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Ra
Review №1

I called for a same day inspection and the staff was amazing over the phone. When I arrived, I received excellent service and a comfortable place to sit, as well as TV and coffee. The inspection went extremely well and had an excellent price tag to boot. As a new MD resident, Cottman of Waldorf made an already difficult day just a little bit easier. I HIGHLY recommend!

Dr
Review №2

I started coming here 7 years ago. I just love everything about them. They work fast and efficient! They are very helpful! They get the job done! No issues . Great pricing and more I can go on and on about them. I would recommend Cottman to anybody living in the DMV area . No matter your issue they will fix it 💪🏾💯💯

Se
Review №3

Took my car in for not having air, squeaky control arms and no power steering. They were very thorough and the young lady at the counter explained all my options. I have definitely found my new shop for all my work. Great job guys.

Co
Review №4

Replaced radiator. Cottman was an outstanding experience. Bill was very professional and very thorough. I will call Cottman for all future repair needs The prices were very reasonable and the several repairs were done in reasonable time. I would highly recommend Cottman.

Al
Review №5

I absolutely love this place! The customer service was great, the repairs were done quickly, and the price was fair. Definitely recommend this shop.

De
Review №6

They did not tighten my wheel locks after checking my breaks doing my inspection. Had I not noticed it when I got home I could’ve lost all 4 of my wheels if I drove any further.

K
Review №7

I absolutely love Cottman. Ken, Bill and the team are incredible. Ive been a loyal customer for years because they are simply the best. Extremely good quality service, super friendly and honest staff and a very fair price. Started with my 100 Series Land Cruiser (when the dealerships didnt know what to do) and now they service the cars for my entire family. I (again) highly recommend Cottman in Waldorf.

Me
Review №8

The service was top quality and staff are very friendly and helpful. I would recommend their services to anyone.

br
Review №9

Called about a bad lifter, explained to thw mechanic the problem and he agreed, said I had a warranty to cover most of it, he goes on to tell me their not gonna cover it so your wasting your time so no point to bring it in unless you have the cash to have it fixed. Wanted to charge an outrageous price as well. Took it somewhere else and warranty did cover what I needed it to cover. Glad I didnt take it here.

En
Review №10

Cottman is beyond AWESOME! They are very professional, and reliable, and their prices are very reasonable. Weve tried several car repair companies within the area over several years, and no one compares to them. They really take their time in locating and resolving the issue to ensure it is fixed properly. They don’t drain your pockets and try to overcharge you. I really cant say anything negative about Cottman. They are always available when we need them, and they work diligently to fix your car for timely return. They really get to know their customers and their needs, and share in your concern. They even have a rewards program that I find useful. We will continue to take our cars to Cottman for their exceptional service. Bill, Ken and team are beyond exceptional, and we are so very thankful for their service.

Ke
Review №11

I went to this shop To have my transfer case looked at I spoke with bill he seemed very courteous, but after my inspection he didnt seem so honest I probably would not use this shop again and I wouldnt recommend them to anyone I dont feel like theyre trustworthy

Ma
Review №12

I needed a state inspection to get car tag. Service was great. Very fast and they had a wonderful area to wait in.

An
Review №13

The very best. Professionalism.and good quality service at an affordable price..

Eb
Review №14

Called on a Friday morning to check their availability for a state inspection on my new vehicle. Spoke with Fred who told me to just bring the car in, which I did about 30 minutes later. I had called around to many other establishments the previous day seeking to secure an appointment, to no avail. If you need a same day inspection, I’d say look no further than Cottman of Waldorf! I was in and out in all of 40 minutes! Reasonably priced, in and out service and a customized bottle of hand sanitizer as a thanks!

el
Review №15

“What a breath of fresh air” Ken and Bill were 2-awesome guys, they diagnosed the issue with my transmission, kept me updated on the progress and costs as well as making the repairs in a timely manner. “That’s what I call Quality Service.” I need other work done on my Chevy truck and Cottman is where it will be done.Thank you Ken & Bill,

Ph
Review №16

It’s so hard to find a trustworthy mechanic at a reasonable price, They did a great job of going through everything and stayed within the estimated time to complete, the car seems to be running great, I’ll definitely be back for any future services on our vehicles

tb
Review №17

I went to several shops that told me they had a backlog and they wouldn’t be able to check my car. Cottman was busy also but they took time to check my car and was able to fit me in. My car was ready the next morning.

