Im stuned a whole food with a line wrapping around the store? Are you kidding me unreal. Never again to this very sad of an excuse to have this hanging. Can see the line on one side of the store and registers on the other. Freak show.

I think its great to have a supermarket across the street from the Foggy Bottom Metro. I usually get something in the bakery before heading for home when Im in the area. Today I met a friend for coffee before going to the nearby Textile Museum. I got there first and didnt have a problem getting a cup of coffee. My friend came later, stood on line for fifteen minutes to get a cup of decaf, and refuses to go back. If you have the time, coffee and the choice of so many good pastries is a good deal. If youre in a rush, go somewhere else and pay twice as much.

Dear Whole Foods, if you run a store that is open for business, did you ever consider it might be good customer service to staff it appropriately? In the last few months from a potential 18 registers you have MAX 5 open, only…….And a line of on average 60-70 people….. Really? You call this delivering customer satisfaction? Maybe creating a more fair working environment might attract more staff and ergo improve your image all round. Very disappointing.

I’ve been shopping at the Foggy Bottom Whole Foods for six years because it’s the only real grocery store in the neighborhood, and the best way I can describe it is utterly dysfunctional. If this store were a nation, it would be a failed state. Basic items like half and half are routinely out of stock. The produce is appalling (moldy tomatoes and rotten peppers are the rule rather than the exception). Products are regularly sold beyond their expiration dates. The deli is open arbitrary hours that seem to change based on whenever someone feels like staffing it, and even when it is theoretically open good luck finding someone to help you. And of course, there are the lines; waiting 20 minutes is normal, but waiting 40 is certainly possible on any given day. The root cause of these problems is obvious: neither management nor staff cares one iota about the quality of their work or the customer experience. They simply don’t. Whether you’re trying to purchase from the deli, the bakery or the coffee bar, there’s a sense that you are inconveniencing them; at the cash registers, staff sometimes refuses to speak to you. The consistent level of rudeness is surprising even by DC standards. Still, one could write this off if the store delivered on its mission to provide fresh, high-quality groceries. It doesn’t. Every single shopping trip is a hassle. And the truth is that it’s never going to change, because this store is the only option other than Trader Joe’s (which offers mostly prepared and packaged foods). Given that, there is no reason for me to write this review. You, dear reader, are still going to shop there. Just like me. Still, I feel the need to express the degree to which I find shopping at this location to be a miserable, frustrating and disheartening experience — one that often leaves me thinking about what exactly is wrong with society.

Terrible checkout system... Whole foods... Whats going on? Its not complicated to sort out the checkout system, theres plenty of ideas you can get from all other major grocery stores. Not complicated at all!

Our FREEelectrons.Family review: Clean and conveniently located near the hospital. Good place to get prepared meals in a bustling location... quite a busy place.Check out more reviews... and much more of our free electrons family semi-nomadic life abroad.  Just GOOGLE us!BIG SMILE!~ free electrons family 🙂 🤪🙃😉

Many hot and cold food options in the self service area. More expensive than other grocery locations.

Must have been peak hours because there were alot of people especially in the line to check out, but when i finished my shopping and went to check out, the line was gone. So you guys are super fast! I found everything i was looking for! Has amazing vegan options when it comes to pre-made food which is awesome!

Not enough cashiers working, very long lines

I was VERY disappointed. I ordered loaded nachos which I feel was OVER PRICED and falsely advertised. They werent loaded at all. The nachos werent crunchy. The fruit parfait wasnt tasty. I ended up throwing away half of the nachos and half of the parfait. The bottled water was delicious. I will not eat here again.

Great selections of fruits and vegetables. I was able to buy an avocado that was perfect for lunch that day.

Never disappoints. My second food home away from home 😊👍❤️

The check out line is understaffed to the point that there is usually a 10 minute wait, or longer. Also, there are no conveyors to put things on, so its just a few items at a time then put them down in your bag, adding to the slowness. Worst WF experience Ive had because of this. Big store with good selection that I dont want to buy from. Get it together, Amazon!

