Fast, friendly service. I have 2 vehicles and this is the only place I purchase tires. Great prices, always have the tires I want.
Trevor (I think?!) was fantastic today when he discovered that my dually tires weren’t the proper fit when I came in for a tire rotation. Fantastic solution to the problem. Quick and friendly service.
I bought 4 new tires at the Waco Discount Tire store on 10/7/21. After I left I had a slight problem with the way a valve stem was installed. I called the store from my stopped location and they immediately sent out a man named Kyle to assist me. He was extremely professional and got me back on the road and back to the store where he himself fixed the problem. The store manager also came and apologized for my inconvenience. The bottom line is that any store (or employee) can make a mistake. What matters is what happens after the mistake. Kyle did a fantastic job and the store manager was very apologetic and assured me that would never happen again. So even though I had an issue, I want you to know this store is very serious about putting out good work and they will do what it takes to fix any problem. Thats what I want in a tire store. Thank you again Kyle & Allen.
The free air check for your tires is awesome! Very quick in & out when we went through. We buy all our tires here!
Always get great service. My advice....make an appointment!
I have been going to this store for over four years, and the staff are always professional, helpful and do their best to avoid wait times. No complaints here.
Kind. All of my concerns are heard and processed. Prices are reasonable and customer service is always great. I love the free tire air service.
I had an appointment and they got to me quickly. Unfortunately one one my new tires went flat within a block. I went back and they hadnt tightened the valve stem completely. Everything is good now. Very courteous service.
Called, got in the system for service.... Came to the shop, made selections, paid and it was done! Great crew!!!
Love the free tire pressure testing
In hour 7 of a 9 hour drive, my tire pressure alert went off and I made my way to Discount Tire. I have done business with Discount Tire for the past 15 years or so, primarily in the Austin area. Im thankful that their great service does not vary by location.I brought my two very excited dogs into the store with me after we limped in on our flat tire. Marcus was kind and courteous, even though he was absolutely slammed (the store looked as though someone kicked an ant hill!). It was a long afternoon waiting, but Marcus went above and beyond taking care of me, ensuring that my tires were replaced, that I got some mileage credit back and that I was headed back home as soon as possible.Thanks Marcus for your above and beyond customer service. Thanks, Discount Tire, for empowering your employees to take care of their customers so well.
Had to get a nail pulled out of my tire, and some other tire repair. Didnt cost me a thing. Great service. Highly recommend.
There really isnt any place like Discount Tire. If youve been places where you were short shifted, treated badly, or had young men disrespect you, the opposite is true at Discount Tire. Their products are good, their deals are good, and the young men are always, always the most polite as they can possibly be. I gave them five stars but if there were more, I would give them more. I was in there this morning, and I am writing this on todays service as well as several years of frequenting their business.
This store replaced my fiancé’s tires within the last six months. Today, we were on I-35 N headed from Waco to Oklahoma, and his car began to shudder. We pulled off to the nearest auto shop and they confirmed a technician at our last tire change (Discount) had either tightened his lug nuts too much or had finished the job with them too loose.We had a couple more miles before our wheel would have come off completely, leaving us stranded and possibly injured or dead, going 75mph on the highway.We have been Discount Tire customers for years but we will never enter another Discount Tire, and I will be having my car re-serviced with Firestone as a precautionary step.I have attached photos of two of the lug nuts, where you can see significant damage and stripping/shearing.
Very helpful. Need a jump on my car. They came next door and helped. Thank you.
Was able to drive in, have tires balanced & rotated in less than 30 minutes!
Experienced a flat tire 12 hour drive from my home. Did not want to have it repaired with such a long drive ahead of me so bought 4 new tires. Bought them online the night before, picked ones that were in stock, scheduled an appointment the next day on line and paid on line. Arrived at store 10 minutes prior to appointment as requested. No paperwork as it was all done on line. Took my Enclave in at 4:50 pm . Expected to wait at least an hour with my 18 month old granddaughter. Called my name in less than 20 minutes. All done!!! Good prices, GREAT SERVICE. And since there is a store close to me in Illinois, the maintenance and perks will be handled locally.
3 hour wait are way too long for me. But once we were waiting on, it was good service.
The wait was long but as usual, the service was well worth the time. The highly acclaimed staff always surpass my expectations. Good quality and great job! Thanks for aways keeping me rolling!
Long waiting time to fix tire was 3 hour wait made an appointment to fix tire tire was good had nail in .it they orginally said but repaired old patch not theirs and wanted to sell me new tire they did patch tire still good but too busy and they are in business to sell tires
Son, grandchildren and myself always buy our tires. Polite and helpful
Best place in town. Great service. Excellent communication. Thank you
Felis always gets us right! It was because of him that I even considered buying tires from Discount Tire. Our friend had a great experience with his service. Unfortunately, my tires are magnets for nails or someone is out just throwing them around town. I’ve brought my car in twice because of nails. But I know I can bring it to Felis and the boys will get our family car taken care of. I appreciate all that y’all do.Edited to add:Super quick. Super reliable. Friendly service. Trustworthy. Accurate time estimation. Affordable.
