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Giant Food
3297 Crain Hwy, Waldorf, MD 20603, United States
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Giant Food
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Sh
Review №1

I had to help this beautiful 95 yr old beautiful lady move away from this dangling stuff above the entrance/ exit to Giant. It was still there 3 days later, 5 it was fixed’

Ra
Review №2

Giant food has really impressed me! We are a military family and weve lived in many different cities all over the US and this is the first time we have used Giants. They always have a great selection and things in stock. Today was the first time I ordered groceries on the app and then I went to pick it up everything smooth and wonderful They also have a drive-thru pharmacy! How awesome keep up the work Giants... Thank you so much

Ji
Review №3

Bought a fresh salad at the salad bar, then picked up a few pre made and salad kits. Good deals all around, did self checkout too, which is a breeze for those not doing heavy shopping.

Pa
Review №4

I went to this Giants to take a friend of mines she had to go shopping to get her some groceries. I never been to this one but it was a nice Giants as well out in Waldorf I like this one too I would definitely recommend it. Good selection of food.

ja
Review №5

Very nice and clean. it was very clean and organized. very well lit and everyone was helpful to find what we were looking for.prices are more expensive than others and they didnt have the best selection, however

Pa
Review №6

This Giant in Waldorf was a joy to shop in as compared to the one in Temple Hills, MD where I actually live. Different as day and night. I saw products I have never seen before. Large variety of foods, fruits, vegetables and dry goods. Loved shopping there. I got all I needed an more.

Ca
Review №7

Excellent customer service! A greatselection of items! Enjoyable shoppingexperience! Very clean store with safetyin mind for customers.

Mi
Review №8

Always happy with purchases here. Good produce and good prices! Amen!

Sp
Review №9

Love this well stocked and clean store! Picked up my favorite Tuscan Pasta Salad and Shrimp Salad from the deli. They were delicious as usual.

Ru
Review №10

Front of decks very rude very unprofessional and ignore me didn’t answer my question Time is 12 :14 pm o’clockThis is not the first time happened to me this lady she ignore Many time . So rude so rude so rudeShe left me without answering

Ma
Review №11

A great store to shop for food and other items also a great pharmacy that Ive been using for the last 22 years

Ra
Review №12

Found a beautiful floral arrangement in a cute bucket for someone just home from the hospital. Only $14.99. Customer service was efficient and friendly. Positive experience!

Je
Review №13

I know they had done some remodeling over the years. They have a good selection of different foods. They aim to stay current and the people that work there are helpful and friendly. It is a great place to shop.

Jo
Review №14

Religiously sold out of common products. Always understaffed. Customer base is by far the most unruly and rude. I honestly have nothing good to say.Just go to la plata.

Ch
Review №15

Very great vibes,wonderful and attractive people, clean and organized. Will definitely come here more often

Ms
Review №16

Very spacious, many cashiers lanes open. The store is extremely clean! Masks required to shop in store. Covid vaccines given here

Wh
Review №17

Crowded and inefficient design clogged aisles, slow and unhelpful cashiers. It a wonder no one had a freak out while I waited in line at the self service.

Ma
Review №18

Lots of good choices and very clean.

Ly
Review №19

I think this will be my last visit here. Went in to shape up my haircut. I Even showed a picture so there was no confusion. My stylist ( I will just say her name begins with a B) seemed to just do her own thing, I ended up with an extremely short asymmetrical haircut. One side is 2 inches longer. Needless to say I wanted to cry! Incredibly frustrated.

S
Review №20

One of the nicer designed Giants. Clean, well lit, wide aisles, even the ventilation seems better. The deli and butcher counters are spacious, not cramped and unappealing like some of the other locations. Its 15 minutes further than my local Giant, but I spend more time (and money) at this location because I enjoy the shopping experience.

