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Office Depot
1875 Connecticut Ave NW, Washington, DC 20009, United States
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Office Depot

Comments
Wh
Review №1

Honestly everyone here is always super helpful. It’s a small store so the inventory isn’t huge, but the staff always answers my questions and is willing lend a helping hand. I do all my printing here, super easy.

St
Review №2

Way easier than I thought! I was prepared to be here all day but got in and out fairly quickly. I had a large job (I thought so) but they knocked it out for me in 45 minutes. Great staff.

Ro
Review №3

I had an awesome experience at this location today. Kareon I ( I am probably misspelled her) But she was so welcoming! I will shop this location again. I only go where I feel welcome!Rosita

Ir
Review №4

Most inexpensive and efficient way to facilitate regular print jobs. I always appreciate the friendly staff and quick service.

Le
Review №5

Thank you to Michael at the copy desk who helped me print a complicated booklet of recipes and made the process so seamless! He was extremely helpful, polite, and and very knowledgable! I highly recommend this Office Max location for printing, ask for Michael!

A
Review №6

I stop by here for a few minutes to pick up some batteries and a couple of other items. There was no one in line and I was able to grab the three or four items I had and come immediately to the register. I grabbed some gum and Candy while I was in line for the kids.

Ca
Review №7

Excellent service.

Me
Review №8

This store had everything I needed and the staff was very helpful!!

J
Review №9

Outstanding shipping service. The team at this branch are extremely helpful and go out of their way to help whenever Ive needed to ship something. They navigate you through the carrier options -- USPS, UPS, or FedEx to find the best option for delivery time or price. They have been especially helpful when Ive had to ship a fragile or irregularly shaped item. Highly recommended for shipping. Great job!

Ch
Review №10

Small location but its good,pretty much everything you can find here, not lots of variety. Street parking available not very easy to find car parking. Customer service is finehere, not very helpful.

Ro
Review №11

Staff is very friendly and so helpful they make sure they get the job done also its a great location 👍

Pa
Review №12

I needed to get some basic supplies--binder, printer paper, page protectors, etc.--on a Sunday afternoon. The staff was extremely helpful. They pointed out where the things I was looking for were and told me that they recycle printer cartridges. I was glad to hear that because I have quite a few that I have not yet mailed back to HP. I will definitely be going back there again.

Ro
Review №13

I went in today to have some cards printed as inserts for my wedding invitations. Seydou the manager and John were incredibly helpful and knowledgeable. Anytime I have a printing job, this is where Im going.

El
Review №14

All of the staff members were enthusiastically helpful and kind today. I have always had great experiences with the staff at this location and continue to come back whenever I need office supplies or print services.

Av
Review №15

Small store, but with wonderful and helpful staff. Despite its size, the store has all of the basic categories you would expect from an Office Depot. Instead, the size accounts more for the variety of brand options. That said, the store is well staffed and you will not want for customer service. Street parking can be annoying in the area of the store, especially during daily rush hours.

My
Review №16

Convenient location. More digital output oriented than training supplies

Br
Review №17

Very friendly. Printed a poster on short notice. Singh was a great help over the phone and in person.

Ra
Review №18

Sometime office depot is a life saver. When you need something for right now it is good to have Office Depot near you. The people are nice and you can find almost everything for the office. Sometime the cashier is slower than usual, so dont get upset...

El
Review №19

The Operations Manager, Seydou Kante, went above and beyond to help me today. My ink had run out far too early based on HP’s own estimates and Seydou made sure that he educated me on ink options and made sure that I was happy with the ink I purchased. Everyone in the store was enthusiastic and interactive, completely happy to help! Definitely going back.

To
Review №20

This place has definitely gone downhill in terms of staff and management. I have been a regular user since it opened, but it has lost its customer-oriented focus. I have recently found it convenient to have large items printed through the Office Depot online service. Yesterday (July 12, 2016) they could not find two of my print orders (out of three) even though they were supposedly done. They had to reprint it! Today (July 13, 2016) I got an email that another order was done. The place was busy so I waited my turn. When I was finally asked if I needed help, I told the guy what I was there to pick up, he and another took a cursory look around and then firmly claimed it wasnt done and that they had not send any such email. I suggested looking up the order number, but the person helping me just walked away, went back to his printer, and continued on another print job. When I asked him, Is that it? he replied, Im busy. I came back home, checked the email, found that I was right, and called the store manager. After some time waiting on hold he finally found it and defended his employees as busy. Really? I am busy too and, guess what, I am the customer. My takeaway is to find another print service. There is virtually no parking there, and I think they are happy to just live off of the hotel business. Fine. Bye-bye.

Pe
Review №21

Very helpful manager when i was buying a new printer. Consistently friendly and helpful.staff.

