John is incredibly honest! My car was repaired in no time and the work was great! I am so impressed at how professional they where. Tim went above and beyond his job! I found my new mechanic!!
Accel is the very best auto repair business! I will only take my older Acura to Accel. They are honest, knowledgeable & professional. I trust them completely to keep my car running properly & safely. They’ve even solved problems when I’ve called from the road. I highly recommend Accel. A winner!Bonnie T.
This auto shop is outstanding. My husband found them and I will take my car to no other auto business. As female customer, I can trust they are accurate and honest. Come here if you want kind and straightforward service. Their work is completed with good value and stellar turnaround.
I am incredibly impressed with Johns shop. They do great work at reasonable prices and hes very patient with customers. I will definitely come again and again.
Been going here for years, honest, competent.
Very knowledgeable and fair, you will not be sold services or parts that you do not need. These mechanics do not exploit their customers lack of knowledge about cars or their fears that something might go wrong if something isnt fixed right away. They always let me know if something can be left alone for another six months. I love these guys.
I was referred tothis place by a friend after complaining about some issue s withy car. They couldnt stop bragging about this place. So I went and my car was evaluated by Brian. A problem I thought was big was diagnosed and fixed in a matter of minutes. No charge because it was a simple thing. I went through all my concerns and made an appointment to go back after a few weeks. I went there this past week and mèt with John. They fixed my first problem for much less than what I would have paid at the dealership. John gave me a couple estimates and advised on timing so I can plan ahead. Im going back to get a couple more things done soon. Needless to say, they are friendly, knowledgeable, honest and have resources to get things done.
Broke down in an intersection at 8am on a Monday morning. Roadside assistance pushed me to find a place to drop off the tow, and these folks came up in my search. They were professional, nice, and accommodating. They had me back on the road same day! I absolutely recommend Accel.
Our extended warranty company recommended Accel and we couldnt have been happier with the experience. We were able to get an appointment online within a couple of days at the time we requested. They were super nice, explained everything to us thoroughly, took care of the warranty claim for us directly through the warranty company and even contacted a transmission shop to check up on the code our car was displaying. We highly recommend Accel Automotive!
I give Accel Automotive my highest and most enthusiastic recommendation. They are skilled and honest, their pricing is excellent, they get the work done on time and exactly as they say they will do, and their staff are communicative and caring. Recently our Subaru Forester was consuming oil, and Accel identified the problem and gave us a packet of information in time for us to take the car to the dealership and have the short block replaced under warranty. Theyre awesome. Ill never take my cars anywhere else.
I trust these guys so much for many reasons.Two weeks ago, I went to Accel Automotive I had a major concern. My moonroof was leaking from my Toyota Highlander. I went to Wellesley Toyota and they told me the starting repair cost will be $3000. Wellesley Toyota stated I needed to replace my interior carpet and roof gasket.John at Accel advised me to have Watertown Toyota review it and he questioned the high estimate from Wellesley Toyota. He mentioned since this is known Toyota problem call the company and they may provide assistance. He gave me the print out of Toyota Service Bulletin describing the known issue. John walked me through the issues.John was 100% right! Watertown Toyota repaired it. Toyota corporate paid for it- which was only $750 including replacing sunroof rubber guard and full suv detail. Wellesley Toyota is a rip-off.John could have deceived me and kept the business for himself; however, he did not. I appreciate his integrity.Last year, I went to them to get my wifes tire repaired. It was easy and smooth. I asked if I needed to get all them done. I was told the back were fine just have the front two done. Each time I want to give them business they give me a fair deal. Accel Automative is a honest business.A year and half ago, I went back to them because my wife VW Jetta airbag was on and I received an outrageous repair estimate to repair from VW service in Wellesley. One of the technician at Accel asked if I checked under the passengers seat for loose wiring. In a matter of two minutes, the airbag light went away when the Accel technician reconnect the pulls under my seat. I saved over a thousand dollar and time. Accel did not charge me.I have had many positive experiences with this business. I will keep going back to them. I do trust them!
The best mechanics Ive encountered. What stands them apart is honesty, which is very hard to find it in this type of business.
Absolutely great folks here. Trustworthy. Sincere. I was recommended to come here after a fair amount of bad experiences in the Boston and Newton area. In my opinion their prices are reasonable and what they fix or repair works perfect.
I have been a customer for many years through three BMW cars and also with my fathers Buick. They have been trusted caretakers of all my vehicles and I am remiss for taking so long to let others know through Yelp about their outstanding service. Not only are they fair and skilled but they are very accommodatingwith scheduling and also give you a loner car until you car is ready. Silvie is a gem and John and Brian are a pleasure to deal with. I have not been there since I bought a new BMW but will definitely return when I need work.Geri Wirth
Never actually liked a mechanic before! They are great -- trustworthy, good work, reasonable prices, super nice and accommodating. I wont go anywhere else.
Consistently excellent - theyre patient, flexible, and friendly.
I find John to be humble, a professional and fair. I will absolutely recommend Accel Automotive.
Always accommodating, expert service, honest, give me car to use for longer svc. Might be 4.5 stars bc on pricey side, but i think still better than the Lexus dlr On most repair (now that im out of warranty) But again your paying for certified technicians you trust with your high end car.
Very responsive, reasonable prices, provides loaners for repairs, friendly service techs --John was awesome! What more can you ask?
Small but very professional, fix the gaskets of my car and it works great so far.
Honest, trustworthy and reliable. What more can you ask for in a mechanic?
Helpful, honest, prompt and trustworthy staff! Been a customer for about 5 years!