La
Review №21

Do not have caprisun in different flavor a disappointment

Ka
Review №22

The green tea ginger ale 24pk cans are never in stock = (

AR
Review №23

The store is nice and clean. But the customers are a rowdy/ghetto most of them look like they came from the disgusting armpits of D.C and P.G most of the creatures come from cross the county line.

Te
Review №24

Store was well marked for COVID, its clean & well organized. Aisles are clearly marked & with signs in the aisle for specific sections of food also! It was stocked well for most items. Meat department had a large variety of meat stocked. Fruits & veggies were fresh & stocked well. The check out area is AWESOME! Self check out has a large area for 15 items or less & beside that there are regular self check out lanes! Thats a major plus!! Their store Brand is good quality food at the lower price. The down side is the prices are High!!! Without going over my budget, I have less quantity of food. Im on a fixed income therefore higher prices & less food doesnt work well.

Ro
Review №25

We only went for puppy food but everything was good short lines and friendly people and staff

Am
Review №26

Another good grocery store 👍🏾

Li
Review №27

Very clean and well stocked

un
Review №28

Love this store! Been shopping there ever since they were at the other end of the shopping center, Great staff and prices. Wouldnt shop anywhere else

ma
Review №29

A little pricey but there products makes up for it and they are always well stock.

Ph
Review №30

Giant is always neat, their floors be shining like a set of new stainless steel pots. Their checkout is also very fast unlike Safeway which is also very dirty.. Anytime am in a hurry, I go there cos I know they not wasting my time. You get mostly every grocery u might need at Giant.

Ja
Review №31

Visited this Giant Food location before an upcoming ice storm. I waited till later so the rush died down a bit. They were stocked with everything I needed. Aisles were tidy and clean. Staff was helpful and kind.

Me
Review №32

The check out process was fast but I didnt find one if my main items. I was looking for Fordhook limas. They are so hard to find.

Ru
Review №33

Great customer service

De
Review №34

I am giving one star because of the horrid experience I encountered today with a team member at the self checkout. I visit Giant very frequently to get all my needs when I’m shopping next door at moms organic, in which I regret I did not visit moms organic today to finish my thanksgiving shopping. Myself and another lady went to self checkout with a few items over 15 or less nevertheless not a full cart of items. Myself and the lady was confronted disrespectfully by a middle aged lighter skin lady with a bejeweled face mask on yelling out rudely, YOU CANNOT COME IN THIS LINE YOU HAVE TOO MANY ITEMS! I did not have an issue with the policy but I did notify her I come here often and I have over 15 items maybe even 20 if that small items by the way. I walked away to put items back as the regular checkouts was very long. I attempt to return to self checkout line mind you nobody was there in terms of customers completely empty, the rude Employee shouts out again you cannot come in this line I told you the first time, I tell the employee ma’am I put items back so I could return why are you denying me to pay for my items. The employee puts her hand in front of me blocking me from going to self checkout line, I attempt to inform her I’ll just put everything back and just pay for my elbow macaroni and two rotisserie chickens, she blocks me again, and rushes towards me to get in my face violating my personal space. I pull my mask down to tell employee give me six feet please ! You’re being rude and very disrespectful violating my space and to charge towards me. Employee walks away and calls manager from customer service, I attempt to explain what occurred, she yells out 15 items or less I was emotional at this point due to employee charging towards me and violating my space as if she was going to hit or push me, manager walks away and calls store manager in which he was even more disrespectful walking up on me as if he was going to get in my face. Store manager is arguing with me without asking what took place in which I became frustrated at employee and his behavior towards a customer and a woman. Store manager calls Charles county police stating I refused to leave and disturbance over me being upset and reacted out of emotion being charged at and employee in my face to argue. Officer arrives to confront store manager in which I walked to office to plead my case and what occurred. To make matters worse officer informed me politely store manager is banning you from store and not to return. So basically I am banned because I got emotionally standing up for myself after a giant employee violated my personal Space as if she wanted to fight or make a point. I am not upset at being banned, as I support black owned businesses anyway or go out of my way to for fresh items, but upset because employee was not reprimanded or authorities did not get employee info as she was confrontational to me and no action towards her. I’ve lived in Waldorf for many years and so I’m aware of the discrimination and prejudice, but I am writing this review as I am appalled I am being banned as a long time customer for an employee’s actions, behavior and attitude. I was only advised by officer to make complaint and call corporate office to release ban. I doubt this will occur but I would like to take action against all three parties: employee, manager & store manager. It was ridiculous police was involved as officer stated as well over 15 items or less issue that could have been resolved with customer service skills as a store manager. I work in DC with a at risk and mental population and I’ve never had an issue like this before in my life, so to have it as a longtime Waldorf resident is very disappointing. I’ve never been in trouble in my life, arrested or familiar with criminal system, so to be banned is definitely a slap in the face. My black dollars will go elsewhere where they belong. It’s just unfortunate giant will no longer receive the handsome amount of money I put into their store every other day or week.

