I spoke to Bob Sekora from Budd Baer GMC a few months ago and was very specific about what Kind of car I was interested in. I wasn’t even in the market to purchase a new car but Bob didn’t forget about me. When the car I was looking for was available at Budd Baer he called me and I bought it. I appreciate him remember me and what I was interested in. Thank you Bob.

Just purchased a new GMC Sierra and from the get go everyone made you feel welcomed. No pressure and no hassle in the dealings with the purchase. Everyone took their time and explained and made just the whole experience simple. Have bought previously from them and definitely would again. Even when an issue arose they handled it flawlessly. Thanks to Carlo, Walter and Ray for such a great deal and patiently working with us.

Bob from GM and Bruce the used car manager were great. Ill definitely come back to buy cars from them in the future

We purchased a pre-owned GMC Sierra from Budd Baer. It was a smooth process from Eryk in sales explaining everything about the truck to Ray in finance getting us a better interest rate than we thought possible. Really nice people there.

I was scheduled to drop off my car and went to drop it off. When I got there 2 guys were helping a woman clean out an Acadia. I was waiting in the office with my keys. They seemed entertained and asked if I needed help, I explained I am here to drop off my car and gave them the spot number it was in. They told me I needed to get in the car and get in line. By that time other cars got in front of me. It was not a smooth process. Then I paid $120 to diagnose a problem that exists. A recent noise coming from the rear, the recommendation was that I change the rear gear differential fluid, which I routinely do and had done less then 5000 miles prior, and they didn’t suggest any other fixes. I would love to know what the diagnosis is. If I pay to see a doctor, I don’t leave without a diagnosis and if they don’t know what it is, they continue to troubleshoot

Chad and Alyssa were very personable and the service was fast and excellent. The whole service department is very professional and personable.

Customer service for service dept was terrible. Never received a call back. Called 10 times in 2 days. Transferred to voicemails each time. Awful communication. The work and quality of work was great

This was our first time ever dealing with Budd Baer and it was an amazing experience. Everyone took care of us from the moment we found the vehicle that we wanted online to when we signed to make it final. There wasnt any rush, they made sure we were happy with everything we looked at, and they answered all of our questions. This was probably THE best experience that we had when purchasing a car and trading one in. I would definitely recommend them to everyone.

On October 10th, 2021 I was looking at some trucks at Budd Baer that caught my eye.I have always wanted the GMC 6.2 liter Denali truck,I shot a message late on the 10th, of what I was looking for in a truck, this was Sunday night.Monday morning the 11th, actually 20 minutes after the dealership opened I got a text from Troy saying that the truck was available to look at, to stop in and check it out.I told him to let me know if it sales, because it was really the truck I wanted.It was honestly around 3:00 pm, when Troy had informed me that the Truck may be sold. He said to still stop in because they had other trucks available, and even sent pictures of what they had there!After that, I got a text from TJ, who has over 20 + years in car and truck sales… This guy was TOP NOTCH, we went there and looked at many trucks, then he showed me a Sierra that caught my eye, beautiful shape, low miles, and he worked with us to make a deal that I was comfortable with.We went and picked our truck up, and then had another Great experience, also from Dexter in the finance and warranty department.I have nothing but good things to say about the way we were treated from everyone there!I actually got the 5.3 Sierra, and I love this truck!Thank you ALL for your hard work, it is very much appreciated!

Great experience. We had some complications due to the global chip shortage but TJ was a great salesman and did everything in his power to make us happy and get the situation handled as quickly as possible. Customer service is a priority here and I would definitely purchase another vehicle from this dealership.

My name is Sandy a d I highly recommend Budd Baer Buick. My salesman Carlo was kind and helpful in every way. He made everything g go smoothly. I love my new Encore Essence

Your site says you offer shuttle service but it doesn’t tell you that you have to physically request a pick up to get your car when done. I was assuming since I was shuttled to work someone would be picking me up. I was wrong. I had to quickly find a coworker that could bring me there before you closed at 5 or I would have to wait until the next day to pick up my car and find a ride home.

They are courteous and professional. The work is done well and in a timely manner. I appreciate the way they treat me.

