The staff was extremely knowledgeable and helpful, the whole process taking less than an hour.Edit: Experienced a bit of trouble with my bike prior to a little road trip I had planned. Dropped the bike off on a day they were closed, they called almost immediately the next morning with what the issue was and had it fixed and ready to go before I even got there. Amazing service.
From the inquiry all the way up to the purchase. The guys up at Motozilli were great to work with! Made our 2hr drive definitely worth it and made sure I was happy with the bike before I even rode off the lot. Would definitely buy from here again! Thanks again!
Excellent contact about the bike I put a deposit on, Aaron was very friendly and helpful!
Best dealership experience to date. Bought a 21 Yamaha MT10 from them yesterday. They had what I needed and their website is up to date. They were very accommodating. Was in, financed and out in about 30 minutes. 10/10 will buy my next bike there no questions asked.
Good selection of bikes. really friendly staff. definitely plan on buying another bike from them!
Aaron and the Motozilli team were excellent to work with during the purchase of my new motorcycle. Motozilli was well worth the 4 hour drive! No one could compete with their prices and friendliness of the staff. I highly recommend purchasing your BP next Triumph or Yamaha from them!
Chris in parts has always been helpful in figuring out what I needed. He is able to get me a great price and quick delivery, if needed. I shop their selection of Fox clothing and Yamaha clothing for myself and as gifts, great selection of sizing and styles. I would not hesitate to recommend this shop or the employees when needing assistance - ask for Chris!
I highly recommend Motozilli, they’ve legitimately been the best dealer experience I’ve had in my 30 years of riding. Places that treat you like family and take a personal approach the way Motozilli does are getting extremely hard to find. I purchased two new Triumphs from them in the last 6 months and I can recommend them to any potential buyers without hesitation. To put it in perspective, I have two Triumph dealers that are much closer (I’m in PA) and I continue to make the trip to Ohio. It’s worth the trip, those other dealers aren’t in the same league IMO, Motozilli’s the best around!
Contacted a few other Triumph dealerships and these guys were by far the quickest and easiest to work with. Very professional and great integrity.They worked with me on the price and the service was excellent. Very pleased I was able to drive the 2+ hours and have no surprises and everything was lined up.A little busy on their Saturday as they were processing a few sales at the same time. Not a big deal whatsoever; a good selection of bikes to check out while I waited.I will definitely recommend Motozilli to anyone looking for a great bike coupled with great service.
Motozilli is the place to go if you’re looking for bikes, parts, or accessories. The staff at Motozilli is extremely knowledgeable and friendly, as well as helpful when choosing from their wide array of products. Chris, the salesman in parts, helped me choose great gifts for my family and I was so excited to see the great variety of Fox products! I’ve been a customer for many years and would recommend to anyone!
I visited Motozilli and was quite surprised with the great selection of bikes. Their parts department have a great selection. Their parts guy, Zak was a great help and quite knowledgeable. They also have a great selection of Fox gear. I will be a returning customer for sure.
I recently purchased a motorcycle at motozilli and there were some complications,I contacted my salesman and explained my concerns. I came back the following weekend and he and the owner helped take care of me. I am extremely pleased and will purchase again in the future. I am enjoying my new bike. Thanks motozilli!
Awesome dealership with a great selection! Hands down the best experience I’ve had buying any vehicle - car or motorcycle. They know their products and make everything easy. I worked with Aaron who helped me pick out the perfect bike. The whole crew - from sales to service to the owner are fantastic!
Awesome experience. Great bikes, great reasonable prices. Highly recommend
Super clean looks brand new. Wow. Shocking the full lineup of Triumph and Royal Enfield bikes in stock. Variety of colors in several models too.Light on triumph parts call ahead with vin so they can order.They have electric “eBikes” here too! #EBike #Bicycles #BikeTour #Yamaha #Triumph #SpeedTriple #TriumphTiger #RoyalEnfield
Very nice people they were helpful from start to finish and didnt try and sell me something i wasnt looking for. Just an all around good experience i will be back for any future purchases.
The parts was everything I needed. I loved the fox gear. Zak really made my trip there a wonderful and good trip. I got everything I needed. Thank you again
Very personable and make sure you get what youre looking for!
