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LUSH
3066 M St NW, Washington, DC 20007, United States
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LUSH
Comments
pr
Review №1

Love this brand love this store. I popped in to make an exchange & it was a super easy process. I love all my new goodies

An
Review №2

This LUSH store is absolutely delightful and smells amazing. The staff is incredibly sweet and helpful. I always would recommend a good bubble bar.

Mo
Review №3

I have tried to go to this location twice only to discover that the hours listed online are inaccurate. Why is the store closed in the middle of the day on a Wednesday? No explanation or updated hours listed on the door.

To
Review №4

Shout out to Lucy and randy! As a new Lushie! I felt so warm and taken care of after my experience today!! Lush is definitely my new addiction!! Thank you both for being so kind, and walking me through some history and culture about the brand!!I can’t wait to try all of these lemony scents one by one 😊😊😂 🍋🍋🍋😊All of the bestTony!!

L
Review №5

Walked about 5 steps in the store before being hassled about using hand sanitizer before browsing, although I literally touched nothing. This wouldnt have been an issue had the customer who walked in after me and touched several items received the same lecture. She didnt. Although I didnt say anything while I was there, it did bother me a bit. Please be sure to treat all of your customers the same regardless of race, ethnicity, etc. Not a good look for your brand.

La
Review №6

Ive been to fair share of beauty supply shops because my girlfriend loves this stuff and my experience at this location has been the best up to this point. The staff was very knowledgeable, attentive, and super friendly. I was given as much attention as my girlfriend while I was in the shop and this tells a lot about a business. I can tell the owner and management takes pride in what they do because the store is clean, organized, and smells very good. I encourage anyone who is into beauty and cosmetics to give this shop a visit. You won’t be disappointed.

Ma
Review №7

Amazing customer service.

Ni
Review №8

The products are really good, if you want to try they also provide samples. You can also order online.

St
Review №9

Amazing Store, is definitely a must visit!!!!

An
Review №10

Great customer service and wonderful products!

Ma
Review №11

Huge selection, friendly service.

Ab
Review №12

Friendly, sometimes too friendly, staff, and great options! I love what they stand for and the products they offer! I get all my Christmas gifts from Lush every year!

Br
Review №13

Awesome customer service. This place is top notch, they are happy when you are happy. If you need a gift or something personal, do yourself the favor!

Li
Review №14

Have always been a huge fan of Lush brand due to quality of experience, staff, product, and branding. Now a super fan as a result of the “charity” line that allows you to back a charity of your choice while making a purchase. Self care can make you feel guilty (investing in oneself) but the charity option allows you to feel like you are supporting something larger than yourself while also feeling good about the product your investing in you for yourself.

Yu
Review №15

The sales girl was fantastic, so knowledgeable!

Re
Review №16

Super helpful staff can answer any and all of your questions. Their products are also fantastic, all natural and good for your skin. They are a little pricey but very worth it

Av
Review №17

I had such a great experience here! The staff were extremely helpful and friendly and it seemed like a very welcoming environment. The two sales associates Ash and Taryn helped me find some products and I’m so happy with them! The one shampoo bar I bought, Jason and the Argan Oil, is absolutely amazing and worked wonders for my hair. I would definitely return to this store!!!

Ka
Review №18

I wish I had gotten the sales associate’s name but she was amazing. She took the time to help me find some bath bombs and helped me find some shampoos and conditioners that didn’t have an ingredient I’m allergic to. I was very happy when I left!

Ta
Review №19

Love this bathbombs ❤️

Ma
Review №20

Friendly staff, great stuff (if you like smells!), and well-run store.

An
Review №21

Lush is a place for happiness and joy and colorful world. The staff here is so accommodating and well informed about their products. I was looking for a face mask and the lady helped me try and discover a long range of their products. The soaps are so colorful and the hair and facial care products are also really good. I wish they had more stores here.

