Top Dollar Pawn & Jewelry
3360 Crain Hwy, Waldorf, MD 20603, United States
Top Dollar Pawn & Jewelry
Review №1

The people that work there are AMAZING!! I mean I don’t expect people to care why their customers are pawing things, but the people here do show that they care and they will work with you…special thanks goes to the lovely Kennedy and Financial Manager Chris!! Those guys were awesome and they made my experience here so much better and I recommend to any one whose looking for a Pawn Shop go to Top Dollar off of Crain Highway in Waldorf MD!!!

Review №2

Whats good Top Dollar? First and foremost, it was an absolute delight visiting this business, from the time I entered the store. Immediately, I was greeted by Kelly and the Young Sir with the nice ink on his arm. Kelley jumped straight into lets get you taken care of. She handled business like the true professional she is.The business is very clean and bright, making the experience that much more pleasant. Kelley explained what steps she was performing to ensure the quality of the item I presented for a loan. I was actually surprised, but happy to know I would be able to receive what I needed and actually more. The staff is friendly and easy to talk with. They were so welcoming to me that they helped to ease the stress I was under when I first arrived. I shared, how this Pandemic has had a negative impact on me. The staff expressed genuine concern and the World could use a whole lot of that right now...Compassion. Thank You Top Dollar, you all sit high up on the scale of Awesome and Friendly customer service. Knowledgeable and quick and just an all around Great staff of people to do business with. I would definitely recommend Top Dollar to my Family and Friends.

Review №3

Top Dollar lives up to its name. I was able to pawn merchandise at a rate way better than others were offering; they even accepted my counteroffer with no issues. The staff was very professional and courteous, and even offered me advice. I think they have just gained a permanent customer!

Review №4

They are definitely called Top Dollar Pawn for a reason. Everyone was very nice and welcoming. Especially Linda who helped my mom and I out with our items. Definitely will be back when I have some more items to pawn.

Review №5

Chris was a amazing guys really helpful well be coming back here in not no were else

Review №6

I’ve never been to a pawn shop before. I went here today and the staff was so professional, friendly and courteous. We laughed and talked like we were long time friends. They’re pricing is fair. They do not low ball! They actually look up your item to see what its selling for today. I plan to clean out my attic and basement and take it all to them. Thank you guys, you made my moving a little less work. God Bless you all.

Review №7

Great doing business with you guys ..I thank you very much for the help and service

Review №8

I had an awesome experience, the employees were friendly and very professional. Chris who was very mannerly and helpful gave me a great deal on my watch. I look forward to doing business at top dollar pawn in the future

Review №9

Chris was very pleasant and helpful. I highly recommend.

Review №10

Top dollar pawn is the best Ms Kennedy was so helpful and courteous. I appreciate great service kudos!

Review №11

My experience at Top Dollar was amazing. The store is clean and well organized. Kennedy helped me pick out a gorgeous ring and gave a great price. Her knowledge about their jewelry was impeccable. I will definitely be back!

Review №12

Stopped in this shop one day a couple weeks ago and I still cant stop thinking about the incredible experience I had there! Chris warmly welcomed my wife and I, and was such an amazing help while we were looking for jewelry. He was so patient with us, and listened to our needs and wants. And while we didnt find exactly what we wanted that day, I can guarantee you that I will absolutely make the drive down to Waldorf again just so Chris can help us out.Hands down the best experience Ive ever had in a pawn shop!

Review №13

I can in today to receive some additional funds to get me through the next couple weeks. Interest rate on the loan was better than the local competition. I had a smooth transaction with the financial manager Zach. Very professional business. Courteous and friendly. Highly recommend.

Review №14

Chris was very helpful when I came in to sell my goods. He was knowledge about what I was trying to sell and gave me advice on how pawn shops work since I had never visited one before. I would definitely recommend this shop for anyone trying to sell or pawn their wares.

Review №15

Chris was awesome he was so nice and gave us more than we thought we were gonna get for the stuff we brought in. I will always do business here with Chris😀

Review №16

Top Dollar pawn is a great place to go dealing with Chris help me out hes an interesting and fun person to get to know and he will help you the best way he can on what you need with

Review №17

Very cool people chill vibes and the guy name Chris in there is the best he knows how to get you walking out with a smile on your face.

Review №18

Very good customer service had a great experience taking to Chris 5 out of 5 stars recommend !

Review №19

Cleanest pawn shop I have ever been to. The shop definitely feels like a store rather than a pawn shop. The customer service is fantastic and the employees are super friendly and courteous. Chris helped us so much and we will definitely be back again.

Review №20

Definitely most recommended! Best place to pawn and shop. Chris walk you through every process and gives you a great deal on your items. Ask for Chris he’s your guy!