Lt
Review №35

Not fully stocked & only 2 registers open.

Ti
Review №36

This is my favorite grocery 😋 place to shop. The team is awesome 👌. But my favorite person is Ms. Lynn. She is always happy and always has a big smile 😀 on her face ☺

Ch
Review №37

Great visit, quick stop. Found everything fine and check out was fast.

Hu
Review №38

Nice food, nice atmosphere.... great customer service!!

Te
Review №39

Just a quick trip to pick up a few crucial holiday items that were forgotten. The parking lot was a nightmare & of course the store was crowded, but they were prepared. Every register was open. Yes! It was a very short wait. All items were available, except the elusive paper towels. All things considered, it was a successful shopping trip, especially since it was the day before a major holiday. Thank you Giant!

Mi
Review №40

I can find almost everything I need (out of beef salami) over all its a nice place to shop.

Ed
Review №41

The store was clean and what I needed was easy to find.

DW
Review №42

Clean, organized, fast checkout.

Ti
Review №43

Good store but alyways heavy traffic in the parking lot.

co
Review №44

Very clean and bright store.

Hi
Review №45

My cashier was most professional.

Br
Review №46

I asked two cashiers to help me download a coupon and you would have thought I ask them sacrifice their first or something. Just rude and unhelpful. Then I ask the manager and seemed annoyed telling to just go to my phone and download it. After trying to explain to her that I dont see it she says well I dont control the app. What a waste of time.

Ma
Review №47

They sell.pure leaf tea and there tea is soooooooo gooooood

Ma
Review №48

Nice, clean and always some good markdowns. This is a newer location so it is still bright and shiny.

Je
Review №49

One of my favorite locations to visit. Everyone is professional, friendly and helpful. I also appreciate the pick-up service. It’s convenient and works for me. The produce is fresh and I am never disappointed. Good job Giant!

Ja
Review №50

This Gaint Food Store is environmentally clean, the staff is helpful and available if help is needed, and the store is well stocked with products that I went looking for.

Sh
Review №51

It clean and you find everything that you are looking for

Do
Review №52

Produce looks HORRIBLE here

Mo
Review №53

Love this store. This is a popular location. Dont go on a Monday, if youre looking for sales items. They get hit hard over the weekend! Staff has always been helpful.

Kw
Review №54

Store in Waldorf is a bit bigger than Lanham and its newer. Nice place. They still dont have Lysol and wipes. Who is hoarding this stuff?

Ma
Review №55

Love the Waldorf Giant. They always seem to have everything. I didnt have to go anywhere else.

Ke
Review №56

From fresh baked breads to hot meals and everything in between! Clean and very pleasant store!

Fe
Review №57

My favorite grocery store!

Jo
Review №58

Thank you to Sheila and Judy at the self checkout and help desk. I forgot to use my giant card and they totally refunded me for it. I saved $20!!!I love this giant. Everyone is always so helpful, especially during these hard times. They always come through with the deals.

