The clerk was more interested in telling whoever he was on the phone with that he was not working late today. I was on my way to put the flowers I just purchased on my moms grave and asked if they could cut the stems off so that I could arrange them in the vase I purchased. He said they did not have a pair but he would show me where they are for me to buy it. Needless to say I returned the flowers and will not shop there ever again!

This store has so many wonderful craft supplies. Went there today to get a frame and matting for a picture for my husband. I received a lot of help from Rachel in custom framing. She came up with a great design that I think my husband will love. I watched Rachel assist other customers as well and she has a wonderful eye for design.

Great person working in the custom framing department. Very professional, and helpful.

Enjoyed browsing. Warmly, yet professionally received requested assistance. Was able to find needed merchandise and more. Great experience.

Great selection of craft supplies! I cant say that staff on the floor for questions or assistance is readily available, but its probably due to the short staffing for residual covid reasons. Always clean and everything is well organized

Its a small store great service shot out to Madison Lovell for her craft demo.

Love this craft store. All you need for your crafts and more in one spot!

First, I am DEVASTATED the Raleigh store shut down. They sold felting products. WF does not. But I will be damned if I go to Hobby Lobby for my felting supplies due to political reasons. Thank you Michaels for not letting me know whether you support the far right agenda. Now please add felting products to your yarn area.

Great customer service ever!DIY Face Masks & ShieldsArt SuppliesKnitting & CrochetFabric ShopSewing MachinesKidsPapercraftOrganization & StorageCrafts & HobbiesHome SchoolHome OfficeBeads & JewelryTeacher SuppliesFloralFramesWeddingBaking SuppliesSeasonalDécorGift CardsYes they got it!

Staff is always friendly and helpful. They almost always have what Im looking for in stock, although shelves were a little bare on last visit. I hope thats not a bad sign. Prices are surprisingly good for a specialty store.

A sales associate helped me locate items I was searching to buy. They did not have everything I wanted, but the shopping experience beginning to end was made great by the helpful and courteous staff.

A craft store that has the materials you need and want. They have a staff that is always willing to help you to achieve your artistic goal, no matter how large or small.

We just booked our 3rd birthday party here. Sherrie is super helpful, making sure that everything is ready and all of the kids understand instructions. When I forgot the cake knife, she found one in back. I cant say enough good things about birthdays at Michaels!

Great selection, enough parking spots,quick friendly service

Found what we needed. Had fun creating our gift while looking at stuff

Customer service is always good. Selection is meh! I prefer hobby lobby.

Cute store. Lots of options. Clean, for the most part.

Great business to get craft supplies

Picked up a gift card one of my lady favorite place to shop

Lots of items to choose from . Store very well lorganized.

Great art supplies, small frame selection.

Always love to catch their tee shirts and tops on sale. Also got 50% off a beautiful picture frame. The service was exceptional!

Great place to get your craft needs from.

I can count on them having the craft or baking items I need!

Great employees who make you feel welcomed and not rushed out of the store.

Its Michaels, what else do you need to know.

Amazing stock, better than any other michaels I have been to!!!! Love this store!

The selection is pretty decent but the staff didnt know very much about inventory which was a shame.

These associates SAVED MY LIFE after I went to their store a week prior and was given some less than adept information on what I needed to paint. Ive done to a of painting, but not in a few years so I needed some help. The associate who helped me was not well informed on painting, so I was given recommendations for the wrong items.The reason I am painting is because me and my boyfriends 1 year anniversary is tomorrow. I had to wait last minute to do everything because I had very bad whiplash last week and couldnt really do much.I started to paint today, and realized he had not recommended the products I asked for. I called the store and explained the situation. They were very apologetic, and I left immediately to go get the correct items. They refunded me for the items and gave me a $25 gift card, which was ready for me when I got there. I know they didnt have to do that, so it was much appreciated.A wonderful associate named Rachel helped me find the PERFECT items for my painting, and I am so excited for my boyfriend to see it. I was so upset that my painting didnt look good at all, but she gave me some paints in the correct colors that are PERFECT. Crisis avoided!Id you ever go to this store and need help with painting items, ask for Rachel. She is a proNow I am so much happier with my painting and Im so excited for him to see it.