Went up to a Washington Chevy to Pick up a New Suburban... however, during the test drive we saw the GMC Yukon Denali at Budd Baer Buick. Needless to say, We left the Chevy dealership, found a better dear for the Yukon at Budd Bear. The people were extremely friendly and personable. They made the whole process extremely satisfying.

Had a questionable experience in service my first trip around but overall not bad. 2nd time around recently was very good. I was promptly greeted with freidly porters and the service advisor was very friendly. They took care of my oil change in a timely fashion and rotated the tires. No issues here. Coming from the heavy side as a service manager I was pleased and I am not easily pleased.

They are very friendly, helpful and non pressure sales, probably going to buy my next vehicle from them again.

Purchased a 2021 GMC Terrain on May 22. This is the second GMC product weve bought from Budd Baer Buick GMC in the past 15 months. The dealership offers hassle free car buying at its finest. They treat customers with respect, listen to your needs, and dont hassle buyers with gimmicks. Great people to work with. Carlo Dibartolomeo has sold both GMC vehicles to us. Outstanding salesman.

I wanted to share my experience with purchasing my new 2021 GMC 2500HD with you all. I was told by my local dealer That I had to order a truck and none are available. Ordering a new truck would take 8 to 12 weeks. So I decided to go on GMC website and track down what I wanted within a 300 mile range. I was fortunate to find Budd Baer in Washington Pa. I spoke with Beth, confirmed the truck was still available. I sent photos of my trade, a very fair deal was made. She was not in on Saturday so Beth put me in touch with Walter the GM Sales Manager and Bob Sekora to arrange a visit. What a fantastic friendly dealership to work with. We ended up purchasing the truck and drove back to Ohio..easy peasy out of state transaction..I would so highly recommend them that when I’m ready to trade out of this truck I will be back..

I had my vehicle inspected, 2015 low millage 28,000 miles Encore. I went to pick it up and was given a list of filters, filter compartment and air filter that needed attention. extremely high priced filters That I decided to replace myself. I purchased these filters and when I went to install them, these filters were like brand new! So it makes me feel that the service Department was charging me for parts and labor I did not NEED! So I will go elsewhere!

Outstanding service. Bob was so professional, informative and helpful. Ray was very thorough and quick getting me in and out of the finance office. Keep up the good work guys!

Purchasing my vehicle from Bud Baer was the smoothest of ALL my other vehicle purchases from my 1st contact online with Ashley to my sales person, Carlo to financing with Ray!! Awesome people. By the time I left with my new Buick Encore GX I felt like part of the Bud Baer family. Thank you all. LOVE my ride!!!

Our Wait was not long...Nice waiting room.. Enjoyed a cup of coffee while waiting..

If you want an exceptional experience,try out Budd Baer + I purchase a usedcar from them = they treated mewonderfully & Im very pleased!

Ashley, Greg, Walter, Bob, Ray all made it easy to buy a car there. They were all welcoming, upbeat, positive, friendly, respectful, and helpful during this difficult time in a pandemic where everything is harder to do. They made the car buying experience short and simple. Best car buying experience ever (and Ive bought a lot of cars over the years).I have pretty high expectations as I worked in the business for years helping dealerships to improve their customer satisfaction. The folks at Budd Baer were always a cut above, and today, they are truly getting it right. If GMC, Mazda, Buick, or Subaru are on your list, or youre looking for a good used car, you should go straight to Budd Baer. If those brands arent on your list, you should add them based on how easy they make it to buy a car. Plus, their all new facilities are bright, clean and comfortable making the experience that much better!

Excellent experience with purchasing a SUV at Budd Baer GMC. Thank you Carlo for making this purchase so simple and clear cut.

My Buick had 110,000 miles on it. Just a few weeks ago, I had to replace an engine belt and on this 3/4 visit, i was given an estimate to replace the power steering pump for another $1200. Even with keeping up on regular maintenance I’ve had to put extra costs into the car for repairs. I very much liked the car (look & feel, ride, comfort, amenities) but i should be able to get more than 110,000 and 6 years from a $50k car.

