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Monster Powersports
315 N Rand Rd, Wauconda, IL 60084, United States
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Monster Powersports
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Jo
Review №1

I bought this bike in November 2019. I’ve put 8500 miles on it since then. Check this place out for all your motorcycle and power sport needs. They have a great inventory of Harley Davidsons. Thank you MP. I love my ride!

To
Review №2

We drove down from Wisconsin and had a great experience. Fun environment, salesperson Becca was great to work with and I will gladly make the hour drive down to give them my future business.

Pa
Review №3

Purchased a great little bike, perfect for me. Tim was great and had everything ready when my shipper arrived. My last 6 bikes I purchased all online, the Monster sales was the smoothest yet. Highly recommend, would buy again.100% overjoyed with purchase and bike.Thanks again to all at Monster Powersports

Ch
Review №4

Picked up a 2005 HD at Monster Powersports from out of state, and couldn’t be happier. Tim made the entire process of buying a bike out of state a breeze, from initial phone call to the pick up date. Wouldn’t hesitate to recommend this shop to anyone in the market for great used motorcycles.

Mi
Review №5

Found a bike online, we called ahead. When we arrived the bike was out front waiting. Becca and Tim are fun and professional. They made the process easy, they were knowledgeable and answered all of our questions without hesitation. They offer a nice selection of inventory priced reasonable. We couldnt be happier. Highly recommend!!!

Ma
Review №6

Very nice place. I love it. My mom took me there. Next summer will buy dirt bike

er
Review №7

I recently bought a Yamaha Royle Star Venture that I am extremely happy with. This is my second one so its not about the bike but the great experience I had at Monster. What brought it to life was Tim in sales. He made the experience effortless. I ever had to return the first bike I took off the lot and he didnt even blink An eye. Throw in great people in service and you have the complete packing. Plenty of inventory. Thanks Eric Simon

Am
Review №8

Excellent service. Quick response. Knowledgeable and fixed the problem with ease. Small town business, support local. Would always turn to them over the big names.

Ju
Review №9

My wife and I recently purchased a bike from Monster Powersports. I have to say, the transaction was one of the smoothest vehicle purchases Ive ever experienced. The staff here is great, very personable and welcoming, even the Red-headed Step Children in the parts department go out of their way to take care of you! I highly recommend Monster Powersports and would not hesitate to do business with them again.

Ma
Review №10

Awful! stay away! They said they looked the bike over and it was ready to go. the next day we found out they did not tighten some bolts. We called and they were extremely rude and talked down to us. They eventually agreed to come pick the bike up and fix it, they returned it with the completely wrong part. We asked that they just send us the correct part, they said no. We asked if we can just give the bike back for a refund, they said no. They wanted us to drive over an hour each way, to put the correct part on. But because we fought back, they refuse to even give us the right part that we paid for!! The product we got is not what we paid for!! but because of all the BS they put us through and we got loud with them after not 1 but 2 mess ups, they now wont do anything! They said they tried working with us, but im sorry after 2 mistakes i dont trust them to do any more work and we can do it ourselves. They said they wanted to make it right, and they had their chance to make it right after the first mistake, but the 2nd mistake was plain stupidity and not paying attention. The first mistake was a HUGE safety issue which they ended up putting the blame on us.

fa
Review №11

5 stars is too low of a rating for this shop. Saw a bike they had posted online and called in with a few questions. Becca while on the phone with me walked over to the bike and took care of any concerns I had with the pictures. When it came time to purchasing my bike she was incredibly informative on all the steps that would be required and any and all costs associated with it. She was beyond enjoyable to work with and made the whole process very smooth. After riding for a few days I had an issue with the bike and called back to see if they could do anything about it. I brought the bike in and spoke with Rob in service. He was very friendly and broke down all the steps that were involved with the service work. I was very nervous about the costs and crossed my fingers that it wouldnt be too bad on my wallet. A day after dropping my bike off Rob called back to let me know that the sales department would be taking care of the repair. I have never once been treated like this especially when buying a used vehicle. I wish I could give them a higher rating because they went well above and beyond to make my experience with the best it could possibly be. Very big thank you to Becca in sales and Rob in service.

