Berea Automotive deserves their five-star rating. This was our experience:My husband and I were on vacation when our car broke down on Labor Day. While driving north-bound on the 99, our car no longer had power when pressing the accelerator. Thankfully, we were able to exit the highway and found a shell gas station just to the right of the exit. After calling AAA, they sent out a tow truck. I asked if they could recommend a mechanic where we could have it towed since we were unfamiliar with the area. They recommended Berea Automotive. We arrived at Berea shortly before they were closing. Juan was there to help us. Our car would have to stay in their shop for the night, so we needed a hotel. I was ready to call Uber or Lift to pick us up, but Juan offered to drive us to our hotel. He was so kind that he attempted to turn down the tip my husband tried to give him when we arrived at the hotel. My husband was not going to take no for an answer. After renting a car, we went back to Berea in the morning. Juan said they checked the car and that the code was showing that it was the fuel pump. Since it was under warranty, Juan told us we would need to take the car to a dealer. He also said that the car started but he highly recommended we did not try to drive it because it would be too dangerous. We thought we had loaded up all our belongings from the car and put them in our rental car, but later discovered we were missing a bag we had brought with us. We had no phone availability where we were vacationing. We hoped that we had left the bag at home; but when we arrived home, it was not there.We called the hotels we stayed at to see if they had found it but they did not. Then I called Juan at Berea. He had our bag that I had left in his car when he dropped us off at the hotel. He said he would mail it to us. I thanked him so much for his generous help. His response was, I always treat people the way I would want them to treat my wife. He just took the Golden Rule to a whole new level. That said to me that Juan loves his wife very much. God bless Juan and his family!
Barea Automotive went above and beyond for me! They’re diagnostic was the most thorough I’ve ever seen and they got my truck back up in running the next day. I won’t be taking my vehicles anywhere else.
They fit me in when busy and other shops would not. Excellent communication both during the repair and they followed up after to see how my car was doing and offered advice on some other repairs my car needed.
Satisfied with the work done on my jeep,. Great guy the owner. Straight up and no BS. I would Definitely recommend him for repair work.
Needed a service last minute and they were able to accommodate. Ozzie does some of the most honest work in town and had my truck finished at the time promised. Highly recommend !
I originally went to Berea because it was the only shop in the area advertising for hybrid repair. I brought my 2011 Kia Optima Hybrid and they were able to repair some items I was concerned about with the hybrid system and they didnt stick it to me on the diagnostic like the dealership had without fixing the issue. They also worked on my daughters 2002 Subaru Forrester exhaust system. Both cars AC were also going out and now they blow colder air than I ever remember. Through all the multiple needed repairs they did their best to keep costs down and communicated the issues thoroughly before beginning the work. Thank you Juan and Ozzy!
All our family vehicles repairs and service are done at Berea Automotive. The team is professional and performs quality work at a fair price.
I had the quickest and most efficient services done on my car here. Best service I’ve received in a while. 10/10 would recommend.
This is the only shop ill take any of my cars to in Visalia for some professional help if I cant do it! Not just because they do a great job but they also are honest and have great customer services! Juan and Ozzy helped me with my Cadillac and also with my Chevy! Highly recommended! They get the job done 💯
My Ford Focus had an extremely rough Idle. Berea Automotive worked to identify potential issues, and did everything possible to make sure the issue was resolved. They recommended a solution to help the car run better. Car runs great. Very Trustworthy. I highly recommend.
I started here because I was having car troubles and have stuck around for regular maintenance. The crew here is very helpful. They dont try to trick you into a million extra things you dont need and if they dont provide a service, they know trustworthy shops nearby that can help.
Good honest work and good customer service.
Great mechanics here and wonderful customer service.
They have great prices and are very professional, reasonable, and will basically bend over backwards to get the work done and make sure you are a happy customer. I will for sure be bringing our vehicles back.
As always a great experience with Ozzie and the crew!