We recently bought out our lease. They were very busy and we had to make several trips and had a long wait for the final paperwork. This is where our issue started as we were rushed thru signing. Although we made it abundantly clear prior to and at signing we wanted it titled in one name this did not happen. Many messages(unreturned) and over a month later we were told so sorry too late. If you want it changed you will need to contact the bank and pay any additional fees. Sorry nothing we can do. I will say we got a great rate but I am disappointed in the lack of response and service after even though we bought an extended warranty. We also should not have allowed ourselves to be rushed and checked the paperwork more closely. We were focused on the bank loan and warranty papers. This was a big disappointment in a previous stellar performance while in the lease. Guess don’t so much once they get their money.

I had an awesome experience with TJ!! He was awesome, very friendly and helpful! They were able to get me financed on an awesome vehicle for an even better price! I absolutely recommend you check out their great inventory!

TJ my salesman was great. Between him and Ray they did everything possible to make sure that the truck that I was interested in was available and I was able to purchase it. Good Job guys, Thanks

I just want to say that Alyssa is one of top reasons that I have, and will continue to get my car serviced there. I wish there were people like her e everywhere I do business. But I realize she is definitely one of a kind.

Alyssa kept me updated throughout the process, and provided a cost breakdown of what needed done. I highly recommend this service department.

Bought 2 vehicles at budd Baer over the last 15 months and the process on both was smooth and easy

Tj and Ray definitely went above and beyond for me. Took my situation and definitely made the best of it. They are the guys to see!! Absolutely amazing people. THANK YOU GUYS SOOOOOO MUCH. Have no idea how grateful i am for all you did today!!

The new service advisor was very friendly and did a great job.

Carlo DiBartolomeo was the best salesperson I have ever had dealings with .I would definitely refer anyone to him for a new car. Thank You Carlo

I had a great experience purchasing a vehicle with TJ. He was available even after hours to answer questions. Great customer service!

Great Experience. Great Team.

My salesman, Robert Sekora, was very knowledgeable and understood exactly what we were looking for. He made sure that we received every discount we were qualified for. When I picked up my Yukon, it was well detailed and ready to go. The finance department took the time to present all the options to me in a clear manner.Robert then took his time showing me all the features, explained what they did, and showed me how to operate the Yukon in a safe and simple manner .Extremely pleased with the vehicle!

I want to say thanks to Carlo, Walter and Ray, all of them made my car buying experience pleasurable and less stressful. They were very helpful and accommodating, they answered all my questions and were able to put me at ease. I will strongly recommend and refer Budd Baer to friends and family.

Great experience would recommend them to anyone.

I wasn’t happy at all. They gave me an appointment and then they told me I was there the wrong day but I was there when they told me to be. Then I was there because of a tire sensor gone bad but I never had any problems with that until they put new tires on but I got charged for the broken sensor which I think is complete bull.

I went in and got my inspection, fluid changes, filters, etc and everything was done right. My truck has been doing an idle regen for awhile now and no ones been able to fix it, so they did a manual regen to clear it out. Less than a week later its still doing the idle regen or else I wouldve given 5 stars. Everyone here communicates very well, Alyssa is awesome, Mike the service manager was very helpful and the diesel tech is very good and does his due diligence.

My AC was working intermittent and I had a valve that was leaking and needed replaced for the air conditioner. This was covered under my extended warranty. It should have only been $100 deductible, Due to the part malfunction I do not feel I should have paid for Evac and Recharge.

I am always please with my services

Thought Budd Baer was one of the better Dealerships Ive been to. Was simple to get in and find what I was looking for and to make a deal to get it.If you are looking for a GMC i would recommend these people.

I know when I bring my vehicle in for service its going to be done right. Thank you

Carlo and Ray made this a very nice experience. Great deal and top notch professionalism. These guys do Budd Baer a great endorsement. Highly recommend.

I had a car that had not be inspected since 2019. There was nothing wrong with the car mechanically. The computer system needed reset. I had taken it to 3 other mechanics in 2 yrs and I finally got it done at Budd Baer!! Super happy with the service and results!!

The experience was good, no issues, it just took a lot longer than what they told me was going to be an hour and it was almost two but I get it, everyone is short -staffed but they took care of it. I had a second key fob programmed to my car. Staff was very friendly. Waiting area is great. I have had no problems at all with this dealership.

Very professional, fast service.