An
Review №22

I always know I’m gunna get a headache from all those potent smells... but it’s just too darn tempting to not go into a Lush whenever I see one

Ad
Review №23

The store manager I worked with is so kind, really helped me towards the products I was looking for but did not pressure me to purchase. Great experience, Im definitely coming back again and again. Also I LOVE their sustainability initiatives and how this store proudly wears it on their sleeve

Ri
Review №24

I have always been looking for a great shampoo and conditioner for men. Their products are very Superior.

E
Review №25

I love Lush so much! Every store I have ever been to each employee is so helpful and nice. I have such a great time smelling all the amazing soaps and bars I spend hours there and usually over $100. Which although it might seem like a lot of money to some the products are so worth every penny. So you totally get bang for your buck.

Ch
Review №26

Very small shop with a comprehensive selection. Very friendly staff. We got what we needed and got out!

Mi
Review №27

Love their products! Havent been to another so I cant compare size or selection. They had everything I was looking for and a wonderful staff.

St
Review №28

Lush personnel are always there to help and answer your questions. I love their natural cosmetics and cleaning products. Big fan definitely recommend shopping there.

Wh
Review №29

I only give 4 stars to this place because it’s very organized and the staff are amazing. They are very helpful. However I don’t like lush products. Two of the products that I bought irritated my skin and the other ones were just hard to use

na
Review №30

Lush is always a pleasure to visit, but this day in particular there was a very nice guy working the cash register. He was in rotc growing up, and connected with my partner and I instantly. He was very friendly, and offered samples that he recommended for us based on our athletic preferences. I return to this location time and time again because the customer service is done right.

Kr
Review №31

The staff are always super knowledgeable and kind. Not too pushy but helpful when you have questions about different products and willing to share their own personal uses of the products.

k
Review №32

The store was cute and love the neighborhood. This will be my first and last visit to this store. I was a little upset because as I was paying I asked the cashier if we could get a sample of a face mask for my husband she started giving me excuses of why she couldnt. Ive been to multiple other Lush locations and theyve let me try various face masks. I was even more hurt when I heard another associate offering another customer a sample as we were heading out.

Ta
Review №33

As always, LUSH personnel are so great. Helpful and cheerful. This shop was awesome. The products are typical LUSH-amazing.

Sa
Review №34

Customer experience was superb. Great knowledge of employees and awesome help. Definitely going back!!!!

st
Review №35

Been traveling recently and I couldnt bring body lotion on a plane due to TSA rule. Glad that LUSH solves this problem with their body butters (solid bar.)I was so pleased that I visited the shop. I had really great shopping experience and staffs were very helpful with their great recommendations and services.

Me
Review №36

Cramped, not a lot of space to move around, checkout line is usually a mess. Ive been here multiple times and every time Ive been hounded by an over-eager clerk. I am sure this is just how the company trains their employees to be, so its nothing against this particular location. But hey, Lush Corporate, can you chill out with the uppers youre giving your staff? Or whatever youre doing thats making them almost literally insane. I just want to grab my bath bomb and get out please!

Is
Review №37

Its lush anything less than 5 stars is unacceptable. Amazing soaps and shampoo, make up face masks, and toothy tabs!

A.
Review №38

Helpful upbeat staff. Huge array of natural bath/beauty products.

An
Review №39

Follow your nose in, they had more than enough to suit my needs...

Di
Review №40

Super friendly. But if you dont like strong smells would avoid. Free samples

Br
Review №41

Gabby and Morgan were amazing in helping my friend and I find exactly what we needed! Thanks for making my trip out to DC even better!!

Bh
Review №42

I got attended by a lovely lady, I had a good conversation and got some questions clarified. Overall, the staff is caring and they help you.

ch
Review №43

Wish it was closer..store smells amazing!!

Ty
Review №44

My wife loves this place because they are helpful without being too pushy like other lush stores. She also likes how they keep everything well stocked.

Ga
Review №45

We couldnt help but visiting a Lush when we were in Washington DC. Were from New Zealand and love lunch so had to go to see what different products they had.Great friendly service from the staff as you expect from Lush.

