Once again, Troy and the crew at Ed Shults of Warren did a great job meeting our needs. With a tight new car inventory and my wifes lease expiring in a few weeks, they were able to get us into a new Jeep with more options than before, yet keep our payments close to where they were before. Im not necessarily a loyal car buyer, but Troy has definitely earned our trust and our willingness to see him first.

Great Overall experience, from submitting an online inquiry, through walking out the door in my new Ram. Each team member I spoke and interacted with was very professional on all aspects whether it was vehicle or finance questions. Specifically I would recommend James Mathers in any dealings. He kept the process nice and simple, allowing us to walk out with our new vehicle without taking half a day to complete the transaction. Five Stars to James and he Ed Shults of Warren dealership.

I dealt with Used Car manager Lenny and Used Car Salesman Extreme Art. What a great experience. My initial contact was by phone and the invitation to come in was genuine. Once there this dynamic duo did everything possible to accommodate me. I didnt make up my mind on the first visit and there was no high pressure sales techniques or bull. I was left to make up my own mind. Once I had decided to make the purchase they did everything to make the sale as smooth as possible. What a team. If you are looking for the ultimate used car buying experience I would strongly suggest that you make Art Chamberlain your salesman of choice. There is no substitute for quality and he has it all. Knowledge, charisma and genuine honesty.

I just bought a Jeep from Ed Shults in Warren. The process could not have been any easier. I went into the dealership & told my car salesman Jimmy what I was looking for & he helped me to factory order my dream Jeep. Upon delivery, they showed me all of the features of my new Jeep. I could not be any happier with the process or my new Jeep. I highly recommend Ed Shults for anyone looking to buy a Jeep.

I bought a new 2021 Ram 2500. My salesman Sam Caruso was super helpful and went above and beyond. The F&I manager secured me a better rate than I could have got at my credit union. Overall it was a very pleasant and user-friendly experience.

Great customer service. Very clean and inviting facilities. The play area for kids is wonderful. Our salesman is more like a friend . Thank you again for such a good experience. We will be back and we recommend you to everyone.

I love my Jeep Gladiator! Jimmy Mathers was so nice and down to earth. Zero pressure. He was helpful every step of the way! I would highly recommend this dealership! 👍⭐️⭐️⭐️⭐️⭐️

This is my 6th vehicle with Ed Shultz of Warren. The process was seamless and hassle free!

Adam was super nice and extremely helpful. They discovered a mistake done by another dealership that could have been catastrophic & expensive, fixed it AND got the other dealership to pay for it! All within an hour! Will definitely be using them again!

Another great service experience with another great outcome. Adam listens, offers solutions and suggestions for repairs that truly meet today’s fast paced and cost conscious measurements. I could take my Subaru to any service dealer in my home states of either Ohio or Pa. I select Warren Pa Thank you Adam

Wow! The service at Schults is amazing. I feel like I am treated as royalty, and Adam in service department is enthusiastic, friendly, and accommodating. John who drives the shuttle is kind, considerate, and reliable. They all pay attention to detail! I’m so glad I bought my Subaru at Shults here locally.

We are on vacation from Ohio. Truck was dead when we tried to leave our cabin about 40 mile south of Warren. Got it jump started and made it to Ed Schultz. Everyone we dealt with while there was extremely nice and helpful. Within 45 minutes after we pulled into the parking lot, they tested the batteries (diesel trucks have 2) and they determined the secondary was in excellent condition but the primary needed replaced, had it replaced and we were on our way. I did call ahead to let them know we were on our way but didnt have an appointment. But they worked us in and got us back on the road in just 45 minutes. We are extremely grateful they took care of us so quickly, without an appointment, AND with such a pleasant and helpful attitude.

I drove from NJ to our cabin south of Warren. Realized on my trip that my hood wasn’t latching all the way, and was rattling (2014 Subaru Outback). Pulled into the dealership around 10am expecting to wait and hope to have it diagnosed by the next day. Well - Adam greeted me. Looked at it, and called a Subaru mechanic over. The mechanic said he’d look at it. Seriously - within 15min he had me totally fixed up, AND they washed the car. Omg this would have taken weeks to get done in NJ. These guys are amazing. I wish I lived closer, and may start bringing my car for service when I visit the cabin! 10* if I could give it! 10/10!!!

