They have many tools at reasonable prices. Some items are poor quality Asian junk, but I have found most of their power tools are okay and some are pretty good. Look any item over and compare its quality to a name brand like item, sometimes the HF item is a good buy. I would avoid buying any item they charge a restocking fee for if you return it. All in all a good source for low cost tools.

Very good inventory and large variety of products.

All the tools you probably dont really need for less than youd expect to pay for them.

Great service, tools are getting better, but some still have issues.

Clean, orderly, well organized...didnt have everything I needed, which is why 4 stars.

Great tool up store. They have an assortment of many different specialty tool kits for cool hobby projects I discovered a very affordable airbrush kit. Ive always wanted to learn how to airbrush. Now I know how where I can get what I need to learn affordably, immediately.

Typical harbor freight store. Nothing out if ordinary and all the same products as usual

I had gotten an electric fly swatter and brought it back because it didnt work. Got another and it didnt work either

Great staff !! management was excellent... Raphel, if Im remembering correctly.

Its harbor frieght tools are hot or miss but gotta love HF

It is perfect for what one expectsI always start with HB for a tool because Im never sure that I will really use it. HB tools have good to quite good design and okay materials. The fit and finish is where they save the cost. If I use my HB tool a lot (or if I break it), I know what to look for in a better quality model. I know what features I care about. And I will have a fall-back or loaner

The price is always right for the products you buy... And sometimes its better than the alternative stores

The store is always clean and well-stocked. I always check Harbor Freight before spending more for the same tools elsewhere. So far, I have no complaints with any tool or product in the store. The manager Omar is often about, checking in with customers and generally making the experience better for all.

What bad thing can you say this is a big boys toy store 💪🏼🤘🏼😎

Lots of good quality tools at great value. Very good store layout. Excellent staff.

Keep your Receipts.Even on return exchange.No Ace, Lowes, or Home Depot here.

Love it. Great variety of tools for all my projects.

Customer service is amazing! and lets not get started on the prices very affordable

Good tools for the price, not sure about buying things from China though.

Well stocked.

Love it. Tons of tools and equipment to fix things. Also, has lots of small stuff thats hard to find.

This place I stay away from because their prices and offers are way too amazing and Im afraid to leave my entire savings behind.

My favorite tool store . Great prices quality items friendly service but I do think they should use ENGLISH vs SPANISH or BOTH to label their ailes. its a large Hispanic community in this area but it is still an ENGLISH speaking country so it would be nice to see labels in ENGLISH and Spanish

Clean, friendly store with great prices as usual.

Well stocked, friendly staff.

For a weekend warrior harbor freight tools are good enough. Unless your all about the brand of tools. If your a full time mechanic then maybe the as good. But with the new icon brand of tools they look good and a good competition to the name brand of tools. I personally have not try them. But sure will in the future. The store as alot of tools to choice from. So I like it.

Decent pricing, small store though, limited selection, stuff feels kinda scattered and hard to find at times and its a bit dingy. But good customer service and a good experience overall.

My husband loves this place

Great service

Customer service real good 👍found what i was looking for really quick with the help of workers

This place is like a present, a gift. The Packaging on the outside is nice, but going inside is amazing. You can find not only lots of tools, but other items as well like painting products items for your car, this post doesnt do it justice at all. If you are in Watsonville, its about a mile off of Hwy 1 North Green Valley exit. The Staff inside is very nice and knowledgeable and the prices are pretty damn good as well. Definitely worth the pop in.

Always have what I need

I always space-out in this store. I take forever deciding value over price. Oh well.

Well stocked and they had the cooling system tester I needed.

You have to shop carefully. The store offers a mix of suitable substitutes for on-brand items and look-alike junk.But a prudent buyer can save a lot on select items.Staff is universally friendly and courteous. Store is clean, neat, and well lit. Parking is easy.

10/02/2020 today i went ot the watsonville store to get some items i grab what i need and when i was getting ready to paid i notices that they over charging for some items i ask why and the told me that was the priceso on the display they have diferent prices this is not rihgt i will complain to the consumer creditpeople be carefull on this store they put add on the stand low price yes to make you buy something and when you paid they over charge you wiht diferent prices

Price wise good quality not bad customer service ok

One shop shop for all your automotive, yard work & more.

Great selection of tools, and the people are friendly and helpful.

I work for temporary stuff nothing lasts from there

Always a lil alternative store.

Large selection of tools at good prices. Much of the selection is not high end professional quality but great for casual use. Discount coupon can be found on the web

They (the staff) are always helpful.

They have gotten better over the years friendly

Man, this place is great. The Manager and Supervisor were both working. Theyre great. Got me to what I came for super fast. Harbor Freight just keeps getting better. This isnt the same place it was 10yrs ago. Always improving. Good stuff!

Prices rock! Great helpfull staff!

Best customer service ever!!

