It was ok. I had already checked online for the item I wanted so that was no issue..the only thing I would say though their were employees around it was like they werent around..it was like if they seen you trying to approach them they headed off in another direction and another customer an I were just saying its no one really around to help... However the guy with the long grey hair an beard was very very helpful an precise in the direction he had given me to find the item I was looking for. I would come back here because its close to where I live however I like the location by the Richland Mall better..their a bit more friendly AND definitely more helpful you can just look like your stump and boom there someone is to ask if you need anything.

Quick and easy! Had everything I needed and at good prices! Thanks for everything!

I went looking for a auto repair item, found it and am surely delighted

I was looking for an area rug and wanted to get a first hand look at what I would be buying. Not only did the Home Depot personnel help me in understanding my purchase, but gave me some recommendations on their own purchases that were very helpful such as using the Stay in Place pads to keep the rug from moving around.I do not shop at Home Depot a lot but I have always had good experiences. The fact that it was 6:00 am in the morning made this a pleasant experience. I saved money as the rug I wanted was on sale $179.00 off.I could not say enough good things about the Home Depot staff at the Bellmead, TX store during my visit.Bonus: I found a furniture dolly to move the heavier furniture around when I do not have help.

I just want to say that I lost my billfold in the parking lot and when I called the next day it had been turned in. Everything was there!!! It goes to show there are still honest people in this world. Thank you goes out to who ever turned in my billfold and for the Head cashier for holding it for me. Iam Very Grateful.

I am giving this store a 5 start rating after meeting the nicest young man named Logan, I was in the store making several large purchases, and this young man was top notch. I had asked multiple in the store for assistance, the worst being Rodger in appliances, who would not help me load or take 7 toilets, and 6 microwaves and a few other items to the front of the store because he had to man his post and would not request anyone to assist me. Logan saw me struggling, and helped me finish loading, and taking my purchases to the front of the store even helped me load them in my truck!!! This young man knows the meaning of costumer service. I continue to make purchases at this store now because of this young man. If not for him I would have been taking my business else where. I understand that my small purchase is nothing to a huge facility like HomeDepot, my point is this young man made the difference and Roger a seasoned individual was bothered by my presence and the fact that he may have to work. Huge Shout Out To Logan For Making A Difference!!

Daniel was a plus, took the time and listened to my gutters predicament!!!So it turns out there is more than one Daniel this Daniel was tall with a K in front of his name.Thanks Home Depot for making Daniel a great asset to your Dept.

If I could give this store zero stars I would. They have lost, damaged, and ordered the wrong window for our new home over a dozen times since February. At this point we are waiting on the window. They dont seem to want to make it right, and just make vague promises of a discount on a future order. On top of that, they refuse to take care of us before the window comes in, meaning the $5k of fixtures we need to order for our home that they are supposedly going to discount, will have to wait almost a whole month past when the house should have been completed to order. After the final purchase, I will not be buying anything from this location ever again.

Store is nice. More of a variety than most Homedepot. Friendly staff. However there restroom needs a refresher.. I have seen cleaner gas station bathroom than this Homedepot.

Our home away from home. Good staff good selection

We came in and wanted to but a LG kitchen appliance set refrigerator dishwasher stove and microwave. I even got the home depot credit card. Its was $2500 the check out price was 3600. This is not including tax. This is not including warranty we wanted. The said if you want to take the refrigerator today its not a package deal price. Yet none of the other appliances were in stock. This is called bait and switch. No were on the add did it say special order . They literally talked me out of a sale. What a scam.

Had made a several hundred dollar purchase and the cashier was having problems with the card scanner so she had to reset it. Finally made it through the transaction and was charged twice for several hundred dollars. Was told that the charges were pending and it would take care of itself. When both charges posted to my account the next day the manager told me there wasnt anything they could do because their system only showed one receipt. Even after I showed him my account info were I had been charged twice and the balance after each transaction. He basically told me there was nothing he could do.......it was my problem to figure out. Be mindful when they are trying to scan your card multiple times. This shouldnt be my headache to deal with. It was their mistake not mine.

I just love Home Depot everything is where it says it is and very easy to find.

Couldnt ask for better help and assistance with customer, that us awesome in my notes.

This store and their attitudes are not pleasant to work with. First time I’ve had something installed by them was a fail. I had to fight with them for a year and a half and had the corporate people of Home Depot come to my house personally because their contractors couldn’t fix the flooring they installed properly(they didn’t hold their side of replacing the floor). So I’ve decided to give them another shot and wanted them to install a sliding back door. When I was there buying the door the lady told me it would be installed today. Now they are saying the installer will contact me to schedule a date. No no no don’t switch it up. If that’s the way it’s supposed to be done than you should make sure the lady selling the door DOES NOT GIVE installation dates. Now I have someone taking vacation off work to be at the house for the installers and there’s no one coming today. Don’t get me wrong I shop at this store a lot because they have what I need. But dealing with the employees is difficult. Most of the time they have an attitude or don’t want to help you. All I’m saying if you’re looking to get installation done, either go to a different business or higher your own contractor. Because these people are not the ones you want to deal with.