Review №21

Offered offensively low for working, great condition 2-year-old, electronics including boxes & all cords. Happy I walked away, was able to get what I was asking from itsworthmore. Very predatory tactics

Review №22

I really like this shop. Mike hooked me up with this great piece of jewelry for my wife. She really likes it!

Review №23

Today was my first day doing business with this Pawn shop. The atmosphere is very clean, and the service is A+++++. Because of the great service I received today, I plan to continue doing business with this company forever if possible. Thanks for providing me with great customer service, knowledge, and a friendly environment!!!!

Review №24

Chris was awesome and helpful, gave me morebthan what i was asking and was very polite and effient.

Review №25

I was greeted with professionalism and kindness. I sold an item and got whai i asked for. I will definitely come back in the future.

Review №26

Super Professional Experience with Chris at the Waldorf Location. He was really understanding and helped me make the process of selling some Milwaukee tools very painless. Will definitely bring all future business of these matters to this group!

Review №27

Excellent service great environment knowledgeable staff

Review №28

Linda was awesome!! She has been providing excellent customer service to meet for over a year!! Everyone come in she is always very cheerful and full energy. Thank you Linda!!!

Review №29

Chris great customer service will be back soon 👌

Review №30

Chris was an amazing help! He was very professional and you could tell was honest. Great pawn shop!

Review №31

Great pawn shop! Usually have a variety of tools electronics etc. I bought a drone here after a little research I discovered it was mis advertised as the wrong model. They sold it to me for less than they paid for it! Flexible prices!

Review №32

Wonderful shop, very helpful in need. Great customer service. They are very nice. I will recommend this place to everyone. Best pawn at all time. Give you more for everything you looking for. Best store in town.thsnk you guys

Review №33

Came to top Dollar to pawn some stuff I was short on Cash and contemplating whether I should do it but after talking to Miss Linda I felt at ease she really help me out in a time of need like never before she was friendly greeting me as soon as I came in very helpful very knowledgeable and put my fears at ease I will come back here and recommend everybody to come here Thank you will definitely be back

Review №34

Today I had a great experience in top dollar pawn sales associate Chris was right on the money this is hands down the best pawnshop in the area

Review №35

Went to this store with my wife a few weeks ago just to browse around on a little road trip. I felt pretty nervous at first seeing a shop full of men, sometimes we overhear or experience homophobic comments in situations like this, so we never know what to expect!! I spoke to the employee Chris who came up and welcomed us very warmly as soon as we walked in, he was so patient and nice with us that all of my anxieties melted away!! We didnt end up finding anything unfortunately but I definitely feel confident to go back and ask for him. He is very knowledgeable about everything in the store which was so cool! So much to see here!! We will be back if we end up in Waldorf anytime soon! Dont forget- Ask for CHRIS!!!

Review №36

Great service! Chris & Linda were truly amazing!! Highly recommend!!

Review №37

Great shop and friendly customer service. Zack and the girls were great. This is the best pawn shop in the area

Review №38

Excellent Service in a Timely Fashion from Chris, more than satisfied from my experience.

Review №39

Im thankful for Chris and his team...Mrs.Belinda..Kennedy and the rest .. theyre very professional and polite..Im very thankful for them especially Chris..thank you so much for having a team like this... Darryl Anderson

Review №40

Linda is Very friendly and helpful I have followed her from every store she’s worked at !!

Review №41

Zack Kennedy Linda and Chris are great I will always bring my business to them

Review №42

Great store and good offers and prices . Highly recommend

Review №43

Came in for Mother’s Day Gift Miss Linda help me she was the best

Review №44

My experience was pretty awesome with this place. I purchased a guitar and received a great price with a lot of free goodies thrown in. Chris at the Waldorf location was very nice and made sure I was informed and comfortable with everything that came with my purchase.

Review №45

Chris was such great help he was friendly polite very professional the store is clean and well organized fair prices honest well recommend

Review №46

Yes Zack he’s a very good customer service very knowledgeable very easy to get along with

Review №47

This is a great pawn shop they have great prices the lady that helped Me was awesome and polite👌👌👌👌

Review №48

Chris from the location in Waldorf Maryland gave me the BEST experience I’ve ever had in my life PERIOD!!!

Review №49

My mans chris was the man for helping me out today 💯 recommended

Review №50

Deon was very kind and helpful. He was very knowledgeable and patient.

Review №51

The service at the pawn shop was very good and it was no wait time.

Review №52

As soon as I walked in the door I was greeted with a pleasant hello, how can I help you? The service was great. That being my first time there. I was well informed about their policy. I felt comfortable with my transaction.

Review №53

Came in, greeted by Chris very kindly, good deal on a watch I was trying to get rid of and speedy service

Review №54

Best pawn shop in town. The only pawn shop in Maryland that has the most courteous and attentive staff. Always takes time with me for all my questions. Best pawn shop... hands down, all around

Review №55

Chris is the one who helped me and made it so simple for me, Thanks Chris !

