I am very happy with the quality of service I received for my car. Everyone that I worked with at the body shop was very friendly and helpful

Lauren went above and beyond to get my car fixed even after a minor mistake. If your a busy working professional, this is the place to go to because they truly accommodate you to get your car done fast and the customer service is an experience I will tell everyone about forever!

I’ve had the best experience with this business, always able to help, very nice and polite, will go the extra mile for you and they do excellent work.

Loved this place my insurance assigned to get my car repaired and I loved it! Very professional people Gilbert provided the best customer service and awesome communication. Finished my car on time no delays. Loved it. And definitely recomendable!!

Thank You to EVERYONE there! From the staff at the front desk to the car body workers and management! This is the second time I’ve had to take my car in for damages! You all have been Great! I love the fact I’m continuously updated with the progress of my vehicle and the quality of work that is done. Thank You for all your hard work !! I’ll definitely be recommending this business!

Caliber Collision provided excellent customer service during my visit. The vehicle was also ready before the estimated date.

The personal and office staff are extremely detailed oriented. Every member of the staff was positive and seemed like almost family. I first went to the Santa Cruz location and they promptly gave me the option to go to Watsonville for fast service. I really appreciated the effort by both locations making my whole experience totally seamless and effortless. I was even offered to have my vehicle towed to Watsonville for my convenience. Top Notch Shop!!! I will definitely recommend to anybody looking for an Awesome body shop in Santa Cruz county.

I highly recommend this place the staff really friendly, Gil help me out with my vehicle so professional.I took my car for a paint job.They went far and behind my speciations!! 100% Recommend!

Great service and follow up

Used this shop twice now for car repairs and have been very happy with their top-notch repair work. Professional, friendly staff also.

5 star for caliber collision you guys are so professional and friendly. Costumer service is great. Joel Rocha thank you so much for explaining the estimate so professionally I really appreciate it

I have used them on two separate occasions, both times they have provided me with excellent service. If I ever need body work repairs, I will continue to use them.

The place to go if you want quality work and a friendly staff!

Awesome customer service and repair job!

We went to Caliber Collision to talk to someone about some scratches on our car. There we met John Blackstar who was so kind, friendly and generous. He actually fixed our car while we were talking with him. That personal service and care he took for us and our car you just don’t find that anymore. Thank you John!!

I Was in a Vehicle Accident about 9 months ago and I wasnt convinced by the Collision Centers my Insurance was suggesting. I looked at all the Collision Repair Centers here in town and Caliber Collision seemed like the best option for me. Boy, was I wrong. At first everything was going smooth, the staff was friendly (as they should) and thats where everything just fell apart . They emailed me to approve the total amount for the damage. I approved and then a week later they sent me an email that my car was ready to be picked up. I called and Peter and he said that my car was still being pulled apart being prepared to get painted. I didnt give them any slack and let them do their job. A week later I was sent an email again that my vehicle was ready. I emailed them just to be sure. ONCE AGAIN, Hi Jose your vehicle has been painted and will start being put back together, Thanks Peter. I was getting frustrated. 4 Days later my car was I finally going to get my car. They gave it to me dirty inside and out. My interior is a beige color and it had grease stains and finger prints all over. They never even bothered to at least wash it or remove the paint marker marks from my car. I just washed it myself. A few months after I trade in my car and they tell me that the paint that was done on my car was poorly 😡 That it had Orange Peel. That lowered the value of my car even more after my accident. Very unsatisfied. Dont go there. Took a month to get my car back and still was done poorly. Peter was very rude when I contacted him about the emails. He would literally scream over the phone to tell my car wasnt ready. He kept using the sorry excuse of We have a few vehicles just like yours and owners with similar names Im not mad about the time they took. I was mad about them lying to me and Peter being rude and the state of my car after I received it back.

I dont think I would trust anyone else to work on my cars my cars at least The office and bathroom is always clean the staff are so professional I almost thought I was in a doctors office

The staff at Caliber were friendly as well professional. The work they did was great.

Driver just cut me off nearly causing an iccident and obviously clueless. He or she went from right turning lane to the left, which I was in, in the middle of main st and ohlone intersection.I added pick of the truck in photos section btw

Only place I take my cars to. Theyre easy to work with and the work they do is amazing, car came out perfect! 🤙 Owner is badass, always there, makes sure youre taken care of and always keeps you updated.

I give this place 5 star they have good customer services always keeping us updating with the repairs of the car. Keep the good work .

Do yourself a favor, take you vehicle elsewhere. I heard nothing but good things back when it was Russo Collision Repair. Definitely won’t be coming back

Professional, clean and excellent customer service

Very good job a good friendly staff and the whole team

Excellent work they did to my charger