Aaron in sales was as good as they come! He has helped me with the purchase of a quad and dirtbike for my son. Not only does he know his stuff, but just an all around great guy. If you you want great service and to have fun during your buying experience, do yourself a favor and go check out Aaron at Motozilli!
Want to thank my Sales Rep, Aaron, Chris in Parts and Dwayne in Service. These guys are a pleasure to deal with and have exceeded every expectation before, during, and after the Sale. Great dealership. Excellent Team.
Awesome place. Great people working here made purchasing my favorite bike very easy! Great job to the store and employees. Thank you !
I would like to take the time to say how pleasant and patient the young man in the parts Dept wasHe assisted me with some FOX equipment that my grandson had been seekingIt’s hard these days to find kind and hard working young peopleI believe his name is Zax very helpful knew what what he was selling
After doing research, I zeroed in on the bike I wanted. I tried to contact my closest dealer, but could not get any response. Their website said they were doing business by appointment. I called, left messages, and sent email. Nothing. So I moved on to dealer #2. Stopped by and they were busy. I was there like an hour before I could get any help. Turns out they had sold the only unit they had in stock a couple of days before- fair enough. When I asked about getting another one in, the guy was like Give me $500 cash up front and we can get one in about a week or so.. I had already lined up financing and didnt want to put that much down. Even though Motozilli was a little ways away from me, I called them up the next day. Spoke with Aaron right away. They had the bike I wanted in stock. I went down there and I was very glad I ended up doing business with them. Aaron got me a great deal on the bike and the entire transaction was effortless. They even filled up the tank for me. Chris helped me select a helmet and the Service Manager Dwayne helped me secure my new bike in my trailer. It was great! Im diggin my bike and I know exactly where to go back to for service. Thanks Motozilli!UPDATE: Have been there twice now for service. Once for my bikes 1st service, and once for a recall repair. Both times were awesome. Dwayne kept in touch, called me back when I left a message, and kept me informed. Quick turnaround for both. I will go nowhere else for service. Worth the trip.
Found a bike on their website and had a deal worked out over 2 emails. Could not have been better to deal with. Took about a month to get it from Ohio to Oregon because of COVID and the fires out here but Keith and Aaron helped out every step of the way. Overall a great experience and cannot recommend them enough.
The parts department had a lot of accessories for my Royal Enfield Himalayan and they got me all hooked up. while i was there i found a really nice Bell Srt helmet! They were super friendly and just a great experience in general. Thank you Motozilli!
Motozilli always has the parts I need for my bike and has an excellent selection the fox race gear which I wear. Their service department does an excellent job.
These guys are awesome! They’ve helped me and my wife from the start of our motorcycling hobby. I just purchased our fifth bike from them and Aaron was a huge help with giving me information on the bike, helping me compare the R3 that I bought to a previous motorcycle of my wife’s. After having the experience that I’ve had all along with these guys, I honestly don’t think I’ll purchase a motorcycle from anywhere else.
Parts department was super easy to deal with, knowledgeable about the product and had parts in stock or at the store in a days or two.
Excellent shop! Everyone was super kind and helpful. Big thanks to Aaron and the team at Motozilli 👊🏻😤‼️
Purchased some Fox Racing gear through zak at the parts department and he was very helpful on finding exactly what I needed
This was a great shop to do business with. Everyone involved in the purchase procees was very professional and helpful with any of my quetions. Thanks again guys for everything!
Great dealership....very friendly staff that went out of their way to answer all my questions. Aaron is very good to work with:) thanks!
Drove 5+ hours from CNY to purchase a motorcycle, Aaron was great, nice dealership, whole staff did a good job. Good experience all a round, would definitely buy from here again.
I was in here with the intention of buying a shoei helmet and a dislike of bell helmets well long story short the amazing staff had me try on the bell star line which is Snell aproved and to me is just like a shoei I loved the helmet then. As they where looking around to see if they helemt could have the visor color switched they pointed out they had one that was a 2017 helemt that never sold and they would do 200 for me on it! It is a beautiful helemt they also ordered the mirror visor for me. I love this place beautiful helpful staff I cant thank them enough! (I went in with a 500$ budget and only spent 290 for helemt sheild +tax)
Parts department had everything I needed and was extremely nice to us thank you so much! Will be back soon for sure
Great group of knowledgeable guys that will help you out anyway they can.
