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James Mobile Auto Repair LLC
1140 N Ben Maddox Way, Visalia, CA 93292, United States
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James Mobile Auto Repair LLC
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Ti
Review №1

Mechanics get a bad wrap. We all have a mindset that mechanics try yo just rip you off and take your money. I started with this mechanic when he was only doing mobile repairs. He is a genuinely good honest guy who not only is your mechanic but will become your friend. He will bend over backwards to give you the best possible options for your budget. If you need him you can call him and he will be there. He has grown his business from only mobile repairs to a huge shop that can fit many cars, he can provide towing, and he can provide storage of your vehicle in his gated yard and he has decent prices. He knows cars and he can tell you what the problem usually is just with a description, over the phone. I don’t take my cars to anyone else. He works on all of our cars. Imports, American, European, he does it all. The whole staff is friendly who makes you feel welcome. He always keeps you updated on your repairs and will even show you the parts he repaired or replaced. They have a nice, comfortable, spacious waiting area. I highly recommend this business.

st
Review №2

They were able to take me right away and got my ignition fixed in about an hour, fastest repair Ive ever had done, they got me out of a real pinch

Jo
Review №3

Call to ask for a simple 5 to 10 minute fuel filter replacement. But, I called and they told me that they’re not doing any mobile services. They asked me if I could bring the car in or get it towed. But, I told them that my car won’t start and that’s why I was calling a mobile mechanic. If you do not do mobile services, you should not be listed as a mobile mechanic. Otherwise, you should have your hours set as closed when you’re not doing mobile services.This is just misleading. Why would I tow my car to the shop, when the cost to tow would probably be more then the actual work? You guys advertise that you’ll save money with your company, but suggest to tow for replacing a 2000 Honda Civic fuel filter AND I have the parts already. I don’t think the lady who answered was a mechanic, so i don’t want all the blame on them. Lastly, I hate to give a one star review to a mechanic that seems honest and reliable. But, I did not experience with this so if they have a better experience I will change my review. I’m probably better off asking door-to-door asking neighbors for help for such a quick job.

K
Review №4

Took my vehicle in 3 weeks ago because my A/C wasnt working properly and blowing hot air. Told them it started blowing hot last year and Ive put A/C pro in and the vehicle would still blow hot air. Therefore I needed my A/C fixed. They diagnosed the vehicle and told me the car only needed to be serviced and recharged. When I picked the car up the following day it was blowing cool on the highest setting but not real cold. Over the past few weeks the cool air has been getting warmer and now its blowing hot air again. I called today(6.4.21) and they said I mustve developed a leak from the time I picked my vehicle up until now and theyll have to charge me again..SCAMMERS at its finest

Jo
Review №5

I strongly recommend if possible taking your business elsewhere. This business and the people who run it are very deceptive. The owner and at least one other employee came down with Covid two months ago and without making any of the customers aware they listed their business as unavailable for a week and then returns without informing anyone of their condition. He never received the second test to confirm that he was free of Covid. And he didn’t make any of his customers aware of his condition. On top of that I have at least six people that are willing to testify to the fact that he did bad work to their cars and refused to fix it. In addition to that I have two other individuals who have been asking to pick up their cars for over a month and have been unable to do so. They have been given almost every excuse in the book. I’ve already reported this business to the Better Business Bureau in this area. And I felt like I would at least try to make the public aware of the dangers of this business. He also often employees homeless people that live around his business. This leads to a very unsafe parking lot situation as well. I am myself when I tow truck business in Tulare. From what I can tell his business makes most of their money off of insurance and personal jobs. Which makes me think that their lack of ability to cater to a customers needs directly reflective on them stretching themselves to thin. If you want to have your car fixed and pay four times the price to fix it this is a great place to go. Otherwise I would strongly recommend you take your car to any of the mechanics in the area nearby.

KC
Review №6

These guys, Win. I Appreciate everything they have helped me with today. Honest. Forthright. Smart. Fast. Clear. I will use this shop from now on. I feel l found a great shop with good peeps. I feel like l hit the jackpot. Mechanics are not easy to find and like. Im happy. Thank you guys. Did wgat l asked for and cars running again.

St
Review №7

James gets a zero from us .Went in for transmission leak paid $500 plus 100 to inspect . Took the car home and it still leaked .Called and told them it never stop leaking they said bring it in. And you can pay us another 100 to inspect it. NO WAY. less than 30 days would not RECOMEND THEM!