Feels like the heyday of Michaels has passed in this store. It feels dirty, and supplies are pretty expensive for what they are. Id rather go to Jerrys or JoAnns for better quality, better staff, and more reasonable prices.

My wife went there to get a picture framed, think she said get it July 2nd.

A great place to get campuses and acrylic paints for affordable price

I love this place, went in at a busy time looking for yarn I had multiple people help me. Even one lady who was a current employee off the clock offered her services. Shoutout to the girl with short hair who crochets she literally helped me out soo much!

Staff were very nice.

The staff friendly. Cashier informed us of 20% off . And the rewards program which we was already a member, but what if we want .The store was a little crowded so I hope there a lot of good design coming out.

Unique break from the sparce selection of the big box stores. Pricey at times but you can find a bargain if youre patient. Arts and crafys, frames are expensive.

Very nice people.

Good sell on flowers

Love this store. Staff is always friendly and helpful.

Getting into sculpting! Found just about everything I needed!

I frequently visit this store and have always had great experiences with the friendly staff. A couple days ago I was shopping there with my 3 children when my 10 year old cut his finger. A gentleman named Brian was working in the bathroom area where this happened and asked if my son was ok. He was so wonderful, and went to the back to grab a bandaid and some ointment to patch my son up. The manager I spoke to and shared this with was very friendly, as well as the lady that helped us get checked out. I enjoy shopping at this store. Great work to you all!

They have lots of stuff. Not much cross stitch. My daughters love to go there

The store just has a little bit of everything.I ll have to go elsewhere to complete my projects.

This store is wonderful. Tammy back in the Framing Department helped me today and she was fantastic!! Thank you so much for all of your help, sweet attitude and going above and beyond to make sure my framed prints were perfect! You are personable, proficient, professional & phenomenal. Every store needs a Tammy just like her!!!

With a coupon this place is good. I seem to have a good variety of things. We were looking for a puzzle and they didnt have one like we wanted...but others we were traveling with found exactly what they wanted

Usually has some great sales going on. Got a 24x24 canvas for $10 the other day. Always has what I need, especially when it comes to ink pens

So may different craft ideas

I like their store but prices are so much the staff is friendly and nice

People wore masks and not crowded

Its ok, I dont visit there very much

I now know where to come to get more holiday decorations! They had Valentines and St. Patricks Day decorations. I love the Nutcracker men and they had a St. Patricks Nutcracker man! I was excited to buy it. I cant wait to come back and spend more time here!

I love shopping at Michaeld. The employees here were very friendly and helpful. Unfortunately, this store might be smaller than the ones I have previously visit before. I wasnt able to find much of the Christmas items that I was looking for in this store.

Very helpful staff, lots of variety!

They have very nice products but they were limited on what I was shopping for but the staff was very friendly

I had to make an exchange, no problems.

Liked the store, decent variety.

Not really a Craft store person so going in I was looking for one thing...a semi decorative storage box. They had 0 so I got a plastic one. They also put things in weird places. Like artificial succulent arrangements...they were on the way out. Had to exchange one for another.

Nice selection of diy crafts and home decor. Recommend signing up for rewards to receive 40% off coupons on sale and regular priced items.

They had just what I was looking for

I love this store. The store located in Wake Forset is a smaller store than the Raleigh store. However, I am usually able to find what I need at my local store. The staff are friendly and knowledgeable.

Helpful staff

Love this store and Im not even crafty!

The staff here is terrific. They are happy and helpful. I enjoy coming to this store, in particular, because of their staff and store cleanliness!

I purchased a Cricuit Explore Air-2 on April 21, 2020. It was the wrong color as ordered. It cuts terrible and you have to pay for every item of software you need such as $3.99 per font. On June 11th 2020 I called to see what return policy was and they said I had to call the manufacturer. I would think in less than 50 days the store would be willing to help but NOPE. No More michaels for me. I know why Amazon is so successful. Maybe michaels could learn from them.

Great sale and so much to choose from.

I love this place! Great service and fast service. Every dish I eat is great.