Ty
Review №46

The staff here is the best of any location I have been too. They are always very helpful and I love visiting

Ta
Review №47

The best natural products and they smell so yummy

Al
Review №48

Everytime I come in, the employees are willing to answer my barrage of questions about the products and offer suggestions for new products to consider. If youre going to go on a weekend, try to go when they open, if you want to get your questions answered.

Sa
Review №49

Everything. LUSH is amazing by product and ethics. I love this company so much Ive converted my entire shower to all LUSH everything.

Li
Review №50

Clean and healthy products. Excellent staff to help with your needs.

Ja
Review №51

Da best. Da realest. Da truest. Bath bombs. Good vibes. Cruelty free. Go go go. Youll never want to leave.

ʙʟ
Review №52

Theyre very nice. A little pushy, a little salesy, but also gotta understand thats pretty much their job.

Uc
Review №53

Alot of good smelling/feeling products

Me
Review №54

Great shop for bath bombs

Ru
Review №55

There is not enough width for people who are trying to walk around, but the people there are very nice.

Ju
Review №56

Great product and the workers are so good at helping to pick out items based in someones likes and dislikes. Makes gift buying a breeze for someone who likes this type of product.

Am
Review №57

Nicely done store but Im not a big fan of lush products

Ki
Review №58

Great staff and a fun store. I love trying out the new products

Wi
Review №59

Awesome place wit an even more Awesome staff....

Mo
Review №60

The associate was knowledgeable and courteous.

Ry
Review №61

Strongly suggest seaweed mask; works like a charm.

Mi
Review №62

I love this place, these people, this idea. lifetime customer

Kr
Review №63

Great selection and helpful staff!

Jo
Review №64

Awesome experience if you enjoy natural ingredients and great fragrances.

Pe
Review №65

Great customer service were very helpful and nice even when we walked in 3 minutes to close. Didnt feel rushed at all.

Om
Review №66

Love there facemasks.

Al
Review №67

Small and a bit uncomfortable but great service.

Re
Review №68

Very nice and helpful staff

Je
Review №69

Very poor customer service. Beware them pushing the sale items on you. I was very clear I need a lip balm at the till - got a lip tint pushed on me and then no help when I tried to immediately return it as it clearly wasnt a balm. No refund or exchange offered.

Ra
Review №70

Great place to buy beauty products

Ni
Review №71

Excellent products. Try Lush and you will be hooked.

Br
Review №72

This location is pretty small

el
Review №73

Very nice and helpful staff.

Cy
Review №74

Friendly staff and great service!

pe
Review №75

Friendly helpful staff, great products

We
Review №76

Best bath products anywhere, and the best help.

Sh
Review №77

Great customer service. There products really work and smells are addicting.

Jo
Review №78

Nice lush store, attracted by the smell in the street :)

Ju
Review №79

Looove this Lush

Sc
Review №80

Generous samples and lovely, ethical products

Da
Review №81

Enthusiastic and helpful staff.

Ga
Review №82

Smells amazing

El
Review №83

Smelly soap (the good kind)

As
Review №84

Good collections...

Al
Review №85

YOUR PRODUCT MADE MY NOSE BLEED AND MADE ME BREAK OUT

A.
Review №86

Getting so ultra expensive 😔😔😔

Sa
Review №87

Staff is awesome!!!

Sm
Review №88

Small location

Ji
Review №89

Large selection

Sh
Review №90

Quesh Ghalih Products

Information
41 Photos
90 Comments
4.7 Rating
  • Address:3066 M St NW, Washington, DC 20007, United States
  • Site:https://lushusa.com/?utm_source=google&utm_medium=gmb&utm_campaign=631
  • Phone:+1 202-333-6950
Categories
  • Cosmetics store
  • Beauty supply store
  • Gift basket store
  • Gift shop
  • Perfume store
Working hours
  • Monday:11AM–8PM
  • Tuesday:12–7PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:Closed
  • Sunday:11AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:No
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • NFC mobile payments:Yes
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