De
Review №18

Had inspection Performed on my Toyota pick up . They had me in-and-out in no time at a great price Is very pleasant to do business with I would definitely recommend them

Al
Review №19

This staff diagnosed the issue, talked me over on what was going on and was totally honest and upfront with me. Gave me a fair estimate and my truck is running well, again. Will most definitely consider them again!

wa
Review №20

Gave good job and I like the work and will be back

Ju
Review №21

Brought my new car in for my state inspection. They were done within like 45 minutes. Had to remove tint and come back, inspector was professional and quick.

Je
Review №22

I had a great deal of work done here at Cottman, after being quoted an absurd price from another shop. The tech was really nice and the Mgr, Bill. They walked me through the process of what I needed on my car, made recommendations and got the work started and finished in less than 2 days without killing my pockets. I will be bringing my car back here for other repairs in the future. Thanks guys!

ob
Review №23

They have always taken very good care of my vehicles. Highly recommend.

Sc
Review №24

These guys are true professionals. Had previously taken my vehicle to two others who recommended some outlandish repairs (like replacing the whole engine) and within a day cottman was able to tell me exactly what was wrong with my engine. I highly recommend them for all of your automotive needs, New, classic or even historical vehicles, they have the knowledge and experience to get it done.

TH
Review №25

Very nice bill should be rewarded Dooley

Il
Review №26

I took my car in for inspection appointment at Cottman’s and they were great and very professional and made me feel welcome.

Ni
Review №27

Excellent work. Great customer service. No unexpected charges.

ah
Review №28

The service was fast and professional. I highly recommend their services.

Wi
Review №29

I always feel that I am being well cared for at Cottman. I get frequent updates on the progress of service and recommendations are explained without to buy services I am not ready to commit to. It makes you want to return for service. And, I am not left with regret because my reason for coming in was addressed.

Th
Review №30

They are professional and take great care of customers.

De
Review №31

Great company. I had a hefty bill but everything was done. The gentleman behind the desk were patient and helpful.4/9/21 Here is the latest update from my experience. I took my van back to Cottman to get a MD inspection. Guess what, yep, it fail. Just 30 plus days from getting my van totally fixed and looked over throughly with a hefty bill. The item that failed was one that they replaced. So, now here comes the blame game. Ma’am you must have gotten an alignment because they busted your rack and pinion cover ( don’t remember the correct name) No, sir I didn’t. No one has touched my van. After I got my van back the second time and it did pass inspection, however, the van rides really bad and it pulling to one side, making a weird sound on the passenger side. I’m taking it back and see what they say. I’ll keep you posted.So, here are the results. The gentleman behind the counter didn’t make me feel liked I was valued or aim to listen, but let’s move on. I was able to show proof of an alignment that was performed on my van before they did the work. So, my issue is let’s figure out if it could be something else. Well according to them it’s nothing else, “Somebody did an alignment on your van after the work was done.”Brad, the head mechanic took my van and fixed the problems. It still has a knocking sound (which wasn’t there before) but he told to to drive it some more and come back to see him.Ask for Brad, if you want work done to your vehicle with love. He took care of me and he listened.I think any company is a good company unless a problem occurs or adversity. How well do companies handle disagree or misunderstandings. That’s the real test of customer service. You decide.

sh
Review №32

MD State car inspection. Always fair and honest.

Br
Review №33

Came in for an inspection and was done in an hour. fast and efficient

Br
Review №34

Cottman Transmission was the very first time, I have been to the establishment. The reception, I received was warm and friendly. The manager, I spoke to was very informative and friendly, he gave me information on my vehicle, and what to expect. Thank you.

tr
Review №35

They explained everything before performing any work and they did what was discussed without trying to over charge like other transmission places.

Sa
Review №36

The staff was very professional & courteous. The repair was done & completed as they promised me. I would recommend them yo family & friends. Thank you for a job well doneSandra Lomax

Dw
Review №37

The Cottman team continues to be courteous and professional in all my dealings with them. I would recommend 👌

Br
Review №38

I needed to get my vehicle inspected for new tags and all that with the MVA, but it was hard for me to come during the day because I’m a nurse and work full time. They let me come in at 7:30am and they were pretty quick. The waiting room was nice and spacious, and even had a coffee maker. I will definitely take my other vehicle back there and recommend this business to friends.