I went to Harbor Freight today for their big parking lot blowout sale. I went there to get a circular saw and about five other items. I primarily went there to get a circular saw I was looking at the displays and each one that I saw that I wanted I was told by one of their employees that all they had was the display unit but had no stock . Each time I was told they didnt have any stock I looked for something else it would work out but I kept getting told the same things which left me absolutely frustrated

Unimpressed with the service received, or lack thereof. Purchased a Predator 3500 generator on 10/29/2019. Exactly 15 days after the 90 day warranty expires the lcd display for the generator that displays the voltage and amperage stopped showing the wattage/amp output of the unit. I called and spoke to the assistant manager on duty on 2/11/20 and pretty much got a tough luck, nothing i can do, this is how the warranties here work. In addition to the $700 for the generator I paid $160 for an extended warranty Apparently when you use the warranty for an exchange, you must then purchase ANOTHER warranty for the replacement unit! I called the toll-free # for harbor freight and also got the same, short explanation with no compassion about my issue or experience whatsoever.Harbor freight knowingly sells mediocre equipment and I unfortunately fell for it. Then HF charges 20% for an extended warranty that, once used, costs the same amount of money for another warranty. By the time you get any use out of what youve purchased, youve paid for it 2-3x over if you can expect failures every 100 days....HF should do whats right and simply exchange it with an exception within the 90-day period so I can actually use the warranty I paid for when something catastrophic happens?Ive never heard of such shady, deceiving, deceptive and unethical business practices like this before. Read the fine print before making a major purchase there OR consider an option where you know youll get the service you expect even if it costs more.

Had everything I needed and clean store. The service was excellent.

Female supervisor rude now i see why the cashier is the same and. They shouldnt talk about there store manager in front of customers about hiding there friendship from him cause it will be posted i will never shop here . i also witnessed them being rude to a handicap gentleman that was the end of my shopping here...

Its harbor freight, nothing new. Good prices, lots of product... Same old routine.

Like this place, helpful employees and good prices.

First time Ive been in this specific HF but pretty much the same as every other one. Love this place

Good cheap tools ! Highly recommended

Got what I needed.

Great selection, always helpful staff

They have a great selection of tools. Cheapest prices around, most the tools are really good quality considering how cheap they are.

If you dont mind buying tools that are unashamedly NOT American-made and youre trying to spend as little as possible, this is probably a good store for you. The upside is there are a wide variety of tools and accessories available. I have no direct experience with quality / failure of products, only what Ive heard which isnt great

Always good for a quick-purchase when shopping for a tool or utility item

Always have what we need and friendly, helpful staff.

Harbor Freight is the best place to shop for anything tool related. They have almost everything tool and at reasonable prices too.

Always have the best prices on tools and equipment.

They always have good tools at reasonable prices

They have everything they advertise. Not the most curtious clerks, but hey cant ask for everything.

Found everything I needed, helpful staff and affordable prices.

Clean organized store. Employees were helpful.

I have a love-hate relationship with harbor freight. inexpensive tools have allowed me to finish projects which I otherwise could not have done, and they have also been a total pain in my a**.

A wide range of items and really helpful, caring and kind employees. Though Harbor Freight doesnt have the size, variety, and range of quality options that the Home Depots of the world have, this place is great for many project needs and will surely impact some of Home Depots & Aces revenues.

Good customer care. Rafael is very helpful.

Its a very good place for hardware items

Takes 4 engineers one booth china, to one Craftsman tool that is proven, point is cheap tool break quicker without pdf as China cant write English...check Ebay.no PDF.. Sign of worker that is not full time established in community and community exports money, never calculated how poorer everyone evolves. HF.Customers get back at higher-priced automotive ripoff who think they know what they are doing...ie. Turn-up without exhaust analysis tube to set harmonic balancer vibrates...changes...timing marks.where is community...without garage members or rental.

Great prices & good value for tools, as long as theyre for personal use & not professional use.

Not everything they have is quality. But what they DO have, will get the job done at a super affordable price, so fixing stuff around the house doesnt burn such a big hole in your pocket!.

The manager and employees are up a notch from other Harbor Freight stores. The manager actually comes out of the office to do customer service. We highly recommend this store.

A good place for all kinds of tools and related things

Not all the inventory was there like the ad advertised but overall pleased with their business and products. Would recommend to anyone.

Tool are reasonable other places.

Best place to buy reasonably priced tools.

Great Sales. Glad to have them in Watsonville

Helpful staff and all the coupons on my phone they scanned for all the good deals.

People dont really know about tools but they are flriendlyish to thats a plus i think. But make sure to check whatever it is that you decide to buy for any missing parts sometimes and trust me on this they do t have all the parts in the box

I love shopping at Harbor Freight. They always are having some sort of sale so you cant beat thier prices. Bring your coupons

A very wide selection of mostly good, mostly cheap tools. Of course they are undoubtedly all south east Asian imports. But, if you need a tool that is good enough to do the job, and dont want to spend more money than you have to, this is the place to get it.

I love using my store coupons every time I go in here. I usually get them off their website.

This is my go to place for inexpensive tools. I can usually find something that will work.

Friendly people great prices

Like always a great place to shop as lo g as your tools are going g to be light use this the place. Great helpful personnel.

Never disappointed with their prices, especially their sales, you get a lot of bang for the buck at Harbor Freight

Great service 👏 👍

The people that work there are always very helpful and polite

Good store in a convenient location. Staff is fairly helpful.

Great service good deals!

I wish I was rich...cool stuff, nice folks.

Great place for good priced tools.

They have a wide selection of tools that are budget priced. Many are of decent quality.

Great service, they have everything, great people.

Found everything here!!

Wonderful clean store, helpful staff, take your coupons!

So many good things and great sales.