Mr
Review №8

Love there new spot their honest work with you jes and Brent and Jessie always will find a way for you

Ja
Review №9

An honest mechanic, for all your automotive needs.

Te
Review №10

It was good. Will use them in the future if I have car problems. Thanks

Ab
Review №11

James Mobile Auto Repair are not perfect but they deserve my five star rating because they excel in the things that matters most to me when it come to a mechanic. I am pleased with their honest service, prices, and convenienceMy apologies if this becomes a wall of text, but there are good things to be said about James Mobile Auto Repair. I have had numerous business transactions with James Mobile Auto Service at their shop and through their Mobile service over the last year. They have always been honest and upfront with me. And have always made good on whatever hiccups we may have had.Dont judge a book by its cover.Some people here in the reviews mentioned unprofessional? I call it character. Or some people would call it rough around the edges. Whatever you call it, its fine with me and should be with you, if you value an honest, reasonably priced mechanic who can also offer mobile service.James, Brent, and the rest of the staff at James Mobile Auto Repair are good at what they do. They work hard and are not perfect. But newsflash, neither are you! They work hard and are people of their word who offer a good, honest, and value driven mechanic service.

Ad
Review №12

I always use this company. Its so convenient for them to come to me. Their Prices and Knowledge are hard to match as well! A perfect example of a Great LOCAL company that should continue to be supported! They are alway my first call if something strange starts happening with any of my vehicles. Highly recommend them and Ive even sent people their way that have had the same experience.

Gi
Review №13

Best experience! Had my car towed to his shop, got me a very reasonable quote and had me up in running the same day all along keeping me updated till I picked my car. Im a forever customer!

R
Review №14

Absolutely fast and transparent service. I will definitely go back when I need service/repair again.

Be
Review №15

So.. I called James Mobile Mechanic thinking I knew exactly what was wrong with my car (previous mechanic didnt reinstall my crankshaft pulley correctly) They got me in the same day I called for a diagnosis. Of course just like when you take your sick kid to the Dr. and when you get there they are fine, my car wasnt making the noise I was taking it in for. But the mechanic somewhat agreed with my diagnosis and told me it would cost me $80 diagnosis and $100per hour to take it apart and confirm the issue.. So 4 hrs later the tech calls me with good and bad news..couldnt find ANYTHING WRONG WITH MY CAR..but i was still going to have to pay for the tear down and put back together of my car..to be discounted to $200.. Okay I can accept that. Then 15 min later i am called back that the problem was found.. 2 Stripped bolts holding the fan shroud.. So I am now the proud owner of two $100 each zip ties..The day of and now a week later I have found a way to laugh it off and am very pleased with the manner in which the tech and the rest of the staff were able to make that expense not such a bitter pill to swallow.The entire staff from the office to each tech that I had interaction with were very professional and extremely polite and as accommodating as they could possibly be.I will definitely be calling them for any future repair work I may need and ALL ZIP TIE NEEDS...

Am
Review №16

James has done a few jobs for our family. He is a good honest man and does great work! His prices are good and hes all around a good guy! I know I can trust him and he will take care of the problem!

Ra
Review №17

Car broke down during my road trip to Yosemite and they came out to diagnose and fix the issue the same day. These guys are awesome and made it easy to deal with my car issues. 10/10 would recommend them

Ja
Review №18

Great guys! They fixed my Armada quickly for a mobile repair and the price was right. Definitely will use again.

A
Review №19

Asked dude like 10 times and he always left me in read. Reliable mechanic ? yeah right. Dude just leaves you hanging. Better off taking it somewhere else. Customer service is the main thing to a business. If you don’t want to do business just say. Don’t leave us hanging. Smh

ky
Review №20

He’s the only person I will let even touch my diesel beside myself. I was always helping people and never getting anything in return when I needed help. He looked at me and said don’t worry bro I got you. He has yet to fail when it has come to helping me out when something goes wrong. I trust that when I get it back from him it’s better than it was before and I don’t have to worry about that part again. Straight up good guy and a master at what he does.

BU
Review №21

All good no problems!!

Ra
Review №22

I worked with James when he first started. He taught me a lot about car repair. He has came along way from the wrong way to turn his life around for the better. Best of luck JAMES. Stay blessed.