Well stocked for a Home Depot, Lowes is my go to, they give Military discount

Increasingly over the years I have been in construction, I’ve seen Hone Depot’s customer relations deteriorate. Years ago, it was easy to find employees in stores who had careers in the building trades who could provide helpful advice or insights for people like me. But, now, all the employees seem to have limited knowledge of their products and no knowledge of construction.This store is no different than the others, largely, I suspect, because Home Depot isn’t interested in hiring people who know the trades because those people wouldn’t work for the sort of wages the company pays store employees.

I am a contractor and I always go to the produce in Waco at the Home Depot Chelsea Bonnie Jessica they are great people and very helpful

Paint. No one in the department, finally got someone and they didnt have the base for color in either gallon or qt. Ended up in walmart paint department. Tough to find help in this store.

Good selection of what I needed. Prices on lumber still astronomical.

Knowledgeable personnel. Broad assortment of inventory. Easily accessible location.

Do it your self great place for wood and house hold products.

Staff not to helpful. You need to know what you want.

Friendly people very helpful would recommend this place to anyone

Well stocked and well managed. The sales associates are knowledgeable, courteous and attentive so you are guided expeditiously to the item(s) you seek. The garden center is also well stocked. This is my next stop this week!

Find things yourself. Nobody shows you were things are.

Got sturdy shipping boxes. The staff were knowledgeable and helpful.

Good location. Newer employees may not be highly knowledgeable, but willing to learn. Ron, Josie, and Diesi at the pro desk will do everything possible to help. Laurie can do anything. Bethany is a whizz with orders, and overall too many great employees to name. In my experience,the managers on duty always solve legitimate issues that arise.

Good place to pick up a hose for the toilet

Always able to find what Im looking for no matter what I like the variety of

Apparently, when employees call in, the curbside service isnt running; however, the website doesnt reflect this when ordering. So, dont depend too heavily on curbside---CALL FIRST. Unfortunately, we waited 20 minutes outside and abt 10 inside for a few bags of soil. The employees were apologetic and pleasant. STILL, if I *wanted* to go in the store.....I would not have opted for the available curbside.

Helpful I wish I could remember the 4 guys name that help me.

Well they were out of everything we were trying to get the service was quick though

Typically have what Im there for.Finding it is sometimes a challenge.Can usually find an associate to help locate something for ya.Great place for DIYs.

It was pretty bad in there lot of people unhappy with customer service.. Long wait. Long wait. Should make it mandatory when it is busy like this at customer service. All check out stands stay open. Of they have to work thru there lunch break pay them. Overtime . It makes them happy and your customers happy. If you have a customer that has something that is going to take longer than usual move her are him to disgnated area where she can be helped without any interruption. And the regular customer service area. Makes sense to me

Great place to shop for home needs

Not sure how this Home Depot location averages 4.1 stars. I must have arrived on an off day for them. I ordered online for in store pickup. I’ve never been to this location before. The first problem was the cart guy blocking the entrance while he stared at some crackhead looking woman with her butt hanging out of her shorts. He was staring so hard he was clueless to the 6 customers trying to get into the store that he was blocking. I couldn’t get to the online order pickup area because it was blocked with pallets, carts and flatbeds of merchandise. I stood in line with many of people at the service desk. There were 5 employees behind the service desk counter. Only about three of them were actually working. Once the line at the service desk thinned down there only three employees left. Only one lady was helping the customer in front of me the other two were just standing around. I had to ask if one of them would actually help me instead of standing there. Very poor customer service. I will avoid this location in the future at all cost. Lesson learned.

This is where we get most of our supplies so its alright, but when we get a lot of wood, its difficult to get sometimes got to get out of the very back of the racks. And I wish they did 10% off like Lowes.

I love this store! I can go in here and look for hrs! So much I have ideas about Im just not that handy.

I love the garden center, they always tell you when they get their shipments of plants, and the plants are there.Buy all my vegatable plants there, healthy plants.

Ask for help know one came. Went to check out at the service desk and 6 people there and know one help me so I walked to the other in the check out

Its a good place there was a nice guy who told us where the 1 by 6 8 wood planks were and he was a huge help😁

Best overall selection, this store easily beats the other home depots.People are friendly and always try to help you with whatever it is you need. Im always looking for good deals and they always have them here. Thanks

Didnt have what I was looking for, but store was clean and organized

Both stores were very busy. Great customer service

Not the first time that I have slipped up and had to return something to THIS location that accidentally broke before I could get it installed. BIG kudos to Aaron at the customer service desk, who not only took back the product, but also corrected the price from $139 down to $107, which is how it was marked in the aisle. The sign, Customer SERVICE is accurate here at the Bellmead Home Depot; theyve taken care of me so many times!Thank you Sale Cashier AARON!!

Great place!!! Went in and immediately found what we were looking for, purchased it and scheduled a pick for it and when we went to pick it up someone was there to help us right away. Awesome customer service!!! Great job!!!

Always has what I need and especially enjoy my military service discount. Three new appliances for our new home 2 years ago with free delivery. Allowed my discount on my new Cub Cadet. I travel about 26 miles to the Corsicana store, well worth the time and the trip. My last home was a mile from the Richardson location.

