Absolutely wonderful experience! 10/10 would recommend.Service was next level, very informational, one on one attention to detail, and strictly customer based. Chocolate was excellent as well and made the perfect housewarming gift.

Benjamin and Mike were great! The chocolate is incredible and not expensive! Highly recommend...

Nice selection. Kind and helpful staff.

This is real although outrageously priced chocolate from Belgium. I suggest paying special attention to promotions, never refusing to taste what is offered and come visit this shop at Easter and Christmas. The Easter chocolate eggs are the best thing ever.

Love this store. The staff is always friendly and helpful. The chocolate is pretty good too.

Neuhaus has great chocolate. The staff is friendly and the packaging is great for gifts. You should definitely try it at least once. Now that it’s in D.C, you don’t even have to travel to Belgium.

This place has some of the Worlds best Chocolate!I would give them 5 stars but the location in Union Station just plain sucks!Hard to get there unless you are already going to the station!The chocolate covered cherries are to die for though!I bought some and they were so good that they didn’t even make it home!Luckily I bought more than one box!If you love chocolate and you don’t mind paying a little more you will love this place!If your on a tight budget, you may want to stick with the lesser stores!This one is top shelf!

I received the Lovely Mother trio gift box today from my son Tim and wife Susie. These candies are pieces of art! So pretty and very yummy! Absolutely love them!!! Thank you!

While waiting for our train, we stopped in this store. The ladies were extremely pleasant and kind. Definitely pricey but worth it for a finer chocolate.

The most amazing customer service I have ever encountered, and such great chocolate. The staff is polite, kind, and helpful. My most recent visit left me smiling the rest of my commute home because of how wonderfully they treated me and the excellent product I knew I received.

Theresa was very pleasant and accommodating! Very nice place to shop. The Chocolates are especially delicious! Excellent service and experience!

The chocolate is fantastic and the customer service is even better. Visited with a friend on a Saturday and was helped by Jeanie. She was so sweet, knowledgeable, and genuine. We really appreciated the attention she gave us.

Located on the main floor of Union Station Train Station I was craving some chocolates. I always purchase their pre-packed boxes prior to leaving an airport in Europe but Im always stuck with flavors I dont like eating. Anyways took a drive out there and was greated by a lovely staff member and manager of the store. They were very patient and let us taste test the chocolates to prior. I was almost a little shocked at how many pieces we were allowed to taste but thats probably why I left with a 16 count box of chocolate and a bar of dark chocolate with Sicilian orange peel. Anyways I wanted to focus mostly on their service - was really refreshing and welcoming and obviously their chocolates are amazing!

The chocolate is fantastic and the customer service is even better. Visited with a friend on a Saturday and was helped by Jeanie. She was so sweet, knowledgeable, and genuine. We really appreciated the attention she gave us.

Heavenly chocolate! The staff is really friendly and they can make a box for you with any of the chocolates on the display. And they have tell pretty gift boxes!

Impeccable service, delicious chocolates. You can’t go wrong with stopping in to pick up some treats for yourself or as a gift!

LADY THAT WORKED ON THURSDAY MORNING 05/04/2017 - THE WORST CASHIER EVER.MANAGEMENT, SHOULD YOU BE READING THIS, PLEASE CONTACT ME. IVE BEEN BUYING THIS CHOCOLATE FOR DIGNITARIES FOR YEARS IN THE NEW YORK CITY.THIS IS THE FIRST TIME I HAD SUCH RUDE ATTITUDE FROM THE NEUHAUS STAFFER. I BELIEVE IT IS DUE TO SAYING THIS WAS A PRESENT FOR THE PRESIDENT AND ASKED FOR THE SECOND BOX)) EXTREMELY DISAPPOINTING. THIS LADY NEEDS TO BRUSH UP ON CUSTOMER SERVICE

Best chocolate I have ever had.

Excellent chocolate. Pricey but oh so good

Great customer service best in taste

The chocolates are superb.

Favorite spot when in DC and looking to #treatyourself

Chocolates are delicious, and the staff are great.

Out of this world chocolate!

Awesome

Excellent service 😊

Worth

Delicious!!!