Ka
Review №23

Charged me to fix an oil leak but never fixed it I had them come back out a few times but it never got fixed and they never gave my money back I paid for repairs also didnt give me a reciept

ki
Review №24

Not only are they so friendly and polite, they are informative, reasonably priced, they provide excellent quality work and utilize their time wisely! I never go anywhere and they’re always the first company I call when I need service. My car is my life line, I’m a single mom of 4 little ones and I travel for work often and I wouldn’t trust my car with anyone else.

Sa
Review №25

Responded within 10-15 minutes. Even though they were very busy James still took time out to come and repair my car. He was very knowledgeable and had my car running very quickly. This guy knows what hes doing and has excellent customer service. Would definitely recommend.

La
Review №26

Excellent mechanic. I have been using him for years reasonable rates and gets the job finished super fast in most cases.

Kr
Review №27

Had my water pump replaced on my charger work was done professionally in a timely matter with absolutely no hassle no problems at all what so ever i will definitely be going back for more repairs

Ti
Review №28

James got my hybrid vehicle working in less than a week. Super grateful for the quick turnaround.

jo
Review №29

They got me right in and fixed the issue I had. There was an issue that occurred (my fault) but they were able to rectify it quickly. Great experience. I would recommend James for repairs.

Ty
Review №30

James has been my go to mechanic for years! Great work and great prices. I have even used him as roadside assistance when one of my friends blew a radiator hose.

Mi
Review №31

I pulled into his place of business because I had some concerns with my vehicle, three of the mechanics rush out to see what the issue could be, they tighten up a hose on that came loose on the spot, and I was on my way. Thanks for not lying to me cause when I always have car trouble I think the worst with a expensive bill. Not the case here

Di
Review №32

If you can’t fix the problem at least let them know instead of leaving them hanging. Good customer service is one of the most important part of a business even you don’t know what your doing or can’t fix it. I would respect you more by telling me you can’t fix it rather you ignore me.

Jo
Review №33

Amazing service could not have more pleased. Travel iij ng from out of town and treated me like family.

Se
Review №34

I went to get my blower to turn off and they couldnt fix it. I took it back twice and then they said they charge $100 an hour to inspect. What kind bs.. is that, I paid them to do a job and they couldnt do it and then they wanted to charge $100 an hour to inspect

Li
Review №35

He is the best! Professional, Smart, Quick, Honest! All around great customer service and positive attitude. I had taken my vehicle to several mechanics and no one could figure out the problem! He knew what the problem was as soon as I turned on my car!! There was crew of 2. The main mechanic and an assistant/helper/mechanic. I called and they came out same day and stayed until the job was done. I would highly recommend everybody to call James Mobile Auto Repair!!

Mi
Review №36

Great mechanic! Really quick response time when called and he gets the job done and gets it done right. James was very good about trying to save me money by diagnosing the exact problem rather than just throwing money at the problem. Great service! Great value! Great guy!

De
Review №37

Been using James as my only mechanic since 2008. I will not trust another person in or around my car. Very professional and know what he is doing.

Wa
Review №38

These guys were amazing! I brought my car in knowing full well there was a chance I would end up paying an arm and a leg to get the AC running. Not only did they get it running, but they waived the diagnostic, something I loathe entirely. IMO diagnostics should be a thing of the past, but I understand that sometimes it is necessarry. Thanks guys! Because of you, my AC is working perfectly!

Da
Review №39

First time using a mobile mechanic service and Ill definitely be using James again. Nothing compares to how convenient it is to have your vehicle worked on at home. James is also totally okay with you hanging out and watching to know hes an honest guy. Overall, this is the only mechanic Im going to now.

Ch
Review №40

These people are nice and very patient I appreciated it so much. Thank you I will recommend your service to other that need it.

Ma
Review №41

Those guys fix my starter and they do good the problem was they never told me broke the lid oof the engine and my car was liquid oil very bad are don’t why don’t tell me the shiet they did so is not professional

Ha
Review №42

We (family of 6) were on our way back home to Northern CA from a Southern CA vacation and broke down in Visalia. Im so grateful that we stumbled on James Mobile Auto repair- he went above and beyond in every way. The parts store couldnt have our part until the next morning, so he called a friend @ Enterprise to get us a rental and stayed until we figured it out (he even offered us his personal vehicle for the night!). *On another note, a different James from Freedom towing came to tow our vehicle and would not leave me and our kids until my husband came back w/rental car even though I insisted we were fine* Overall, James was just a real, honest, good guy who did all he could to help a family in need and we would recommend him to anyone and would absolutely use him for car maintenance if we lived in the area.

