I love Bath and Body Works, however it was so busy on the first day of the Semi Annual Sale (SAS), because of Covid there were restrictions, which is a good thing, however it was hard to get in.. So I went back on Sunday and most of the 75% items were gone. They said they dont know if they will even make the 3 weeks of the SAS because they are selling out. I couldnt get down as I usually do at SAS, because of Covid I am not going to different B&BW stores searching different varieties fragrance. So, I settle 😪 on the $4.95 body care sale. However, I did use my 20% off coupon my total order, and my free item coupon that I got a free fragrance that $14.50. I was able to take advantage of $9.95 candles sales a couple of weeks ago. Pembroke location was out, so I had to go the Norfolk premium outlets to get my candles 🕯. I think 🤔 lately it been hard to keep up with inventory for these major sales 😅

Pembroke Mall is my go to for B&BW. Semi annual sales are always great! I get to stock up on some favs & check out new products coming out. My visit this time was quick. The store wasnt crazy busy, and the associates very helpful! Thank you all so much for your kindness!

Great sales going most of the time. Always adequately staffed. Store is clean and well-stocked. And they are adhering to COVID-19 protocols for safe shopping.

New fall items smell wonderful. They had plenty of help too.

I love Bath and Body Works. The products are excellent.The staff are friendly and very helpful.

Friendly staff. Great new scents!

The semi-annual sale is always great.

Awesome customer service! Great fragrances and always new fragrances to try out.

Good deals all through the store

Buy one get one candle sale was great. Even picked up a couple of wall plugs with night lights.

They had what we were looking for. The staff was very organized and clean. They enforced social distancing in their store as well as maintained sanitized areas. We were in and out with ease and comfort.

A little disappointed because my favorite scents are no longer available, but I found some great new scents!!! Ladies there were awesome!!! Thanks for helping me have a great time!!!

Always love coming here

I love going here

Great sale on my forever red.

Absolutely love Bath and Body works good sale today

Great service nice selection. Good people working there

Excellent customer service you have a great team!

I cant go here anymore with my best friend! I spend too much money when they have sales!!! Ugh!!!

Great Valentines Day sale. Staff was friendly and upbeat.

Staff was very friendly and helpful. They required masks, had hand sanitizer, and had marks on the floor marking 6 ft spacing.

Would go broke in this store. Well stocked with loads of smell good stuff!

Great products. Good prices when they go on sale. Always friendly and helpful.

Had the pleasure to shop at the Pembroke Mall store today staff was very courteous I left out a happy customer

Love their products because they work.

Great deals and a great place for Christmas shopping. Awesome staff, very helpful.

Great Experience! The staff was Excellent and very patient!!!

It was awesome and I was waiting for the vanilla beans hand soap !!! 🤗😍

Great place

Nice staff but smaller selection

Great deals on candles!!!

Awesome candles! Friendly, helpful staff!

Always spend then usual,but love the candles.

Went to the Pembroke location. In case you dont know Military Circle location is closed. This Pembroke location is always nice. The staff is super helpful they greet you as soon as you come into the store. They let you know what kind of specials they have going on currently. This is June so Bed Bath & Body Works is having their semi-annual sale hooray. I was immediately given a bag to load up on discounted items. I was in and out. In no time. Check this location out!

Truly cant get enough of this store. I went in for wick candles, came out with wallflower plugs, alot of wallflower refills, many hand soaps and lotions. My FAVORITE FAVORITE STORE! Great deals all the time with pleasant and invigorating scents.

Wide variety of choices and a great price!

Customer service is wonderful!

They always have awesome sales. The sales associate was very helpful. He also helped us pick a fragrance and the cashiers helped me with a coupon that allowed me to get one free item!

Excellent customer service!

Alison gave me outstanding customer service. I love my 2 Butterflies plug ins.

Love this store. Went in to but specific items and found a few more. Staff is always friendly. Highly recommend this store.

Awesome selection even though its not the biggest store! That staff were super friendly and helpful!

Obsessed!😍 Love love love this place for all my body smell goods and just got into buying their candles. Great place for gift ideas.

This review is for the bald staff who kept touching me when he explained to me about the coupons I have had questions about.I didnt know what free item I could get regarding to the coupon so I asked him, and while he explain to me and I didnt get it (because the free items on these coupons are usually under $5 with any purchases but this is under $10), he started to pat my shoulder and sound like he was irritated since I didnt understand.I know he wasnt touching me because of any sexual reason since he is gay but you just dont touch anyone like that when you dont know that person, especially when they are your customers. Somebody may be fine with that some may not.

Went in today @2:50pm. Was greeted by a lovely young lady and she showed me exactly what I needed.Went to the cashier, and thats where it became toxic. Cashier #3123004 was LITERALLY on the company phone talking about a dog.She never made eye contact with me and continued her telephone conversation.No apologies, did not engage me at all.Just rang up my order.She was the epitome of unprofessional and extremely poor customer service.I wish I could give zero stars, because one is far too generous for this woman! :(

I love B&BW, and the staff at this location is great, store is clean,brigh, and cheery.

Love all the varieties and scents!

The lady there was very nice. I love this place. Thanks for awesome services!

Their candles last longer than any other candles. The blue berry waffles candle is amazing

Very nice and helpful

Super nice people and deals

Love Bath and Body works.

I can never go in without coming out smelling wonderful.

Love them! Used my coupon. Had everything I was looking for. Very helpful staff.

I Love bath and body...staff is always attentive and I appreciate that they will help you get the most for your money/coupons. One of my favorite places to pick up little gifts and thank yous.

Rose water and Ivy is all you need.

Wife loves this place my wallet....not so much.

This store has friendly staff and is always well stocked and welcoming. Happy to have it near as a newcomer to VB.

One of my favorite stores, its always a joy going here.

Everyone very sweet and out going...they helped me out big time thank you ladys

Very nice employees

Well stocked. Nice service

2nd time around we got our candles! Yayyyy 9.50 each

Terrific store. Customer Service is fantastic, especially from Allison.

Love It.. got a new fragrance today also

The people are so sweet! And they are constantly having sales too.

I Love Everything about this Awesome place

Great shopping experience got right and in right out

Great sales. Great sales clerks !

Very helpful and friendly to guy patrons lol

Shopping was fine the manger was yelling at the associate because she was answering the phone and trying to hwlp.some one over the phone that up set me

Always a good sale! Love this store!

Great sales and awesome smells!

Great fragrance for a great price.

The associated are always very helpful

I just love this place

Great sale all the time!

I just love this place!

Always love going here

Great place for getting the great gift

Always have fun shopping in this store

Great customer service!

My wifes favorite shop for you, shop for me store. Always a sale!

Great Service.

Love their products!

Very helpful staff.

Staff is very nice and outgoing.

Everyone was helpful and in the holiday spirit

Oh yeah a week ago i went to Bed Bath and Beyond to get moms Christmas gift and she loved it.

What a great selection!

I love when stuff is on sale

What is ever wrong with this place!

I Love Bath & Body.

Everyone should check it out!

Great service

Great service

The place for me.

Best place

Great selections

Deals