Ow
Review №39

I went there to follow up on a Evap leak, it took longer than I had expected (with my impatient self). But the people at the front desk where very nice.

Ly
Review №40

They provided excellent service! I thought I had a minor issue with my car’s motor. They did a thorough diagnostic and test drive. They was completely honest with results and what to do next. Let me just share how honest they were! Ends up I needed a new motor and since they couldn’t find a good one that’ll be worth fixing. I was able to pick my car up with no additional charges other than diagnostic fee. This is by far the best mechanical shop experience I ever had.

ch
Review №41

The service was timely, thorough, friendly and professional.

He
Review №42

Im not from here, but this is the only place I go to get my Maryland State inspection. Theyre open on Saturdays as well and the staff is really hospitable.

Su
Review №43

I just moved here VA and went there for a safety inspection. I’m a black woman I have a E350 Benz in excellent condition that passed every year in VA and they failed me for a pinhole rock mark on my windshield that had been repaired by Safelight! I’m sure Becky would have passed.

Cl
Review №44

The truck was hesitating. They quickly identified and fixed the issue. They were professional, knowledgeable and most of all honest! I would recommend them with confirmation.

La
Review №45

Wonderful experience, pleasantly surprised how honest and caring this company is. I will be recommending this company to many folk for Auto Service. Great Business 💜🙏🏽💜 🙏🏽

Ma
Review №46

Cottman did a great job servicing my vehicle.

Ul
Review №47

Awesome professional service, full range of knowledge and detail of the service requested.

An
Review №48

This was my first visit here and I have to say this place of business was very professional and the staff was really nice. Waiting room facility was very clean and the manager there very professional and had my service completed and a timely manner. I will definitely will be back here for any mechanical service. Definitely had mentioned my great experience to all my colleagues.

Da
Review №49

Something fishy about their state inspection guy. Second car I took to them for state inspection and both times they failed it for a leaky shock. The thing is Im a mechanic too so I make sure Im right before I go and both vehicles failed for the same thing and, location. My first vehicle I took to another. Shop (Wygul) and they didnt say anything and my shocks. My second car only has 35k miles and rairly driven but on weekends and again it fails for the same thing, same shock location. I feel like no matter how good condition your vehicle in, hell find a something minor to fail it in hopes to get a extra buck in repairs. On a good note they always seem to have time for my car the day of.

Jo
Review №50

Customer friendly, very professional, respectful, clean and clear atmosphere, listen to the customer while hearing the issue with the vehicle, checks vehicle to find the problem, identify problem, communicate with the customer and resolve the problem(s). Excellent service providers. Will return for my vehicle care needs.Thank you Cottman

Na
Review №51

I like the way they broke down in simple terms what was wrong with my vehicle and what was needed to get fixed. And, the best part I feel like I was not overcharged based on their findings.

Dr
Review №52

I’ve been using them for my 2009 impala for about 3 years now and they have never let me down! They get the job done! Fast turn around! And they fix what needs to be fixed. Prices are affordable . I gotta say I love this place! Ken and bill and other have great customer service and I’d recommend the world use Cottman Trans and Total Care of Waldorf! Their Service is AWESOME!

Er
Review №53

Maryland State Inspection. Affordable and professional.

Ke
Review №54

I went to Cottman Transmission because I was referred there. Also another business did bad work on my truck which put my familys safety at risk. Cottman identified that the gear selection cable for my trans was connected by wire (jimmy rigged) and the other shop even put the wrong dip stick in my truck which caused me to over fill my truck with Transmission fluid by two quarts. I am very grateful that Cottman Transmission is a honest and reputable business and they care about their customers.

ma
Review №55

Im going to try to keep this short! I havent been here since 2011 when they fixed my transmission which was awesome. Now last fast forward to Tuesday Feb. 25, 2020. I had a leak in my coolant tank Ive been getting the run around with my dealership for about a month. After my car had a major incident I got up and took it to Cottman (no appointment). They quoted me 30 minutes until they were able to check my car out. By the time I made my coffee they had already looked at my car. They not only fixed in an 1 hour and 30 like the quoted the price was way cheaper than the dealership and I was so excited. I will definitely be back for any issues I have after this experience! Thanks Guys!!!

Da
Review №56

Had my car dropped off on a Thursday after the transmission light came on and then turned off. They got to it over the weekend and got back to me on a Monday. Wasn’t able to find the issue but none the less they were very professional and ran several checks to make sure the car was safe.

