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Quality Auto Service
822 N Ben Maddox Way, Visalia, CA 93292, United States
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Quality Auto Service
Comments
c6
Review №1

Found my go to shop. Wifes Yukon Denali and my Escalade both got treated right. Highly recommend them. Thanks again!

Ma
Review №2

I have been going to Quality for years and the name says it all. Luis is always straight up with you about your vehicle and what needs to be done. I would recommend him to anyone. Great service and quality work and is always fair with his prices.

Jo
Review №3

This shop worked on my car for a non check engine light issue... after picking up the vehicle the check engine light turned on later in the day and began having issues it never had before. I took it back to them the next day and they simply could not fix it. I really wanted to like this place because everyone else does. Luis relied heavily on his diagnostic machine...when the machine could not tell him what was wrong he blamed the car being a Honda and suggested to take to a Honda dealer. Theres so many other issues and Luis knows what he did. I would not bring my vehicle to this shop again sorry.

Da
Review №4

Luis has been my Mechanic for years. Very knowledgeable staff and very dependable. Does excellent work.

Mi
Review №5

EXCELLENCE, QUALITY, PROFESSIONAL. This was the BEST car repair experience I have EVER had . I could go on and on about how satisfied I am with this business but I will sum it up like this I WOULD SEND ALL 6 OF MY ADULT CHILDREN, MY SIBLINGS, MY VERY OWN DAD & MOM and ANYONE else to this repair shop and feel good doing so . Luis communicates, stays in contact with you, is honest, professional, a seriously AMAZING business owner . So rare to find these days. Thank you SO MUCH for this wonderful service you gave to me in fixing my vehicle. I will DEFINITELY be referring everyone I know . 👍👍👍👍👍👍👍👍.

mi
Review №6

Amazing Service. Luis is an amazing mechanic. My entire family has been going to him for years. His son is a great guy, very knowledgeable and polite. They are honest, hardworking, and have always taken the best of care of our vehicles. I wouldnt take my cars anywhere else. Definitely recommend!!!!!!

Er
Review №7

The best local mechanic shop in Visalia very honest an friendly always go above and beyond to make sure the job gets done right I will always keep bringing my 2 cars here

Em
Review №8

Great service! We have been going here regularly for a couple of years now and we are always well taken care of.

Ge
Review №9

I trust Luis with my vehicles. Always quick service & fair prices. Its not easy finding an honest & knowledgeable mechanic. Ive been to several locations and I know I can rely on Luis!

Se
Review №10

Fixes the exact problem you have, and does so efficiently and at a fair price. Will be using them for all repairs going forward.

Ge
Review №11

We were on our on way back from a trip to Sequoia National Park. We heard a noise from the engine bay so we stopped the car, checked under the hood and noticed there was no serpentine belt. Called Alan at Quality Auto Service and said they could take us for the most reasonable price Id ever heard. They also mentioned there were cars ahead of us so wed have to wait. We were ok with that. We towed our vehicle over and were told they would get to it asap. Alan also gave us updates on what was going on while we waited. After they were done they charged us the more than fair price and we were on our way.If I lived nearby, I would only ever take my card there. 10/10 best auto repair experience ever!

Ni
Review №12

Luis and his son Allen were professional and super polite. More importantly they were honest and do great work as well as affordable pricing. Like many others they have earned my business from here on out.

Be
Review №13

Alan did such a great job. He worked quickly and was honest about the problems. He kept us in the loop with what was going on and was super professional. The pricing was great as well as the service. They definitely gained another customer.

Na
Review №14

Good service very polite xlnt mechanics

Li
Review №15

6.27.19Went into Quality Automotive last week for the first time, to get a quote on minor auto maintenance, received Great Customer Service from the owner and his family team. Quote was very reasonable. Appointment was made for following week based on my schedule. Went in for work; it was done as quoted and again, Great Customer Service. Work was done timely manner for which I was extremely Grateful. I definitely recommend Quality Automotive. Thank you Andrew. Monique.

Ed
Review №16

Came here when I had some concerns over a previous repair at another shop. Luis and his staff were very friendly and empathetic. Luis was also very professional regarding the anyone else whod previously worked on the car. These are qualities hard to come by at a mechanic shop.They took in my 2010 Corolla and inspected it at no cost. It was made very clear that they would not do any work, unless approved. Will definitely be returning. Thank you guys!

Lu
Review №17

Thank you Luis and Al for your help

JR
Review №18

Very nice professional people all certified mechanics good work

Le
Review №19

Luis was incredibly helpful- we stopped in today with some damage to our vehicle from marmots in Sequoia National Park. He took a look right away and gave us a prompt estimate and advice. We are from Sacramento and he let us know we could make it home safely before getting it fixed which was really generous and honest. Would highly recommend

An
Review №20

Very good work. Good prices and tells you whats is going on with your car with out trying to cheet you.

Lo
Review №21

Isaiah went out of the way to assure my mom car was fixed right even when issues came up. Yes you can find it cheaper but if u want it done right Isaiah is the man. He could easily cheated me since I live out of the country and my mom took the car. Great work guys. Mom called me all happy that car was perfect and even cleaned the engine for her. WOW!!!! Give then a try and u wont regret.

