday. He could care less, so I walked away and told him they should get their act together. He snapped at me that they cant work for free. I said well of course not, but you need to have the prices right and tell the customer accurate info before they make a long drive and take off work to get to you. I also said it makes sense a glass replacement would be at cost seeing as how they are already charging for labor to remove and reinstall the glass, but He didnt care at all, no honoring their word. Im glad he showed their companies colors, Im sure they wont honor their warranties either. I even asked who the guy I talked to on the phone was and he gave no reply. They clearly have too much business and dont worry about losing customers.

The two young men who helped me get my battery out went above and beyond. The screw on the bottom of the battery room release what is stripped. We tried cutting around it with an exacto knife, a chisel, a wide screwdriver and then broke out the cordless drill. I was finally able to Chisel away enough of the bottom piece for them to get it out. It wasnt their fault it just happened good job guys!

The woman there is very helpful and tried to help me as much as possible, compared to the manager they just told me to wait until the tech guy calls me back, been waiting for 7 hours already and still no call, unbelievable.

Very helpful. Knew the product and was very curteous. Helped carry items to my vehicle.

Very helpful in finding what I needed.. I will definitely go back there.

I always believe there is room for improvement no matter who it is. 9 is the highest I can give. Batts Plus has treated me excellent throught he years and I will gladly keep doing business with them.

Always have what you need at fair prices!

Great friendly staff. Excellent product.

Ive been here everytime my phone has been broken. Every time I come in, the employees are just... AMAZING. They are super friendly. Its very pricey but the employees definitely make up for it.

The crew at the Wausau store were friendly, knowledgeable and eager to go ’the extra mile’ with their Customer Service. I truly felt like a Valued Customer.

Very nice employee, helped me find what I needed

Excellent service

I was greeted a serviced immediately upon arrival. When decision to replace, Steve was exceptionally helpful. He helped to to understand why I would want to do replacements.

Great customer service. We shopped EVERYWHERE and they beat all the competition.

I would have given a 10, but no masks on employees is a turn off. 9 out of 10 & 4 stars vs 5. Masks!

It only took them 1 hour to repair my phone and only costed about $84 to fix my iPhone screen. You get $10 off if you schedule the repair online.

Awesome prices and great service

Best price I was able to find for a good quality battery and it was in stock. The staff was also very nice.

They always have what I need. Store associates are friendly and helpful.

Friendly service, straightforward, extremely fast on battery replacement for an iPhone. Didnt try to up sell me which I expected, and if he did his score would have been 5 instead of 10. So thank you for not doing that.

I recently went into Batteries Plus in Rib mountain not really knowing what I needed. The sales rep Ryan was very knowledgeable and knew exactly what I needed. He was very polite and took his time with helping me. I wont go anywhere else. Very pleased with his customer service. 5 star rating for me!

Love the store love the employees they were very helpfuland very shocking to find out you get a lifetime warranty with every battery that is bought even though it is a little more thats why you get four stars instead of 5

Buy online at a discount...pick up at store. Awesome. Great deal on an extended life battery for my sled. Had a great customer experience in store too. recommend.

So .... I had a problem a few weeks ago at this store re a warranty issue with a battery that I purchased outta state .... I wasnt happy with the outcome so I posted a bad review without giving them a chance to rectify it ... For that, I apologize ....After a few phone calls between the store where I originally bought it and the RIB MOUNTAIN store, STEVE WAS VERY ACCOMMODATING ...I am now completely satisfied with the end result and have been won over by STEVES customer service. I have several bikes and trucks that Im sure will be needing replacement batteries in the near future. I will gladly support this location for all of my battery needs ...THANKS STEVE ... !!!!

Good prices

Fixed my broken screen on my phone quickly and well done

Knowledgeable staff.

Fixed my watches. Called other stores to confirm my warranty. Very helpful.

Purchased online and picked up the following day at the store. Was in the store for less than 3 minutes. I wish they could have put the core refund back on the credit card I used for the purchase, but they couldnt.Update 1/23/2019:Purchased a new battery for our Buick Enclave. Purchased online. They called when the battery was ready. Arrived at the store and they had it installed in about 20 minutes; just enough time for me to find some other items to purchase. This time, they were able to refund the core charge right back to my credit card. Very happy. Updating my rating to 5-stars.

Kris was very helpful in getting me a replacement battery for my lawn tractor. He informed me of a rebate on a better battery which actually made my cost less than the battery I thought I needed. Very helpful!

Great People, support, and Steve the Manager is awesome!

I found help getting my laptop fixed. I was told by 3 other computer service oriented local businesses it couldnt be fixed. The service person that assisted me was very knowledgeable and Im very happy with the price of the service,

I was very pleased with the ease and quick follow through of the online ordering process and your local staff. Within an hour of placing my order I received a call from your local staff to set up an installation time. Your guys did a great job installing my new car battery very quickly. I will definetly recommend Batteries Plus to others! Thank You!

JJ fixed my screen on my phone very quickly, and he did a great job. I didnt realize you guys fix phone screens, but I was glad to find out that you do! He was very informative along the way and gave some good tips about ways to maintain a good device. Thank you!

Ordered 6 Duracell golf cart batteries on Sunday. Received email they were ready for pickup . Picked them up on Monday. Employee unloaded old batteries and loaded new batteries in my vehicle. I was very impressed with the service. Very courteous and helpful.

Very informative fast and courteous service reasonably priced

I was in there for under half an hour and got everything I needed solved! JJ was able to find the battery I needed for my phone, even going out of the way to try batteries to make sure they fit and looking up my phone type when I got the name wrong. I had a new battery popped in and working right away! He recycled my old one as well. Great service and well stocked and prepared!

Kris was full of information for us and gave us a lot of money saving ideas for our lighting needs. Very helpful! Well be back to fulfill our needs.

Had what I needed and it was waiting for me. Great price too.

Wow awesome service. Very pleased

Merchandise was ready when i arrived, staff was most helpful

Nevada did a super job in customer service with a smile!

The older guy, with the tattoos is a great person to work with, and answers all your questions.

Purchase went fine, quick and easy BUt the battery I bought was dead, charging now, we will see how it goes!

Great help, and great service!

I was actually helped by a guy named Ryan at the Rib Mountain, Wausau store. So I thought that was funny. He was average build, brown hair, a orange beard/goatee. He greeted me as I walked in the door, very friendly, helped me find multiple items I needed and even checked the current battery in my car. Awesome service, friendly staff, will definitely stop back there again if I have a problem!

They were very friendly and did a nice job on replacing the screen.

I had to have my Samsung Galaxy S7 Edges screen fixed, and am extremely satisfied with the service I received at Batteries + Bulbs. JJ took care of us and did a fantastic job not only fixing the phone screen quickly, but with great customer service! He was very friendly, gave us useful information about the phone after repair care, and took the time to chat with me about phones to look into as I have an upgrade coming up in the near future. I will definitely be recommending this store to others - 10/10 great job!

Was given excellent service from the time I walked in the door. Was given an hour timetable to fix a broken screen and they had called back within half an hour saying it was fixed. Kudos to you guys!

Very helpful

Kris provided excellent customer service - friendly, attentive, and able to change my watch batteries quickly. Wouldnt hesitate to go back.

Very helpful for late July 3rd stop. Thanks B+B

I worked with Ryan at the Wausau store. He was very patient and helpful. I would recommend Ryan to help you.

Good service great on time service

Shoutout to Steve! Great service here. I appreciate how helpful and knowledgeable he was.

Ready in an hour with appt and $10.00 off battery price

I paid full amount for a laptop battery that had to be ordered on Saturday, 08 September and was told 3 to 5 days itll be in.11 days later (Wednesday, 19 September) I called to ask if my laptop battery was in because I didnt receive a phone call from anyone.Laptop battery hadnt arrived. Anyone, anyone at all have a similar situation? This is ridiculous!

Prompt service, decent prices, skilled techs.

I originally ordered the wrong battery online, and when the tech called me he totally corrected my order to the one I needed. And saved me over $100.00!!

They always have the battery that I need.

Great program for your car key fobs. You can buy a lifetime battery change for your fob so whenever your battery goes out on your fob they will replace it for free.

I ordered a replacement key fob for my car. I received a call last Friday (8/30) indicating it was in and to come between 830a to 4p as they have limited staff that can program them. I took off work early today (9/3) and drove approximately 40 minutes to the store to pickup my new key fob. After waiting for 15 minutes or so the young man said the key cutter isnt working and I need to come back in a couple of days. This is very disappointing to say the least!!!

I had called twice and the fellow was very good at trying to find a slide projector bulb but it has been discontinued.

Thank you Kris for your amazing service repairing our iPhones ! I would highly recommend you!

Ordered a special battery, was at the store the next day and sales person was polite and friendly.

Ordered batteries and delivered the same day, always great service!

The staff was very helpful and the store is clean! But if youre looking for MXJO batteries youre better off going to a vape store or ordering them online.

It took me two trips to the store to get my bulbs I had ordered . There was a miscommunication between the store and the salesman.I received an email telling me my bulbs were in from the salesman but apparently the store did not get the message. So they had no idea what I was talking about when I got there to pick up my order.

I am a regular customer of this store. I recently bought some button cell batteries and thought I had received the wrong batteries. When I went back to return the batteries the attendent was very rude. I told him that I did not want the batteries anymore and he told me that the store manager would not have honored their 14 day return policy, even though I had not opened the batteries packages up. He called me sketchy and had so much energy he talked over me and would not listen to what I had to say or answer my questions. I was very disappointed with the level of customer service I received.Edit: Owner contacted me and resolved the issue.

Great doing business here. Product was just as ordered.

Great experience. Battery was ready and even brought to car.

Easy ordering and convenient pickup

Fast and easy and not bad priced

Online order processed quickly and was available immediately for pickup

Got the job done right tbe first time.

We needed a battery for cell phone, they had it!

Great, Sales staff were very helpful.

So expensive cant even afford the battery for my lawnmower.

Sorry to say, I was not very impressed.

Very good service and great batteey

Have what you need but they will charge you for it

Didnt have the cell phone battery we were in search of, but in the past I have gotten other special batteries and lights.

Great place for batteries.

Everything you need, plus they do key cutting for remote start key fobs.

Ordered online & received a call the same to offer a slightly different model than one that would have been delayed which saved me time & money.

Very helpful

Good service

Smart people

Good direction

Whatever battery you need...

Disappointed

Great