Review №56

Great service! Chris really helped me out.

Review №57

Kennedy is fantastic! She helped me find everything I needed for the best price! Shop is clean and service is amazing! Definitely recommend to anyone looking for a local pawn shop in Waldorf! THE BEST

Review №58

The customer service is amazing. The employees are extremely kind and thorough. I was in an extremely tough financial situation due to covid. I had never been in a pawn shop before and did not know what to expect. The compassion and kindness displayed allowed me to be able to pay to turn my wifi back on so that my son continue his classes. Thank you Zach, just for making this rough day better.

Review №59

Very friendly, courteous, and willing to help with whatever needed. When you text them, they are very in answering.

Review №60

Quality customer service! Very good!

Review №61

A good man chris look out for me man

Review №62

Zach and Kennedy extended amazing customer service with ultimate professionalism!!!! Excellent job!!!!

Review №63

Chris was very helpful, professional and friendly...He was patient and kind...I wish customer service still existed like this...That is why im a frequent customer...Thanks Chris.

Review №64

Linda was the best she always helps me out

Review №65

Kennedy is great ! I love this shop.

Review №66

The people here is always so nice, helpful and friendly. I have been here several times and the vibe is always the same.

Review №67

Mike is fantastic. He took his time looking at our jewelry, treated us and our items with respect, and offered us a fair price. This was my first experience at a pawn shop and I am pleased to say I would go back to the Waldorf location again! Would highly recommend.

Review №68

This pawn shop is the best I have ever been in.. I was in a tough situation and Mike helped me out greatly. Did me a favor. I would recommend this place to anyone who wants a fair deal when it your pawns. Lifetime customer satisfaction guaranteed

Review №69

Got a beautiful ring at an amazing price. Customer service was top notch. They really treat you like family and accommodate you 💯! Highly recommend Top Dollar Pawn! They also have something for everyone!!

Review №70

Chris was the best . Very professional

Review №71

Pleasure to do business Linda was very professional and made the experience very pleasant I’ll will being going back and dealing with her my new favorite place

Review №72

This place is absolutely horrible!!! The men in this location will try to screw you while you are in the store !!! No respect for women and the men will definitely treat you like you’re a piece of meat with their comments about you . Makes you feel very uncomfortable. You would think that it would be addressed and handled but come to find out that big black man that works in both stores has a problem with using his authority to belittle the women that come in there. You should be ashamed of yourself

Review №73

Great customer service!! They were prompt in answering questions and working with me. I will definitely work with them again to sell or buy because they took the time face to face to ensure jewelry was real and top quality. As a seller this was beneficial financially and in turn the buyer knows what they are purchasing is quality jewelry/items. I was greeted as soon as I walked in the door (and they had several customers). I was able to work with Mike in a private location. The entire experience was stressless and beneficial. Their hospitality (offered water several times) and efficiency was excellent

Review №74

Top dollar has help with a major crisis, I am going through, they all were so friendly and provided excellent service. Zach was awesome and will recommend to anyone who is (((? to go and see them, for they do help. This was my first experience in dealing with a pawn shop and the environment of their establishment is like they are family, if ever you need help they are the first you should go to. 😇😇😇😇 All of them were caring and very thoughtful. MAY they all be blessed for they are all caring individuals. Again I would like to thank Zach with helping me😆😆😆😆

Review №75

First time ever visiting a pawn shop! Didnt know what to expect. Corrine was amazing she took excellent care of me. I am not a jewelry person. I had some jewelry I had been wanting to get rid of for years. I went in kind of shy and explained to Corrine what I wanted to do! I was so surprise. I didnt realize my jewelry had such a great value. I was shock at the money I received. Thank you Corrine. I will definitely use this shop in the future.

Review №76

It’s always a great time when I come here ! Mike and Kennedy are always great.

Review №77

Linda helped me choose a ring for my girlfriend and her customer service was exceptional. She was very friendly and my derive was excellent.

Review №78

I have never had a bad experience at Top Dollar Pawn! Top notch customer service and I always can do business there knowing I’m in good hands!

Review №79

Top Dollar is clean, organized and has many good items for good prices. The customer service is top notch and I will definitely be going back.

Review №80

Walked into this location three times so far never was greeted by any employee except recently by the manager I believe her name is Linda, The guy with the ponytail very rude did not acknowledge me at all the other big guy someone needs to inform him that water and soap does not hurt wish I could have a better experience was told that this was a very good pawn shop to do business in but was very disappointed at the end of the day, was in a hurry today needed to do business to get extra cash wish I had time for the lady manager to wait on me but she seem to be already busy helping other people seem to be the only one helping in greeting people as they walk through the door

Review №81

I Love coming here!! The staff in the “ WALDORF” location is amazing! I would like to give a SPECIAL shout out to two of my FAVORITE people, CORRINE & MIKE the manager. First, let me say this... It’s hard when you have to come to a pawn shop to stay above water or get back on track. However, from the 1st day I met these two, it has been nothing but love and respect. They never once judged me, or treated me any different because of my situation and boy did they get me out of plenty of them for the past couple of years. So, if ever you find yourself in a bind and need some assistance please go and see them. I’m certain they will assist you to the best of their ability with the upmost respect and professionalism.