Ja
Review №12

Employees were a little rude. I wasnt impressed with the service.

Ke
Review №13

I daydream at the Monster website daily and eventually came across a unique color combo HD Road King I couldnt pass up. Reasonably priced, bike in great shape, low miles. Tim made it easy with a phone call and a few emails. When I arrived it all went quickly and the guys loaded it up for me on my trailer in the freezing cold. Happy customer.

Pa
Review №14

BEWARE!!! Worst place ever. Go anywhere but here. Parts came loose on brand new dirt bike we purchased from them and almost hurt my son. Then they put the wrong parts on the bike and blamed me. Extremely rude and disrespectful. LOOK AT SOME OF THERE OVER REVIEWS. PEOPLE HAVE HAD SAME EXPERIENCE.

Or
Review №15

Excellent service. Cant recommend them enough.

Al
Review №16

Awesome Harley selection! Very, very friendly staff! They also have a service department. Definitely a one stop shop for all of your motorcycle needs!

An
Review №17

Great selection! Helpful staff! This place as something for all your motorcycling needs!

Gr
Review №18

Just picked up my first bike from this dealership. Great staff! Killer prices! Check them up if youre looking!

Ta
Review №19

Love it. Will go there soon to buy dirt bike for my kid

Ke
Review №20

Great place to buy a bike. Becca was an awesome sales rep. Got an excellent deal on a beautiful motorcycle

Ma
Review №21

Great store! Becca and Tim are awesome.Straight and to the point.. no games!Thanks again!

Gl
Review №22

Awesome place and great personnel! Great selection of bikes. If you want it...it’s probably here. Just bought my 2007 Honda VTX 1300, the staff were so nice and attentive.

To
Review №23

Great selection great knowledge about bikes recomend that place all day long

Ra
Review №24

Salesperson was rude seemed like really didnt want to sell me a motorcycle unwilling to negotiate no test ride went somewhere else bought the same motorcycle in better condition with only 3,000 more miles for about $2,000 less and they let me test ride it!

Do
Review №25

Great inventory and store but they seem to be quite conservative on the price they will pay for your used motorcycle.

Ch
Review №26

Tim the supposed store manager feels like he can charge 60% over an already inflated price on kids 4 wheelers! Price was $1100(already more than elsewhere) then says “freight and setup brings it a little above $1800”. Super common scam practice! Avoid this place!!!! Thanks for making a 5yr old birthday a little less special Tim!

Na
Review №27

Awesome place! They have a TON of bikes and everyone is friendly! They are bound to have all your motorcycling needs.

li
Review №28

My second purchase from these guys and they always take good care of me and my bikes. Good prices and good bikes.

Jo
Review №29

Buyer Beware! I bought a brand new side by side from here for my son at Christmas. As said in earlier reviews they don’t let you test drive. We got it delivered and first time out it was giving us problems going into reverse and stalling out. Brand new! I called and they came out to get it, I decided I wasn’t comfortable with it since it had multiple problems after first time out. They wouldn’t take it back!!! Reluctantly I agreed to let them drop it off again. When they did, it had the same stalling out problems. We would drive it for 1 minute and it would stall out!!! Brand new! I called to have them come get it again and this time they said that there wasn’t enough money in it to come back and get it 😳, even though it was still under warranty. Now I am stuck having to fix it on my own. To this point one of the most disappointing purchases in my life. Terrible customer service.

Jo
Review №30

I wanted to say thank you to monster Powersports and Tim for the great experience I had in purchasing my bike from them I would recommend them to anyone who asked me I felt like I was the most important person in there and they made sure everything was taken care of even down to the Little’s detail you have a customer for life now

Co
Review №31

We had a wonderful experience purchasing our new Riker 900. Becca was friendly and professional.

