user
Gross & Stevens
1121 E Acequia Ave, Visalia, CA 93292, United States
Appearance
Gross & Stevens
Comments
Ma
Review №1

My husband took our 66 in they did a really good job. Nice people I believe I didnt have any personal experience with them, but hes been really happy since he picked his car up. So a very big thank you to you.

Br
Review №2

This place has decent prices fast service and staff is friendly. Will definitely be my go to for alignment and suspension.

mi
Review №3

Needed front end alignment. Technician Larry was great. Had me ready to hit the road safely in no time, at a very fair price. They get all my business now.

Ti
Review №4

I am very grateful for these people, I came to them thinking I had issues with my alignment. It turned out I had bad tires. I ended up not needing their services. I am really happy on how honest they are.

Gr
Review №5

This is grace and I think they were really good they dont cheat you they sell you what you really need. And he always has the Cleanus shopping town,

Lo
Review №6

Professional and courteous they did a great job on the repairs with a good price

Ja
Review №7

I cant lie this is the only company that will bend over backwards to make everything right no matter what I recommend them to anybody that wants good work done!!!

Lo
Review №8

Great place! Theyve beefed up the suspension on two of my work trucks and I recently took my enclosed trailer to be repaired. Excellent service

Br
Review №9

I went to Gross and Stevens for an Allienment on my Armada. I was greeted by Jeff, he took my info and my keys. It took about 1/12 hours, he kept me posted on the progress. My son recommend them, they do have the best prices, I called several businesses and they had the best price. The staff is friendly and professional. Id definitely recommend this business.

Da
Review №10

Good professional service at reasonable price

Ni
Review №11

Have taken three of my vehicles there two for wheel alignments and one for suspension bushing replacement and every time the staff is very friendly and professional. The work preformed is great and done reasonably fast. They check the vehicle before beginning any work and then give you a price quote. The price is very fair and you drive away knowing that the work is done right. I totally recommend this place of business, there professionalism, fair price and great service clearly shows why they have been in business since the 30s.

Ji
Review №12

I took my Jeep in for an alignment. They checked it out and found some real issues. They took it down off the rack and gave me a list of things to fix.I made the repairs myself and took it back in for the alignment and only charged me for the alignment. With service like that, they made a customer for life.

Re
Review №13

I walk in 1 minute before closing looking for a custom setup with parts that dont cross reference. Still left there with all the parts I needed, felt like they were happy with my business, and not feeling like I had paid more then I would have if i had gone somewhere else.... Great service!

Mi
Review №14

Outstanding, honest and quality service/parts. Great to take truck, car, suv, trailer and even RV for service or even for preventive maintenance.

Ma
Review №15

Great place, good friendly people, drove my truck there shaking and rough, drove out like I was driving on a cloud, nice and smooth, thanks to all you guys.

M
Review №16

They did a great job of replacing struts, springs and aligning my car.

De
Review №17

Excellent mechanics charge a very fair price my go to!!!

Ch
Review №18

Seven hours of work in five! Great job on the mustang!

Br
Review №19

The Best Alignment Shop In the Central Valley!

Ge
Review №20

Needed u bolts. Made them fast and easy. Expert guys

Te
Review №21

I had the work on my SUV to fix a problem with my steering and they said it would be no problem. they gave me a list of other things wrong with it. After $500 the problem was not fix at all. I will not go back.

Mi
Review №22

This is the shop 4 shocks and brakes the best!!!

Ke
Review №23

Integrity, fair prices and a great reputation for very good reasons.

La
Review №24

Excellent place to do business with.John and staff at front counter are very personable, professional and knowledged in their work.I have always had excellent results in past dealings with Gross and Stevens

Ro
Review №25

Excellent Experience! This is a great shop. Super friendly staff. Clean shop. Great work!

Jo
Review №26

If ur looking for quality work and excellent customer service this is ur place, I have always had great service here and always will

Ga
Review №27

They are very kind and courteous they go the extra mile to help you out with your vehicles alignment needs this is the best place for your lifted vehicles alignment and all other vehicles as well they are very professional and I will not find anyone better to look at my lifted Tahoe or any of my other vehicles I have thank you Gross & Stevens for this honest and most awesome experience Ive had.

Mi
Review №28

Great people. Honest service!

X
Review №29

Excellent service, excellent work, zero complaints about this team.

Ga
Review №30

Best in town

Mi
Review №31

I will always gets my car aligned here because they are honest businessmen and mechanics. I took my car in for an alignment and I didnt realize that my rack and pinion was Installed Incorrectly but Al told me exactly what I needed to fix and did not charge me until I came back with the car actually ready to be aligned. I appreciate you guys.Thanks

Ed
Review №32

I took my car and did a very good job and very nice personal.

Ro
Review №33

Awesome honest car guys who are reasonable priced! Great place to have your car worked on.... They even gave me a broke college kid discount, seriously, it actually said that on my invoice! COME HERE TO HAVE YOUR CAR WORKED ON & you will be blown away by there honesty, workmanship, and TIME EFFICIENCY!Oh and the have free popcorn 😋

B
Review №34

Both knowledgeable and honest!

Da
Review №35

Its nice to deal with a business that is both competent and courtious. No problem too small or too big for them to tackle.

Ad
Review №36

Need to replace my rear bags urgently to get new tires installed. Were able to get me in and take care of it. Truly appreciate their business and will be back in the future!

Th
Review №37

Best service and info .. Very satisfied . Counter person named John is awesome .

