Great selection, fantastic prices and a really friendly cashier (tall fair skinned young woman). Shes always patent, friendly and helpful. Big Lots has a lot of great outdoor furniture and beautiful accessories to go with it. Its worth a visit, youll surely find something or many things to buy.

I LOVE LOVE Big Lots!It has everything you need and then some and at reasonable low prices...I can shop here any time and the wait isnt bad...The staff are super super friendly and polite...I LOVE Judy,and have been knowing her for a long long time!Shes like a mom to me...

Great time shopping, the sales lady and Kevin. They were extremely helpful. Made my wife and I feel so at home.

Terrible service I was lied to on multiple occasions and an associate named Alecia brushed me off and refused to help in a situation she deliberately created. She also lied about being the General Manager of the store and refused to give me the information to anyone else that would help me. I made an online order for pickup from that store so, they decided that they would also charge me for the another of the same item because of miscommunications within the store.

The shelf stocker stop stocking up to assist me with an items that was on a high shelf in another section of the store. I really appreciated that excellent customer service

Some items ok, strong smell of weed throughout the store.

Great prices and very welcoming staff

Always an excellent choice this location offers everything.

Good place. To shop

Good for everyday items. Not quite Wally World level but still works when you don’t feel like braving that place. Surprisingly quality furniture and beds sold here, even if only a small selection. Signed up for a new account and got 15% off any purchase, which I used on a couch for pretty hefty savings.

Beautiful and affordable furniture. Staff was pleasant and very helpful. I love my new livingroom furniture.

It was quite dirty but the little interaction I had with an employee was good. Yasmin was kind and helpful and made sure we found what we were looking for.

The employees are great. Just feel like big lots forgot about this one and could use some updates

Love this little store. I always go in looking for something I saw in the sales ad and leave with an overflowing cart! Most employees are friendly and helpful.

Big lots has everything and at great prices too! Pet supplies, household supplies, furniture, and beauty supplies. My favorite part of big lots is their unique selection of interesting food. This time I got a jar of Truffle Pig Black Truffle Mustard that goes with absolutely everything - deviled eggs, with the dressing on the spinach salad, everything. I love big lots!

I like big lots good prices all the time.

Its good to know that there are some genuinely nice people in the world. Ms. Belinda is 1 of those people. Her customer service and positive attitude is very welcoming. Keep up the awesomeness! You are appreciated!

My experience at Big Lots was great. I found everything I was looking for, social distancing was also great.

The Big Lots in Waldorf, Md is one of the most ghetto stores. The workers look at you like you are crazy. Only one spoke when we walked in and two people in the furniture dept actually acted interested in attempting to assist. The man that went to check for what I needed was a little rude and short. If I didnt need my purchase, I would have walked out without it. The higher ups need to train their employees on how to greet customers.

Absolutely love it 😀

Pleasantly surprised. Lots of great gift items for Christmas. Prices are good.

They have a good selection of furniture and household decor.

A wonderful store to shop at

This store Has been cleaned up considerably considerably they must got new management.

Great selection and prices, good service

Showed to buy my wife our anniversary gift... Service was great (furniture area) and they were super patient.... A must go to store...

The cashier, Belinda, seemed to have a slight attitude and was not very personable. I only bought 1 item and checkout seemed to be a slight bit prolonged for such. I particularly did not care for her customer service when it came to providing my big lots rewards information. She didnt ask me to scan my card originally, but instead she asked for my phone number; upon inputting the phone number I realized the name she announced was not mine but my sisters. As I was trying to explain to her that the name on the account was incorrect, she proceeded to overtalk me, telling me I needed to give her another number; I was trying to explain to her that that is the only number I had, and again instead of listening, she cut me off again and said well give her my email address. I told her that I did not remember which email address I used to sign up and again I tried explaining to her that the name on the account should not be in my sisters name, but instead it should be in mine. Again it just wasnt a pleasant experience because she for the most part didnt seem to listen to me, which made the process difficult and frustrating during my checkout. As she continued talking over me, I just told her to just use that account with my sisters name and its fine (because at that point I didnt want to deal with her any longer and I just wanted to leave as quickly as possible). She continued saying, with MUCH attitude and sarcasm, Well, I was telling you to just give me the email address so I could look everything up and tell you everything on the account or something of that sort. Again I told her I do not remember the email used when I signed up and that my sisters name shouldnt be on that account, however, to just keep things going smoothly just proceed with that account! FINALLY listening to me and moving forward with what I said to go ahead and do, she then interrupts and asked would I be interested in signing up for a Big Lots credit card; when I said that Im not interested she seemed to get more of an attitude (Im assuming she gets some sort of employee bonus or points for each customer that she enrolls. Ive worked at Macys before and its never that serious.) At that point I was just eager to be done with her and not even get my receipt. I immediately grabbed my purchase off the counter and started to exit. She then yelled to me let me give you your receipt. The only reason she seemed so eager to give me the receipt is so she can write her name on it and put a :-) as if she gave the best customer service; what a joke! and yes I did do the Big Lots survey online not so much for the gift card that she mentioned but to let management know just what type of individual they have representing their company. NO ONE should have to be subjected to this type of rudeness. Im glad that I am not the only one who experienced her behavior (as I read in previous reviews). GOOD customer service goes a VERY LONG way and Im truly hoping that management will reprimand her; if that doesnt cut it then maybe she needs to be let go because shes truly hurting their company with her lack of exceptional customer service skills 😕🙁 again, I LOVED the store; the cleanliness, neatness, majority full stock of items, etc. But again, Belinda, Im not too big on and she would be the reason I wouldnt want to come back or if I did, if I saw she was on the register, I would want another associate to check me out if possible; because I do not want to encounter Belinda again..... Took way too long to check me out just for 1 item, wasnt nice, & ultimately made me feel frustrated and annoyed by her rudeness 😒💯💯💯 Overall, I had a very nice time and experience at this Big Lots until I got to the register to checkout with Belinda.