Great people great craftsmanship

I purchased two used vehicles from this dealership within the past few months. TJ was my salesman for both purchases. He is very easy to work with and goes above and beyond to make things right. No one was pushy and both vehicles are excellent. I highly recommend Budd Baer.

JT and Greg did a great job putting a deal together that was competitive and transparent. I liked the vehicle that I chose and they did a super job on making it simple and convenient for me to drive it away!

Bud S. is the BEST HONEST AND PROFESIONAL SALESMAN EVER

It was a completely stress free experience. From initial contact, to the trade quote. Everything was upfront. I applaud the sales manager, the finance manager, and Ashley for keeping in contact, since most of the deal was done off premise. Bob Sekora was a great Sales Representative to work with. I am completely satisfied, and definitely recommend this dealership that still seems like the neighborhood business that you feel comfortable with.

Everyone was very friendly helpful and knowledgeable

It’s days like today (Blizzard of 2020) that I am so thankful for GMC Sierra truck. Runs so well! So grateful for the wonderful people at Budd Baer. Thanks for everything!

Excellent service as always. Alyssa is such a delight.

I was in & out in a little over an hour. Everything went smooth! Love my new Acadia.

Excellent service.

Ease of transition out of one vehicle into another.Everything was waiting when I arrived to sign and new vehicle to leave in.

Took my Yukon Denali XL in for recall service and it was one of the most seamless experiences I ever had at a dealership for service. Booked an appointment in advance and was seen on time. Service was done quickly with consistent communication on progress. Well done.

Didn’t clean the door jams. Everything else was good.Shuttle driver could SLOW down. He doesn’t understand a speed limit sign.

Unhappy with them Im pretty sure they said the did stuff but didnt wont go back there again

Very nice clean dealership. Professional and nice people.

My friend just leased a Mazda from here & is very pleased with the car & with the way he was treated.

Typical Chevy dealership, I needed parts for a piece of Chevy I opened the box and the new part was missing pieces I mentioned it to the cashier her reply was that they are in strike. I asked for a discount and she said no Ill never understand why anybody would buy a general MORONS product?

They wasted my time by misleading me about the color of the vehicle I saw online on CarGurus. I saw the vehicle on Thursday evening and submitted a request I was interested. There was 1 picture showing a red vehicle but the picture was not of the actual vehicle. When Troy called me shortly thereafter, I was very specific about the color needed - the pure red color that Chevy offers, not burgundy, not off-red - he told me it was the right red and asked about scheduling an appointment. I originally scheduled the appointment for Saturday but was told if they sell the vehicle on Friday, they will call. So I re-arranged my schedule to go there on Friday afternoon. Salesman Carlo called to tell me he would be assisting and insisted I call when on my way because Fridays are very busy there. After a 1 hour drive, I found the dealership empty of customers. I became troubled when Carlo was trying to sell me on newer versions of the vehicle I came to see that were not red. After waiting for a while the vehicle appeared. It was not the true red, it was copper in color. I told them they had wasted my time. Carlo and the others with him did not apologize. They blamed it on their call center.

WE always have a great experience there and appreciate the professionalism of the entire team!

Tremendous experience from the moment we arrived to the dealership all the way through the buying experience to the delivery of the car! We couldnt have asked for better service or a better deal! Thank you, Mr Sekora and everyone at the dealership!!!

I have had the pleasure of purchasing many vehicles at Bud Baer over the past years. This year I was in the market for a 2020 Buick Encore essence. I contacted Greg Conn at first and then he paired me up with JT a wonderful, personable and hard-working sales representative. After some decision making on my part as to which vehicle I wanted Greg and JT both made everything come together smoothly and made the purchase of my Buick effortless and pleasant. I highly recommend this dealership. I keep coming back for wonderful service and Great deals with smooth transactions. Keep up the great work guys. Thanks so much. Enjoying my new Buick Encore GX.

Service was quick and efficient and completed as promised.

Customer service is the single most important asset any business can have. Max and TJ from the GMC dealership have exactly that. After visiting all the dealerships in Washington this was the only place that were completely customer service driven. They went out of their way to make certain I felt good about my purchase and went above and beyond to be accommodating. Bravo Budd Bear and bravo TJ and Max. I will be back when it comes time for another vehicle and I’ll be spreading the good word until then.