Great chill spot! Very much so like a sports bar with 5 big screen TVs usually tuned 2 whatever major sports event is going on & drinks! My go 2 spot at 1 time!

Very nice for a quick and good breakfast. Great for a stop when going between cities and states. Breakfast in morning and buffet at noon only as per after covid-19 for some reason, they dont warm up food stored in fridges.

Wonderful food and high quality and fresh vegetables and fruits. Also a great customer service.

Im downgrading to one star because I now know that when GW classes are open, there are not enough WF cashiers to cover the amount of people online. There may be 40 or more people on line. Also, keep in mind that its a small store so they may not have all the products you used to seeing at a whole foods.Im downgrading this rating from four stars to two stars not because this location is small and hard to get around, but because they dont even try to staff their deli or inform you what the deli hours are. Sometimes I show up in the delis closed they tell me it closed at 5:00 or closed at 7:00, they just have no idea. Once I showed up at 6:30 and there was no closed sign and somebody was behind there but they told me that it was closed I just hadnt put the sign up yet.

This is one of my favorite Whole Food store locations. Its right across the street from my doctors office so I get to treat myself after every doctor visit 😁

Amazing store for high quality food, and also market to grab some lunch to eat

This place is a madhouse. Full of GW students, understandably. Line for the register snakes around the first floor and almost goes out the door. Avoid this one or go during non-peak hours.

I totally enjoy shopping at this location. Staff assisted me diligently as usual.

Update!The microwave can only be used for reheating cooked food!!!! You are not allowed to use it for cooking raw meat!Everything organic and healthy you need. Enclosed place to sit down and eat and drink your purchases right away. Even a microwave and cutlery is provided for free. Awesome!!💞

The store sells expired diary products and baked goods all the time. Bought a milk on 9/19 with Nov 6 expiration date only to find out that it already went bad upon opening. The deceiving labeling was dishonest. The management fails to provide proper oversight on food safety.

Place was really crowded which I am not complaining about since it was move in weekend at GW. Just thought they should have been more prepared and had double the amount of registers open at checkout.

Hit all them up never cam go wrong

Looking for more organic fruit options, but otherwise the selection here is really great. The prepared food could also have more health/plant based options. That would be amazing. But they do have stuff in that department.

Very long lines to pay, awful customer service...... I wish Trader Joes was closer to the GW campus....

This whole foods is conveniently located on the George Washington University campus, but the checkout lines here are atrocious. Longest I have ever seen at a whole foods.I dont know if they are understaffed, mismanaged, or what is going on but it is in desperate need of some help.

Easy to shop, well organized.Very neat and clean. Wide range of items in every category

Very nicely laid out Grocer in the heart of the GW campus. Lots to pick from, tons of premade foods, hot and cold, available too!

THE BEST OF THE BESTEVERYTHING WAS A-1

Hard to tell what may catch your eye and wallet in this store. Its a treat in its self to visit. I never go with anything in mind, though the Perogies are the best ever. The exotic is always there.I would dislike having it as my primary grocery store--$$$, but I would hate never going.Checking out has become difficult, no self-checkouts, too few cashier, but your place in line is most fair to the next available cashier.

It was good. Did a amazon return. Quick & easy. In and out.

My paycheck goes to Wholefood no matter the city. Very nice and clean most of the staff asked if I needed any help. My only problem was the coffee bar. After I did my shopping I order a medium coffee. The coffee was not ready and was not in a rush. The guy just added water to my coffee. and gave it to me. Very disappointing I paid my money for drip not Americano.

Nice place to stop by. It became busy starting September (students are back!)

They have fresh food, good service. I had to bag my own groceries but Im assuming thats a new COVID-19 safety protocol. Unfortunately, this information was not and had not been properly communicated to me. Thats the only reason Im not awarding them 5 stars this time.

The food on the hot bar is hot and delicious. The soup is tasty too.

