I took 5 bracelets in the store to be cleaned. They take pictures of your bracelets before they clean them. They ask you to sign the photo of the bracelets. I notice the photos taken of my bracelets only captured half of 2 of the bracelets. I pointed that out to the employee. She says to me ..and I quote..I aint gonna steal none of your charms. I stated I never said you would and how inappropriate that statement was that you just made to me. Now shes huffy and got an attitude with me because of something she said..Customer service is non-existent 🤷‍♀️

Did not meet my expectations for providing solid customer service. A customer should never leave your store unhappy. Did not make the best decision in satisfying my needs for a gift received two months before the pandemic shut everything down. Loyal customer for years.

The service was exceptional (Morgan helped us). She remembered my wife and daughter from a week ago and made sure our purchase experience went through with ease.

Amazing customer service. The ladies allowed me to try things on and see if I really loved them. They also helped me decide when I couldnt lol. The employees also help each other out during the checkout process to make it smoother and faster. Great job!

I found some great charms for my granddaughters upcoming birthday.

The customer service was awesome. I was upset with my original purchase but the manager Tabitha went above and beyond to make sure my experience was pleasant and that I was happy when I left the store. The sales clerk Jasmine was knowledgeable and super friendly.

I’m returning my purchase the lady who helped me was snapping, rude and short. She was not very helpful and wanted you to quickly pay and buy more but her attitude was completely off!!! I will be returning on Monday. I’m not coming back here for my future charms for our bracelets. I’m not happy

Always a great experience

The sales woman was FANTASTIC! They had a sale and she assisted my husband and I very professionally and provided us excellent service!

Dropped in today to pick up gifts for family friends. Susan was super helpful and I was in and out within twenty minutes with amazing selections. Bottom line, excellent customer service. Will definitely return.

I came to this Pandora on October 4. I wanted to purchase a ring for my daughter‘s birthday which is October 31st. They did not have the ring in her size but stated I could order it from them and it will be here in about a week. As of today October 29 I have yet to get a phone call to let me know that my daughters ring had come in. I expressed at that time that I was making sure I got it early enough to get to my daughter on her birthday. I ordered the ring on line this past Thursday, October 24 and I received it yesterday October 28. I am trying to understand if they even put in the order for the ring or just forgot to call me. Either way that is bad service on their part. People are coI expressed at that time that I was making sure I got it early enough to give to my daughter on her birthday. I ordered the ring on line this past Thursday, October 24 and I received it yesterday October 28. I am trying to understand if they even put in the order for the ring or just forgot to call me. Either way that is bad service on their part. What if I needed my ring right away? I’m not really understanding how it can take over three weeks for the rain to come there but only took really two business days to make it to me. The woman that I spoke with was very friendly but somebody dropped the ball on my order.

Customer service was awesome found what I was looking for

Staff is always welcoming and so sweet

Great customer service and quality looking jewelry selection even though the variety for nose rings was very small. Time will tell if the quality is up to par but you do have the option to purchase a warranty that covers the jewelry for up to a year, including theft or loss.

Excelent

I went to buy myself a birthday gift and the customer service was great....

They have the most beautiful jewelry selection I appreciate that I love beautiful jewelry also what makes a company so welcome is the appearance of the salesperson that smile its so welcoming a variety of gifts for myself and for family

😊Excellent selection and service! Quickly repaired my bracelet

I purchased a very nice bracelet and some charms. Great place to purchase gifts for yourself or others

Love the store and selection. Great customer service. Very helpful.

Had my bracelet cleaned very good service.

Nice...just Over Priced

Every woman s love

Love the store very good customer service.

Workers here are rude....no customer service skills at all

Great knowledgeable jewelry experts!

Love the selections and location

Ok. Some of the associates (depending on day and time) aren’t very helpful but good to see in this mall.

Great help from the sales person

Came to the store at 845 and the manager had the doors lock when the store close at 9.

Some of the finest quality Jewelry.

They have nice things extremely poor customer service the women their look at you like you do not be long and Im sure I probably have more money than them dont go there make you feel like you shouldnt be in there just the way they look at you poor poor customer service who wants to go someplace where you feel uncomfortable and youre spending your money

Great customer service

My jewelry store!

Elderly wear jeans! Poor service, & I was walking with a cane. I found another clerk to help me because the first clerk pointed to location of jeans & I never saw her again.

Get it from here and not Jareds

Very nice

Wileys fav...

Nice pieces

I like

Friendly staffs