Update: My husband and our boy go in to get the replacement bike that was finally ready, and apparently the message wasn’t shared with any employees that our son was to pick out a free helmet (oh weird, still didn’t learn from the lack of communication they operate with) and the dude rolled the bike outside and sent my husband and kid on their way without so much as an ‘F you.’ And of course neither of the owners were around and when my husband tried to call nobody answered. So much for wanting to “make it right” Tourists, don’t be fooled, these people operate very poorly. Take your business to Bicycle Barn.We ordered and paid for a bicycle for our son with our son’s own money. It arrived at Allegro and they sold it. We had told them we ordered it from the manufacturer. They went on vacation and failed to relay that message to their employees. When the bike was delivered, they sold it.They say they ordered a replacement — great. That’s time our son could be spent riding RIGHT NOW had they not been so careless.So they ordered a new bike for him at their cost price, after they sold it for list price, and call it a wash if they throw in a free helmet. They also claim they’re “so mortified and have lost sleep over it.”Glad our boy is still getting the bike he paid for, but they could have done better. We will take our business elsewhere in the future.

Friendly and helpful. Really changed my bike will. Everything looks like new. Thank you

Allegro has been a wonderful pillar of the cycling community for years, and today they went above and beyond to help a friend and I with an urgent, last minute repair. During this day and age, kind and quality bike shop service is hard to come by and deserves all the appreciation one can share. We are SO Grateful for this shop!

The folks at Allegro not only provide excellent bike service and merchandise, they also put in a ton of energy, effort, and heart into the local cycling community. They host two public rides per week, maintenance/training clinics, and put on two major cycling events (Tour of Walla Walla and the GRIT). These are great people that will go above and beyond to help you out!

Good bikes and friendly service. No complaints whatsoever. The scenery is phenomenal! Would totally go biking again in Walla Walla county and rent here again!

I appreciate Allegro’s responsiveness to email and phone calls. I found out a week before my race that Allegro sells the bike saddle I had been looking for. The Allegro team went the extra mile to ensure I got it in time to use on race day! Thank you!!

We had a wonderful experience with Allegro! They were extremely friendly, down-to-earth, and helpful! Our bicycles were prepared for us very quickly and we were told about the best routes for experiencing the beauty of the area. We will absolutely give them our business next time we are in town!

I have shopped at Allegro for years. The team is second to none. Prompt, Caring and interested in fixing things the correct way the first time. Wish google had a 6 star rating. You will not find a better shop in the W2 area.

I walked in was helped got all of my questions answered and bought 2 bikes gonna go back for a bike trailer soon very pleased would recommend everyday of the week

Kathryn was phenomenal to work with. She found a Salsa Beargrease for me when no other shop could. I know its because she tried harder. Allegro Cyclery has become my go to bike shop in the Pacific Northwest.

Always such a friendly and helpful bike place. Have been going for years, even for baby stroller wheels! ;)

Been shopping here for years and always had a good experience. Owners and staff are knowledgeable and friendly. Could not recommend more highly.

The couple who own this shop are both incredibly friendly and knowledgeable. As a cycling novice, I asked many questions and asked for recommendations, to which they offered uniformly fantastic responses. They sold me a bike and, when I had acquired a flat two days later (being a cycling novice), they got me going again immediately. I couldnt have asked for a better experience!

Allegro has another happy customer. They did outstanding work on my bike. Very satisfied !!

Luv the expert advice, tips, professional nature, and information specific to my particular needs provided by Katherine during my trip to Walla Walla. She was extremely patient with me and educated me about bikes. I went in the store knowing nothing about bikes—not even how to ride them or get on and off of them! She is an expert and awesome educator and has a friendly nature. While I was there, customers came in only wanting help from her. She is a very valuable sales person. If it were not for her, I would not have ended up with a bike. She even did research online, looking for additional accessories specific to my individual needs.

I am passionate about bikes, but I dont always know what I wish I did about them, especially with new technologies. And I often prefer to try to fix stuff myself rather than have them do it for me. And I ask a lot of questions about how stuff works. They never make me feel dumb, theyre always patient with me, and theyve never failed to help me better understand what Im inquiring about, which cant be said about many places of business. And they have a very nice selection of stuff--I almost never have to have things ordered. Great staff, great shop!