Crowded, long lines between 11AM-3PM We in at 7:30AM perfect time to shop 😀

I love this location. Its never crowded and always has what I need. Its always insanely clean and organized and the check out clerks are super friendly.

Very clean, all employees very helpful.

I love the idea of Whole Foods, its just not my style. This is primarily geared towards the Millennials. You know, the whole gluten free, preservative free, pesticide free, salt free thing. Beautiful store and well choreographed. 🤷🏽‍♀️

I don’t understand why it always takes more than 30 minutes to check out. There are always huge lines. They should really implement self checkout. Also there are more than 18 cashiers but there are only six open. How does that make sense ?

Very busy location. Long lines. The store has two floors. Stairs down is automatic. Stairs up are not. Should id be opposite? Good quality of produce as usual.

Columbia South Carolina great man great School 1974

Youll have to wait 30-60 minutes to check out half the time you come here, no joke

Always a waste of time coming to this location. The store space is tight. The lines are always wrapped around the block. They close at 10PM, yet put away their hot bar several hours early. Most other Whole Foods break down their bars an hour before.

Got a poorly made Carne Asada Burrito. Cold and Bland 😔👎👎barely 1 star

Nice place to shop and the staff was friendly.😀

Good selection of organic and trendy food. Kinda overpriced

Came at 9:40pm and it was closed despite stating on google maps that they work till 10.

An excellent location with a superb selection. The deli and associated take-home deli items are on the ground level, with the remainder of the grocery store being downstairs. There are moderate lines which move fast but it can be confusing when you are called up. Prices are pretty fair if youre a prime member.

This is my first time in this Whole Foods. Being a downtown store I didnt expect much but was totally blown away by the 2 levels and the genius use of space.Im sure youd be able to find everything you want and need at this location. Looking for something? Ask a team member and not only do they tell you where it is but will personally guide you to it.I ordered a tall stack of pancakes, pork bacon and .5 liter water. It was pretty good for $8.58.

Nice staff, always trying to get you out as fast as they can while being so nice

Yeah! Also, a refuge in a recent rain storm. There were about 75 of us. I signed up for a table and munched some of my purchases.

Waited 10mins for check out and when my turn, cashier just gone for no reason.

Great fruit selection but its kinda pricey.

Always a huge line. Not enough staff working registers.

So clean. Every thing can find it. Organic food. Non gelatin medicine can find

I have newborn twins so cooking a traditional Thanksgiving dinner was not something my husband and I even considered within the realm of possibility this year. I saw that Whole Foods was offering holiday catering options so we decided to try it out. We got a whole roasted small turkey, the sides bundle (green beans with shallots, mashed potatoes, stuffing, cranberry sauce, and gravy), and Mac and cheese. It. Was. Incredible. Seriously, it was so good we already decided we’re ordering again for Christmas. And it made me question why I slave away in the kitchen (even though I love cooking) every other year. It was so easy to reheat the items, even in our tiny condo kitchen, and I had more time to spend with my family. Hats off to the chef, and thank you to the Foggy Bottom Whole Foods for making our COVID Thanksgiving a bright memory in this crazy time.

The stock is usually low and the lines are incredibly long. Going early in the morning is a must if you want a full selection of products. The hot food area is alright, and the pizza has been severely downgraded since they switched from the firewood oven to the electric one. The burgers are the best deal! The junior burger (one patty) is around $5 with tax. You can order these from the kiosks at the back and wont have to wait in line since you can pay right away.

6 of 19 cash registers staffed when lines nearly out the door...

I love this store and they have parking space free for 90 minutes

Long wait to checkout but nice size store.

Huge selection of every fresh fruit and vegetables imaginable. Right close to Metro.

Make sure to factor in at least 20min standing in queue.

Lot of different items. Somewhat helpful staff. Theyre open during the pandemic so thats a plus. Pretty unique selection across the board. Havent done bakery or the coffee and bar since the pandemic but Ive been visiting regularly for more than 5 years worthwhile almost every time.Id suggest using their paid app for some discount. Paid as in prime from Amazon. They do have some good prices on meats as well

Love going here. Always a great shopping experience. Pay for rhe quality you get and selection.

