Excellent customer service! Repairs were completed as promised & even wash & waxed car the car. Service manager is excellent communicating what had to be done, giving pricing information, contacting insurance company & making sure you understand the scope of work... Highly recommend East Coast Collision whether you have insurance or not. You will not be disappointed!
East Coast collision services my car after a collision claim and they were very Efficient, Professional, timely and the office was very welcoming to waiting customers. Tim kept me abreast with my cars progress every step of the way, also the staff was very friendly. I will use East Coast collision again in a heartbeat. Thank you!
I want to give a shout out to East Coast Collision, especially David, one of the service writers. We had work done there recently and are so pleased. David made the whole process so much easier with his communication and expert information and advice. If you need auto body work done...look them up!!
Great service, excellent communication David made sure I was keep up to date with the information. Front Desk was very friendly and helpful
The service here is great! I didn’t have to wait long to get a quote or the service done. I got a quote with in like 30 minutes and I could bring in my car into the shop next day for the repair. The repair was quick and easy, the experience working with the whole team was seamless. Everyone working here was very professional and willing to help. My car is back to looking brand new as well. I would highly recommend doing business with this team.
Great service. April and the rest of team were very professional and super nice. My car was repaired and given back to me super clean and by the estimated completion date.
My vehicle was TOWED to this shop with a full tank of gas, I received my vehicle back 2 weeks later on “E” with fresh cigarettes in my drink console along with the ashes sprinkled all over including my gear shift. My car smelled of fresh cigarette smoke & I do not smoke.. when I went to speak to someone about this the man claimed no one at their shop smoked as he was lying I look up and see one of his employees come out of the building go towards the side of the building to smoke a cigarette. My vehicle was sent to have the passenger door repaired they also claimed they painted my vehicle however the passenger side mirror is still broken, the inside door handle is hanging off and my vehicle now makes a rattling noise. There are still scratches on the passenger side door that were there when my vehicle was sent off for repair. I’m very glad I have picture of what my vehicle looked like before. They also left oil stains on all of the upholstery of the doors and on my back seats. My vehicle was sent here thru my insurance company and I will never return nor recommend this place to anyone.
Repairs were fine but they forgot to put coolant in my vehicle. Released my truck to drive home bone dry. What could they Do? Say Im sorry and if something else happens call us. Nah Im good I will definitely pass. You guys can make your own choices
Excellent service! I was notified promptly of any changes a when my car was ready. It cleaned inside and outside. I highly recommend them.
Kyle and the Team at East Coast Collation is amazing in many ways. Ive had work done by them 3 times for differrent reasons. What stood out the most was their paint job and customer service. I had previous work by passport and the color didnt match after being told it did and it would over time due to the bumper being plastic and the body metal. East Coast made it match. In addition their Customer Service given by the two ladies at the desk. Their friendly, helpful always willing to assist attuide and ethics that follows through to the job is complete is true service. Last but not least their mechanics always willing to listen to your needs and willingness to go the extra mile. They dropped.my car off because the repair took longer than it should. I really appreciated that. I would recommend East Coast ANYTIME!
Great people there! Great service!
Always aiming to please and satisfied the customer. Thanks!!!
This place was really great! Very professional individuals and quality work. Fast too, they got my car back together in a very efficient manner. Couldnt be more pleased!
Great customer service, my car looks brand new! Tim was very helpful. Thanks again for all of your help!
Very Efficient, Courteous, And Professional
Outstanding customer service and quality work.
Always good work on my corvette
Great work nice people
Aaaaaaaaaa