Je
Review №22

Called them one evening and asked if they could print a double sided flyer. They said yes, but the guy who does it went home already. I said no problem, it can be done the next day. They said it would be done within an hour of opening at 8 a.m. I received no call or text by 9. So I called them.What ensued was 2 hours of confusion and chaos. They told me three times that If I submitted the order after closing they wouldnt get it because no one was there at the store. I explained that the internet doesnt close. I had told them it was an online order several times but I dont know where and why there was so much confusion.Suffice it to say, after 2 hours of nothing, most of it them not even able to find my order, then finding it and telling me after all that that the printer was down anyway, I lost an entire morning with these jokers. They told me to call the 800 number and transfer it to another store.I did that and they said they cant transfer to another store. I said fine, cancel it and they said, well we have to send it to research to find out why it cant be canceled.This company is the WORST. I could not believe how every employee I spoke with was even more clueless than the one before - all the way up to customer service at corporate.

De
Review №23

Slow, delayed printing. Typos in my order yesterday ... They are swamped and the management needs to hire and train more humans for the printing section. The other staff should be cross trained on printing services so that Office Depot Max customers may secure business cards in a couple hours, not a day, as advertised. Lets hope when I go back there later they got it right.

Sh
Review №24

Wonderful people work here! I forgot my credit card at the store and they kept it aside safely! Cant thank you guys enough!

Im
Review №25

Amazing assistance from John, went above and beyond to assist me with a difficult request and found the best price way for me to do it while remaining patient and friendly the whole time

Da
Review №26

Great printing staff. Prices were half that of FedEx. Poster was done in < 20 min.

Ba
Review №27

Helpful staff, good service and low price. Really appreciate their help when was urgently needing an A0 poster!

Bo
Review №28

Jelan provides excellent costumer service, but there is a special handling fee just for using this location to ship packages over 1lb. #next

Pa
Review №29

Everything was great! I love office depot.

Ce
Review №30

The other day when there to do couple things i ask one of the employees for help ..but .Before i ask him anything his answer was i am busy and he walk away when i look around for another employee everybody pretending dont see what just happened and even they know they i need help they dont even ask me for nothing pretending being very busy this make my life more complicated and when i when to pay i have to way too long because the manager take to long talking w another customer.they shoul have more responsible and happy helping employees working here.to make every customer experience extraordinary and no a nightmare.

Br
Review №31

Smaller selection, frequent stock problems, and a less than interested staff make this a non-ideal store. The difficult to access location also is problematic; its great for walkers, but if you have a larger order, there isnt an easy way to get it home.

Je
Review №32

Amazing service attention to detail and warm staff.

Am
Review №33

Yay! They opened up for me as they were closing so I could get a print job just after closing time! So nice!!!

Ho
Review №34

Awesome helpful staff. Loved it!

Re
Review №35

Friendly and excellent customer service.

Pe
Review №36

Do not let the staff at Office Depot north of DuPont Circle pack anything of value for you. They have absolutely no idea what theyre doing.

Ju
Review №37

Always out of cartridges. Never restock. Associates ignore customers when askin for assistance.

Er
Review №38

You can usually check out quickly. Usually.

De
Review №39

Phone doesnt get answered during office hours

YA
Review №40

The store was closed although the sign at the door says 5 pm. I was at the store at 4:30 pm.

Wi
Review №41

Was looking in this store for an item I saw on the main website; always a possibility it might be in a store. The staff here is unbelievably rude. NEVER using Office Depot again.

Sc
Review №42

Update your store hours.

Ta
Review №43

Great to shop for back to school supplies

Al
Review №44

5 star for Marcus!!!thank u..

Do
Review №45

This location is very easy to access

Al
Review №46

Staff needs to get it together. Michael was great though.

Na
Review №47

Staff is so friendly here!

Ju
Review №48

Dont call this place - I had to wait for over 20min (I hung up before they answered).

Ja
Review №49

Staff was very friendly, but the store hours are limited and the size of the store limits the inventory on hand. Unless you need something very basic during business hours, I can’t recommend.

Fi
Review №50

I like how they screamed at my moms face when they said, OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOH The dude was high

Er
Review №51

Over-priced way too much, even if comparing w/ Staples, let alone online.

Em
Review №52

Staff so friendly!

Ra
Review №53

Friendly, helpful staff.

Me
Review №54

Nice customer service

Al
Review №55

Nobody really had it together (right when they first opened that morning), they tried their best though so that counts for something.

Ti
Review №56

Fast professional help

ca
Review №57

All office utily

Te
Review №58

Staff friendly and had what I needed

D
Review №59

Nice staff

Sa
Review №60

Always out of stock.

Ch
Review №61

Rude

Al
Review №62

Incredibly helpful and kind!

Ra
Review №63

Excellent attention.

单桂
Review №64

CV female

Information
19 Photos
64 Comments
3.7 Rating
  • Address:1875 Connecticut Ave NW, Washington, DC 20009, United States
  • Site:https://officedepot.com/storelocator/dc/washington/office-depot-3315/?utm_source=google&utm_medium=organic&utm_campaign=gmb_3315_website_retail
  • Phone:+1 202-986-2115
Categories
  • Copy shop
  • Business to business service
  • Computer consultant
  • Computer store
  • Office supply store
  • Furniture store
  • Mailing service
  • Office furniture store
  • School supply store
  • Shredding service
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–6PM
  • Wednesday:11AM–5PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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