They were in the middle of remodeling, I guess.Surprised to see quality furniture for sale there, prices were better than the other stores in the mall.Picked up some odds and ends, found some interesting drinks like some real potent sugar free ginger beer and diet Dads root beer.

Always like big lots! Much to see! Looking for king size blanket, not much there.

99% of the time they have what I go there to get. Good service when needed. Good variety of home goods and food stuff.

Came for peanuts in the shell to feed the birds. Was surprised that they had the unsalted ones. Good selections on soups at a price you cant beat.

Love this store. They dont always have what I need but Belinda is always friendly

Good selection of affordable products. Not too crowded and pretty clean.

Lots of interesting items. Decent products and prices. The store lacks brightness in their lighting.

I ordered 2 separate orders 2 separate days online. I also made an instore purchase. The online research, bar code scan, locate merchandise one order at a time took so much time the people in the line were complaining loud enough for me to here it. Two separate online orders made should not have taken that long. Suggestion: get more cashiers or get separate cashiere to handle on line orders so people in line can keep moving forward to check out.

Found Great Bargains on DVDs

I cant be too hard on them but here goes. I went to pick up a curbside online order. Not only did they ask me to come into the store because I had to sign for it, then they couldnt find it in the alphabetical bins because you have to look hard to find anything in there. Needless to say, I spent too much time around strangers and I left empty handed and very frustrated. I hope they fix their online order system!

Fast and friendly never a wait

Nice big store

Always good prices and a pretty good selection of common household stuff. Good chance of finding that random thing you dont need a lot so dont want to pay an arm and a leg. Rewards program makes it even better.

Real disappointment not much to buy

Very reasonable price for much needed items

Customer service is not great. Good deals though.

Stock is good and staff very pleasant and helpful

Didnt have what I need in stock

I like the big lots stores but this place in Waldorf I be two times trying to get sofas and the second time they make waiting 2 hours because in they computer they said they have but after finally they told me they don’t have in stacks I just wasted d my time in this store,My dining table I purchased here they was good service that time,But only one guy the have who helped with that, they need more the one men to work in that area otherwise he’s make the people waiting to long.Last visiting I did was yesterday Sunday December 17 2017 morning they told the guy working in the furniture area working only after 4:00 pm and when going back just for wasting my time again 2 hours.

Staff wonderful

Ive always liked coming to Big Lots for gardening equipment (which theres been less of over the years), thrifty food, and car care, and household products. Ever since Aldi showed up I buy much less food here; but I still pick up cooking supplies and hardware here. Its also still a great place for laundry and cleaning needs. I havent really needed furniture, but I know they have a large selection of comfortable stuff on display. Ill definitely continue shopping here.

Good service and fast check out

Big lots good bargains on some things great bargains on closeout and past seasonals fun place to go every now and then.

I like Big lots, Ive found a few things I liked to decorate my bathroom 😉👍

Always happy at Big Lots. But inventory is down

I love this store. Has a variety of items and very reasonably priced. They are courteous and very helpful. I would recommend people to this store for most of your needs

Nice employees they have. Very friendly.

Its nice

Clean store, cashier was extremely helpful and knowledgeable

I feel so welcome when I come here. I think their service is on point they actually make me feel cozy . I like their prices, and products.

I love the store but I dont go often because I always find something to buy. : ) From my normal household supplies to snacks and breakfast foods, Big Lots is convenient and in a good location.

Big Lots! Big bargains, big selections, BIG SAVINGS! I really appreciate the savings! GO BIG LOTS!

Big lot is a good store that has some things that you might need I do recommend you can go to big lots. So whatever you need else.the people were friendly they will greet you as you come in the door thank you... And I will say the store is very clean thank you again.