Sam Caruso. We wanna thank you for all of your awesome help on Getting us our 2018 Toyota Rav4 . Love it and you helped us out alot . Ever need any help . Sam is the person to see. An awesome person. A real class guy. Thank you Sam Caruso .

Hands down the best car buying experience Ive had. Ensured I was able to get at least a few desired options in the vehicle I was after while keeping me in the price range I wanted. Gave me the most for my trade in out of any dealership I visited by far. Shults of Warren was phenomenal. I highly recommend them for anyone in the market for a new vehicle. Ask for Eric or Jimmy.

The service department was excellent! From the mechanics to the guys taking the 100 phone calls from me wondering what’s going on with my truck! They were great will be using them again

Very accommodating. Service I requested was done quickly and efficiently. They even ran it through the car wash after! I love my Jeep!

Great customer service friendly staff and great deals! 10/10 would recommend

They were very flexible with my scheduling because I was coming back from Cleveland. I had an oil change and tire rotation scheduled, and they came in and said that they would also be able my inspection early. Saved me an extra trip!

Called and made appointment for later the same day for routine scheduled maintenance on my Ascent. Service was completed on time. All good!

Ive had good things to say in the last year of dealing with them. Then today I saw them try to help another customer save money on a repair which is a whole new level of cool. 10 years ago I would have said nothing nice. Today Ill recommend them. Well done.

Had a fantastic experience. I have decent credit but not much history and it’s a little lite. They helped me out and kept me updated 100 percent of the way. Got me the Durango I wanted for a great price and better interest rate then I’d have ever expected. I’d recommend them to anyone looking to get a new vehicle or used vehicle. It was almost effortless on my end.

Art Chamberlin was a great salesman to us. He gave us the keys and let us check out the truck as much as we wanted. He gave us a great trade in value and treated us very well throughout the entire process. We understand that the car market is in a tough position because of COVID but Shults gave us a fair deal and we are happy to give a local business the sale. It was a smooth transaction and a deal that we will not regret.

Very happy with my new truck thanks to scott jackson amd jimmy you both did an awesome job

Went there for a problem with our hatch not opening, they found the problem and fixed it so quick we were out of there in 15 minutes...

Quality buying experience from the people of Shults of Warren!! Thanks for helping me get into a great truck!! Best salesman award should go to Troy Berg!!

Easy Great Experience. No Hassle.

I would like to say I am very impressed with my experience I had while buying my new vehicle. My salesman Don, was very helpful. He took the time to answer all of our questions and concerns. I did not feel pressured, or rushed in my decision making. I will be sure to recommend Ed Shults of Warren to friends and Family!

Very pleasant and efficient to work with. Really enjoy chatting and the whole new car experience with them❤️

Very Pleased! No pressure at all! Art was a pleasure to deal with!

My wife and I were so impressed with our salesman Troy Berg and the service department that we returned six months later to purchase a second new vehicle. I dont usually do reviews but in this case I felt that it was warranted. I would without a doubt recommend Ed Shults.

Troy berg is the man ! Very helpful awesome staff also

Very helpful and knowledgeable about vehicle warranty work!

Ery efficient, friendly staff. Very trustworthy.

Salesman was good, got us in to view the truck right away, got us a decent deal. Salesman took $900 off the price. The vehicle was an as is sale so i knew it needed a bit of work, the $900 the salesman took off covered a bit more than half.. On the salesman end it was great experience 5 stars for him.. ( Talk to Art Chamberlin)Be prepared to get extra charges on the paperwork, this dealer charges a doc fee legal in PA with a cap of $389, and they charge every penny of it. So your vehicle has that fee added to it, also the regular fees, plus whatever an online registration is.This document fee is negotiable in PA so I hope if you read this ahead of time this helps.. otherwise think of the price of your vehicle and just add $400 to it 😀.. I personally dont like getting charged to do the paperwork to purchase a vehicle.

Troy was wonderful to work with! He took the time to explain the difference between models to help me find the best car for me, he was incredibly friendly and easy to talk to. I appreciate the distance he went to making this experience easy. It was my first time buying a brand new car and I’m so glad I had the chance to work with Troy- thank you so much!!

Sales person was polite no pressure gave answers to questions. Got deal done quickly.