My house on wheels isn’t even fixed yet but I’d like to throw these stars up on their wall because they are a ten out of ten business and I wish they operated in Michigan where I live. If you’re looking to support a worthy business, this is it.
Ozzy always keeps it real stands by his work takes great pride
Working on my bagged truck currently. Personable gentleman. My babys in good hands. Thanks Ozzy!!!
I was surprised to find honesty and a great sense of humor. I felt at home. I went in, literally crying. NOT over my repair bill, of course!😄 (Prices are very affordable) Anywho, ozzy just went with it By acknowledging my crybaby behavior and making me laugh. I appreciate that type of business. Ya know, where your treated like a person; and not, just another customer.
Fast and professional. Fair labor rate. Overall good experience.
Love their work! They do a good job!
I own a mini Cooper and a lot of people won’t even touch them. All I needed was a light bulb replaced and most people were giving me a quote of $100. I was there for 10 minutes he pulled my car around gave me the keys and said there’s no charge. How much more honest can you be. Please help support this company they will do right by you.
Excellent customer service, fast reliable and honest service. I highly recommend!
Only take my car to Ozzie he’s honest and reasonable. Definitely feels like a family is taking car of me when I go.
Took my BMW for maintenance here. Great service. Great prices. Very happy customer highly recommend for people that have inport vehicles.
Very honest and knowledgable, either automotive or diesel. I wouldnt take my vehicles to anyone else. Fair prices and quick turn around.
My first choice when I need any work done to my cars. Ozzie and the guys are there are awesome. Great communication, work, and honest. Definitely recommend to all my friends and family.
Great place to come to for all your auto needs! Other places will steal your money, these guys are honest hard workers. They will help you keep your car on the road at an affordable price. Great service! Great price! Super nice people! Highly recommended! Im definitely a returning customer!
Ozzie and his crew get the job done. Napa parts/warranty and service
Can’t express how much I want to thank Ozzie & his staff for their auto services - went above & beyond my expectations!! If you want “Quality Service” look no further - prompt, courteous, & knowledgeable mechanic I can count on.
Did an awesome job on my car and quick too !!! Definitely will only take my cars here
I just had them diagnose my cars fuse box. They restored it and they took it upon themselves to add power steering fluid, which it also really needed. Plus these guys are real pros and they play by the book. Will come back when more concerning issues arise.
I met Ozzie about 5 years ago by chance. Since then I have brought all my vehicles to him. They range from some really old cars my kids drive to my wifes late model Tahoe to my newer BMW. Its rare these days to find a mechanic who tells you the truth and keeps you informed throughout. Hes actually gotten mad at the cost of parts from the dealers and spent his own time looking elsewhere for a better deal. Hes also told me that I dont need a costly repair other shops told me I did, he fixed it for 10% of the cost. He will text you or call with updates and always shows you the work he did and the parts replaced. I trust Oz 100% and recommend him to anyone who I know that needs help. The most fair, honest and cool shop in the Valley.
Top notch service. Always trust Ozzie to shoot straight and get me back on the road quickly. No need to go anywhere else.
Ozzie is knowledgeable and honest, very hard to find a mechanic like him.
Honest, quality work for half the price quoted at the dealership. They were great at communicating the problem and making appropriate recommendations, I will never go anywhere else again.
Ozzie is the best from the rest! He really takes care of you... been working on my SRT8 Charger for a decade and has always babied it like I have! Come to this guy if you want an honest, fast mechanic!
Ozzy is a really good guy hes fair, professional, and he really tries to help people out. I always go to barea when i need work done and they have always had good fast service ozzy always gets the job done in no time. Other places over charge
Great work done in a timely manner for a good price. will definitely be taking future vehicles here.
Ozzie took care of my car Ive been looking for a shop like this forever and I finally found it definitely recommend 5 stars
They work hard to get your vehicle done in a timely manner, and the customer service is phenomenal! I would recommend them highly!!!
Honest service which is hard to find these days
I had some problems with my wiring harness. On my duramax diesel. Fixed her right up. Took no time to diagnose the problem.
Excellent service to the public and professional work