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CROW & ROBERTS BODY SHOP
500 Towne Oaks Dr, Waco, TX 76710, United States
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CROW & ROBERTS BODY SHOP
Comments
Me
Review №1

They fixed my car up so well youd never know it was damaged. A dear took out the majority of the drivers side of my car (entire mirror, front and passenger doors dented to hell, back panel by the gas tank dented and to top it all off busted the tail light) and I was devastated as I had literally just paid it off and had never even scratched it before, not to mention Christmas was like a week away when it happened. When they gave it back to me I cried because it went from perfect to trashed back to perfect and I owe it all to them. Body work/paint takes time and with the holidays coming I can understand why it took 2 and a half weeks (about 14 business days from when I brought it in) to get it back but it was well worth the wait

Lo
Review №2

This company was not friendly. They damaged my vehicle and tried to deny that they didnt cause the damages. My husband and I literally argued with them about the damages. It wasnt until my insurance adjuster and I provided proof that my car wasnt brought in with the damages is when they finally agreed to repair my car.I was so thankful to God that I overlooked my car before driving it off of their premises, because it definitely would have been my word against theirs.

D
Review №3

Been around for a long time for a reason. Excellent service and unnoticeable paint and body repairs. Highly recommend checking this place out for your collision repair needs.

Do
Review №4

Very good experience so far. Very courteous and helpful.

Ph
Review №5

Fast, efficient service with no issues.

Ll
Review №6

Owner said he thinks his guys can make a black car look good. If a body shop cant make a black car look perfect, they are simply hiding flawed body repair through color. Black shows every flaw...Stay way

Co
Review №7

Straight highway robbers...took my car to them and they on pupose put a metal piece inside car part to make it non-working and then charged $400 for that new car part that was available online for $30.Everyone please Stayyyy awayyy from them and save your money...take your car to somone else but not to them you will regret.

Cy
Review №8

Very professional and customer friendly repair shop. They do exceptional repair work, would recommend them to anyone in the area needing collision repair or just restoration work.

La
Review №9

Having my car repairs done at Crow and Roberts was a great, stress-free experience for me. Bill Sparks was the person I dealt with the whole time and he was very professional and so helpful. I never once had to deal with the insurance company or have to make sure things were getting done. He took care of everything. My car looked amazing after the repairs were done! I would certainly recommend them and will never use anyone else, although I hope I never need this again!!

Re
Review №10

👍 I AM GIVING CROW & ROBERTS A NEW 5 STAR REVIEW. I CONTACTED BILL SPARKS & HE IS A VERY POLITE & HONEST PERSON. ALL MY CONCERNS WERE ADDRESSED & REMEDIED WITH A HANDSHAKE & A SMILE. THANK YOU BILL.👍

ma
Review №11

I was very pleased with the service that was performed on my vehicle. I have known and been associated with your company for many years and when I need body work, I dont consider any one but you guys. The quality of work and the personnel makes me a lifetime customer. Thank you and keep up the good work.

Ro
Review №12

The work is amazing. Cant tell there was ever any damage. They left my car clean inside and out. The people who work here are exceptionally helpful and caring. I highly recommend Crow and Roberts.

Lo
Review №13

Absolutely THRILLED! Took a very dear friends OLD car to them and they did a fabulous job. Her car was backed into and the passenger side door wouldnt open. It was a mess... Crow and Roberts had her car fixed in a short amount of time and it looks like new! Thank you for such an awesome job!

Da
Review №14

I really enjoyed working with Bill Sparks on getting my truck back in top condition. Thanks for all the help and work yall did. I recommend Crow and Roberts Paint and Body highly

Pa
Review №15

Crow and Roberts is the best for your auto body repair needs. We have been using them to repair our business fleet for over 10 years. We always get great customer service and quality work on our vehicles. We highly recommend Crow and Roberts Paint Body & Mechanical.

Ma
Review №16

Brought my car in for repairs after being rear ended. Great service and fast turn around. Car looks great!

Be
Review №17

Crow & Roberts did a fantastic job getting my car repaired after an accident. Total professionals who got me quickly back in my car and back to my routine. Thanks!

Da
Review №18

Awesome Work! I will be using them again if I need body work! Fast and Detail Oriented

Jo
Review №19

This shop is wonderful! I recommend it highly!

Ch
Review №20

I only had to wait a week and it was well worth it my car looked great!!

Ve
Review №21

Great people, great work...always helpful!! Best in central Texas by far!

Bo
Review №22

My brand new F-150 Lariot was in a collision on I-35. I took it to Crow and Roberts on a Tuesday and picked it up today (4 days later). I could not be more pleased! There is no sign of any damage, it looks just like it did when I drove it off of the show room floor. I had worries, I had concerns about my truck. It had less than 5000 miles on it, but these guys treated it like their own, and I know they gave it the same kind of care that they wouldve given their own vehicle. I hope I never have to use their service again, but if I get into another wreck, this is where I will go. I will be a very vocal advocate of theirs from this point on. Thank you Crow and Roberts!

pe
Review №23

Service was good.

Ca
Review №24

I will never take my vehicles anywhere else!! Jimmy is awesome, this place does great work, honest and friendly! Im a customer for life!!

Ja
Review №25

They were super professional and gave a fair estimate for my bumper

am
Review №26

They did an amazing job on our car

St
Review №27

About as food an experience as you can have getting a vehicle repaired. Insurance company was a little light on their estimate and Jimmy handled with them and took care of everything. I re omens them!

Ti
Review №28

Took my car in for an estimate for some hail damage because this is apparently the only place State Farm allows for estimates in Waco. The guy was rude and refused to write an estimate for all of the damage caused. Took it to State Farm for evaluation and they totaled and said they had no idea what Crow and Roberts was talking about in the evaluation.

St
Review №29

Family owned and operated.

Br
Review №30

Body repairs as promised and on time.

An
Review №31

Good work.and helpful.staff

Gl
Review №32

Satisfied

Information
4 Photos
32 Comments
4.9 Rating
  • Address:500 Towne Oaks Dr, Waco, TX 76710, United States
  • Site:http://autobodyrepairwaco.com/
  • Phone:+1 254-776-1430
Categories
  • Auto body shop
Working hours
  • Monday:7:30AM–3PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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