Went looking for complete set of Michelin tires for 2012 Mazda. Problem: they no longer make that size. Now l have to research which brand to get; l have always gotten Michelin tires for vehicles l have owned from Dodge Caravan, to Volvo to Granddaughters Fiat to Ford 150 to current Mazda. Bummer.BUT, despite disappointment l plan on returning bc they have good products and personnel. Dale Flake, Asst Mgr. took his time with me, did not lie or exaggerate and despite NOT making a sale then, did not show an attitude. Refreshing!
THE STORE BELMEAD WAYCO IS THE PLACE TO GO .THE MANAGER EVEN HELPED ME SYNK MY CELL TO WORK ON MY CAR .I AM SENIOR SENIOR.NEED HELP.THANKS .CARL WHITWORTH SR KOSSE TEXAS.
Discount tire makes having tire issues manageable.
Just sat here waiting for 1.5 hours after making an appointment. Then they tell me two of the tires I ordered arent there yet. Ordered a week ago. Shouldnt they have told me when I checked in? He said he missed it in the system. Avoid this location. Go to Bellmead.
Great service, prices and theyre quick what more can you ask for. Oh and they honor their warranties.
Weve been using this place for years and theyve always done a great job.
Ill never get tires from another business.Fast friendly service every time.No hassle service.
Busy but took great care of me. As always.
Really went out of their way to help me out and gave me a great deal.
Very honest hard working people! Dont trust any other tire shops.
Ive been going to this specific location for years. The people here are always nice and honest - they wont oversell you on anything, and theyll do their best to get you what you need done. They always overestimate their wait times, too - if they say itll be an hour, it will be more like 30 minutes. Quick but quality work and a great staff.
Even though it took an hour and a half to get to us fter we visually saw six people drive in and leave with products I was genuinely happy with the tires I received. I couldnt have done better for the price. The attendants that installed our tires were genuinely nice to us too.
Not happy... Stopped in Waco on the way home from a family vacation when I woke up to a completely flat tire. I took it to the nearest dealership who told me it had to be replaced. Called Discount Tire and was told they had four different options in stock in the size I needed. Whenever I got there however, I was told there were none in stock and had to purchase one a different size than the others. No explanation as to why I was told one thing over the phone (including given specific brands and prices) and another one I got there. I was also told that this would have no effect on driving or the car itself (not true). They also went on and on about their unbeatable prices and warranty even though I explained that I lived 6 hours away and not near another Discount Tire. After getting back home, we decided to get quotes on the remaining three tires which we were able to purchase for much cheaper (about $70 each). Overall not a great experience.
I was helping a friend with truck he was in the hospital.
Absolutely thankful and appreciative for the entire discount staff. I’ve been dealing with Donnie, Kyle, and the manager Allen. I’d been having problems with a previous tire shop and they went above and beyond to make sure that I was taken care of. I may not have been the easiest customer to deal with through all the frustrations, but it was all resolved and they were so nice. Greatly appreciative. 5 stars.
They tried really hard to upset me. They dont know or assume ld that I dont know basic math when failing to accurately compare the price of each tire compared to the milage it is rated for. Even tried to sell me tires which were apparently bathed on sunset oil trying to convince me that it somehow gave you a smoother ride. I almost cant imagine anything more gimmicky. Then tried to pressure me to replace my spare without being able to tell me that there was anything wrong with it just saying that its old and should probably be replaced. They even suggested that it could blow out on me if I ever tried to use it. Which I suppose could happen even with a new tire. But a spare that has never been used. Still has all its tread and holds air is in no significant risk of exploding as they well know. In the end the price they quoted me was the highest I have found anywhere in town.
Not that help full...did very little to help..they miss a sale..because of he provide very little in for..was willing to do a good job
They are FANTASTIC, the staff goes above and beyond. Shout out to the Asst. Manager Michael! Will definitely be back.
Best place to get tires, have work done, air up tires, etc.
Discount tires was great ! Considering I needed a new tire because I ran over something on Highway 6 yesterday evening .. everyone was extra nice and friendly .. and they are swiftly moving young people I wasnt there for a long time ... Thank you discount tires for good experience 😊.
Good customer service and got my car taken care of quickly
First rate customer service
Dropped off car for a tire leak repair. I had an appointment, arrived early, but waited in line for 10 minutes before getting helped. They completed the repair in 30 minutes, or less, very quick indeed. Everyone is always friendly there, and they have gone out of their way for me on several occasions for repairs, new tires, and diagnostics.
Their free air check service is great if you dont mind the wait.
Gentleman checking air pressure also checked my tread when I asked and was extremely helpful and courteous!