Ma
Review №38

They are the absolute best at what they do.

Br
Review №39

When you need an expert assessment of suspension issues, this is the place to take your vehicle. Ive been taking my 4x4s here for decades!

Wi
Review №40

Had G&S install Bilsteins and do an alignment on my 2017 4Runner TRD. They did a great job!Their prices are very fair and their shop is super clean. I will definitely go back for future suspension work.

Ri
Review №41

Great

Bi
Review №42

I have taken most of my vehicles here for front end alignments and I am very happy with their work. Recently my Dodge Dakota needed new bushings in the front end and when I got it back it drove like it was a brand new truck. I highly recommend this shop.

Ca
Review №43

I came here for an alignment and to have the track bar adjusted on my 1998 Cherokee. The work they did seems to have been done well enough, however they managed to break the button for my emergency brake. It is a plastic part on a nearly 20 year old vehicle, plastic gets brittle and breaks. Im not upset at the fact that it was broken but the broken part was put up in order to hide the fact that it was broken. When I brought this up to the owners, they claimed they had not even touched the brake. I had set the parking brake when I parked, they had to take it off when they moved the car. That part is under spring tension and will pop off when it breaks, it is not something you could break without noticing. If they cannot own up to something as minor as this, I cant trust that they would not try to hide something else that could be legitimately important.Had I not been willing to take my center console apart and fix the broken part myself, it would have cost me $300 to replace the entire handle as they do not make just the button. They did offer to install the part if I bought it, but with how the owners acted over being told it was broken while they had it I would not trust them to work on my car again.

Ed
Review №44

Always great fast service, and the people are very nice!

Da
Review №45

Thank you guys are the best around .

Ja
Review №46

Was just here for the first time today. They did a fabulous job aligning my car (and it sure needed it). It only took about 25 minutes.They were recommended to me by a friend, and after my experience today I will never go anywhere else in Visalia.

To
Review №47

Very rude, and wouldnt install new tie rod ends while getting an alignment. Shut me down in 2 seconds on the phone, and denied me. What type of repair shop wont repair my broken tie rod ends when they were going to touch them anyway to align it.

Ma
Review №48

Great service always get it done right and fast... Highly recommended by Dura-Glo Paint & Body Center.

St
Review №49

Had a problem with a leaking wheel seal on our Class A motor home while we were in Visalia for the Thanksgiving holiday. We were directed to Gross & Stevens by RV Express, which is also in Visalia. Al at Gross & Stevens had a mechanic start working on our motor home right away on Wednesday morning. We were back on the road by 12:30 and at a reasonable price. I appreciate Al taking such good care of us. Gross & Stevens works on cars and trucks also. I highly recommend this shop.

ke
Review №50

Great shop and great people I dont use any other place for repairs on our vehicles

Ma
Review №51

Been doing buisness with this place for years fair, honest.

Ku
Review №52

Great place for those hard to find parts

Mi
Review №53

Expensive but worth it. Superior work

Co
Review №54

Don’t ask too many questions, John will “snap”... obviously he needs to retire, if he can’t listen to his customers concerns.

We
Review №55

Walked in needing a bolt for the rear of the trailer. The gentleman behind the counter looked at if for less than a second, ran and got a replacement from the back. In and out of the store in less than 5 minutes. Just the way customer service should work.

Jo
Review №56

Great service, friendly, courteous and very knowledgeable. Highly recommended!

Es
Review №57

Cool

Gi
Review №58

This is a perfect place to buy trailer parts and accessories

R
Review №59

Good, honest, and trustworthy business very nice people.

Wa
Review №60

That were very nice and helpful will fixing my truck a 5 stare place. I

LY
Review №61

Only gave them 1 star in order to write in here.I had an appt for 1:00 to have my brakes checked and tires rotated. When I made the appt I asked how long it will take telling the gal I had an appt at 140 across town. She said It shouldnt take long. I got to the shop at 1230. I walked back in at 1245. Gave the guy my keys and info. I told the guy that I had to leave no later then 145. There was no one but me there. At 1:33 my truck was taken back to the stall. The gal that came in after me was out before me.Very disappointed. I asked for my truck back. I needed to go. I told them they lost a customer. I would have gotten my brakes done there.Im sitting in Visalia tire and wheels right now. Good to know they wanted my business.

Ka
Review №62

Helpful, friendly and knowledgeable staff.

wi
Review №63

Most Friendliest Customer Service Ever.

Ma
Review №64

Finding a mechanic you trust is hard. These guys have always gone above and beyond for me.

Ma
Review №65

Great service!

Jo
Review №66

Very knowledgeable and helpful shop.

St
Review №67

When you want it done the right way!

mo
Review №68

Great costumer service!

To
Review №69

Very friendly and honest

Ch
Review №70

Great service

Wa
Review №71

Nice friendly staff

Jo
Review №72

Treat you right

Je
Review №73

Excellent

go
Review №74

Old guy is rude will never go back!!

Br
Review №75

Not very friendly mechanics lost a customer

Cl
Review №76

Great services

Br
Review №77

Great service

Ge
Review №78

Great work

Jo
Review №79

Slow

Information
28 Photos
79 Comments
4.5 Rating
  • Address:1121 E Acequia Ave, Visalia, CA 93292, United States
  • Site:http://grossandstevens.com/
  • Phone:+1 559-734-4649
Categories
  • Auto machine shop
  • Auto repair shop
  • Auto parts store
  • Auto spring shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations