Very respectful and willing to accommodate a customer. Price I wouldn’t say cheap, definitely not cheaper than other places but very professional, and trust worthy. They did recommended to do other things, that I didn’t think I needed, but that’s their job to keep the customer aware of future repairs. Will keep coming here for sure. 👍🏼
Disappointing service. First time coming here. I needed one tire checked and replaced due to having a flat. In total this took 2 hours, due to techs not able to locate the proper tire for my car. Said they had one in the warehouse, but it was “lost.” Said their other store had 4 but couldn’t locate them. Had to wait for my one tire from yet another location. People came in after me and were serviced and out before. I need to replace my other 3 tires soon but sadly, will not be going back here to do so.
Brought in car when they opened for slow leak in front driver tire. Was able to leave car there. Leak was not fixable due to location of nail, so they replaced with used tire after consulting us - great communication, quick and efficient service, great price. Highly recommend!
You always get amazing service. All employees are very helpful 👍
They are very professional and do an amazing job. What I love is that they are honest people who are great at what they do. My dad recommended them and Im glad I went to them.
Was in and out in 2 minutes and was even able to get a new license plate sticker and update my address. Very convenient to have it all it one location where you can avoid the long DMV lines.
Walked in, no appointment, was able to get me in an out. Very friendly, super helpful. 👍🏼👍🏼
I’ve been coming here for years. This team of mechanics are the only ones I trust. Reasonable prices and the work is always done right. I highly recommend.
They went out of their way to fix my tire put even all the other tires make sure the sensor was working correctly for the tires and I recommend to go back there again I got more work to get done thats a great place to go to
On point service! Great used tire in the clutch! Only took a couple hours and I was back rolling! Definitely be back to grab 4 new! 💯
Fast and courteous service at the Waukegan Greenbay Road location. Staff is knowledgeable and thorough. My visit was excellent and tires perfect.
Had to take the car in for an emergency repair. They were responsive with quick service. Staff knowledgable, friendly and courteous.
Big disapointment… took car into get alignment.. told me i had a tiny play in balljoints.. told them to fix them so i can get aligned, then they couldnt even get my camber correct on my alignemnt!! i was charged over 700$ and couldnt even get a call before doing the work to inform me cus they were to “busy” to call me.. i got robbed for 700 plus
Very good prices love it however be prepared to wait
Excellent and friendly service. Would highly recommend.
The crew got to my service in a timely manner and got me on my way when they said I would.
Provided quick and clean tire change. Nice job!
Competent and friendly they have provided us many years great service.
The best service around. Ive been a loyal customer for over 10 years.
Fair pricing, quick installation courteous service all add up to customer loyalty.
I think waukegan tire are great good service very nice get the job done tell what wrong if they can fix the problem i give them a thumb 👍
Service was very outstanding and very well appreciate i would recommend coming back and recommend the service to anyone
Very courteous, quick, took time to explain, didn’t try to do services not needed at this time. I will go back without question.
Service was done perfectly and fast.Personnel very qualified.
Drop my care off early morning to get all four tires replaced and alignment. They have a spot to drop your keys in the building. Good pricing and quick turn around.
Fast accurate alignment and inspectionhighly recommend honest repairs and diagnoses
Just got my whole front suspension done and when I went here they told me I needed some suspension parts and they couldn’t do my alignment. They are liars and thieves
Excellent Service. Honest work. Knowledgable Employees. What more is there to be said?
This place sucks. Got turned down multiple times for easy jobs. Staff is lazy. Would not recommend. Drive down the street and go to the other Waukegan Tire on Washington. Much better service there
The customer service is phenomenal. Our family always deals with Jorge there at the service desk. He has taken such good care of not only our vehicles, but of us as well that he has earned our loyalty. I have found that they have the best prices around.
Great timely service!👌
This place is awesome. Found a screw in my rear tire and took it in before it went flat. They checked my tire after pulling a small screw out and told me my tire was ok, that it didnt penetrate to the inside. Checked for a leak and air pressure was good. Even though they took the time to do this, they did not charge for it. Thank you guys for easing my mind!
Employees are very courteous and helpful.
I came in for winter tires and the staff pointed me in a direction that would make my purchase more effective and economical for me by showing me all-season + winter tires in one. The wait was a little lengthy but that was my fault because I just walked in on a Saturday at peak hour when others had reservations.
Excellent service from the Desk to the work performed on your car. I would like to see the shop Require All Customers too wear masks. Upon observation a few people walked in with No Protective mouth covering. People wake up and take this Virus seriously!
Great service.... Drove in with a tire that was going flat, they identified the issue, repaired the tire and had me back on the road in 30 minutes.
Always courteous and considerate group of advisors and techs. Would recommend to anyone on any day.
Always received good service and the workmanship has been reliable.
Waukegan Tire has and always will be, fantastic. They go above and beyond to help customers and are extremely professional. Shout out to Everardo for helping with my tire warranty!!
We are from out of state and blew a tire on our trip through Illinois, after we put on our spare, we stopped at several places to find someone who could get us in quickly. They were able to get us in right away, they were the best price we found and we got great customer service from Jorge Parra. They have a room with toys to entertain the kids. They even had a stash of diapers and wipes just in case anyone who was there needed some but didnt have any. Im not one to write reviews, but this place deserved it!
Great service
Very impressed with Angels knowledge and skill. Excellent alignment! Knowledgeable crew! Thank you.
They are a group of employees who care to make sure your happy with with the work they perform. Thank you
Acted like I want even there
Customer Service is good, but dont expect to get a good deal, a little overcharged on the aftermarket parts.
These guys offer great service at a great price.
Great service 👏👍
Didnt get a chance to use there services. I got a quote on four new tires with install. Price was a little higher than other places though. I asked if the matched others prices and I was told that they couldnt. The staff was very kind and answered all my questions.
Been going here since I was a college student. They are attentive and professional. Best service and sales are good. Clean and super organized family business.
I was recommended here by a friend and I am so glad I stopped in when I did. My tire was in need of some TLC. It was almost closing time when I asked Rigo if it was possible to do an oil change and without hesitation he said they could do it. A few minutes later he informed me that all 4 of my tires were in need of TLC ( I knew this but thought it could wait ) so he explained to me how he had another tire and if I was interested they could do it that same day & Id just come back for the other 2. I thought it was going to cost me an arm and a leg but I ended up paying less than what I expected. Ill definitely be going back soon. UPDATE: The tires I bought are doing great (my brother got tires from pep boys a month ago and they have been giving him trouble ever since), I am happy with the outcome and can totally feel the difference when driving. Cant wait to go back and get my baby another pair of shoes.
Got a nail in my tire and put the spare on my truck. Brought it into Waukegan Tire. They didn’t have the tire in stock at the store but got it from another location. Took a while but after the tire finally came everything went pretty smoothly. Prices are fair. Jorge was my sales person and was a helpful guy.
Great prices and friendly staff..
These guys are truest warty, quick and reasonably priced. Definitely recommend them!!!
From Kenosha, WI.I damaged 1 of my 4 rims and was going to replace just the 1 that needed replacing but instead got all new ones custom in matte black. After getting these rims done I had forgotten about my old ones. Apparently due to their 14 days policy, they were able to keep my perfectly fine 3 old rims that i couldve gotten back and resold for about $700, because I had paid for them to begin with, my property and definitely not cheap. I wasnt told once that I had left the old ones after getting the new rims and I even came back to the shop to get bolts tightened within the 14 days. After realizing maybe 3 months or so later that I hadnt gotten them back, they tell me about the 14 days policy and refused to give me my old property back or give me what they were worth. So Im out at least $700 and got ripped off of my own property. Youd think they wouldve been courteous enough to let me know i left my old rims when I returned or at least called me within the 14 days.. definitely learned my lesson and will never come back again. 👎I couldve scrapped them for money... Regardless I wasnt told that I had left them when I couldve definitely made money off of them. Too late now though. Like I said, lesson learned.
Great customer service, excellent pricing.Would recommend to anyone around the area
Fixed my battery problem.
They do it fast and on time and they do a quality job
Ken and robert gave great customer service today. Got a customer for life . I wish i can give 10 stars.
They treat you like family and do everything they can to help you! Rigo and Jorge are the best!!! Wonderful customer service, always clean and professional, just kind hard working people! Highly recommen they really care about their customers!
Garbage. Been over 2 hours for an alignment and then get my bmw back with break lights and 4x4 light on the dash and try to tell me it was already on. Horrible service. Took 25 minutes for the manager to ask the mechanic about my car
Super quick. They also have a nice little play area for my kids. Everyone was very nice.
Exellent service
Awesome service, describe in detail the problems and the fixes. While waiting they give you coffee and donuts
I came here after a flat on my car. I went there and bought 4 new tires but there was an issue. Their manager had 1 of my tires i bought before i went on my trip.The day before i left the management still never got my brand new tire from the manager. So i got a replacement tire before i drove out.Now while on my trip i didnt have any issues with my tire but during the trip i got a call from the business and they told me the tire i ordered still was not in. It took almost a week from the time i drove out.When i came back from the trip the tire was put back on but i noticed that my tire sensor was still on. The mechanic didnt know what to do so they reseted everything on my car. Not a great place to do business again.
The guys there great and helpful. I will be back soon
I always love the great service they give and thats why I will only buy my tires here from now on.
Respectable staff ausome choices in tires and wheels for trucks and all types cars and quality workmanship
Good people. They really work with you.. I recommend them..
Theyre always helpful. They are honest and caring. And, they know what theyre doing.
Brandon B. Did a top notch job on my 2004 R32! Experience and a quality young man. A keeper of a employee!!!
Great work very little wait time and affordable
Fast Friendly Fair
Great company! My favorite for 20 years.
Good and quick service. Had a tire patched over lunch.
I will never go back there again twice in a row they pulled the same thing on me saying that I had a nail in the sidewall of my tire and I had to buy a new tire each time I told them at least they could use a different nail
Quick service
Service and prices are excellent
Owner is terrible person that screws his employees every chance he gets !
Been here for 3 hours! Waiting for front brakes! What a joke! 👨🏽🌾
Quick oil and tire change
Sold me worn out tires that poped
Fast food prices
Great place for tires
Very good service!
Horrible customer service at the front desk
Excellent
Always quick and Friendly
Exelent
Great service!
Very friendly and courteous.Got me on my way in a timely manner.
Good service very friendly
Unprofessional
Excellent. Cervicio personally recommend kisote place because they not only attend to what I need but also give the extra on their neck and that makes one who is satisfied
It is a tire workshop where they offer the best services such as swing alignment and rotation of old tires by the new I recommend it
Excellent service.
Great service
Come cervice
A wonderful experience