Mi
Review №22

2 words. Excellent Service. Period.But you all know I am that guy to keep it 100 with you. And for those who aren’t aware of what that means.Saying keeping it 100 is equivalent to being 100% honest.So my lovely car decided to over heat and the gentleman as busy as he was took the time out to come outside and look things over.When I tell you I was terrified - b/c my car was leaking and going nuts! This never happened before. And I knew if I were to take my car to NISSAN they would charge me an arm and a leg. Soooo I followed the Yelp reviews and my gut instinct and the gentleman that chose to assist me was AY- MAY- ZING.Let’s talk about when I called the first time and no one answered. Then as I am taking a leap of faith and driving out to this location I get a call back.I am so upset My mind didn’t grab his name! Let me call them right quick... hold on .. ok so I’m back. His name is Louis.Just awesome from the beginning.Check them out if you need anything and when I tell you they will keep it 100% honest..He kept it 100 with me and checked everything that could have been wrong and the best part - He did not price gouge me. Love it ! I will be back for every service I need from now on. Period!Check him out. And check me out - I post many reviews and I will only tell you guys the honest truth.

pa
Review №23

My Granddaughter needed a water pump replaced. She called and quoted a price, we got there at 1:00p.m. and were driving home by 3:30 p.m.This auto shop is Quick, and more important, Fair prices. The shop mechanic, Luis, is a honest man . A clean shop with a waiting area. The name fits this auto repair shop, Quality automotive.

Ta
Review №24

I highly recommend! The service was great. As a woman I felt comfortable with the overall service and the owner is very helpful.

Ca
Review №25

Great work, attention to detail, and reasonable priced when working on my Stinger.

An
Review №26

Went and got a tune-up but parts were loose and bolts were missing. Also paid full price for a tune-up and didn’t include everything that comes with a tune-up. When you look up what comes with a tune up I only got about half of what I asked for.

Sa
Review №27

Always a pleasure to see the quality auto service family very helpful with my car and are always there when I need help with it fast service great customer service. I only recommend Quality to anyone that asks for a mechanic.

Da
Review №28

Very professional.. Went there my first time he found the problem charged me less than any other dealer. He didn’t try to cheat me and he was done working on my car sooner than expected.

Ma
Review №29

Luis is always so kind and fairly priced! I wont take my business anywhere else. Great atmosphere, excellent customer service!

Ke
Review №30

Recently got my car back from being worked on at the dealership, and had what I thought was just an oil leak. Took it in to Quality Automotive, and quickly found out that I have 5 leaks in my car! 2 oil leaks, a coolant leak, power steering fluid leak, and a leak in my AC. He didnt charge me for anything, and I promptly returned to the dealership to have them fix what they caused.Luis is honest and helpful. Looking forward to returning when I need work done on my car.

Ar
Review №31

Excellent

mi
Review №32

Luis and Isaiah are the best. Both of the these gentlemen have worked on my cars and my families cars as well. They are honest and fix cars right the first time. Highly recommend!!!

Ma
Review №33

Went to get service for AC, Luis gave me quality service this AM. Very clean bathroom, great service also lovely plants make the waiting area look like home.

Do
Review №34

Excellent excellent customer service on all ends! I had my car towed to his shop not expecting it to be repaired as quickly as it was. This was my first time getting anything done by Quality Auto and Im glad that i did. Thanks again to Luiz & his family

Ja
Review №35

Awesome place. Very reliable and efficient service. I not only take my old car to Luis for fixing, I also took my newer there before I purchased it.

Je
Review №36

The owner, Luis, is very nice. Honest and upfront. Highly recommended.

mo
Review №37

Went to fix my car amd get it ready for the dmv for I can get it on the road and they said it was fixed charged me 1300 and it didn’t pass at the dmv when I went back they didn’t wanna fix it and stole my money.Go somewhere else these people will just waist your time and money and steal parts from your cars that don’t need to be replaced.

No
Review №38

Good people! Know what they doing?,also speak Spanish one more thing to be better.

FI
Review №39

People are nice and friendly and dont feel like your getting ripped off always makes you feel comfortable getting your car fixed there

Da
Review №40

Luis is Honest and a great communicator. Having a mechanic you trust is the best!

Te
Review №41

Trustworthy,Honest,Fair Pricing$$

je
Review №42

The most honest, best place you can go to, I wouldnt take my vehicles any other place,

Mo
Review №43

The best automotive repair shop around, if your looking for a genuine and honest mechanic this is the place, also Luis is very attentive and very experience. He also quickly discovers the source of the problem, and is efficient in repairing.

MI
Review №44

Luis is a trustworthy mechanic that will treat you like family

Da
Review №45

I will go no other place. The best.

Ki
Review №46

Great staff, great work.

Ho
Review №47

Good service and very responsible people

El
Review №48

Most honest place to take your car! Dont get robbed any where else straight honest people that do their job and wont take ur car unless they can do it and does a perfect job!!

Ho
Review №49

Above and beyond customer service, thanks Luis!

Je
Review №50

Friendly

Fe
Review №51

Perfect. Excellent customer service and many professionals all !!! Great service !!

Information
2 Photos
51 Comments
4.7 Rating
  • Address:822 N Ben Maddox Way, Visalia, CA 93292, United States
  • Site:http://qualityautoservicevisalia.com/
  • Phone:+1 559-734-3891
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Car service
  • Oil change service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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