Th
Review №32

They seemed very unintelligent and did not know about a simple scooter. Would never recommend this placeTo anyone

Ad
Review №33

Massive bike selection, awesome staff! Buying my next bike from them. Well worth listening to to the ad on 95 WIIL ROCK!!!

Ke
Review №34

From the minute you walk into this place you feel right at home. They have bikes for every rider and budget. The staff is amazing, down to earth, and Tim was awesome to work with. I Will be coming back here for all my motorcycle needs from now on. Service department is very good with plenty of knowledge and experience to help you out with any motorcycle. I recommend anyone looking for a bike to make Monster Powersports their number 1 stop.

Et
Review №35

I have been trying to sell my Harley to them. I’ve been dealing with Scott cook and all I’ve got out of it is excuses and lies. He was supposed to meet up with me to take a look at my bike on Saturday, he told me the banks aren’t open on Saturdays and wouldn’t be able to pay off the remaining amount on my bike. He sends emails saying one thing then the next day he will change it on you. This is the worst experience I have ever had with a company, they don’t stand by what they say the first time. I’ll be letting everyone I know to not shop here because of my experience.

Ma
Review №36

Salesman was rude and wanted to be quick about selling me a motorcycle for his price thats was way out of league for what the bike is. Very rude and bikes are too clapped for there asking prices.

Da
Review №37

I bought a motorcycle from here only had it for about 45mins soon as I got it on the freeway the front wheel Mel function causing me to have a really bad accident. I almost lost my life, I notified them they did not try to assist me on repairing the bike or try to figure out what went wrong.

Da
Review №38

Great customer service. Bought two bikes from them, both lightly used and flawless.Loving my MT07!

Be
Review №39

Tim was great. Nice bikes, decent price, knowledgeable salesman.

De
Review №40

They run their business poorly. They told me that I had a 30-day hassle-free return period to decide if I did not like the bike that they were selling to me. After I purchased a bike from them, their staff was rude to me over the phone, and everything they told during before I had made the purchase was a lie. I do not recommend buying a bike here. This is warning that this is a place that goes back on their word and they will say anything to your face just to make a sale, even if something they make up on the spot.

ja
Review №41

Bought an Indian nice to work with

Ch
Review №42

Bottom line is you cannot beat the prices. I checked out all of the motorcycle retailers and Monster was the price leader. For those who are whining about not being able to haggle the price down, I would ask them do you expect to haggle at Walmart?I am new to motorcycles, and Monsters large and diverse inventory is great for checking out many different bikes. They also provided good suggestions to the bike I wanted, AND the one I should get to learn on. In the end I purchased the big Harley Ultra Classic, which was beautifully prepped and delivered.They do not do test drives, but their inventory is so large, moving bikes on and off the showroom would be impractical. If there was a problem immediately after a sale, I am confident Monster would stand behind their sale. No, it is not ideal, but some other reviews these issues is overblown. And yes, like all motor vehicle sales outlets, there are additional fees, however Monsters fees are in line with the rest of the industry.This establishment is close to 20 years old and customers keep coming back.

Mi
Review №43

Good people, good service and a wide selection of used parts. They do all the work on my Honda shadow.

To
Review №44

Awesome shop! Lots of bikes! Check them out!

La
Review №45

Service was Great ⭐⭐⭐. Becca is very helpful and nice. Large selection of bikes

Br
Review №46

Rad dealership and staff!! Variety of bikes. If youre in the market, they have one for you! You wont be disappointed! 😊

Lu
Review №47

Just purchased my first bike from monster power sports Great Place above and beyond service !

Jo
Review №48

Big selection helpful staff easy browsing

Mu
Review №49

Ive gotten a lot of parts from this place over the years and recently bought my z1000 from here everyone is really nice and helpful.The buying process was extremely simple and quick they take good care of their bikes and their customers. If I could give more than five stars I would. would highly recommend for anyone in the market for a bikes, parts, or serviceThanks again Becca and Tim you guys are awesome

Ho
Review №50

Fantastic service.

Ge
Review №51

Friendly staff and all around nice place

Te
Review №52

This place has everything! Im glad I stopped in to look around.

