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Noble Ace Hardware
531 State St, Watertown, NY 13601, United States
Comments
Eu
Review №1

Pat, Mike, and the staff are and have always been outstanding. However, purchased river stones 1 month ago at 4.99 and today same product is 6.59, a 32% increase. Staff said all prices increased since ownership changed. If that is the case for all products carried there that is unfortunate. I try and shop local but comparitive price does matter. This products cost did not increase at other venues.

Sa
Review №2

The best hardware store in town, you can almost always find what you need and if they dont have it they will order it, customer service #1

Na
Review №3

The help is always nice, and polite. Willing to take you to the items, or order it for you.

sm
Review №4

Great place,Really helpful people that work there and they have just about everything you could need.

Mi
Review №5

Went to checkout today and was told new owner has discontinue the practice of Military Discounts. Guess its Lowes or Home Depot from now on. Thanks new owner for your support

Ri
Review №6

Got the tools I needed.

Sa
Review №7

Employees have a tendency to make me uncomfortable walking around and continuously asking if I need help with anything watching me and creeping around me looking at me like I am going to steal. I Enjoy going to look at the various things they have to offer and price check for future reference as I am constantly looking for something to keep me occupied and upkeep my craft and hobby supplies. Cashier didnt even bother to ask me if I had a rewards card.

Ri
Review №8

Very friendly and helpful staff as well as polite. Prices are reasonable with a large variety of products.

Ga
Review №9

Amazing place with an awesome staff! Always willing to help and answer your questions. Highly recommended!!!

Al
Review №10

You will be stalked and harrassed and questioned during the entire visit. Employees will be hurrying shoppers to make selections. During my visit to this store the manager Pat even went so far to question me while still shopping inside the store where merchandise I planned on buying as a Christmas gift was and proceeded to yank it from my possession and ask me to leave the store while I was attempting to put it back. Clearly he has anger issues or is so broke a single theft would put the entire operation into a bankruptcy or something. Laughable Nobel more like rude and unprofessional Hardware

An
Review №11

I always have to go in and look for someone to ask where stuff is before people were lined up always asking if you needed help finding something I understand sometimes other people were in front of me but when you find some people at a computer and then they radio for someone when you can just point me in a direction

Lo
Review №12

Very Helpful and Friendly.

Me
Review №13

Always great help

Ho
Review №14

Friendly, personalized service. A handy, well-stocked store with a hometown feel.

Ju
Review №15

Could have used more staff on the sales floor

ki
Review №16

Always friendly and happy to help

Er
Review №17

Staff is knowledgeable, friendly, and helpful. Large selection, great prices. As a homeowner, Im happy they are in the neighborhood. Ive gone there with many home renovation projects in the works - as well as in a complete panic when something breaks or goes wrong around the house - and they always point me in the right direction and give the best tips and advice. I cannot stress enough how helpful they are, even when I call back with more questions!

Br
Review №18

Staff is always great with helping and acknowledging you when they walk by. You dont see service like this at the big box stores, staff here is very knowledgeable.

Li
Review №19

I always find my home improvement items when I am in a pinch.

ca
Review №20

Great service deserves 5 stars, but its frustrating to pay more for walk in. There are times when i drive by and need to stop in for a product and pay more for it. It wont prevent me from using Noble though. I love the staff.

To
Review №21

Great place to shop. Employees are friendly and knowledgeable.

or
Review №22

I love this place. The employees are super friendly and helpful. I ask some pretty dumb questions sometimes but they never make me feel stupid. They always have what I need.

Ju
Review №23

Only customer in the store this morning and the employee at counter in the back, never acknowledged me, greeted me, asked if he could help me. After standing there for 10 minutes at least, I left. Rude employee and definitely did not want my business. Went to Lowes. Wont be going back there.

Ma
Review №24

Awesome store. Friendly helpful staff and very competitive prices!

Da
Review №25

Great store with excellent selections and service.

La
Review №26

Truly the place with the helpful hardware people!

Pa
Review №27

Great place. Staff is amazingly helpful and always able to answer complex and simple questions.

ri
Review №28

Great place, wonderful people

Lo
Review №29

I love the store in the way its set up the staff is great the managers awesome he allows my dog bear to come into the store. Thank you Loren Smith

St
Review №30

This is one of my favorite places to shop, l have been a loyal customer for over 30 years, they always seem to have whay l want or can order it.

Jo
Review №31

I shop here a couple times a week atleast. Love it. Very friendly staff and competitive prices.

Ge
Review №32

Very helpful and knowledgeable staff that were happy to help answer all of my questions.

Je
Review №33

Always helpful and kind

Do
Review №34

Used to a really good hardware store, before it became Ace. They do not carry half of what they used to.

Jo
Review №35

Friendly and helpful staff; extensive store inventory at competitive prices. A full service hardware store.

Ni
Review №36

Always great service, and if they dont have it, theyll order it for you! My favorite place for hardware.

Gi
Review №37

Love this store the people that work there are amazing the prices are fantastic!

In
Review №38

Always friendly, helpful staff. Neighborhood store you can count on.

Je
Review №39

They are always very helpful and the prices are good!

J.
Review №40

Not a big store, but very complete, staff knowledgeable & helpful.

Am
Review №41

Love shopping here. The greatest customer service hands down.

Lu
Review №42

The staff helped me find the lock I was looking for.

An
Review №43

Very good went in to get salt

Jo
Review №44

The staff are always helpful.

Da
Review №45

Nice helpful folks.

Jo
Review №46

Awesome service and knowledge!

Ro
Review №47

I am in here about once or twice a month. Staff is super friendly and never give me trouble over my service dog.

BD
Review №48

Always a good place to stop for things you need when working in the yard and house.

Jo
Review №49

Super helpfull staff

Ed
Review №50

Great staff, well stocked.

Ca
Review №51

Clean place,very knowledgeable, and friendly staff

Ma
Review №52

Always great service!

Ph
Review №53

This place is the bomb they have everything you need staff friendly

Wi
Review №54

Good place.

Ka
Review №55

Lots of bedding plants in season, for sale, out front of store.

Mi
Review №56

Great select of hardware

Sh
Review №57

Great store, Great Staff!

Ch
Review №58

Helpful staff

Jo
Review №59

Very friendly people there

sh
Review №60

Exspensive!

De
Review №61

High in pricez

Ch
Review №62

Nice friendly staff, well stocked

Information
62 Comments
4.5 Rating
  • Address:531 State St, Watertown, NY 13601, United States
  • Site:http://acehardware.com/mystore/index.jsp?store=14125&cid=localstore14125
  • Phone:+1 315-782-5964
Categories
  • Hardware store
  • Building materials store
  • Electrical supply store
  • Paint store
  • Plumbing supply store
  • Tool rental service
  • Tool store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–5PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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