Great to deal with! I bought a ram 1500 trx.from them all the way from Kentucky. Super easy transaction and great people to deal with from the salesman to finance to office! They did everything they said they would and are very trustworthy! I hope to deal with Ed shults again. See James Mathers when you go there!

They were very professional, courteous, friendly, and fast! I will go back 10 times out of 10.

What a great bunch of Guys! Randy even offered to come pick me up, a 40 minute drive. I would recommend Ed Shultz of Warren, to anyone wanting to experience a five star experience❣️

Ecellent service thanks to Adam Dorsey and the service department. Any problems were handled well.Usual great service. Highly recommend.

Fast service reliable cheap prices

Wouldnt certify a used Jeep over a $30 part. When asked if we could pay for the certification and get the part installed later, told no. Also, couldnt offer us a extended warranty because we are going to modify the vehicle. Please look up the Magnuson-Moss Warranty Act. Weve modified several vehicles and never had any issues with warranty. At the very least, you could have certified the Jeep. Buyer beware. This all wasnt disclosed prior to sitting down with the finance manager (not his fault).

These guys went the extra mile on everything. I would strongly recommend to purchase your next vehicle from Ed Shults of Warren!!

A great dealership and great people to buy a car from!

I understand the wait for an oil change. There was no interaction with the customer as to how long the wait would be.

I got a fair trade and price on the new car

Thank you Ed Shults of Warren and our salesman Jimmy Mathers for selling us our 2021 Jeep Cherokee Latitude Plus! We love the car and are very satisfied with the service.

Ok. Although they dont offer jack for trade in value. Better off selling you vehicle cash.

Great experience at Shults! We love our new Subaru! Thanks Troy!

Customer service is always on point here. Staff is extremely friendly and knowledgeable. Highly recommend Adam as your service associate.

Purchased a beautiful new 2019 Subaru Outback 3.6 R from Ed Shults Subaru last week and was very pleased with my buying and trade-in experience, and the way I was treated by Sam Caruso, Sales Rep.The financial transaction was clear and upfront and there were no games being played with pricing. Ed Shults Subaru is an impressive State of the Art facility with spotless showrooms and service facilities. Received a follow-up phone call the next day from Sam Caruso inquiring to see that I was happy with my new Subaru and that I made the 60 miles return trip to Erie, PA safely.

I want to thank Art Chamberline at Ed Shults in Warren for helping me find the right car for me! My last car, also purchased here was beyond fixing and he helped put me in my Jeep Compass. Thank you for your great service!!

We bought two vehicles from them and we really like the people there and they give good quality service if we buy another vehicle well probably buy it from them

Very very good detailing service!

Nice friendly place to buy a vehicle.

Service department is always fast, friendly and up front. Never worry when taking our vehicles there!

Service was fast, courtesy.

Great service, great communication! None better

Love our Subarus (were on our second Forester)! The service at this location has always been excellent and now in their new facility, waiting is even more comfortable and convenient. Should you have errands to run while service is being performed, a loaner is never a problem. I used to really dislike dealing with garages and dealerships, but no more!

I have my Subaru Outback oil change, they are very courteous and very helpful

Very friendly and helpful

Lucas took all my concerns about my car down and didn’t make me feel foolish. He answered my questions professionally and made an effort to work with MY hectic schedule to arrange an appointment. I asked about whether Ed Shults of Warren offered a detailing service and Lucas described the costs and differences. I was very impressed by the detail job—-best I have ever had and not the highest price that I have ever had to pay. I will stick with them!While working on my car, the technician noticed that my battery was leaking. Lucas called to discuss the issue with me and told me about my options. I am grateful that they found it and could fix it. I didn’t need a second appointment and am less likely to have trouble this winter. Great experience!!

I had an absolutely wonderful experience at Ed Shults of Warren! Cassandra Toplovich knows her product extremely well. I purchased a 2020 Jeep Gladiator from her and she really took her time to listen to my interests and uses for the vehicle and help this old man to understand how to work all of the tech in this truck. It was like talking to a friend she did not push and was able to get me in my dream ride for a price that quite frankly amazed me. I will be back to see her for all of my future vehicle purchases and recommend her to everyone!

Adam is always pleasant and helpful!!!! Great guy to work with!!! Thanks !