Love going here to buy materials for drawing, painting and to do little crafts. Its my little addiction I guess you can say. Michaels has so many things you can buy and one thing I absolutely love about this store is during halloween! I always walk out with something during that time!!

Found everything I was looking for.

I always love Michaels. Great selection, great employees and great prices. The store is always neatMake sure you sign up for emails so you can always catch a sale.

I love this Michaels always friendly and want to help.

Not enough staff. Only one register open. 6 people on line. In necessary wait

Always like this place for my drawing supplies mostly. I also get the 6 hour tea light candles.. there is always a store wide discount on at least one item if not the whole bill... You should always ask for the store discount because it saves a ton when you regularly but here.. some of the pencils and pens in a case cost $40 or more.. you can usually cut that in half... Cheers!

I never want to leave when I step inside Michaels. I love the selections and all the seasonal decor. I like that they use coupons and there is someone around to always offer assistance.

Lots of crafting supplies here. Id never visited one but had time to kill. I knew about the crafting items but was surprised to find a large selection of picture frames, picture framing services, hobby plastic car kits and parts, drawing supplies, and educational toys. You could buy Lego- like kits that lit up and build robots from the kits there. 4 stars because Im not a crafter and am not qualified to say just how well stocked with supplies the store actually is but they certainly have a lot of merchandise.

Lots of craft options. Love the place. Workers were helpful!!

I get lost in Michaels! I didnt realize how much I enjoyed crafts, jewelry making until I started going to Michaels and started looking around and seeing so much I was interested in! There is always a sale or a coupon available to make buying what I need more affordable. Thank you, Michaels!

Your typical Michaels store. Considering the holiday Rush was just past, store was in good shape.

Got what i needed. Great price

Great selections for any kind of craft need imaginable. Excellent and knowledgeable staff to assist you and give you suggestions. They also offer various classes.

This is a great little Micharls store. I want to deduct one star because it does not have the selection that is present in the Michaels super store. The discounts on products I needed however were amazing as was the assistance from the employees there. This is why I kept it at 5 stars.

The service was great! The checkout person was helpful and friendly. Everything was easy to find in the store.

Michaels has a great selection of craft items . I especially like their specials on art supplies and storage options for my art classes and setting up my new studio. Wake Forest location is only surpassed by Raleigh location whoch is Five Stars because it has a greater selection available.

Eaten here many times. Food is usually very good. Nice beer on tap. Many beers in bottles. Wine is okay too.

They already have out the Fall merchandise. It is only the beginning of July! It would be interesting to know how many customers are purchasing Fall decor this early.

I love that we have a craft store in town. It has all the stuff im looking for. Quick in and parking is easy to get in and out.

Pretty good first experience for me. Pretty much found everything I needed.

Craft station! Everything craft. Highly recommended.

Smaller store has about half of what a Normal sized Michaels has but staff is always helpful and friendly

Anything you are looking for craft wise is definitely here.

Quick checkout. They had what I needed and I found some things I wanted.

Mu wife loves it

Smaller than the Capital Blvd store in Raleigh, but they have a big selection. Call ahead to be sure if you are looking for something in particular. Newer store so some staff is well acquainted with inventory, others not so much but they will do their best. Not sure if this location hold events or classes. Glad they are here in wake forest.

My wife likes Michaels in general, and this one is a brand new location. The staff is always very friendly and it is very clean and well laid out. The biggest issue is that this is a bit smaller than most of their other locations. For example, we were framing an oil painting and just needed the outside frame piece (no glass and matting) but were told that store didnt have them and we would need to go to the one in Raleigh. Not a big deal, but can be annoying when they dont have everything you expect.

Lots of good quality craft, art, material, sewing, etc. and sales items every day.

Great selection. Priccey without using coupons.

One thing I love is that they always have sales and coupons which is the only time Ill shop here because the regular prices are pretty high. the staff is also super friendly here!

Was interesting, hadnt been there before.. Liked it.. Prices were reasonable..

Store is clean and easily navigable. Just not as many options as Raleigh store.

Good deals, nice staff!

This Michaels doesnt have a large selection like the others only because its smaller. However, the associates are kind and helpful. Tamara and the dark haired girl with the wrist tat.