Sales people at this place are a total joke. Dont give one bit about customers. Will get you all financing work out. And then sale the bike right out from under you and not have a care in the world on doing it. Will try every way possible to put the blame on the customer. Where it makes them look like the did nothing wrong. Was my first time deal with this dealer ship and will be my last. And dont ask for a manger cause they will fight u on that. CUsd they dont want tonget one for u
Great dealership to deal with, no BS and no unexpected surprises!!! Tell Aaron T Money sent you!!
Chris in parts had all the royal enfield parts I needed to finish my int650 build. They had a complete section of S&S parts in stock on the wall.
I was in from out of town and trying to purchase a Kodiak 450, and Keith was fantastic to work with. He accommodated my schedule, and is very knowledgeable about the machines! He made the decision and buying experience wonderful. I would highly recommend Motozilli if you are in the market for some power sports equipment! I will defiantly be coming back for a smaller ATV for my kids in the near future and using them for all my service and mechanical work.
Very clean, neat, and professional operation. Our sales rep Aaron was great and although we couldnt finalize a deal this time I would eagerly welcome a return to Motozilli.
Okay Ill be there to get them then never got a phone call or had a message so was gunna wait and call today since u guys are closed Monday so Ill stop up tomorrow to get them thanks
Very disappointed. We bought a new Mayo four wheeler for my 6yr son. The sale rep said it was one of the best and they never have any problems with the brand. We had nothing but problems with it. When we went back in for the warranty. They would not fix anything on it. I would never recommend the brand or the customer service.
Had a great experience. Staff is extremely knowledgeable, friendly, and helpful. I went in to get some oil and came out with some more knowledge on my quad. Id rather support this local business over online stores anytime.
The service was great and they had everything I needed . Great place to get what you need.
Awesome staff, great prices, and the one guy has pet camels.Edit: Just bought my second bike from them. Aaron and Keith are still great to deal with.
Wonderful experience, they helped me out of a bad situation with my current bike and got me on a very nice used one. Great sales department. Awesome experience. Thanks again guys!
They put new tires on my 2017 Ninja 1000 today. Their service staff is EXCELLENT. This may be the last shop in the area that can give quality customer service!Thanks Motozilli! I will be a customer for life.
Fantastic purchase and trade-in experience! From the first call, initial visit to pickup, everyone we met at the shop was highly attentive, knowledgeable, professional and truly a pleasure to deal with. Its easy to tell that the staff take pride in the shop and their service. Aaron and Keith provided a no-pressure hassle free experience from start to finish. The owner took time to introduce himself and tell us about the shop. Thanks again, keep up the great work!
I purchased a Triumph Tiger from Warren Triumph/Yamaha in December 2018. From my initial online/phone interaction with Aaron in sales, to meeting the entire dealership team for the final purchase was just a great experience. These guys were very responsive, polite, and knowledgeable, all the way through delivery. I couldnt have asked for a better sales experience. I would definitely recommend them, even if you are making a long distance purchase. They will do what ever it takes to provide a smooth sales process. Thanks Jim and team, I will definitely purchase from you again!
First class operation!!! I purchased a new Triumph and could not be happier. I’ve been friends with Dwayne the service manager for many years and I new he would steer me in the right direction. All the guys at the dealership I talked to were great!! Dwayne, Jim the owner Keith in Finace and Aaron in sales all first class people. Trust me if you’re in the market for something they sell or service go there.
Friendly helps me all my need., Maintenance outstanding. As well as pars department
Good group of people.Bought a slightly used Indian here and was treated fairly. Got some riding glasses also with a discount for buying there.
Very knowledgeable and friendly. Salesman knew I wasnt there to buy a bike but didnt seem to care. Keith (salesman) talked with me even though he wasnt going to make a sale to me today. It seems hard nowadays to find a salesperson that doesnt seem to be pushy or take off when they are not going to make a sale. When I do make another purchase Triumph of Warren will be one of the first places I go.
Excellent service. I stopped in for parts for my FJR yesterday. The parts guy my be younger, but he knows his parts, hes fast and courteous. 👍
Great prices, friendly service and a knowledgeable staff made my bike purchase here an excellent one.They treat their customers right, and nowadays thats hard to find. I would purchase a new or used vehicle from them again. Their service department is fair and fast. I am glad that I made the decision to buy from them. Both Ken and Keith made the experience great. Thanks again guys!