I do visit this place a lot. Like it. 👍

We really enjoyed this visit. Got plenty of help we needed and our english bulldogs were greated with love and home baked treats!

Found what I was looking for. I helped a guy get some boards down. Then he helped me.

This is a grown-up toy store!

Ordered online and this was only location that had one for pickup in the area. I live in Temple. There was a short line but I was in and out in 10 minutes. That was customer service like I havent seen in a long time from the start online to pickup. Thanks Bellmead Home Depot!

If you know exactly what you want and can find it online then you are better off buying online if you go to the store you may find someone to help you but usually you have to find things for yourself

Yes. Very Nice & knowledgeable employee.

Shame on you Home Depot. Texas has a bad freezing temps and they blocked off the plumbing isle and limit the amount of people who can go find parts to fix their broken pipes. All in the name of COVID. Yet they have a massive line just waiting to go down the isle. All you did was make the crowding worse. Shame on you.

Always seems to have what we need with helpful staff!

Absolutely LOVE this store!!

Always a great place to go and get what you need

Five star bellmead home depot has it all

Good selection. Harder and harder though to find employees in the store.

Store is not clean, restrooms dirty, difficult to find anyone to assist in loading

Purchased two Husky products with lifetime warranty through Home Depot. The wooden handles split on each within the first year and when I took them in to the store for warranty, they had none like them in stock. The associate helping me said they couldn’t order replacements for me and had no idea if/when they would restock the items I purchased. She recommended that I either check back repeatedly on different days or drive to other towns and other stores in hopes of finding a store that may have the tools in stock. When I questioned further, I was told there is no real recourse and I should just keep looking. This seems pretty ridiculous to me. How can a product not be able to at least be ordered from a store in order to apply warranty replacement? What if the next store were 2 hours away? The products here are great, the service...terribly lacking.

Needed one sheet of plywood cut but a store associate for that department couldnt be found. The associate that did attempt to assist me was clearly not trained how to use the saw. The entire process took much longer than it should have.

Got what I needed in a jiffy!

Good. Place for all your home improvement

Shaaz is an excellent employee. I came to Home Depot needing supplies for a project. He went above and beyond what I ever wouldve imagined. He was sooo helpful, kind and thoughtful. Hes definitely an asset to Home Depot!!!

They sre almost like Lowe.Their best feature is they are dog friendly. Bring your best friend to help you shop.

Got what I needed its all good

Love me some home depot.

Thankyou for keeping my husband busy on his days off...i might get through this year after all...lol..have great and safe holidays..and a very Merry Christmas.

Not bad had everything I needed and no problems

Always love getting what I need in one stop for all my projects

Friendly service

Great customer service

With the help of the web site you can find what you need.

Just another home Depot

Love my new deep freezer

Clean, easy to find what you need and get out.

Great everything you could need

Always and I mean Always had a good experience here. Very knowledgeable people, they know where everything is, how it works, and if they dont they research it for you, but you will not leave without an answer. I like that! Thank you for a great experience!

I could spend all day in there. Love this store

Its home depot what else can you say

Awesome easy entrance easy exit. Lots of options. Sometimes under staff is the only issue.

I love the flowers💛

Horrible experience with the paint department. There is no such thing as customer service! Yes, I can let it go and go elsewhere. It is just disappointing and frustrating that people act this way. The manager if she was the manager was probably the paint ladies mother as she didnt care.

Dont waist your time setting up an appointment for kitchen remodeling they continued helping other customers after telling me I would be next, waited over 45 minutes finally gave up I will take my business elsewhere and will tell people how horrible Home Depots customer service is!!!

Clean store with helpful staff.

Better than the home depot in waco. Better customer service and they are always stocked

They were so helpful.

I am redoing a bathroom and I have had to go to Home Depot a zillion times for parts. The contractor sent me with list and I personally could never find one person to claim what department they were working in but not the one I needed help in.Today, I felt like my chain was being yanked because I needed help and one said go to back wall, not, then the other one said I’ll call someone, that never came. I broke down just crying with frustration when a young man helped me. After 30 minutes of bring running around I finally received help after my breakdown. Please please educate employees and get experience in that store.Very frustrating experience to spend this amount of $3,000 dollars and paid to you!Thank you!

Got everything I needed for my bathroom remodel along with expert advice from a really fantastic guy in the paint department!

Always good prices and veterans discount is greatly appreciated

Joe was very helpful with information on 10 gauge cord for my generatorThank you Joe 😊

I needed to cap off a water line and as usually they had everything I needed.

Whomp whomp. Disappointing. False advertisement

Just great!

In and out pretty quick and helpful associates..

The low stars are they are struggling to implement covid safeguards. While I was the three employees had the mask on improperly, and one customer did not have a mask. I talked to the manager and he promised to reinforce the process, but the does not seem to be any teath in the policies. If we can do no shoes no shirt no service for the last 60 plus years, we should be able to enforce no shirt, no shoes no mask no service.Come on corporate, support your managers, killing your customers is just bad business!!!

Yet another satisfying trip to Home Depot. 6 people in line one register open. Can’t self check out lumber people.