Ke
Review №43

Great staff and fast turnarounds

ga
Review №44

They left the cover of my battery over the core engine i didnt realize til i opened my hood luckily i did the same day later on and seen the plastic cover a bit melted... They didnt look when they closed my hood apparently, then no receipt made up prices, overpriced, then they say it might fail again... Left a mess and covers loose under dash... Go elsewhere for your mechanics

Su
Review №45

I’ve gone to several mechanics in Visalia this is my favorite by far they do good work very friendly and fast! This is my fourth time coming to them and I always leave happy.

Su
Review №46

Workers dont know what they r doing..overpriced..not a good place to go ..if u go one time u wont go there anymore...they will charge u crazy...🥱 worker lie tooo much

M
Review №47

James did an awesome job for us. Traveled and changed an alternator in a snap! Got our moms car back up and running!! Reasonable fees! We recommend him highly!! And will use him again. Thank you James!!

An
Review №48

Best mechanic I ever met got my head lights changed while I had lunch at Burger King that quick

Fa
Review №49

Quick repair, straight forward with a quote. Would recommend taking your vehicle here

Mu
Review №50

Im going to make it real simple for everyone. James mobile repair is the best mechanic on wheels. I had him take over a job nobody would take. He came over and finished a motor install not any motor but a 454 and not only did he finish putting it back together but installed in a timely manner. after that James is the only mechanic I use and recommend not to mention his rock bottom prices so bottom line is try James and see for yourself.

ge
Review №51

I recommend James Mobile Auto Repair to all of my friends and family. He keeps my 21 year old car running good, and at less than half what the garages estimate. I love that he works right in my driveway, so is most convenient. .

Ra
Review №52

James came to service our travel trailer at our campground! And while he was here, he also serviced our truck. Great service, reasonable prices. Highly recommended, especially, if you need a home visit (on site repair) for an RV.

Lu
Review №53

Brent was amazing! Very reliable and honest crew I wish them great success, I will for sure be calling them back for my next fix . They helped me in my time of despair and I am forever grateful. Thank you sooooo much !!!!!

Ma
Review №54

Great service... awesome mechanics... highly recommended

Ga
Review №55

I highly recommend James for any auto repair that you may need. He is fast, courteous, very fair priced, and very knowledgeable about auto repairs. He is the only auto mechanic we use now.

Ti
Review №56

Awesome service! Changed my oil when Im on the go. Definitely calling him when I need anything elseThanks. 👍

Cr
Review №57

These guys are great and I love their humor. I wasnt expecting them to be available to work on my car so quickly. Glad I found my new repair people.

Ad
Review №58

Everytime I have a car issue this man fixes it! He is more like family at this point. Highly recommend him👍

Ch
Review №59

This shop was very professional in every way and the cost was excellent. I cannot day enough good things about my experience. When you break down you need a mechanic you can trust! I found one!

Da
Review №60

James has been super friendly has helped me understand what is wrong with my car. He worked with me when no one else would. He fixed my car for a price I wouldnt break my pocket an Auto repair shop was trying to charge me thousands. He has towed my car for less than what a towe yard would cast.all in all I found my guy and Im happy to call him my friend thanks to his soon to be wife I will not take my car anywhere else.

Kw
Review №61

DO NOT USE THEM!! Unprofessional. Called them out to work on my vehicle and when they came was told they would work on it the next day because the mechanic missed his wife. Then took the vehicle to the shop and they changed parts that didnt even need replacing. Because I requested it. I requested they fix the problem with the vehicle. They called when vehicle was ready but it still had same problem. Was told to take vehicle home and drive it around and that would fix problem. Silly me for paying $400 dollars to them to drive vehicle around myself. I took the vehicle back and was told it was the computers fault. I disagreed and they had the nerve to give me attitude because I knew they didnt know what the hell they were doing. I took the vehicle to the dealer (what I shouldve done in the first place) and problem was fixed immediately for $60!!! James is rude and unprofessional for a business owner but I guess its partially my fault for looking on Craigslist for a cheap mechanic. I wish I could give -1 stars. DO NOT USE THEM!! $400 FOR NOTHING!! SMH I will NEVER EVER EVER EVER EVER call or recommend them to anyone EVER! I have learned the difference between mechanics and technicians and James Mobile Know Nothing Shop is neither. No wonder why their not BBB accredited. #Useless