Was very pleased with my first service on my Dodge Ram 1500! Didn’t have to wait to long and everyone was courteous and professional. Thank you

Wonderful experience as always friendly fast and reasonable prices!

A+ team! Will get you into your next new, CPO, or preowned CDJR, or Subaru guaranteed. Sales, parts, and service will work with your needs to get you the best prices on service, repair, OEM, and aftermarket parts. Check out the easy to use inventory tabs to find your next vehicle, or submit an inquiry to individualized departments and personnel. Relax in the new lounge area, or take the courtesy shuttle to your next destination!

Absolute easiest car buying experience of my life. I was buying a car that typically doesnt have very many on the lot due to its price and exclusivity, so I knew what I was up against as far as negotiating. There were no tricks, and we reached a deal very easily. Troy is a great salesman, very personable yet he knows what he has to do as well. Financing with Jim was painless, and literally everyone I came in contact with was knowledgeable and nice. The dealership is modern and clean. Im a tough guy to impress, but you guys did it. I got a great price, you guys made a profit, everyone wins.

The service was incredible. Very friendly and knowledgeable and work well with your needs. Troy is a great sales rep, very personable and passionate to get you exactly what you want! The finance department was incredibly fast as well. Overall great experience!

After taking my Jeep to the garage and spending 3 hours there and being told that they couldnt find any problem, I still have the problem. When I applied the brakes while driving home the same sound was heard. I was told at the garage that the brakes looked fine, but why am I still hearing the noise?

Fantastic group of people, did everything possible and got me into a 2020 ram 1500. Will definitely being going back and recommending to other people.

Excellent experience as usual. Inspection went without a hitch. Friendly staff. Took my car right on time.

We recently picked up our fourth vehicle from Ed Shults of Warren and continue to be exceedingly impressed with their high level of service. Salesman Troy Berg and Sales Manager Cory Blake resourcefully located the vehicle requested and got the price down to an impressive number. Randy Elleman assisted us through the finance paperwork quicker than I thought possible, which was much appreciated due to having an active toddler. It is no surprise why customers travel from all over the area to deal with this group.

Everyone there is nice, the waiting rooms are comfortable, and the job is done right. Couldnt ask for more.

I just bought my 2nd Subaru Legacy from Ed Shults of Warren. Everyone was very nice and polite. They went out of their way to make sure I understood the car. Looking forward to working with them again.

Top notch service dept. ... always professional and fast.

Great experience. Truck was finished quickly and was even washed when I went to leave. Excellent Service. Will definitely be back! Thanks

They are very good! They get you in when needed and very pleasant when helping you! Recommend Adam in service when you call! Hes the best!

We received very good explanations, pricing and ease of paperwork and financing. I would recommend this dealership to anyone.

Service department scamming Thieve Got me to buy new wipers last year And then try to get me to buy new ones this year

Our appointment was easy to make. We were welcomed at the dealership and the service was completed very timely. My supplied mud flaps were also installed as requested. A ten rating for my service call.

Recently had some recall work done. Very happy with the ease of getting an appointment. They shuttled me to work and were waiting for me when I got out, not a wasted minute, THANK YOU Lucas!! All the staff I came in contact with were helpful and friendly. Overall, great service experience.