Se
Review №53

Great service and prices! Scott was very helpful and offered the best price for my trade in.

Co
Review №54

Awesome place! Lots of bikes!

To
Review №55

GREAT PLACE TO BUY A BIKE!THEY HAVE A GREAT SHOP & THE PEOPLE ARE WONDERFUL!IF YOURE SERIOUS ABOUT BUYING A BIKE, BE SURE TO CHECK THEM OUT!*** THEY ARE GREAT TO WORK WITH TOO!Tom Patti

ra
Review №56

I purchased a 96 FLHTCUI on the layaway plan and I have to say Becca made everything simple. My bike was delivered exactly in the time frame as stated and what a great price. The Haul bike driver, Brian made delivery easy.My only criticism in stating that the bike is inspected and road worthy in the promotion video is wrong. These front tire was bald and 9 years old the rear was 15 years old not road worthy at all. Exhaust was loose and very little oil in the transmission.

Ky
Review №57

HUGE selection of bikes! Awesome staff!

Mu
Review №58

No one is a serious buyer until you buy the bike

Ma
Review №59

Biggest selection of bikes Ive ever seen and helpful staff!

Ty
Review №60

Bought my first bike here yesterday and Im extremely happy with it so far. Tim worked with me and answered any questions that I had from the first time I contacted, until I was hitting the road with my new ride. Friendly, easy check out process.The only gripe I had is that the original bike that I went in to see did not have a description but looked incredibly clean in the photos & video. It seemed like the lighting on the video/pictures that were taken, were purposefully hiding any marks on the bike (minor rust/scratches). I wouldnt have been happy to travel all that way to find that out and leave empty handed.I get that used bikes have wear and tear but just be up front, thats all.All things considered, Id be happy to do business again. Thank you guys.

De
Review №61

Very pleased with my 2013 ninja 1000. Fair price and staff was very friendly and helpful. Also had a problem with my ABS so I called and the bike shop fixed it fast. The finance manager was a pleasure to do business with. He definitely deserves a bonus for how smooth everything went.

Ti
Review №62

Very good 1st experience. Good people, large selection of cycles. Ended up being a customer! Take delivery next week...

Be
Review №63

Just rode home on my 2005 Honda Shadow Sabre, and couldnt be happier! It has been 17 years since I sold my last bike, and the staff at Monster Powersports could not have been better. Super friendly, NO PRESSURE at all sales approach. Shop and bikes are clean, and they have tons to choose from in all price ranges. They really made me feel welcome, and you can tell they want you to be happy with the bike you choose. I have not been riding for awhile, and they answered my million questions about every bike I was interested in. I dealt with Tim and Brian, and they took all the time in the world to help me. If you are new to riding, or have been out of the game for awhile, they understand that riders have different experience and knowledge levels. They dont make you feel stupid for not knowing everything about bikes and riding. I was comfortable asking anything I wanted. When I picked up my bike, it was ready to go, and one of the mechanics showed me everything I needed to know to be on my way. I hope to keep my bike for a long time, but when its time to trade up, I will absolutely go back to Monster Powersports. Well done guys!

Ja
Review №64

Cleaned and adjust the carbs on my daughters GS500. Great job! Unfortunately fir the second time as she neglects to treat the fuel before storing the bike for the winter.

Ba
Review №65

Called them up and within 2 minutes I was talking to someone who knew exactly what they were talking about and provided me with everything I needed to know about my bike, great service and great people.

Co
Review №66

Bought a GSXR 750 from Becca and my experience was amazing. She was phenomenal and the the staff and service department were able to talk and help with all my needs and all questions were answered thoroughly and with ease. I will use Monster Powersports for all my future service and shopping. Thanks for the great service.

Mi
Review №67

Called about a bike and all my questions and concerns were answered. Good info and friendly staff

Jo
Review №68

Fantastic facility! Wonderful staff! LOTS OF BIKES!Stopped in to check out a bike I saw online. I was blown away by the knowledge and helpfulness of the staff; and of course the huge selection of bikes. I will definitely be back in soon. If you are looking at getting a bike, definitely stop in here!