Review №82

Great service, I was in and out with a decent price for my Nintendo 64.

Review №83

Customer service is excellent! Great place to go to get top dollar prices !!

Review №84

Safety is a must here..Thank you Chris.Anything for your home or something small..DeaL$ Through the Roof..

Review №85

Great customer service, kennedy was amazing and will come back next time!

Review №86

Very positive experience. Staff very helpful. Their layaway plan makes holding and purchasing items extremely convenient.Also found that the store is large, uncluttered and well lit which only adds to the overall buying experience. I look forward to making many more future visits to check out their always changing inventory and great deals.

Review №87

Good luck getting anywhere near top dollar. Can’t beat their rates on a loan if you manage to actually get market value. They want top dollar for their items but give you bottom dollar. The name is extremely misleading!!!

Review №88

Great service, nice shop, super friendly!

Review №89

They aren’t as friendly as people make them out to be. If you don’t go in with something “they” want then what you have isn’t of any value at all. The facial expressions show.

Review №90

Kenndy is great, she is very nice and helped me out a lot. I will be coming back.

Review №91

This a great place to do business, the staff is pleasant, friendly and always willing to accommodate your needs! I have always been satisfied as a customer at TDP .

Review №92

Very friendly staff and efficient service!

Review №93

This is the best pawn shop that I have ever dealt with. For the best deals and the greatest staff, youve gotta try TOP DOLLAR PAWN. Im telling you. The best quality to buy things that you know are gonna work. Ill buy from them before I go to the store to get somethings. Trust me you wont be sorry.😁

Review №94

John was awesome at helping me a TV I needed. It was listed as a different price online than in Store but John stuck with the advertised price. He was very nice and helpful. Definitely will do business here again and will refer any friends or family who may be in the need of something. Thanks again for the great experience John!

Review №95

Can there be more stars? My first visit to a pawn shop (yes, I am blessed). I had three items, two of which hold great emotional value, one not so much. Met Deon, a fine, respectful gentleman who treated me with such professionalism, and allayed the fears of going to a pawn shop. Deon asked me how much I needed, inspected all three items, gave me back the two of most emotional value, provided me with a sale of the third item for the cash I needed. PAINLESS and prayers answered. Need help? In a tight fix? It happens to ALL of us. These folks can help. Thank you, Top Dollar Pawn & Jewelry and Deon.

Review №96

Top Dollar Pawn & Jewelry is unique among pawn shops. The staff are friendly, highly knowledgeable, and polite. The place has a family feeling about it. The sensation when you walk in is more of an upscale boutique than a traditional pawnshop. They have a strong emphasis on jewelry (and purchase gold objects), but also seem to handle everything else that you would expect out of a traditional pawnshop. They are highly professional in every respect, and make you feel really comfortable being there. I would recommend them without qualification.

Review №97

Great customer service and quick and efficient with their work !

Review №98

This is my go-to spot! You can find anything here! Whenever I’m in a jam, they’re always fair with loans and pawns. Mike is very knowledgeable about most of the products that come into his store. I’m a producer/musician with 24 years of experience and allows me to have a lot of knowledge of my equipment. It’s frustrating to come into a pawn shop and because the workers don’t know what your product is, they devalue it! Not Mike! He knows his stuff and one of the greatest all around guys! His staff is very pleasant and friendly, which surprisingly is not common! I like to purchase most of my gear brand new, for purposes of warranty’s but every once in a while, I’ll go to Top Dollar and they’ll always seem to have something that I’m either in need of or have been looking for. I’ve purchased everything from bass guitars to tv’s here! One of my favorite stores! They make you feel like family! They’ll always have my business! Way to go Top Dollar!

Review №99

Very good customer service. Friendly.

Review №100

Mike is fair and well informed...Im a new regular...thank you...Jacob Nathan

53 Photos
4.8 Rating
  • Address:3360 Crain Hwy, Waldorf, MD 20603, United States
  • Site:
  • Phone:+1 301-645-1600
  • Gold dealer
  • Diamond buyer
  • Pawn shop
  • Handbags shop
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry repair service
  • Jewelry store
  • Watch store
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–7PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Wheelchair accessible entrance:Yes
  • Buys used goods:Yes
  • Quick visit:Yes
  • Checks:Yes
  • Debit cards:Yes
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