Just leased my second brand new Ram from them in three years. A new edition 2019 Big Horn Crew Cab. A beautiful truck. First purchase was like perfect. Second purchase was like why in the world would I put up with such grief just to remain loyal to somebody that treated me right once before? After three maybe four weeks of haggling over the details I finally purchased another truck. $50k! I picked it up around 7:30 in the dark. I couldnt really see anything wrong with the truck, but I wasnt really looking as it was cold outside. Driving home I noticed places on the windshield that stickers were removed and the glass was never cleaned, and the back window was completely smeared with something of which I never did figure out what it was. The next day driving to work is when I got a real surprise of the condition of my new truck. Actual globs of dried mud on the inner door panel, on the dash, on the carpet and even inside my center console! I come to realize after getting to work that the truck had never even been detailed! There was plastic still on the visors, the back seat head rests, the paint had stuff smeared on it (although I couldnt find any chips in the paint like my first truck!) the wheels had a smeared film on them, also had stickers on them and paint on the tires, and there was what must have been inspection paint marks (?) all over the insides of the doors, etc, etc. Took me 1/2 an hour, to 45 minutes just to clean the back window with what ever was smeared on it and I had to do it in freezing weather. They offered me to bring it back up and they would do it right. They are 45 miles away, I wasnt interested in losing a whole day so I wasnt doing that. So then they offered to pay me to have it detailed in my area. After searching for a couple weeks I never found somebody in my area that would detail it, so Shults offered me $100 cash and I said send it. 2 weeks later. No check! I really dont care if they send it now or not, because regardless if they do or dont, I will never drive onto their lot again. When I re-think about the whole buying experience of buying my truck from Ed Shults, I can only think that I myself must have rocks in my head! I only blame myself for such grief!! I wasnt going to post anything negative, but if you go to Ed Shults Ram, Dodge, Subaru in Warren and start feeling like you are getting a run around, you owe it to yourself to move on to another dealer! I tell you, I work in customer service, and I would give Ed Shults a C rating at very best, and more like a D on my over-all truck buying experience.Something else to look for non related to Ed Shults. My backseat has so much road noise I continuously look for where the noise is coming in! Need somebody else to drive it so I can get back there and look.

Visiting this dealership is akin to attending a fun family event. Everyone listens to what you say, and works to make your visit a positive experience. I had some difficulty due to a choice I made in the vehicle I ordered. They not only corrected my error, but went well beyond my expectations. This is my 3rd vehicle from this dealership. After what I experienced, this is my lifelong choice of dealerships. Kindness is like the brush of Angel wings. I was truly brushed with multiple Angel wings. Thank you.

I brought a 2019 dodge charger. I love my car!! I also wanna appreciate Jimmy Matters. He was really nice and friendly. He did make sure i understood about the car. Thanks Jimmy Matters for helping me with my new car.

Excellent customer service!! Adam even helped me carry my groceries, from shopping at Aldi, out to my car!!!

Troy Berg and Jim Beach were stellar! Also a big thank you to Cory too! I came in ready to make a deal 30mins to closing. They stayed way late took their time making sure nothing was over my head and hooked me up with my First Brand New Car! I am in love with this 2019 Omaha Orange Jeep Renegade!Thanks Troy, Cory, and Jim!

Thank you so much to my salesperson, Cassandra! I cant wait to show off my new ride. She really knows her stuff. If you want to be confident you made the right decision and were well informed and treated go see her.

First time in for service, was treated like family

Amazing mopar service here service here set up an appointment and they took me right in no questions asked got my challenger road worthy asap receptionist was super friendly too

Hands down the best experience all because of Art Chamberlain. He went above and beyond what any other salesman has ever done. It was truly a pleasure to work with Art and Im extremely excited I get to drive this awesome car over the summer. The only complaint I have is about the detailing department, they left crumbs and junk still in the car, certainly wasnt happy about that and the fact I need to go get my new car detailed. But Art made the experience very enjoyable, couldnt be happier!

The team did a fantastic job of getting my oil change was completed in 45 minutes.5 Stars

Got my Jeep Cherokee right in for oil change and tire rotation. Very polite and easy to work as they checked over the whole Jeep. Very impressive new service station as well. Nice job Shults of Warren.

Moms key fobs stopped working so I took them in for new batteries. Great service! They worked me in on short notice and were flexible because I had to drive up from my home in Virginia to Moms place in Warren, PA, the day of the service so due to traffic I didnt know exactly when Id arrive.

We have taken our Forester for regular maintenance check ups and traded our 2018 for a 2020. I was quick and easy. I will go back for my next Subaru.

Had some warranty work done on my 2015 outback. Work was done in a timely fashion and solved my issues. Staff is professional and seem to care about your needs!

Bought a jeep off Art on a Saturday he treated me well and was really good abt making sure I got into my jeep even after they closed him and the financing department gentleman both stayed 2hrs after just to complete my sale Im really pleased with my purchase and my experience Ill be going back when its time for my next vehicle

Adam in the service department has shown how much he cares for his customers since the day he started at ed shults. Always appreciated Adam.

Jimmy was absolutely fantastic! Best car buying experience I’ve ever had. We told him what we were looking for and he delivered. Quick and easy process. Would highly recommend!