Jo
Review №57

Great servicel, would highly recommend for all your auto service and repairs.

Ji
Review №58

Being coming here when ever my check light come on my 2004 Toyota tacoma very responsible price on price labor definitely will be doing business with them again.

T
Review №59

State Inspection was done and they were fabulous!

As
Review №60

Ken is a straight to the point no fluff type of guy that would seem brash over the phone...until you meet him..and find out that hes not only eagerly friendly but hes the owner.Bill is extremely patient & willing to answer all of your questions, despite their workload. I havent met him yet but its clear that as the store manager he runs a tight ship with his expert technicians to give your vehicle top notch service.

Ma
Review №61

Staff was very courteous and professional. Job was completed in the time frame that was given to me.

Jo
Review №62

Highly recommend. One of the best service businesses I have used throughout my lifetime. The mangers and employees provided fair estimates for all work, and provided multiple courses of action when it came time to repair quotes.You will be very satisfied with the the team here.

Re
Review №63

Initially given MD State Inspection, in which I failed. There was some confusion about the reason for the failed inspection; which could have resulted in very costly repairs, had I not questioned the inspector’s report. Nonetheless, Cottman resolved the inspection issue, performed the reasonably priced repairs needed, and re-inspected my vehicle all within a timely fashion. Overall, the experience ended up being remarkably pleasant and professional.

Le
Review №64

Bill was very helpful, courteous, friendly and professional. Good people!Their service is AWESOME and GREAT.

Vi
Review №65

I went to Cottman for a MD Safety Inspection. Their price was excellent. They also got to me quickly, had a clean comfortable waiting room and finished the inspection pretty fast.The inspector found two minor things hat needed to be addressed for the car to pass inspection. The first was that the rear seatbelt wasn’t visible. Even though they told me it was probably just stuck down between the seats he marked it as failed. He could have simply reached in the seat to find it or called me to reach and find it. I pulled it out in less than 10 seconds. The second issue was two bulbs that needed to be replaced. Even though they have a service where I could have paid to have them replace the bulbs they just failed the car. After they took my money and then told me the small reasons why it failed I asked if they offered that minor repair service and they offered me a price. I left not wanting to then or ever again give them another dime.

Ja
Review №66

I Love Cottman’s So Much!!!This Is The Only Shop I Trust My Car At!!Everybody Here Puts Their All Into The Work That They Do.There Have Been Times Where I Have Been So Stressed About Unexpected Vehicle Repairs, But Cottman’s Always Took Care Of Me!!!I love you guys !!!

Va
Review №67

My experience with Cottman Transmission was exceptional. The staff was very professional, they were committed to identifying the issues I had with my car. Even though the face an all is well, they conducted multiply checks and rechecks to ensure they were not over looking an issue. Despite the systems check not displaying in message error codes they still persisted in trying to replicate the description if problems I was having. I found Cottman Transmission to display high quality, integrity and honesty. I would not hesitate to return to their service center if I ever have trouble with my Transmission.

Fr
Review №68

Needed a state inspection late in the day and they were able to squeeze me in last minute so I could finish my tag and title done that day. Very friendly and knowledgable, decent waiting room and fast service. Highly recommended and I will be using them in the future!

ch
Review №69

Nice pricing and fast service

Cr
Review №70

My have 3 vehicles that we only take to Cottmans. Their always professional when we come in to have them serviced. Their diagnosis is always on point, and we always have them back quickly. Their work speak speaks for it self. I would greatly recommend everyone to take their vehicles their to have them serviced. 👍🏿

Mo
Review №71

Great customer service!I took my new Dodge Challenger in for a Maryland Inspection. As soon as I walked into the customer waiting room which was clean and wiped down by the way, the technician was pulling my vehicle in the bay. They were fast and polite. 👍🏽

Ed
Review №72

I called for a state inspection at 8:30 am on Saturdaymorning. I was on my way home by 11:15. Thanks great job.

Je
Review №73

I love reviewing companies that give excellent service! And this happens to be just the one. Hidden away in the heart of Waldorf holding in secrets of great efficiency, customer service and excellent work! In an emergency you only need to call, they take care of the rest and a text message is sent to you to call should any questions arise!I will be coming back if any other work is needed on my car!