Cl
Review №62

This guy is the biggest scam in town. Doesnt finish or stand by his work and ruined my truck costing me almost 3 times the amount from a regular shop. I strongly recommend people to not use this guy

Ne
Review №63

This mechanic is the best in town.. He has cheap prices and gets his work done in no time. I highly recommend him if you have any car problems.

Ri
Review №64

My daughters timing belt broke and messed up the engine. James got the whole thing fixed right in front of my house. No need to tow to a shop. Price was extremely reasonable. I felt like he was being more than fair on the price Car runs like a top now. Runs like a new car. Owner talks to you straight and doesnt talk down to you or treat you like an idiot. Local business owner, responds to communication right away. Always kept me in the loop. My experience was good, I will call him next time I need work done on my cars.

Am
Review №65

Came all the way to Fresno from Visalia to fix our car. Best prices and good work. Would definitely recommend . Thank you James!

Ra
Review №66

I look for honesty and integrity in a mechanic and these guys are it ! No need to shop around James Mobile Auto Repair is your answer !

Jo
Review №67

James mobile mechanic r ripoffs they came to put wires on my starter $130 instead found out moter froze didnt barely do anything an still charged $130 an waited over two hours for them from visalia to lindsay I dont recommend at all they took advantage of a desperate poor person

Va
Review №68

I would recommend him to everyone. Hes a great mechanic.

Da
Review №69

Fast and efficient prices were reasonable and work was top notch. Provided services as requested . I will use again for other services . Do your homework first then give them a callUpdate needed ac condenser change out and recharge saved me over $600 in comparison to two other shopsJust in time for this smokey air

Ro
Review №70

This place does not know what they are doing...does not have any experience with work over price they always say u less price in starting but u will end up paying way more ...never go there

Ra
Review №71

Best price in Town excellent & very professional service!!!! This will be my Go to most definitely

Jo
Review №72

The Lebron James of the auto field. If youre stuck on the sideline of the highway and think youre done, James comes in like a clutch player and makes it happen! A stand up guy, with a competitive price, James gets you going. He came through for me and I wanted to appreciate the above and beyond work he did and reccomend him. Look nowhere else, hes the man for the job. Thanks again James for your help, true mvp.

Gr
Review №73

James is fast dependable and reasonably priced i wont call anyone else!I highly recommend him!😀

Ja
Review №74

I was broken down and James stopped and helped push my vehicle to safety. He then told me about his Mobile Auto Repair Service. Of course I had to use him after he was kind enough to stop and help me. James came to my office later that afternoon and fixed my vehicle on the spot. He is very professional, and kept me in the loop...having my vehicle fixed in less than an hour. His pricing is in line with non-mobile shops, making it a huge advantage to use his services. Thank you, James!

Je
Review №75

They do really good work fast and reliable and great prices i recommend these guys they came over fast at last min i will be useing them agian thanks guys

Ja
Review №76

Not much of a mechanic more like a parts installer. If I knew what the problem was I wouldnt be asking you now would I ? Dont waste your time unless you just want a part installed.

ke
Review №77

I strongly recommend james he is very professional and honest

Je
Review №78

Heard about James through my brother in law. Got ahold of him, talked about getting a quote for some services and kept his word on the price we discussed. I had bought a new tranny for my grand prix, he came over was straight forward, told me exactly what he was going to do, how long it was going to take, and he got it done. He actually finished ahead of schedule. Deffinatley recommend james to anyone.

Ma
Review №79

He does a great job at a fair price and does it rite the first time

Ra
Review №80

Great to do business with!

Go
Review №81

Unreliable, unprofessional.

Th
Review №82

BEWARE

Information
29 Photos
82 Comments
4.3 Rating
  • Address:1140 N Ben Maddox Way, Visalia, CA 93292, United States
  • Site:https://jamesmobileauto.com/
  • Phone:+1 559-736-2659
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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