These guys are so awesome! I had an older truck that I didnt drive much and needed all five tires (no spare). I drove off with less than 500.00 spent and that included the lifetime roadside hazard. My go to tire company...and has been for years.
Had an appointment. Easy Breezy 😁
Went in to take care of a nail in my tire. Dale was very friendly and informative. Spoke to me in terms of someone who knew nothing about tires but needed to be educated. I left there with a lot of great tips and knowledge. He even went above and beyond to help me locate a good mechanic in town that was trained with the type of car I have.Will highly recommend! I’m a people watcher and notice that all the staff was very professional and courteous!Thanks again Dale for your help.
Kinda busy worth the wait. Getting nice new Rims for my car
Helpful & friendly staff 👍🏽
Took care of my flat with no problems
Bought a tire, great prices, great service!
Great place to shop for tires oh, the people are knowledgeable and very helpful.
Great....Service!! Will use them from now on all my vehicles!
The best place to get tires both new and old ones
I was pleased. As soon as I arrived, an employee walked with me to my car and we discussed what I wanted. He told me what to expect, including the wait time. They had me pull it in and out of the bay, which I liked. Mechanics were clean and careful not to soil the interior. 👍
I made an appointment before my tires were mounted. Great place to shop.
First time to change my tires and I had such a great guy help me!! He explained a lot to me and they help you out any way you can! Super friendly people here! If you want to be taken care of please come here. Highly Reccomended.
Always a pleasant experience at Discount Tire. Very knowledgeable and pleasant folks work there.
Very nice tire buying experience
Dale is awesome! Hes very knowledgeable and kind. He asks questions and gives you options for what is best for you. He doesnt just try to sell you the most expensive. Love, love, love Discount Tire!
Great service. fast and friendly.
Cheep but reliable place to get tires
We were traveling and something got in my tire and then came out. We showed up after 5:30 and they close at 6 and they fixed my tire and put it back on for me at no charge! I was relieved bc we still had over an hour drive to get home.. they were all very courteous and helpful.
This is the second time Ive bought tires from discount tire. Sometimes the wait is a little long but other than that I felt treated fair and they were finished on time.
Great service it pays to make an appointmentFriendly and professional
Discount Tire is a fantastic company founded with the intention to serve and not be served. Though they are profitable, the workers at this store embody the companys greater mission to be a beacon in society.
Very fast. Got there at open.
Pretty long wait, but friendly efficient service
Love discount tire, had appointment, in and out.
They were alright, very professional.
This location is always great. The staff is friendly and helpful amd they perform quickly amd accurately. I h as be had several tires replaced here amd never have any issues. They also have a large selection of tires so it is easy to find what you need.
Kyle was excellent
Friendly service & best prices around. Like the fact that no matter where you travel in or out of state if you have a tire issue they will have your info in their computer and be able to help you.
I am from out of town and was heading back to Dallas when my tire sensor went off. Since I use my local Discount Tire, I stopped by this location to get the free tire check and I had a screw in it. They just closed but were kind and courteous and helped me with my tire issue. Thank you Discount Tire for always hiring amazing team members!
Awesome people. Great service.
Arrived around 530pm (close at 6) with a nail in tire and they were able to get me taken care. I greatly appreciate that Jacob took care of me.
Great customer service.
Prices to high went somewhere else and saved four hundred dollars
Clean and organized; the people here do care for their customer and always provide sound advice. Great prices as well!!! Always look for discounts!
Great service got the job done just as we finished lunch
Always go out of their way to great customer service and good value!
Dale and Alan are amazing! Will forever be a customer to Discount Tire because of those two men. They deserve a raise!
They repaired my flat free! Really helpful and nice. I will use them when I need new tires!
You get what you paid for the price was decent for the size tires we needed so no complaint.
Great place, they were busy today but they were great as always.
Always great service, always careful with the various custom wheels I bring in. Very careful with the white wall tires I brought them, and knowledgeable about how to care for and handle them. I have used the Waco location a dozen times through all my project cars and have always been satisfied.
They are wonderful ❤
Ran over a bolt on the right rear tire and I bought my warranty in 2015, and the tire was not repairable so they replaced it with a new tire. Paid $14.95 to cover the warranty on a new tire. Now thats a deal ! Love Discount Tires they are number 1 in my book.
I was there at this location due to a damaged tire from another Discount down the road. They provided a temporary used tire until the new one arrived. Donnie the assistant manager got me in and out as the vehicle was being used as a courtesy vehicle for a client. Thanks Discount Tire!! 5 star service!!
We stopped by Discount Tire to take advantage of their free tire rotation and balance check. We had made a appointment in advance so the overall process was quick and accurate. Our appointment was at 10:30 AM and technician started a couple of minutes early. The overall process took about 20-25 minutes. The service was quick, the staff was very polite, and helpful.
Excellent as always!!
They were very nice and helpful