Da
Review №74

My car fell ill, I took it to Cottman for healing they took me in with no appointment and I was called sooner than later with the news I could now come and pick up my vehicle child. Unfortunately my finances took a turn for the worse temporarily. The staff there showed consideration and empathy with my situation and worked out a payment plan with me. I don’t know if they are aware of how much this one jester helped out my family. Car repairs can be expensive at Cottman I didn’t feel as though I was taken advantage of nor did I feel like just another customer. I would recommend this shop to any and all. Overall Great service. Thank you.

El
Review №75

They always treat me right and dont try to perform work that isnt necessary

An
Review №76

The owner Ken kept me informed every step of the way. He did an amazing job and I would definitely recommend Cottman to anyone

JA
Review №77

Ken and the crew is always very friendly and very professional. I have a car through CarMax and a warranty 🙄 and if you know anything about CarMax or their warranty people you know that process can be extremely stressfully. Cottmans has been a lifesaver and they do great work!!!

Ra
Review №78

Took my 96 Ford F150 which I am in the process of restoring to cottman due to on going transmission issues the Cotman team told me the transmission needed to be completely rebuilt which they did in 3 days at a very reasonable price and with excellent outcome Would recommend them to anyone that is looking for a reliable honest repair facility

Ka
Review №79

Knowledgeable and helpful service.

Br
Review №80

Great place to get you vehicle serviced! I had a transmission go out on my 2012 Chrysler Town and Country. I took it to Cottman and they fixed it right up. They are friendly and professional. If you want a good place to get your vehicle worked on give them a try.

Da
Review №81

Very good service, We waited while the work was done.

Be
Review №82

The work is good but i paid 7 times more for labor then the parts. I dont care what ANYBODY SAYS, thats crazy to me

wi
Review №83

After 15 years of service on a 2005 Dodge P/U, I trust Cottman Transmission (and only Cottman) to provide the reliable, reasonably priced workmanship that has kept me on the road throughout the years. Never questioning, I’d accept another 15 years of performance with Cottman.

La
Review №84

I had a wonderful experience at cottmans transmission the people were very courteous they took care of the needs of my vehicle in a timely fashion and I would recommend anyone to use this services and I am so thank you for the professionalism and I would not hesitate to use them again

Te
Review №85

I brought my car in at 8 AM, by 10 AM they called and said it was ready. Only costed me half of what another place tried to charge me. Car is running exactly how it should again. Very polite staff. I will definitely return for all my needs.

M&
Review №86

Quality parts and labor. Timely professional service.

Do
Review №87

Wow! So helpful. It was raining and I had a baby in the car when I searched the internet for emergency assistance. They listened and explained what the problem was and what they would do. They made me feel like it was okay and that it would not cost me my first born child to pay for it. Love this place. I highly recommend it!

Bo
Review №88

I can’t single out anyone because everyone there was very helpful and professional. These guys figured out what was wrong with my car when others couldn’t! I’m glad to be back driving my car because of everyone at Cottman!! Thank you!!!!

Jo
Review №89

Ive been going to Cottmans for years. The customer service and knowledge of the team is awesome. Straight to the point and no beating around the bush honest answers. This is my second family and highly recommend them for all you automotive needs. LOVE YOU GUYS!!Jose Maldonado

Ki
Review №90

I had a great experience at Cottman. Each person I spoke with explained everything to me very well and my car was ready as expected.

Jo
Review №91

My fuel gauge stopped working and needed to find out the cause. Ken and staff diagnosed and fixed the problem and I now know how much fuel I have. Good job Ken!

Er
Review №92

Very professional and accurate. Great customer service. Will definitely bring my car back and recommend to family and friends.

Ke
Review №93

Provides solid recommendations and quality work.

dw
Review №94

Great customer service.

Na
Review №95

They did an excellent job, but most of all I felt they were very honest.

Ki
Review №96

Timely. Professional. Welcoming.

Le
Review №97

Repairs after MD Inspection

pa
Review №98

I was originally told by another shop my repair to my truck oil pressure light warning would cost about $1800.00 and 1 week to repair, however Cottman’s diagnosis and repair of the problem saved me $1400.00 with same day service. A trustworthy and reliable repair shop.

Da
Review №99

They were very nice and helpful. Thank you. The inspector was very good. Thanks👍🙂👍

St
Review №100

Great service and pricing! Will definitely be going back!

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