This is definitely my best Wholefoods store, 2 minutes walk from GWU-Foggy Bottom Metro. Its super clean, staff are well organized and prior to the covid pandemic when its usually busy, the Managers step in immediately to ensure the cue is not too long. There is a sense of organization, warmth and neatness that makes this my favorite store. One of the staff, Richard, very professional and always happy to help you find a product.

Love wholesale and quality but it to high

Covment and it re-bliut the hosptl and Waco to bingize were I was hosteges in hosptl and dues asking for money and name .after bingize construct a gean fogggey bottem subway mearto stop .some of food preasivers can be order and put or test in .like yogert there and compine kiser 50mial from there make Rx kimine to acl° off bark from trees in salt mine .

A litle pricy and with slow service, but a nice store with variety

Such a pleasure shopping in this Whole Foods.

Whole Foods as always, YES. Miss the fresh bar and grill but understand due to virus. Store is always clean and quality is nice. Even with many items a bit depleted due to the virus, there was still a good selection to choose from.

The sanitizing station had a very pleasant lady attending the station. The store was clean and social distancing!!!!

Sometimes limited in stock but clean and easy to navigate!

Now who doesnt love a good Wholes Food store?. Great customer service! This location has associates waiting and willing to go over and beyond to assist you with your shopping needs.

Got street parking for once on this visit. There were signs as soon as you get to the front door about masks being required. All of the customers I saw were complying. The staff all wore gloves and for the most part, the store was very nicely laid out to accommodate social distancing. The food bars, like the olive bar and hot bars had pre-packaged options for customers to still get those items safely at the same price (if not cheaper). The checkout line moved quickly and was equipped with shields to keep the workers safe. The checkout workers also wore masks and gloves. Overall, a great experience.

Great location near metro and GWU. Eat at the Paper Horse. The ramen is superb.

By far the dirtiest Whole Foods I ever seen. Escalators do not work. Carts are not wiped. Waiting line is horrible.

The most rude customer service specially at the coffee bar.

Purchased cut up watermelon and it was awful, I didnt take it back because I live too far. I only go in there when I take my dad to GW. Maybe I will give it to my ex- husband hes always hungry.

Unfortunately worst experience. Had to pick up an yogurt and chocolate milk. It was a maze to go inside the shop, find the products and check out. They have thousands of products in a small place and in 2 floors. Struggled to find from where to check out. When in the queue i waited for 20+ mins in the COVID time. They only had 4 counters open on a crowded Saturday evening. Horrible experience.

Always good fresh food here. Lunch lines are not too long, and friendly staff.

Very convenient for students at George Washington University

The check out staff was not super friendly (no greeting or thank-you and for some reason were weirdly damanding about which check out station to go to when multiple ones were open)

Great store, a little bit more expensive than some other options but you get what you pay for

This is my favorite Whole Foods when I come to DC. Nice, neat, organized. Cashiers are ok.

Very Expensive, but that is all Whole Foods. Lines can be very long. Expect a long wait time if shopping in the middle of the day.

Your Whole Foods market in DC. Was here the first time and got a little confused about the two story setup. It is hard to find parking here!

Just stop by yesterday to get the New York Steak and today i prepare for my lunch the steak was like the picture below ...it’s not fresh anymore

Clean friendly. Good food .

Amazing location with fresh food and helpful staff

Good service

Did not go into store, was just around the neighborhood.

A great place for shopping!

Just a little to unorganized for me. People walking in all directions no social distancing and not many paying any attention, just walking and texting

Whole foods is great store lots of organic and natural products. Can be a little pricey but the products are worth the price.

Great little food Mart good selection on tap with to go cups and growlers, good local 6 pack selection too.

Great store with a very helpful courtesy staff

A little confusing. Theres a ground level and lower level to the store. But they were well stocked.