La
Review №59

I like this giant. The fruit looks.good. the veggies look good. The aisles are wide enough and they also have fresh fish. Some things are overpriced in this supermarket though.

ad
Review №60

It was nice and neat. Busy but I was in and out fast.

Lo
Review №61

Fast check out Outstanding employees

Ch
Review №62

Great customer service, helped with Westetn Union. Also very clean store.

Se
Review №63

What can I say, John has held a standard since I was a kid and in this store theyre still holding that standard. When I have to make the choice between that and Safeway because of the convenience the product availability and the service, as much as I love shopping at my Safeway I have to give giant hands down the better rating because they have had a number of items that I was looking for that I could not find at Safeway. That is why even today when I have to make a choice on going grocery shopping I still feel that Giant will have the things that I need or want. But again, I take nothing from my Safeway except the fact that a number of times when I was looking for items such as pies desserts soups Etc, I knew that they would be at Giant.

Le
Review №64

Clean and well organized

Pe
Review №65

Curbside pickup was FANTASTIC!Rhonda and Cory were great!

ge
Review №66

Super clean & friendly!! A very nice Giant and tranquil atmosphere everytime I go 🤗

Li
Review №67

Great store with a variety of all the items I was looking for but all my produce went bad with in one day or it was already bad because on the outside it looked fine but once I cut into some of my fruit they were already bad!

St
Review №68

Stocked well, very organized and clean.

Ta
Review №69

Love this place

Ka
Review №70

Store was clean, fresh produce was fully stocked with good quality fresh produce, great choices..Restocked and on the shelf the small 2 pack of Qui yogurt which is wonderful! Keep stocking it please!Irish soda bread already, was a wonderful surprise!Checker very nice, friendly, and chatty which is always niceThank you

Mi
Review №71

Best Giants bin Chaarles County. Well stocked!

Ri
Review №72

Love seafood dept.

Ja
Review №73

Clean store and well stocked especially for Saturday night hours.

Gl
Review №74

Normally I am please with this store but since the pandemic something has gone wrong with the freshness of their meat. On three separate occasions I purchased meat (chicken, hamburger, and perch (fresh)) and they all were bad. When I opened the package the smell smacked me in the face.

Bo
Review №75

You can always find what your looking for at Giant.

Se
Review №76

I find what I was looking for

Ji
Review №77

Went and got my first covey shot. No waiting or anything just gave my number they called me told me when my appointment was took like 5 minutes

Sa
Review №78

This is one of the best Giant grocery stores in this area. Its large and has been newly renovated. As a result it has great variety.The ability to get seafood steamed on the spot is a community favorite. The salad bar is often fresh. This location has self checkout also which allows for quick check out.

Ch
Review №79

Very unprofessional meat sticker and self checkout manager.

Th
Review №80

Always find what I want/need.

Ka
Review №81

Have exactly what I need, very organized and nice.

Du
Review №82

Real clean place to shop @

ca
Review №83

Great food selection but carts werent designated Covid19 cleaned/not wiped

Ag
Review №84

Tonight I was helped by Erica! She is awesome. I shared with her that I was looking for some ideas of healthy meals. Erica was very knowledgeable and gave me so many awesome ideas that I can’t wait to try. I usually have a good experience every time I come in but Erica really made my experience this time just amazing! Thank you Erica!!!

Ke
Review №85

Very clean store. Staff is helpful!

Ca
Review №86

Great

Fl
Review №87

Customer service means alot to meA young lady saw me looking bewildered and asked if she could help me. She went out of her way. I really appreciate her.I love the remodeling of the store. Very neat and clean.Have met some wonderful workers there.

Sh
Review №88

This Giant has a really nice hot bar. Its Produce Section is awesome. This time of year I enjoy the Honey Crisp Apples. Seafood out of this world. The Salmon with Bourbon Sauce is so so good & they will put the sauce on for you. Crab Legs, Shrimp all good. The store is always neet, clean & organized. If you cant find what your looking for the sales associates are more than willing to help. Thats so rare these days. Go & shop!