Allegro is a great shop. Michael, Kathryn, and their employees are friendly and knowledgeable and their business has been a strong supporter of cycling in Walla Walla for many years. After buying bikes and gear, having repairs performed, and getting help finding elusive parts, I have had only good experiences at Allegro.

Great service! They are doing a great job of adhering to the restrictions brought on by Covid-19. Service with a smile (through the mask) and were very helpful finding replacement parts.

My experience purchasing a new bike at Allegro Cyclery was perfect and everything I was looking for the experience to be. The owner of the shop, Michael, was extremely nice and passionate about cycling. He even made me a cup of coffee while I was hanging out in the shop as he did a few minor adjustments to make sure my newly purchased bike was in perfect condition before I left. I found myself just wanting to hang out there to chat about our bikepacking experiences and possible future trips. This place is exactly what a small local bike shop should be and I never would have had as good of an experience if I would have ordered direct from a big box store online. To really round off the experience there was a very cute and friendly shop dog hanging out as well - as all bike shops should have. Cant recommend this place enough.

Friendly, knowledgeable, and extremely helpful people! You cant go wrong with Allegro.

I purchased a bike from Katherine over the phone and she was so incredibly helpful in making sure the bike I wanted was going to fit correctly. When we went to Walla Walla to pick it up, they had excellent sanitary practices in the shop and made me feel safe and comfortable. 10/10 service.

Im in love with my new bike! Cant say enough positive things about store, owners, service, input ~ the best. ♥️

Bought a quill stem for a rigid steel frame mountain bike Im converting into a single speed, they shipped the item quickly and Id definitely buy from them again!

Great service... fast and efficient! Thanks for the air up and the new tube!

I initially went in acquiring about a mountain like for casual use. The technicians walked me through the best bike for my type of riding and proper fitting even though I told them I was debating on fixing up a used bike. They explained that it could end up costing me as much as the new bike they had on sale. Yet because of my overconfidence in my mechanical background I decided to go ahead and fix up a used bike anyway and discovered indeed they had been correct :-) I am very much appreciated their honesty, integrity, ongoing workmanship as we continue to work through used bike issues. Allegro Cyclery has gone above and beyond on my behalf! Well done you guys!

Wonderful rental experience! The staff was extremely efficient and helpful, getting us fit and happy on some road bikes. They recommended a few routes to take as well based on our experience and desired distance. Highly recommended!

Traveled from Seattle to get a bike they had in stock for my son. They were very helpful and the whole experience was terrific! Thank you!

Always very helpful.

Outstanding bike shop. They took great care to tune my bike properly. I was fitted for my first pair of bike shoes, amazingly comfortable and make peddling so much easier.

Open for business, very helpful personnel and lots of inventory.

So helpful and fun. Just bought my first Townie. They were great to work with and took the time to help me find the perfect bike.

I got my bike fixed today and I couldnt be happier!! It was like riding a brand new bike!!!

Great, knowledgeable bunch of bike people. Very helpful as I am a novice. Highly recommended

Everyone here is great, theyre very involved in the biking community and are super helpful. Everything you want from a bike shop and more.

Not helpful

Everyone was incredibly helpful and knowledgeable, definitely will be going back!

Sweet gear for both casual and serious riders.

Great group of people who love what they do and know what they are doing.

Zero stars! Stay away from these people. They charged me $75 for a bad tuneup. I almost had a fatal accident because they messed up the brakes. When I took it back, they were mean and useless.

Flew in from SoCal for family time. Ended up being a bike tour with 214 miles in 3 days. Matt at Allegro got me set up with my saddle, peddles and garmin/GoPro mount. The bike worked great with no issues. Entry level components but that’s to be expected for a rental. And it really makes me appreciate my ultegra! I’d have no issue referring people looking to rent and ride the area as the shop and area are both amazing. Super courteous motorists as well compared to SoCal maniacs.

Very personal and helpful to my wife.

Great guys, great service, dedicated to the bicycling community !

Just a fantastic shop with great people.

Great service!

Great services!

Kind and knowledgeable