My first visit to Triumph Yamaha. I was there to work a trade for a 2004 BMW R1150R and a Yamaha Majesty 400 scooter. I had never ridden a scooter before. They showed me the scooter,explained its maintenance history how to operate it and suggested a good test ride route. When I returned the negotiation for the trade was easy and straight forward with no games. I had done my research and homework on both bikes and I feel I got a fair deal. All the staff was friendly and showed interest in all my questions.
Got a good price on a good used bike. Friendly staff and easy to work with
Over the top friendly staff! I happened to find a listing online for a hard-to-find part that they had in stock, so I called and made an offer. They accepted. When I went to pick it up the following weekend, they treated me like I was doing them a huge favor by buying it! They knew I was from out of town, and could have just handled the transaction and gone about their other tasks, but they were super friendly and helpful and took their time making sure we had a positive experience. I dont know if Ill be able to get back to this store anytime soon, but I definitely recommend you check them out!
Great experience with everyone at this dealership! Called Aaron about a Honda NC700X i was interested in and looking to do a trade-in for my current bike as well. I am in Michigan so everything was done over the phone and he got back with me right away. Got the deal that I wanted. I drove over 3 hours to come pick up the Honda, and Aaron and Keith made the process super simple! I highly recommend you give them a call, I only wish I didnt live so far away as I would have my service done here as well. Ignore any negative reviews... great purchasing experience! Thanks guys!!
Service department is outstanding! Store personnel are knowledgeable and decent enough people too. Id buy from them again.
Great shop, have known these guys for years, some since I was 10 years old. Paul in parts is always very helpful and up to date on anything and everything for your bikes needs. Great bunch of guys here that all know their stuff.
Original Post: If youre a motorcycle enthusiast, youre missing out if you havent checked out Motozilli. I cant say enough good things about the owner and the staff. Everyone who works here loves motorcycles and shares in your excitement when talking about them, even if its a bike they dont sell. The entire staff has a ton of knowledge about bikes in general, but will be quick to admit if you ask a question they dont have an answer to. Instead of pretending, theyll do the research and get back to you. They dont pressure you to buy, and have a genuine desire to do what they can to make sure youre making a good decision before going forward with a purchase from them. Everyone Ive had the pleasure to meet (the owner, parts, sales, service, etc) has been ridiculously accommodating, to the point that I would be embarrassed to expect anything else from them. Ive only bought 2 bikes from them (simply because they are pretty far from me and I only recently discovered them a few years ago), but I feel like Ive been a lifelong customer! I cant say one way or the other if they would offer the absolute lowest price on what they sell -- maybe they would. Ive never had any trouble working out a reasonable deal. But, I do know that if you buy from them, you can count on them to follow through on taking care of you as a valued customer long after the sale. And that, from my experience based on buying a lot of bikes from a lot of different places in the last 20 years, is an invaluable amount of peace of mind that I have yet to find at any other dealership. -SteveEdit added 9/9/21, since original post: I still have nothing but good things to say about this dealership. Ive made a few more purchases, including service work, and they never let me down. Recently, I had a new tire installed, but noticed something wasnt quite right when I rode home. I called the next morning and spoke with Dwayne (service manager). He had me bring the bike in later the same day, took it for a test ride himself immediately after I checked in, and then took it back to the service area to finishing checking it over. He quickly determined that the tire was defective and replaced it with a new one on the spot. This is just one of many consistently positive personal experiences Ive had at this dealership.
Nice, professional, enthusiasts. What a shop should be!
Great experience low prices and very knowledgeable people Keith was very good at getting me the bike that I was wanting.
Great service. Great people. They treated me like family. Totally recommend them!!
Bought a 2017 Triumph Bobber. Team got me the price and payment I wanted. Service Department took care of me on the accessories I wanted. Recently called and wanted to add velocity stacks and they immediately jumped on board and said they would do some research to make sure of the sizing and that triumph had a tune available. great team.
So happy with our experience at Triumph Yamaha of Warren! From the salesman Aaron, to the man who fit our helmet, and the guy who delivered our cycle. Everyone was so genuinely excited and happy for us and our new adventure into the cycle world. Thank you!