Lu
Review №69

Shop is clean and bikes were all very well presented. Becca made the buying experience a breeze. Very patient and understanding while also trying to be as helpful as as possible. She even tried to help me find the best insurance for my money. Excited to get this season started thanks to everyone at Monster Powersports Wauconda.

Pa
Review №70

Ive bought a lot of bikes over the years with consistently good buying experiences, but Monster Powersports made all those past experiences seem mediocre. They had the bike I wanted at a great price but as Im on the west coast I was a bit skeptical about buying a bike based off a few pictures. Becca and Tim answered all my questions and really won my confidence. Their service and support was above and beyond anything I have ever experienced. They made the process easy and worry free. My bike (Yamaha FJR 1300 ) was delivered today and it looks fantastic and rides like new. Buying a bike is personal and Monster Powersports gets that. I would highly recommend them to anyone!

Ja
Review №71

Had the opportunity to purchase a bike from Becca at Monster Powersports. Everyone here was great an willing to help. Very low-key shopping with no pressure. After the sale, Scott, Tim and Mike were all very helpful and attentive. Would reccomend for sure. Great experience!

Ma
Review №72

Great place! Helpful staff! Wide selection of vehicles!

Ti
Review №73

The staff is knowledgeable, and not too pushy. They seem to value providing great customer service and helping you find the right bike. Brought my son to get his first bike. They listen to why and what he was looking for and helped him make the right choice.

Ch
Review №74

I recently got into riding and wanted to get a good starter bike, that wouldnt break the bank. I found these guys and couldnt be happier. Tim and Scott were very helpful in helping me find the right bike. Great prices and a huge selection!They also have a parts department and a service area, which is nice. They inspect their bikes when they get them in and before they leave. That made me feel better about my purchase. I will be back!If you are in the market for a bike, you have to check these guys out!

Te
Review №75

Great shop Tim was fantastic ..if u need a bike they got one..

Ch
Review №76

Always super friendly and helpful. Too bad the bike I wanted was sold earlier in the day

La
Review №77

Great place! Friendly staff and awesome selection of bike. They also have a parts department and service department. They offer financing as well. Definitely check them out if you are in the market for a new bike. You wont be disappointed 😊

13
Review №78

So, so easy to work with. Thanks again Becca for the easy transaction and great communication.

ke
Review №79

Bought my second bike from here and this experience was just as good as the last. Scott gave me a great deal and Becca made the paperwork a breeze. After the sale was finished, Tim went over the bike with me and I was on my way. Definitely a pleasure doing business with everyone here.

St
Review №80

Rally laid back environment. Awesome selection of used inventory. Just all around a really cool place to see. I would definitely take a look if you have not yet. Just bought some gloves but Ill definitely be back for a bike soon.Thanks MPS

sc
Review №81

They had a big selection of motorcycles at good prices.

Je
Review №82

This is my second bike bought from here. This time bought a 2000 Harley ultra classic. Bike would keep dying on way home from dealer. Called monster power sports and they came to my house picked up the bike and fixed the issue. Everyone there is helpful and knowledgeable. When I need a new bike I will definitely buy from here. Love this place.😀

Me
Review №83

My boyfriend bought a bike at Monster Powersports yesterday and we had a GREAT experience! From the minute we walked in we were greeted and immediately helped. The process to buy the bike took less than an hour and everything was explained in detail. The staff is friendly, and extremely knowledgeable. If you are in the market for a bike, definitely check them out!

So
Review №84

Bought an 09 Kawasaki Voyager. Best price around. Tim handled my sale and was awesome. Great communication and fast response. Would highly recommend going here. Huge selection also.

Ad
Review №85

Amazing place. Tim was awesome all the process was nice and easy will continue to buy bikes from here.

Jo
Review №86

Huge selection, great pieces and a nice staff.