Good prices. Great location. Not good when looking for something specific. But great for general shopping and gifting options.

Customer service was great! Prices very reasonable.

Great customer service!

I like going into this store and have found the majority of the staff to be very helpful and friendly. I feel the prices are reasonable. The store seems to be stocked quite well with items of interest to me, ie; furniture, bedding, food, drapery, curtains, nice items for home decor, useful items, etc. I am drawn in by the selection of items and the prices. Why pay more for those items you dont need or have to spend a lot of money on? I am not saying the store has absolutely everything you might want but think it is definitely worth checking out.

Crappy customer service! The girl working in the furniture department didnt want to be bothered with helping us, claiming it was too dark outside to check stock in the trailer (at 7:45 pm on Memorial Day weekend). I guess Ill buy furniture somewhere else from now on.

Not a good experience this evening they have alot of items that dont have prices in them and trying to find someone was bit easy especially when they werent it was less then 30 folks in there and not to mention when I went to pay at the registered there was two people in front of me I didnt mind but they had to other cashiers who had there lights off and they were just standing around looking when they cashier said to me we have two other register open my reply who oh really how would we know when there lights are off and one cashier replied my light is broken again how would the customer know as the cashier you should of said Im open my light is just not working and the cashier just didnt have his light on. Not good dont think I will be coming back.

I really like this store. Great location and really good bargains. I bought two bookcases and the customer service is excellent. I purchased the bookcases and a sales rep helped to load them into my vehicle at curbside.

Wonderful customer service....although they need some help with sign postings. There was a sign for a bedroom set that says 4 pieces for one price, but the sale price is only for 3 pieces in reality. Would you call that false advertising?

I been coming here forever and they always have good pricing . Also, have more cereal options than most stores.

Didnt see all the store but what I seen was clean. Watch the staff. Make sure you have all your items when you leave. Dont count on them to bring your stuff to you if you are having to load bigger items in your car.

Enjoyed shopping here. Staff very helpful and knowledgable about products. Lady in charge of the electronic dept. Very helpful.

Big Lots is Big Lots. It is possible to find good deals. But I wouldnt say the quality is as good as Target. I would say its betseen Walmart and Target in quality. This location in Waldorf is usually stocked well, organized and clean. In my opinion its an okay store and once and a while you can catch a great deal on a good item.

Excellent Store. I shop there often, great customer service. They carry alot of stuff from soup to furniture. I shop there because they have alot of Bargains.

Dont sleep Big Lots, lots of great items!

Very nice and helpful was willing to search store on item they didnt have great service

Love this store for quick nick nacks for very reasonable prices.

Your store and service was extremely poor you site said the store had in stock what I wanted and after having to travel over an hour to the store that said it was in stock to get there and they did not poor customer service in you funiture department

The great you when you come thru the door they have great values. The store looks junky so for that you get 4 stars

I found a great deal on a Christmas tree - 7.5 ft for $110. I saved $40. It has 600 lights.

Love this store, except they always seem to be stocking the shelves! Employees seem nice

I love this store. Good prices easy to move in store.

Very friendly staff and pretty good prices

Everybody is very helpful very Polite. They go in the back to check and make sure if they have the merchandise in the back room

Not always fully stocked, but more than adequate. The prices and staff are super friendly

The cashier Belinda was very loud and rude horrible service she was more concerned about everything and everyone else in the store except her own line which made our shopping experience longer than neccessary over the top with holding us up in line with trying to manage the next line instead of getting her customers checked she didnt know how to talk to customers very unprofessional not sure if I wish to go back

Great selection of wares. Well stocked. Good prices.

Careful on furniture purchases, some is cheap press board. Great refund policy.

This location never have what is in their inventory log. I drove from another location for a TV stand that says they had 3 in inventory asked the associate and when they looked it up it also saidn3. Went back to look and they didnt have one and they didnt have any of that specific one or any of their black one in stock yet there inventory log said different. Do not go out your way to go to this location because they dont have it. If another location say they do they dont 99.99%of the time.

Always great deals. Waldorf staff is helpful and friendly.

Our associate treated us great in Waldorf MD kind, friendly and patient in the furniture department.

Not a whole lot going on in Big lots..

GREAT PRICES, NEEDS MORE STAFF

Big lots is the store, me and my family had a wonderful experience. Their prices are reasonable, which I like.

Love big lots

Convenient for quick shopping and very discounted prices.

Love shopping here amazing deals

It is good place...onsite parking available. Good customer service....

My favorite place to get knick Knacks for a reasonable price.

Quick in and out. Good variety of food, cleaning prods and furniture.

This Big lots was soooo disorganized. I mean I expect that from most biglots, but this was especially true for this location. It took me forever to find one thing just because it wasnt in any of the places that I would think it was. Other than that the staff is friendly and efficient and the prices are reasonable.