Excellent service excellent people willing to get you what you want. Been a repeat customer. Jim has a fine establishment and the best customer service
Triumph Yamaha of Warren is the greatest shop in the area!!! Everyone there goes above and beyond the call of duty!! Paul at the parts counter is AMAZING at finding exactly what you need!! My hats off to Jim, Paul, Keith, and Wayne for making every trip wonderful!!!
Great group of guys. No pressure sales with lots of knowledge.
Really friendly n knowledgeable staff
Very helpful and friendly staff! Be sure to check out the vintage bike museum in the basement
Visited museum, brought me back to good ole days
Always will to help me find the parts I need, and competitive prices on accessories
They were nice pulled the bike out for me to hear found it leaked gas and they said they would fix it
Ive dealt with these guys since I was 10 years old with my first bike - a YZ50. They offer great service, first rate knowledge of parts and product, are friendly, and have many financing options for new and used purchases. One of a few dealerships in the area still around for a reason -- they are honest, treat customers right, have parts you need in stock, and offer special services like storage, test rides, dealer promotions and weekly specials. I know people who drive 50+ miles just to deal with this dealership over another larger place. Ive bought 2 quads and three bikes from them and they always treat me right.
Called Aaron in the sales and made a market-based offer on a used bike. Said he would discuss with his manager and call me back later that day. He did not. Called the next day to say: he didnt discuss w/ manager, didnt counter, but he did sell it to another out-of-state buyer who called after us. Based on earlier reviews I expected more. Super disappointing. Very low.
Jim and the crew always friendly and helpful.
Good all employees very helpful
These guys are experts in yamaha got our little bike dialed in just rite thanks guys
I had my R3R fixed up and the service was awesome. If you are looking to a great shop rate and so amazing mechanics....go to this shop!
Great customer service. Chris definitely pointed me in the right direction and got me rolling again. Thanks for the help and service.
I bought my Trophy from these guys in 2014. Over the last year I purchased several accessories. Their prices are the same as or lower than what you can find on the web. Even better: my bike broke down in Western Kansas. The closest dealership in Denver, CO couldnt get the part in less than 7 days. Chris in the parts department at Triumph Yamaha of Warren came through for me and was able to find the part. Thanks for being the reason I was able to get back on the road in 4 days instead of 9!
Jim is such a great guy...very friendly staff.
Everything was fine bike done as expected plus they completely cleaned it up. I would say they are a very good facility.
Very personable, the staff knows what they are talk about. No pressure buying. Huge selection of all makes and models.
Great service 👍👍
Great selection of new and used power sorts equipment. Staff is knowledgeable and courteous.
Staff is very friendly. Costumer Service is second to none. Their prices are on point and very competitive.
I have dealt with Yamaha of Warren for about 30 years and now Triumph /Yamaha of warren, everyone has always been fantastic Paul in parts is always helpful and if he doesnt have it he gets it in fast to get you rolling again.
Aaron was great to work with. Easy buying process and friendly staff.
Great small motorcycle dealer.Very helpful and friendly staff.Check out the Motozilli moto museum in the basement! Excellent!!!😀👍😎
My local dealer, have a Rhino, have all the parts I need.
Great selections. Very knowledgeable sales staff and great finance options.
They swapped out front and rear sprockets ( from 15 tooth to 16 on front and from 45 to 40 on rear ) so my Virago 250 could easily cruise at freeway speeds. Also installed a bullet mini tachometer. Only took two hours. They even fabricated a mounting bracket for the tach (since the bracket shipped with the tach wouldnt work in the location I wanted). Very Happy with the service guys and thought the parts prices were reasonable (their parts department located and ordered the same parts on line that I was going to order on line and even saved me a few bucks). Great Job! Im recommending my son-in-law takes his Triumph to Warren for his first scheduled maintenance since its closer than where he purchased the bike last August.
Had my Silverado tuned in there last year. I would not recommend the Service Department. They said that the put in gas after tuning in, 1 mile into using my bike, my gas ran out. Went back to ask for explanation. The main guy(Younger one, thinks hes in-charge), was insulting and did not even offer an explanation but an insult. He was disrespectful to customers. He had bad attitude. I talked to the owner and he apologize. Harm already done. Would ask motorist to think twice working with this crook.
My husband bought a motorcycle here. The process was smooth and salesmen were friendly.
Great customer service,everyone is very friendly. Bought my first triumph frome Keith and Paul is always a huge help with parts and answering questions I have about taking care of my bike.