Sc
Review №87

Good selection of used bikes. Some with crazy high miles but a good range of price points for those who cant afford a new machine. If your looking for a used bike this is a good place to check out

Ja
Review №88

Always a great experience here with Tim. Theyre doing things right and expanding and growing because of it. I would advise anybody interesting in a bike or such to check out their website and stop in. Huge selection, non-pressurized, thoroughly enjoyable viewing(been there 3 times). I really like the videos of the started and running bikes because when I do buy, Im honestly concerned about the right sound along with all the other deciding factors. If I do decide to buy they have definitely earned my business. Honestly, this guy Tim is a gentleman and youll be happy with your experience.

Di
Review №89

This is the second bike I got from these guys, My guy Tim was very cool and patient with me, I didnt feel rushed or pressured, very satisfied with the service, The bike Ive always wanted with low miles and friendly service from Tim and the rest of the crew here, they delivered my bike to me and I couldnt ask for more, so Happy with Monster Powersports and their friendly staff, forgot to mention they gave me top dollar for my trade in as well, definitely an honest group of people

Wi
Review №90

First experience shopping for a motorcycle and Im glad I went here. Becca, Scott, and Tim were friendly and helpful throughout the entire process. Becca worked really hard to get me on a bike, she was just as motivated to get me ridding as I was. From figuring out the best bike to the patience they had working with me on getting it home, I enjoyed the buying experience and highly recommend stooping by and checking Monster Powersports out. Ride safe everyone.

Da
Review №91

Traveled 180 miles to get a bike that I saw on the website. I got a great bike, awesome service, and met some wonderful people. Tim was the person who I dealt with and I couldnt have had a better experience. Definitely would go back.

ma
Review №92

Called in for information about a concern with my bike. Even though due to Covid 19 they were limited with what they can do they were very friendly and helpful with the information I received.

Ro
Review №93

What a joke this place is.I went here with a buddy to look at another bike a month ago. Low ball on the trade in, no negotiating, owner curses like a sailor. Most of their bikes are piles. High mileage, dropped, and overall poor condition.We went to Honda Northwest in Crystal Lake and had a far better experience. Over a grand more on the trade in and a far better selection. Sales guy was funny and a super fast transaction.

Ju
Review №94

Everyone from Tim to Becca are welcoming, pleasant and laid back. No pressure. Just very knowledgeable staff. They truly want to make sure you are completely satisfied and happy with your motorcycle. The variety and quality of their bikes is truly impressive. Stop into this place, you wont be sorry.

Ho
Review №95

Great guys

D
Review №96

They love their inventory so much that they price it higher than I would ever pay. So they get to keep it. Nice store though.

Jo
Review №97

I was very pleased with the staff and service at monster power sports purchasing a bike was enjoyably experience. The motorcycle I purchased had a issue with the brakes before I picked it up and they repaired the issue immediately. I would recommend anyone to take a look at Selection of motorcycles They are reasonably priced and the staff is verry helpful and knowledgeable!

Ca
Review №98

Solid group of people here. Very honest and reasonable!! Kind of sketched out because of test drive no haggle prices, but the whole time I was doing a credit app and the paperwork they were making sure everything was safety inspected yet again and out for another ride so it was good to go! Will for sure be a return customer!!!

An
Review №99

We went in today to look at a bike that was on cycletraders. When we arrived we notice the bike had paint damage and tried to see if they would go down in price. They absolutely refused! Becka was extremely rude! Not only to my husband but also to me and my children when asked where the bathroom was. I will never step foot in there again . This is the 2nd time weve gone there to attempt a purchase and we were greeted with extreme rudeness!

Br
Review №100

Great place! Super friendly staff. Michael is the absolute best!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:315 N Rand Rd, Wauconda, IL 60084, United States
  • Site:http://monsterpowersport.com/
  • Phone:+1 847-526-0500
Categories
  • Used motorcycle dealer
  • ATV dealer
  • BMW motorcycle dealer
  • Ducati dealer
  • Harley-Davidson dealer
  • Kawasaki motorcycle dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Suzuki motorcycle dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:9AM–6PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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