Al
Review №89

Clean store. Stock on sale items great.

Ca
Review №90

Clean and well stocked

Mz
Review №91

Of the three grocery stores in the area I prefer Giant. Its clean the staff is helpful and the meat and produce is well stocked with the items I need. There is a gentleman that works in the area with the fruits and veggies that goes above and beyond. Just a pleasure to see when shopping. He gives chit chat, if you dont see an item he will go at length to get it. He embodies true customer service!! They have precut luncheon meat to go at the deli.

Al
Review №92

Always pleasant when I shop at Giant in Waldorf Maryland. I brought a Hello Fresh for the first time. My husband enjoyed it. I followed the directions except for add salt. It still came out delicious.

Na
Review №93

Yesterday was the first time I ever experienced purchasing bad meat. I ALWAYS do tacos on Tuesday. Yesterday I put the meat in a pan and it was horrible. It did have a strong smell when I first opened it but immediately upon it cooking I never smelled anything like it. I was sure if it was the store or Perdue but it was awful. I went back to the store to return it the customer service was great, which I wanted to give a higher rating. I replaced the meat only to return home and have the same issue with the next pack I got from the back. My concern is that this could have made my family sick. There were two of the same items cooked and it was bad. Im not sure if the meat came in bad or the area isnt cold enough but Im sure other meat was sold. This is a huge concern that people could ingest bad meat. This causes other illnesses that are potential in causing death. I was very disappointed and alarmed that twice this happened along with the fact I had to depend on preparing another meal for my family that broke our family tradition. It may not mean a lot but my children were disappointed by all this and it was just too late to waste gas by making yet another trip to the store.

Na
Review №94

No issues, they are changing the place around so things a little more difficult to find. But once its done, I think itll look really nice. Im actually excited to see it. Theyve also expanded their organic and non-gmo products. Im happy about that too.

De
Review №95

Day before the super bowl bakerys aroma was good this morning. Good sales today.

Su
Review №96

Giant always have anything I am looking for and the staff is always helpful and nice.

Ms
Review №97

Clean and good customer service.

K
Review №98

I like this grocery store usually; good selection, good prices, good specials, the store is clean, staff is helpful. But lately, theres been some glitches. Most grocery stores now have digital coupons. Giant cant seem to get theirs to work. Ive had problems with them on a couple of occasions. I was told today that they can no longer correct digital coupon errors in the store (!) and you have to contact corporate! (Hmmm, that tells me its not just me.) Corporate of course, isnt available on the weekends. Major FAIL Giant. If you cannot get digital coupons to work, stop offering them. Or do what your competitor does: digital or clippable.

Ja
Review №99

I love shopping in this place. Giant Food is just the place that meets your needs when it comes to fresh food. I love it there.

Ro
Review №100

This is not my regular Giant, however I do like to shop this one once in awhile as it is larger w/more variety. I will only shop this location really late as it is an extremely congested area during the day & evening hours. Between 11pm & closing it is so nice & quiet so much so they have just one register open, which my checkout person tonight was very polite & helpful too as she noticed a coupon for an item I was purchasing printing & swiped it for me instead of making me wait til my next trip. Considering my financial situation or lack of currently, I really appreciated that, esp when it saved me an addtl $2. Thank you

Information
72 Photos
100 Comments
4.3 Rating
  • Address:3297 Crain Hwy, Waldorf, MD 20603, United States
  • Site:https://stores.giantfood.com/md/waldorf/3297-crain-highway
  • Phone:+1 301-542-4180
Categories
  • Grocery store
Working hours
  • Monday:6AM–12AM
  • Tuesday:6AM–12AM
  • Wednesday:6AM–12AM
  • Thursday:6AM–12AM
  • Friday:6AM–12AM
  • Saturday:6AM–11PM
  • Sunday:6AM–12AM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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