Very professional, amazing service, all aspects with delivery of my new truck far exceeded expectations! AMAZING JOB!

Well taken care of during this crazy covid time

The sales and finance teams at Budd Baer were amazing! They were knowledgeable about both the vehicle and my financing options. There was never any pressure to buy. They truly wanted me to be comfortable and happy with my purchase, and I am. I would recommend them to anyone looking for a new car that wants a relaxing and informative experience.

Good service! Only complaint is the cost of service went up quite a bit

Great car; exceptional attention throughout and very fair terms. Thoughtful follow-up unnecessary but appreciated. Fourth car from Baer; hope to do fifth and more.

Always customer focused...easy to work with...keeps you updated...very accommodating...people are always very nice!

Everything was excellent the salesman Eryk was the greatest and it made

The inventory and facilities are first rate. We did have a slight miscue that the team worked hard to overcome. I would buy here again.

I understand that the our truck buying experience was not the norm due to this pandemic, however, weve had multiple issues that could have and should have been easily resolved. Initially, we agreed to financial terms that they changed when signing papers. Made a special trip out to the dealership to resign papers with the terms we kind of agreed to, but still different and more of a monthly payment, and no one knew what was going on.After multiple calls, someone agreed to mail is the corrected terms. They sent corrected papers that took almost a week to get here (I just received them today).. We contacted the salesman in regards to the roof lights not working, he told us to push a button that we cant find, made ANOTHER special trip to the dealership and, with the salesman sitting right in the lobby on the phone, a kid told me no one could help me and basically told me to leave, even after I pointed to the salesman, named him by name, and suggested he could help. I have never been so dissatisfied in a dealership as I am right now. I know that if we bought this truck at Bowser, 8 people would have been trying to help us correct things and get everything to work properly.Third trip out and NOTHING resolved or fixed!!!

I came in for an oil change, and didnt realize that I also needed a state inspection. Both were done in a very short period of time and I was on my way. Its good to use the dealership where you purchased your car for service. They take good care of you.

Awesome service as always got my truck in and out quickly.

This is the 2nd car that I have bought from Bud Baer. After the excellent service I received and the professionalism of everyone I have dealt with I doubt that I will purchase a car from anywhere else.

Went very well. I waited upstairs for my service to complete. Wasnt long, under warranty, so cost nothing. Thats the best.

I am disabled and was so very glad you guys picked my car up and dropped it off when done. That is such a great help you guys are the best!

This is a repost, I originally gave Budd Bear GMC a 3 star. I am changing to a 5 star due to my original complaint was for the salesman I dealt with. Once in the right hands I was treated like I was family and what he promised ended up being the responsibility of others and they were great to deal with. Thank you Service Department!!! You were awesome to deal with.

Our Salesman Eryk O’Brien was knowledgeable, courteous and responsive to our questions and feel we were given a fair deal without being pressured. I would definitely recommend the dealership and Eryk.

The staff and service were both fantastic!

We had our GMC Acadia in for service for a transmission issue. We live in the Ohio Valley so we took it to two other local dealers first due to our location. One mis-diagnosed the issue, the other took 3-4 weeks and never even diagnosed it. Once we brought it here the service team was friendly, helpful, and got our issue resolved quickly. They gave us a brand new loaner car as well. I would recommend to anyone and we will definitely be looking here first for our next car.

Great experience and an awesome deal

Fast service. Very friendly.

This has been the best car buying experience Ive had in ages. The salesman was professional and kind and listened to what I wanted. The entire experience including the financing was smooth and stress free. I would highly recommend!

Great experience at Budd Baer GMC. From the Sales Team to the Finance Dept, all knowledgeable. Made my transaction very quick and easy.New building was very clean and neat. Lots of inventory to choose from. I would go back.

I purchased a Buick Cascada here, which I absolutely love. Everyone was very friendly and very helpful. They sent the paperwork very fast which enabled me to get my title, registration and plates right away.

Had service don’t to vehicle, said it would be 30 min. It ended up being 2 1/2 hours. Not happy about that

We bought our Subaru Outback from this dealership. Outstanding service, no hassle, or pushy salesman.

As always very good, we have two SUVS and are very happy with service department,

Great experience had to return a few times was treated with the upmost respect great service